Important terms
- Deposits made with Skrill or Neteller do not qualify for this bonus.
- The free spins will be credited as 20 spins per day for 10 days.
- Each batch of spins is valid for 24 hours only.
In our detailed analysis Playzilla Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, yet the overall execution and innovation might benefit from further development. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, Playzilla Casino, owned by Rabidi N.V., provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 6.0/10 |
Payment Methods 7.8/10 |
Customer Support 7.4/10 |
Product Rating 10.0/10 |
Reputation 6.0/10 |
Min deposit | $/€10 |
Max cashout | $/€20000 |
Payout time | 2-3 days |
Game types | Video Poker, Table games + 17 more |
Slot games | 7000 |
Live games | 385 |
Vip program | Exclusive bonuses, Tiered Loyalty Programs |
Website Language | English |
Customer Support Language | English , Arabic + 10 more |
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 9 Options |
Pros | Cons |
---|---|
Encrypted to prevent data leaks | Few responsible gambling tools |
Good safety features | Restrictive terms |
Min deposit | $/€10 |
Min. Withdrawal | $/€10 |
Max cashout | $/€20000 |
Payout time | 2-3 days |
Currencies | GBP, EUR + 20 more |
Our Casino Alpha’s team of experts made payments using all payment methods available on the website. With our research, we will be able to present you our full experience with these options to help you be aware of what you will find on this site.
Pros | Cons |
---|---|
19 different payment methods | Slow Playzilla Casino payout processing time of 2-3 days |
Low minimum deposit of $/€10 | Low maximum withdrawal limit of $/€20000 |
No fees | |
Accepts Cryptocurrencies | |
Deposits and withdrawals are easy to make |
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@playzilla.com |
When we reviewed Playzilla online casino, our team of experts tested the customer support options both on weekdays and at weekends as well as during daytime and nighttime. Below you will find out what we learned while making these tests in the table below:
Support Features | Our Editor’s Verdict |
---|---|
Live Chat Interaction | We contacted the Playzilla Casino live chat on a Monday at 12AM and 12PM as well as on a Saturday at 12AM and 12PM to find out that the agents have a relatively standard response time that took on average 10 minutes. However, we did not appreciate the lack of knowledge they displayed and couldn’t find a single correct or helpful answer. |
Email Interaction | Our email interaction also disappointed because the casino didn’t respond for 2-3 days, and the answer they gave to our problem was trivial. We would advise the casino to work on their agent training more. |
FAQ’s in-depth | When we saw that the Playzilla Casino support options do not offer useful answers we searched for the FAQ section to see if players have at least one method they can use. However, we were left wanting more answered questions and, more importantly, useful questions. Sure, the casino provides answers for trivial matters such as how to deposit and cashout, but players need more answers on what to do when they can’t cash out or deposit, and for this reason, we rated it as Incomplete. |
In retrospective, the customer support section of this casino isn’t the best out there. Yes, the live chat is 24/7, and it has a good response time, but the agents will not be able to provide useful answers. This translates to the email address as well, which we do not appreciate. The FAQ section, as well as the support team, can be significantly improved, and we expect this new online casino to do so in the future.
Licenses Curacao |
Online since 2021 |
Third Party Reviews Excellent |
Gambling Products 4 |
Curacao - 8048/JAZ |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
The reputation of the casino is an extremely important matter when thinking about completing the Playzilla Casino sign up process and many players look out for rigged or unfair casinos. Our team of experts not only tested themselves at the casino but also listened to other players and experts to learn more about the reputation of the casino.
Section | Verdict |
---|---|
Licensing and Regulation | Playzilla Casino is a licensed casino by Curacao. This license isn’t the best regarding player protection and privacy policy, but it ultimately, the Playzilla Casino license is attesting that the casino functions according to the law and that it is tested to be truly fair, thus, rest assured as Playzilla Casino is legit. |
Security Measures | Playzilla Casino uses SSL Encryption to protect player’s data, which is also very good for making sure that third party apps will not be able to find any personal information you share with the casino. |
Fairness of Games | Unfortunately, the games are not certified for fairness by any third parties, excluding the Curacao license that tests these games to ensure they are fair. |
Player Feedback | Players have mixed opinions about this casino. Depending on the type of player, diversity seekers will rate this casino highly as it offers games like Book of Dead and other popular options, while players who look for faster KYC or a casino app will leave lower reviews. |
Conclusion on Reputation | This casino offers an overall medium experience, as not all types of players enjoy it, and it lacks some security measures but offers the bare minimum to ensure that the games are fair and the player data is protected against threats. |
Our team of experts consider this Playzilla Casino to be an extremely well-executed casino that offers a collection of games that sits well above average. However, keep in mind that its functionalities can be improved. While the website is well structured and the mobile compatibility is very high, there are no casino apps displayed. Also, while the customer support section is available 24/7, the customer support team doesn’t offer any useful answers.
Keep in mind that this is, however, still a new online casino released in 2024. This means that there’s a good chance that it will improve its safety features and its other flaws in the future.
Overall, our team of experts is pleased with the casino as it is, due to its extremely well made products, and the openness to all types of players, meaning that everyone should be able to find something that they enjoy to play or some feature that suits them well.
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
7000 | 385 | 2021 | $/€10 | $/€20000 | 2-3 days | 24/7 | |
746 | 0 | 2012 | $/€10 | $/€10000 | +3 days | 24/7 | |
4000 | 517 | 2022 | $/€10 | $/€7000 | 3 days | 24/7 | |
750 | 264 | 2017 | $/€10 | $/€16000 | 2 days | 24/7 | |
11200 | 304 | 2024 | $/€10 | $/€7000 | 3 days | 24/7 | |
12012 | 1199 | 2023 | $/€20 | $/€10000 | 2 days | 24/7 |
With two licenses and a decent number of 1200+ game titles, JackpotCity is a casino that our experts recommend. The casino is also eCOGRA certified, which means its games have been tested for fairness and randomness. Jackpot City also offers an impressive gaming experience across various platforms. It boasts a high payout percentage and processes withdrawals within 1-2 days, making it a reliable player choice. The minimum deposit amount is $/€10, which is accessible to all.
Read ReviewCasino Striker stands as a great online casino for slot enthusiasts due to its vast library exceeding 5,000 games from over 50 esteemed providers. This platform offers exceptional choices for gamblers seeking variety and quality entertainment. Enhanced by its robust payment options, including cryptocurrency and e-wallets, Casino Striker caters to diverse preferences, making it a highly recommended option.
Read ReviewThe Lion Slots has an extremely high minimum withdrawal value of $65. Still, there are plenty of positive factors when it comes to this new slot site. From the 375 total games the casino carries, a significant number of them are progressive jackpots, which are known for turning profits. Be aware, though, that the casino lacks live dealer games or any notable providers at all.
Read ReviewCategory | Trending |
---|---|
Rabidi NV Casinos | Top 10 |
At CasinoAlpha, ensuring a trusted and comprehensive analysis. Playzilla Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 7.4 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Playzilla Casino. ensuring that our evaluations retain their relevance and trustworthiness for our players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 8 Hours |
Review Duration | 25 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Feb 2024 |
Updated Date | Sep 2024 |