Important terms about this bonus
- Bonus has no cap
- Use the code PLAY100 when depositing a minimum of €10
- The bonus can only be used on SpinOro games
- The bonus amount has to be played and wagered within 30 days after the deposit
Our comprehensive review of Playoro Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, Playoro Casino, owned by Unigad Trading N.V., provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 7.2/10 |
Payment Methods 6.8/10 |
Customer Support 7.6/10 |
Product Rating 6.6/10 |
Reputation 7.2/10 |
Min deposit | $/€10 |
Max cashout | N/A |
Payout time | 2 days |
Game types | Roulette, Baccarat + 14 more |
Slot games | 1363 |
Live games | 217 |
Vip program | Cashback, Exclusive bonuses + 3 more |
Website Language | English , German + 5 more |
Customer Support Language | English , German + 5 more |
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 5 Options |
Casino Alpha experts reviewed Playoro Casino, which has been operational since 2024. The casino, which carries a Curacao license, has emerged as a popular choice for many casino players because of the number of features and products it offers. Recently, Curacao rules reformed, allowing the regulator to intervene whenever an operator fails to satisfy their end of the bargain, making the casinos under it reliable.
One thing that our team rated poorly was the fairness in gaming. This is because Playoro Casino has no certificates from third-party reviews like eCOGRA or Gaming Laboratories. This does not give the assurance that the games completely use RNGs or do not have any anomalies that could give the casino unfair advantages over players.
However, on a more positive note, Playoro Casino has incorporated responsible gambling measures such as self-inclusion tools, deposit limits, profit/loss totalizer and links to support organizations like GamCare.
Min deposit | $/€10 |
Min. Withdrawal | $/€10 |
Max cashout | N/A |
Payout time | 2 days |
Currencies | EUR, USD |
When making deposits into your Playoro account or withdrawing winnings, you are given the option to utilize a number of methods. Our review team observed that you could either make direct bank transfers, use credit or debit cards, or use e-wallets to make transactions.
If you want to make a deposit, you can use Visa, Mastercard, Neteller, Skrill, Flexepin, Paysafecard, CASHlib or bank transfer. All these methods will process your funds instantly, apart from bank transfers, which take one business day.
The Casino Alpha team realized that depositing to your account is quite easy.
Making withdrawals is also not a hard task. The terms and conditions of Playoro Casino fully elaborate on how you can do it. When on the platform, you can just click the “cash-out” button at the bottom left-hand side of the screen.
However, there are several things you need to understand before you can make a withdrawal.
After testing the cash-out system, the Casino Alpha review team realized that some payment methods took longer than others. For example, using direct bank transfers and credit cards took up to 10 days to process and deliver funds into the bank account. However, using Skrill and Neteller only took up to 4 business days to finish the transactions.
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Slow (11-30 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@playoro.com |
Our team of reviewers went through customer support services offered by the casino and concluded that it was fair.
First, the Playoro casino had a live chat that was operational 24/7. We asked the support agents a couple of questions, but their response time was slow, ranging between 11-30 minutes. Our analysis concluded that this time is not fast enough to allow players a seamless gaming experience. However, the support agents answered our questions professionally, showing they were knowledgeable about whatever they were dealing with.
When using the chatbot, our team realized it was not very helpful as it did not have elaborate answers. Therefore, we had to wait in line to receive help from the agents.
Our team also realized that the FAQ section was not complete. It did not handle many questions that affect players on a day-to-day basis. This prompted us to burden the customer support agents with questions that we felt could have been easily sorted out using the FAQ section.
Playoro Casino has a 24-hour operational email but does not have phone service. The support was handled in different languages, including English, French, Spanish, Russian, Portuguese, Italian and German.
Licenses Curacao |
Online since 2024 |
Third Party Reviews Poor |
Gambling Products 3 |
Curacao - 8048/JAZ2017-072 |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Although Playoro Casino is newer to the market, it is already taking steps to become great. The casino has a Curacao license, which makes it comfortable for players to interact with it. However, the lack of third-party reviewers puts the casino at a disadvantage with players.
Ultimately, the casino also elevates its status by partnering with game providers like Microgaming, NetEnt, Evolution, Pragmatic Play and others.
Playoro Casino Features Reviewed | Alpha’s Verdict |
---|---|
Legit & Fairness | 7.6/10 |
Deposits & Withdrawals | 8.1/10 |
Customer Support | 6.1/10 |
Product Rating | 7.3/10 |
Reputation | 7.1/10 |
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1363 | 217 | 2024 | $/€10 | N/A | 2 days | 24/7 | |
7802 | 764 | 2023 | $/€1 | $/€5000 | 1 day | 24/7 | |
2750 | 95 | 2020 | $/€10 | $/€7000 | 2-3 days | Not 24/7 | |
8950 | 387 | 2023 | $/€10 | $/€10000 | 1 day | 24/7 | |
8200 | 687 | 2020 | $/€20 | $/€15000 | 2-3 days | 24/7 | |
4960 | 199 | 2019 | $/€10 | $/€100000 | 1 day | 24/7 |
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Read ReviewCategory | Trending |
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At CasinoAlpha, our approach to reviewing Playoro Casino combines depth with transparency. Playoro Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 7.1 out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Playoro Casino. This review reflects our commitment to providing up-to-date and accurate information ensuring that our evaluations remain relevant and trustworthy for our players.
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha Rating | |
Test Duration | 3 Hours |
Review Duration | 59 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Apr 2024 |
Updated Date | Nov 2024 |