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PrimaPlay Casino Review
PrimaPlay Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, yet the overall execution and innovation might benefit from further development. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, PrimaPlay Casino, owned by iNetBet Group, provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 8.4/10 |
 Payment Methods 5.0/10 |
 Customer Support4.8/10 |
 Product Rating 4.6/10 |
 Reputation 8.2/10 |
PrimaPlay Casino Overview
| Min deposit | $/€20 |
| Max cashout | $/€10000 |
| Payout time | +3 days |
| Game types | Roulette, Baccarat, Slots+ 8 more |
| Slot games | 284 |
| Live games | 0 |
| Vip program | Cashback, Exclusive bonuses, Loyalty points+ 1 more |
| Languages website | English |
| Payment methods | Visa, MasterCard, Neosurf |
Our Expert's Opinion: Is PrimaPlay Casino the Right Choice for You?
Anca's Verdict
Is PrimaPlay Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 5 Options |
According to our assessment of the PrimaPlay Casino terms and conditions, we found out that they offer overall reasonable terms that can be improved in some areas. Certain requirements such as the wagering and the maximum bet limit are below our standards and can be perceived as restrictive. However, we appreciate the maximum cashout limit of $/€10000, for providing great value, especially for high rollers. We found the casino terms to be written in a simple to understand language, but there is certain information that can be hard to find, such as how they solve player disputes.
Your Guide to PrimaPlay Casino Payments - Deposits & Withdrawals
Min deposit 20 $/€ |
Min. Withdrawal 100 $/€ |
Max cashout 10000 $/€ |
Payout time 6 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | $26 | N/A |
 | $26 | N/A |
 | $20 | N/A |
 | $20 | $1000000 |
 | $20 | $1000000 |
 | $20 | $1000000 |
 | $20 | $1000000 |
 | $20 | $1000000 |
 | $20 | $1000000 |
 | $20 | $1000000 |
When gambling real money online, payment processing matters greatly in the experience. PrimaPlay Casino shows its player priority through flexible banking support and reasonable limits. Their minimum deposit starts at just $/€20 and the maximum withdrawal amount is set at $/€10000 across the majority of methods, making the casino accessible for all types of players. Payout times are swift as well, processed in +3 days.
Customer Support at PrimaPlay Casino - How to Get Help When You Need It
Live Chat No |
Live Chat 24/7 No |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@primaplay.eu |
Language Options
Languages website
Support languages
PrimaPlay Casino offers all the important customer support options, a live chat and email address. but it lacks the around the clock availability, which we don’t appreciate. Testing the live chat has been an overall good experience as the agents were capable to provide for us useful information, which made the waiting time of 10 minutes in queue feel like it was worth it.
PrimaPlay Casino Products: Slots, Table Games, and Live Casino
Game Providers 2 |
Slot games 284 |
Live games 0 |
Usability Overwhelming |
Apps No Apps |
Game types
Game providers
PrimaPlay Casino’s features were rated by us to be standard in most ways based on our tests on the games available, the design and functionality of the interface. Although numbers aren’t the strong point of this casino’s game section, we appreciated the diversity in both game types and providers.
The design still needs to be improved in certain areas, such as the brightness of colors, but the pages load fast and we didn’t encounter any major issues or bugs.
Our team of experts created an account at PrimaPlay Casino to feel the player experience. The process was standard and it took an average time to complete, as the registration process took Time-Consuming minutes and the KYC was done within 1-2 days day. PrimaPlay Casino runs fast and it doesn’t have any bugs or issues, which we appreciate.
How PrimaPlay Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2018 |
Third Party Reviews Absent |
Gambling Products 2 |
Licenses
 | Curacao - 365/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Operating since 2018, PrimaPlay Casino holds valid gaming licenses. The reputable regulatory bodies conduct frequent audits that verify PrimaPlay Casino’s integrity and safety practices for real money players. Additionally, this online casino brand averages a rating of 6.2 out of 10 based on CasinoAlpha team’s testing procedure.
PrimaPlay Casino Top 3 Alternatives
Island Reels Casino
Pros
- Accepts Bitcoin
- 24/7 live chat support
- Fast KYC process
Cons
- High minimum deposit
- €100 minimum cashout
- Lack of providers
Verdict
Should you be the type of player who finds Crypto payments more comfortable for your needs, Island Reels Casino includes crypto as a main deposit and withdrawal option, being one of the best casinos for crypto payments. Keep in mind, though, that Bitcoin is the only method available as of yet, but this is still a viable option. Our team also deems the website as a fast withdrawal casino, with a payout time that does not exceed 2 days.
Read Review
MoonWin Casino
Pros
- Wide variety of gaming options
- Has a tiered loyalty program
- Fiat and crypto payments
Cons
- Exclusively licensed by Curacao authorities
Verdict
Moonwin is a casino with a huge collection of slots, 9125 slot games to be exact, which is an extremely large number from which you can select your favorite titles. In terms of payment methods, you will find some of the most popular and reliable ones such as Visa, Mastercard, Paysafecard or Bicoin. However, the minimum deposit is slightly above market standards, being $20.
Read Review
Kosmonaut Casino
Pros
- Selection of over 5,800 slots
- Accepts 20 currencies
- Crypto friendly
- Has a desktop app available
Cons
- Only licensed by Curacao
- Limited languages available on platform
Verdict
Kosmonaut Casino was launched in 2020 and has proven to be safe and reliable since then, building a name for itself in the industry. The minimum deposit is $20, which is over the standard limit. Also, the casino has 54 game providers, including Betsoft, Plat'N Go, Evolution Gaming, Playson, and Pragmatic Play.
Read ReviewPrimaPlay Casino Verdict - Pros, Cons, and What It Offers
PrimaPlay Casino is a great choice for a safe and secure gambling experience. The platform has a game library that’s on the smaller side, with 284 slots and 0 live games but the titles are varied and powered by top providers. The payment section also provides over 5 options and accessible minimum deposits of $/€20 and withdrawals of $/€100 with a maximum cashout limit of $/€10000.
However, we don’t appreciate the fact that the cashout is completed in +3 days, which we consider to be too slow.
PrimaPlay Casino checks most of our boxes by offering top payment and customer support services. We also enjoyed testing its games library, but the amount of payment options available is higher than average, which we rarely find.
PrimaPlay Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 284 | 0 | 2018 | $/€20 | $/€10000 | +3 days | No |
 | 350 | 13 | 2017 | $/€10 | $/€10000 | 1-2 days | 24/7 |
 | 3345 | 50 | 2023 | $/€20 | $/€40000 | 3 days | 24/7 |
 | 1414 | 75 | 2020 | $/€30 | $/€10000 | +3 days | 24/7 |
 | 14000 | 180 | 2024 | $/€10 | $/€30000 | 1 day | 24/7 |
 | 4800 | 665 | 2017 | $/€20 | $/€6000 | 2 days | Not 24/7 |
How We Review PrimaPlay Casino - Our Methodology Explained
At CasinoAlpha, we take pride in our comprehensive and transparent review methodology for PrimaPlay Casino. PrimaPlay Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 6.2 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at PrimaPlay Casino. The extensive review of PrimaPlay Casino underscores our commitment to delivering timely and precise information.
| Review | Details |
|---|---|
| Reviewer | Anca Iamandi |
| CasinoAlpha Rating | |
| Test Duration | 4 Hours |
| Review Duration | 16 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jul 2024 |
| Updated Date | Mar 2025 |
PrimaPlay Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| 300% Deposit Bonus | Top 20 |
| $50 No Deposit Bonus | Top 10 |
