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PlayCroco Casino User Reviews and Ratings
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PlayCroco Casino Review
Our comprehensive review of PlayCroco Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, though the standard of quality and the degree of innovation could be elevated. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, PlayCroco Casino, owned by Liberty Slots Group, provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 7.0/10 |
 Payment Methods 4.0/10 |
 Customer Support9.0/10 |
 Product Rating 4.0/10 |
 Reputation 7.0/10 |
PlayCroco Casino Overview
| Min deposit | $/€20 |
| Max cashout | $/€30000 |
| Payout time | 2 days |
| Game types | Roulette, Slots, Table games+ 8 more |
| Slot games | 350 |
| Live games | 0 |
| Vip program | Free spins, Cashback, Exclusive bonuses+ 4 more |
| Languages website | English |
| Payment methods | Visa, MasterCard, Neosurf+ 3 more |
Our Expert's Opinion: Is PlayCroco Casino the Right Choice for You?
Mihnea's Verdict
Is PlayCroco Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 7 Options |
- PlayCroco Casino legitimacy: Our reviewers found PlayCroco Casino legit, as it operates legally under a Curacao license. However, it’s a less reliable gambling license compared to MGA or UKGC, making the casino less trustworthy.
- Casino Payout: PlayCroco Casino processes payouts within 2 days, which is standard. However, our PlayCroco Casino review team finds the cashouts slower compared to other casinos, such as Scarlett Casino with 1 day withdrawal time.
- Safety and Security at PlayCroco Casino: We found PlayCroco Casino safe, as it employs 128-bit SSL encryption technology and firewall-protected servers to protect player data.
- Responsible Gambling: You can access 7 responsible gambling tools, such as self-limits, trained customer support, and self-exclusion, which is less than at other casinos, like VinciSpin Casino offering 10 responsible gambling tools.
Pros & Cons of Legitimacy and Fairness
| Pros | Cons |
|---|---|
| Reasonable Casino Terms | Less-reliable Curacao license |
| 128-bit SSL encryption technology | Slower payouts compared to other casinos |
| Firewall-protected servers | Restrictive Bonus Terms |
| Only 7 responsible gambling tools |
Your Guide to PlayCroco Casino Payments - Deposits & Withdrawals
Min deposit 20 $/€ |
Min. Withdrawal 100 $/€ |
Max cashout 30000 $/€ |
Payout time 3 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | $20 | N/A |
 | $20 | N/A |
 | $10 | N/A |
 | $5 | N/A |
 | $20 | N/A |
 | $10 | $2500 |
 | $25 | $2500 |
 | $10 | N/A |
 | $10 | N/A |
| LBTC | $5 | N/A |
In our PlayCroco Casino review, we tested the payment methods available at the casino for speed, accessibility, and for any hidden fees on deposits or withdrawals. The casino accepts 7 payment methods, including cryptocurrency. Popular options available include Visa, Mastercard, Paysafecard, Bitcoin, and bank transfers.
- Deposit process: Deposits at PlayCroco are instant and fee-free. You can deposit from the Deposit section in your account or the Cashier. After selecting the payment method, input the deposit amount and confirm the transaction. The funds will be instantly available in your account to start playing.
- Withdrawal process: To make a withdrawal, access the Cashier section and select a payment method. Input the amount you wish to withdraw and verify the transaction details. Submit the request and wait for the funds to reach your bank account.
- Payout Times: The PlayCroco casino withdrawal time is 2 days, which is the industry standard. However, it’s slower compared to other casinos, such as VinciSpin Casino with 1-day cashouts.
- Limits: The minimum amount you can deposit at PlayCroco is $/€20, which is above the $/€10 industry standard. The minimum withdrawal is considerably higher, starting at $/€100. While the maximum cashout limit of $/€30,000 allows flexible withdrawals for both low and high stakes players.
- Fees: The casino charges a $/€50 fee on bank transfer withdrawals. Other payment options do not incur any fees.
Pros & Cons of Deposits & Withdrawals
| Pros | Cons |
|---|---|
| $/€30,000 maximum cashout limit | Has a $/€50 fee on bank transfer withdrawals |
| No fees on deposits | Has a higher than average $/€20 minimum deposit |
| Has a very high $/€100 minimum withdrawal |
Customer Support at PlayCroco Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Acceptable |
Email support@mailcroco.com |
Language Options
Languages website
Support languages
CasinoAlpha’s PlayCroco Casino review features an overview of the casino’s customer support. You can contact the PlayCroco team via live chat and email. The casino offers an FAQ section and phone support is available via callback. We contacted the PlayCroco Casino support channels to test the speed, response quality, and availability. Here’s what we found:
| Support Features | Our Editor’s Verdict |
|---|---|
| Live Chat Interaction | The PlayCroco Casino live chat is available 24/7 and offers fast and helpful responses within 5 minutes. |
| Email Interaction | Email support takes a few hours up to a couple of days, depending on the issue’s complexity, offering comprehensive and detailed responses. |
| FAQ’s in-depth | The FAQ section is acceptable, offering helpful responses to several account, bonus, and payment questions. |
| Callback | You can schedule a phone call with a casino support agent via its website, allowing a more personalised support experience. |
Editor’s Final Verdict for Support
PlayCroco Casino customer support is reliable and accessible. The 24/7 availability ensures timely access and fast response times. The FAQ section allows players to solve common issues independently, though an update is recommended. Live chat and callback are recommended for more urgent issues, while email support is a reliable option for less urgent or more complex problems. The main disadvantage we found in our PlayCroco Casino review is that support is only available in English, limiting accessibility for non-English speaking players.
PlayCroco Casino Products: Slots, Table Games, and Live Casino
Game Providers 2 |
Slot games 350 |
Live games 0 |
Usability Responsive |
Apps No Apps |
Game types
Game providers
Slots
- Variety of slots: The PlayCroco Casino slots library is very small, including only 350 slots by 2 providers. Its library is considerably smaller compared to other casinos, such as Nova Jackpot Casino’s 10,945 games library.
- Min & Max bet: At PlayCroco Casino the minimum and maximum bet varies from game to game. For example, RTG’s Cash Bandits 3 has a minimum bet of $/€0.25 per spin and a maximum bet of $/€25 per spin, while Achilles Deluxe has a $/€0.01 minimum bet and a $/€125 maximum bet.
- Slot Providers: The casino only collaborates with one game provider – Real Time Gaming. It also offers original PlayCroco slots developed by the casino. This reduced the games diversity and variety.
- RTP: PlayCroco Casino slots have an average of 95% RTP, ensuring fair returns over time. For example, for every $/€100 wagered, you will get back $/€95 over time.
- Best PlayCroco Casino slots: Some of the best Real Time Gaming slots available at the casino include Aztec’s Millions, Bubble Bubble 2, and Cash Bandits 3.
Our PlayCroco Casino review team found the slots library small and lacking diversity, due to the small number of slots and providers. It makes the slots experience monotonous and less entertaining despite the flexible bet limits and fair RTPs.
Usability
- Site Navigation: The casino site has a standard layout which makes it easy to navigate even for new players. You can easily find the games, bonus, and account settings making the experience user-friendly.
- Mobile Compatibility: The PlayCroco Casino mobile version is only available via a browser like Safari or Chrome on your Android or iOS device. The casino has no mobile app, making gambling on the go less attractive for players who prefer an app-based experience. Still, the site adapts well to smaller screen sizes making it easy to find and play games.
- Loading Speed: The casino site is responsive and we experienced fast loading times during our PlayCroco Casino review.
- Sign up process: Registration at PlayCroco Casino is fast, but KYC verification takes +3 days. You only need a PlayCroco Casino login and secure password and you can start playing.
PlayCroco Casino has a user-friendly mobile and desktop platform, with fast loading times and no bugs or issues. However, there are no desktop or mobile apps available, which can negatively impact the online gambling experience for some players. Additionally, KYC verification is very slow.
VIP Program
- VIP Levels and Benefits: The PlayCroco Casino VIP program has 4 levels: BabyCroco, JuniorCroco, SuperCroco, and RoyalCroco. Every level comes with individual benefits such as cashback from 25% to 40%, daily bonuses from 100% to 200%, higher weekly withdrawal limits from $/€5,000 to $/€10,000, a dedicated VIP host and unlimited bet limits for the last 2 levels.
- Customer Support for VIPs: Each level benefits from VIP support. BabyCroco members get access to a VIP 24/7 support team, JuniorCroco players get priority support, SuperCroco members receive personalized support, and RoyalCroco players get premium support.
The PlayCroco Casino tiered VIP program offers substantial benefits for its members, considerably enhancing the player experience. The tiered program allows players to get higher and better rewards and perks as they advance each level, promoting continuous engagement.
How PlayCroco Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2020 |
Third Party Reviews Poor |
Gambling Products 2 |
Licenses
 | Curacao - 365/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Our PlayCroco Casino review analysed the casino’s license, safety and security measures, game fairness and player reviews to determine its reputation. Based on our findings, the casino has a mixed reputation as it offers both positive and negative features:
| Section | Verdict |
|---|---|
| Licensing and Regulation | The Casino operates legally under a Curacao License, making Playcroco Casino legit. It follows the regulations of the government of Curacao, which are known to be less stringent compared to UKGC or MGA regulations. |
| Security Measures | The casino site is protected with 128-bit SSL encryption technology and firewall-protected servers which makes PlayCroco Casino safe for players and their data. |
| Fairness of Games | PlayCroco Casino games are RNG-certified and undergo regular audits by independent companies, though the casino does not disclose the company name. |
| Player Feedback | User PlayCroco Casino reviews present a mixed sentiment. While some players appreciate the casino’s support, others have raised concerns about the lack of mobile apps and high minimum deposit and withdrawal limits. |
| Conclusion on Reputation | PlayCroco Casino is a legit online casino with almost 5 years of industry experience. Despite offering a secure and fair experience, it has multiple areas that require improvement such as payments and games. |
PlayCroco Casino Top 3 Alternatives
Fruity King Casino
Pros
- 12+ fast payments
- Two gambling licenses: UKGC and MGA
- Minimum $10 deposit
Cons
- Low maximum monthly cashout
- No dedicated app
Verdict
Fruity Kings Casino was included in our list of high-performing casinos due to its seamless transaction process. You can use Skrill, Astro Pay, and Trustly, which typically confer a fast withdrawal time to add the minimum $10 deposit required for every new player. The casino has a great game catalog and works amazingly on every mobile device.
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Golden Tiger Casino
Pros
- Min. deposit of $/€ 10
- Both fiat and crypto payments
- 24/7 live chat
- Desktop app available
Cons
- Slow performance
- No mobile app available
Verdict
Golden Tiger is a casino with multiple payment methods, 28 in number. It offers options such as Visa, Mastercard, Neteller, and Bitcoin for those who wish. Another important aspect is the payment processing time; withdrawals will be available within two days of the date of winnings. Last but not least, Golden Tiger cooperates with 38 gaming operators to ensure the transparency and adrenaline of the games.
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Vegasy Casino
Pros
- Diversity in terms of types of games available
- Wide array of currencies and cryptocurrencies accepted
- Multiple responsible gaming tools available
Cons
- More payment methods would be helpful
- No iOS app available
Verdict
Vegasy Casino has a great array of games, both slots and live dealer games. Additionally, the casino supports many currencies and cryptocurrencies, making transactions easy and accessible for players worldwide. Vegasy is also a low minimum deposit casino of €5.
Read ReviewPlayCroco Casino Verdict - Pros, Cons, and What It Offers
In our PlayCroco Casino review, we analysed its main features to give it a fair rating. The casino offers reliable, fast, and helpful customer support, has a flexible betting range, and offers a rewarding VIP program. However, there are multiple downsides to the PlayCroco experience, including the lack of live games, small slot selection, no mobile apps, and high minimum deposit and withdrawal limits. Based on the reviewed features, we give PlayCroco Casino a rating of 6.2 out of 10, with room for improvement.
Pros:
- Offers fast and helpful 24/7 customer support.
- Has a high $/€30,000 maximum cashout limit.
- Offers a rewarding tiered VIP program.
Cons:
- Requires a very high $/€100 minimum withdrawal.
- Operates under a less reliable Curacao license.
- Has no desktop or mobile apps available.
PlayCroco Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 350 | 0 | 2020 | $/€20 | $/€30000 | 2 days | 24/7 |
 | 4000 | 530 | 2024 | $/€20 | $/€50000 | 2-3 days | 24/7 |
 | 5000 | 579 | 2021 | $/€10 | $/€10000 | 2-3 days | 24/7 |
 | 10945 | 739 | 2023 | $/€10 | $/€7000 | 2-3 days | 24/7 |
 | 1688 | 84 | 2019 | $/€10 | $/€100000 | 3 days | 24/7 |
 | 5292 | 640 | 2023 | $/€20 | $/€50000 | 1-2 days | 24/7 |
Explore PlayCroco Casino’s Sister Sites - Find Casinos With Similar Experience
How We Review PlayCroco Casino - Our Methodology Explained
At CasinoAlpha, ensuring a trusted and comprehensive analysis. PlayCroco Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 6.2 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at PlayCroco Casino. This review reflects our commitment to providing up-to-date and accurate information ensuring that our evaluations remain relevant and trustworthy for our players.
| Review | Details |
|---|---|
| Reviewer | Mihnea Mosneagu |
| CasinoAlpha Rating | |
| Test Duration | 4 Hours |
| Review Duration | 36 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Nov 2024 |
| Updated Date | Apr 2025 |
PlayCroco Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| Best Payout Casinos | Top 20 |
| €10 No Deposit | Top 20 |
| 200% Deposit Bonus | Top 20 |
| Siru Mobile Casinos | Top 20 |
| 300% Deposit Bonus | Top 5 |
| International Online Casinos | Top 20 |
| Best European Casinos | Top 20 |
| 100 Free Spins | Top 10 |
| Best Curacao Casinos | Top 20 |
| A-Z Casino List | Top 20 |
