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Our experts, boasting over 9 years of collective experience conducted a comprehensive examination PrimaPlay Casino, a reputable gambling operator holding trusted licenses since its inception in 2018. In this detailed assessment, our main goal was to closely assess whether the PrimaPlay Casino maintains the requisite standards for safety & security, game diversity, financial operations, and mobile usability. Furthermore, we did a deep dive into how the casino's site performs on mobile devices and looked into other key details.
Free spins can only be used for the Cash Bandits 3 slot
Bonus Verdict
The 35x wagering requirement for the free spins winnings is quite reasonable, according to our CasinoAlpha experts. The 125 free spins bonus can offer players a maximum cashout of $50, which is a good and worth claiming deal, especially for new players. The spins’ value stands at $0.1, which is average compared to the industry standard. However, what some players might not like is the fact that the 125 free spins bonus can only be used for one single slot, Cash Bandits 3. This does not give players the option to try multiple games, but it still makes the PrimaPlay Casino bonus one worth claiming.
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In our detailed analysis PrimaPlay Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection.
While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, PrimaPlay Casino, owned by iNetBet Group, provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
"Having conducted extensive testing, PrimaPlay Casino earns my recommendation as a fair and upright operator. It's licensing, reasonable terms, payment support, and responsive player service verify the trustworthy operations from iNetBet Group. The integration of popular payment methods and collaboration with leading providers adds to its attractiveness. While advising further individual review, PrimaPlay Casino earns my endorsement having met benchmarks for ethical, player-friendly conduct across the board, with a rating of 6.6 out of 10."
Is PrimaPlay Casino Safe? Analysing Fairness and Security
7.6/10Legit & Fairness
Casino T&C
Restrictive Terms
Bonuses T&C
Restrictive Terms
Responsible Gaming
5 Options
Following our examination of the PrimaPlay Casino terms and conditions, we found out that they offer overall reasonable terms that can be improved in some areas. The wagering and maximum bet limit fail to meet our standards and may be considered overly restrictive. However, we appreciate the maximum cashout limit of $/€10000, for providing great value, especially for high rollers. We found the casino terms to be written in a simple to understand language, but there is certain information that can be hard to find, such as how they solve player disputes.
Your Guide to PrimaPlay Casino Payments - Deposits & Withdrawals
Payment
Min deposit
Max withdrawal
$26
N/A
$26
N/A
$20
N/A
$20
$1000000
$20
$1000000
$20
$1000000
$20
$1000000
$20
$1000000
$20
$1000000
$20
$1000000
Min deposit
$/€20
Min. Withdrawal
$/€100
Max cashout
$/€10000
Payout time
+3 days
Currencies
USD
When gambling real money online, payment processing matters greatly in the experience. PrimaPlay Casino shows its player priority through flexible banking support and reasonable limits. Their minimum deposit starts at just $/€20 and the maximum withdrawal amount is set at $/€10000 across the majority of methods, making the casino accessible for all types of players. Payout times are swift as well, processed in +3 days.
Customer Support at PrimaPlay Casino - How to Get Help When You Need It
7.6/10Customer Support
Live Chat
No
Live Chat 24/7
No
Response Time
Failed to respond
Helpful Chat
Misleading
FAQ
Incomplete
Email
support@primaplay.eu
PrimaPlay Casino offers all the important customer support options, a live chat and email address. but it lacks the around the clock availability, which we don’t appreciate. Testing the live chat has been an overall good experience as the agents were capable to provide for us useful information, which made the waiting time of 10 minutes in queue feel like it was worth it.
PrimaPlay Casino Products: Slots, Table Games, and Live Casino
4.4/10Product Rating
Game Providers
2
Slot games
284
Live games
0
Usability
Overwhelming
Apps
No Apps
Game types
Video Poker
Table games
Blackjack
Baccarat
Classic Slots
Roulette
Jackpots
Slots
Keno
5-Reel Slots
Poker
Game providers
PrimaPlay Casino’s features were rated by us to be standard in most ways based on our tests on the games available, the design and functionality of the interface. Although numbers aren’t the strong point of this casino’s game section, we appreciated the diversity in both game types and providers.
The design still needs to be improved in certain areas, such as the brightness of colors, but the pages load fast and we didn’t encounter any major issues or bugs.
Our team of experts created an account at PrimaPlay Casino to feel the player experience. The process was standard and it took an average time to complete, as the registration process took Time-Consuming minutes and the KYC was done within 1-2 days day. PrimaPlay Casino runs fast and it doesn’t have any bugs or issues, which we appreciate.
How PrimaPlay Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
7.2/10Reputation
Licenses
Curacao
Online since
2018
Third Party Reviews
Absent
Gambling Products
2
Licenses
Curacao - 365/JAZ
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Operating since 2018, PrimaPlay Casino holds valid gaming licenses. The reputable regulatory bodies conduct frequent audits that verify PrimaPlay Casino’s integrity and safety practices for real money players. Additionally, this online casino brand averages a rating of 6.6 out of 10 based on CasinoAlpha team’s testing procedure.
PrimaPlay Casino Verdict - Pros, Cons, and What It Offers
PrimaPlay Casino is a great choice for a safe and secure gambling experience. The platform has a game library that’s on the smaller side, with 284 slots and 0 live games but the titles are varied and powered by top providers. The payment section also provides over 5 options and accessible minimum deposits of $/€20 and withdrawals of $/€100 with a maximum cashout limit of $/€10000.
However, we don’t appreciate the fact that the cashout is completed in +3 days, which we consider to be too slow.
PrimaPlay Casino checks most of our boxes by offering top payment and customer support services. We also enjoyed testing its games library, but the amount of payment options available is higher than average, which we rarely find.
PrimaPlay Casino vs Competitors: How It Compares to Other Top Casinos
Casino
Slot Games
Live Games
Online Since
Min. Deposit
Max. Cashout
Payout Time
Live Chat (24/7)
284
0
2018
$/€20
$/€10000
+3 days
No
280
0
2017
$/€5
$/€30000
2 days
24/7
3345
50
2023
$/€20
$/€40000
3 days
24/7
1372
71
2020
$/€10
$/€10000
+3 days
24/7
14000
180
2024
$/€20
$/€30000
1 day
24/7
4800
665
2017
$/€20
$/€6000
2 days
Not 24/7
PrimaPlay Casino Top 3 Alternatives
Island Reels Casino
Pros
Accepts Bitcoin
24/7 live chat support
Fast KYC process
Cons
High minimum deposit
€100 minimum cashout
Lack of providers
Verdict
Should you be the type of player who finds Crypto payments more comfortable for your needs, Island Reels Casino includes crypto as a main deposit and withdrawal option, being one of the best casinos for crypto payments. Keep in mind, though, that Bitcoin is the only method available as of yet, but this is still a viable option. Our team also deems the website as a fast withdrawal casino, with a payout time that does not exceed 2 days.
Moonwin is a casino with a huge collection of slots, 9125 slot games to be exact, which is an extremely large number from which you can select your favorite titles. In terms of payment methods, you will find some of the most popular and reliable ones such as Visa, Mastercard, Paysafecard or Bicoin. However, the minimum deposit is slightly above market standards, being $20.
Kosmonaut Casino was launched in 2020 and has proven to be safe and reliable since then, building a name for itself in the industry. The minimum deposit is $20, which is over the standard limit. Also, the casino has 54 game providers, including Betsoft, Plat'N Go, Evolution Gaming, Playson, and Pragmatic Play.
How We Review PrimaPlay Casino - Our Methodology Explained
At CasinoAlpha, our approach to reviewing PrimaPlay Casino combines depth with transparency. Through an exhaustive testing and review phase led by our seasoned expert – PrimaPlay Casino is awarded a CasinoAlpha Rating of 6.6 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at PrimaPlay Casino. ensuring that our evaluations retain their relevance and trustworthiness for our players.
Review
Details
Reviewer
Anca Iamandi
CasinoAlpha Rating
6.6 /10
Test Duration
4 Hours
Review Duration
16 Hours
Deposit Methods Checked
Yes
Withdrawal Methods Checked
Yes
Slots Tested
Yes
Live Games Tested
Yes
Published Date
Jul 2024
Updated Date
Aug 2024
Authors
AuthorAnca IamandiSenior Author & Editor at Casino alpha
Anca's analytic skills developed in Generative Linguistics allow her to bring you clear and concise gambling-related content. Her texts will help you understand casinos, bonuses, fees, and rules and forget about all the gambling myths that pull you down. She's a strong advocate of safe gambling.
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