Ruby Slots Casino User Reviews and Ratings
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Ruby Slots Casino Review
Our analysis of Ruby Slots Casino reveals critical shortcomings that could concern potential players. The gaming portfolio, while extensive, lacks the innovation and excitement found in top-tier casinos, providing a mediocre gambling experience for players. Safety features at Ruby Slots Casino are concerning, with noticeable gaps in encryption protocols and overall data protection. Even though a live chat support is presented, our own tests showed it's not consistent, as response times were inconsistent. In light of these findings, we advise against playing with real money at Ruby Slots Casino, as it doesn't measure up in several critical areas.
Legit & Fairness 6.0/10 |
Payment Methods 4.0/10 |
Customer Support 7.8/10 |
Product Rating 3.0/10 |
Reputation 6.0/10 |
Ruby Slots Casino Overview
Min deposit | $/€30 |
Max cashout | $/€10000 |
Payout time | +3 days |
Game types | Roulette, Baccarat + 9 more |
Slot games | 216 |
Live games | 0 |
Vip program | Free spins, Cashback + 8 more |
Website Language | English |
Customer Support Language | English |
Is Ruby Slots Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 2 Options |
Ruby Slots Casino has some things in place that would help to keep players at least somewhat safe, but the Casino Alpha review team’s research found a number of problematic gaps.
Ruby Slots Casino Safety Features
SSL Encryption: Weak.
- Indeed, Ruby Slots Casino does boast SSL encryption, but in testing, it became clear that the system has vulnerabilities that could present risks regarding the security of player information.
Firewall Protection: Basic
- Ruby Slots Casino’s firewall protection is minimal, offering little more than the industry standard. To date, we find no evidence of sophisticated protective measures to protect their players, which leaves them less than optimally protected.
Overall Security Verdict
The security features at Ruby Slots Casino leave much to be desired. Although it uses some level of encryption, not having sophisticated protection methods makes it less secure than most other sites. At this juncture, we cannot be very confident that Ruby Slots Casino can adequately protect the player’s safety.
Fairness of Games
Feature | Details | Alpha Verdict |
RNG Certification | Ruby Slots Casino claims RNG certification, but we were unable to corroborate if this was through a trusted body like eCOGRA. | Questionable |
Game Audits | No independent auditing firm was listed or confirmed during our checks. | Lacks Transparency |
Responsible Gambling
Ruby Slots Casino does not show any real devotion to responsible gambling. For players, only two basic tools are available and that doesn’t cut it in most modern casinos.
Tools Available:
- Deposit Limits: Yes, but lack flexibility.
- Loss Limits: There are no dedicated loss limits set.
- Session Limits: This is not an option.
- Self-exclusion: It’s basic; there are no clear options for permanent exclusion.
Support Resources:
- Links to Support Organizations: Important links to organizations such as GamCare or BeGambleAware are missing.
- Helpline: There was no dedicated helpline concerning problem gambling.
Responsible Gambling Verdict
Ruby Slots Casino has a minimum number of responsible gambling tools set in place. Without major resources and further options, players are left without support to maintain healthy gaming.
Your Guide to Ruby Slots Casino Payments - Deposits & Withdrawals
Min deposit | $/€30 |
Min. Withdrawal | $/€20 |
Max cashout | $/€10000 |
Payout time | +3 days |
Currencies | USD |
Deposit Process Verdict
Ease of use: Difficult
The deposit process is confusing. Our reviewers found it challenging to navigate the limited payment options.
Limits: Restrictive
The minimum deposit at Ruby Slots Casino is $/€30, which is relatively high compared to other casinos, such as Ruby Fortune, Grand Mondial, and NonStop Casino, which require only $/€10, making them more budget-friendly for players who prefer lower initial deposits.
Deposit methods: Limited
You can deposit using Visa, Mastercard, and Discover, as well as cryptocurrencies such as Bitcoin and Ethereum. No popular e-wallets are available.
Fees: Uncertain
No information is provided regarding any potential fees for deposits. This is somewhat of a concern and may hint at hidden charges.
Deposit procedure: Annoying
Generally, the deposit process has proven to be far from convenient when compared to other gambling platforms we have reviewed so far.
Withdrawal Process Verdict
Limits: Restrictive
Ruby Slots Casino has a maximum cashout of $/€10000, which is quite limited. In contrast, Ruby Fortune, Grand Mondial, and Platinum Play all allow up to $/€16000, giving players more flexibility for larger winnings. Future Play also offers a better option with a $/€15000 limit.
Withdrawal methods: Limited
Minimum choices are provided: some cryptos (BTC, ETH) and card methods (Visa, Master and Discover), with no e-wallets.
Fees: Unclear
No clear information regarding the fees for withdrawal was made available; this could raise a number of surprises for players.
Payout times: Slow
Ruby Slots Casino takes over 3 days to process payouts, which is slower than many competitors. Grand Mondial and NonStop Casino offer faster payout times of 2 days. If quick access to your winnings is a priority, these casinos provide a more efficient withdrawal process.
Withdrawal process: Inconvenient
The Alpha review team learned that Ruby Slots’ withdrawal process is slow and inconvenient. There are just too many steps taken.
Customer Support at Ruby Slots Casino - How to Get Help When You Need It
Live Chat No |
Live Chat 24/7 No |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Acceptable |
Email help@rubyslots.com |
The experts in charge of this review tried the customer support at Ruby Slots Casino, and unfortunately, it is far from perfect in terms of responsiveness and quality.
Response time & quality: Poor
Via live chat, the responses were very slow, and solutions to most of the questions were unhelpful.
Availability: Unsatisfactory
Not available 24/7; their support team did not respond to our queries a number of times during our checks.
Live Chat interaction: Unreliable
We had frustrating live chats since the support staff failed to resolve simple issues.
Email interaction: Slow
The response time for emails took more than 48 hours, which is far from perfect in case someone needs urgent assistance.
Overall verdict: Poor
Ruby Slots Casino’s support system is quite unreliable and really leaves much to be desired regarding quality and timeliness.
What we recommend Ruby Slots Casino to improve
Ruby Slots Casino needs to improve its customer support in order to offer quicker and more effective help. More consistent live chat, faster email times, and better-trained support agents are some of the minimum improvements to make the experience with this operator notably better.
How Ruby Slots Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2012 |
Third Party Reviews Poor |
Gambling Products 2 |
Licenses
Curacao - 365/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Ruby Slots Casino has a pretty ambiguous reputation compared to other gambling platforms. Although it was launched in 2012, it still doesn’t have many third-party reviews and recognition sources.
User reviews: Mixed
Some players have reported slow payouts and unkind customer support, which is a big red flag in this industry.
Industry recognition
According to our reviewers’ findings, Ruby Slots Casino doesn’t have any significant awards or recognition from sector leaders.
Ruby Slots Casino Verdict - Pros, Cons, and What It Offers
Ruby Slots Casino isn’t among those gambling platforms that stand out from the crowd. The casino’s reputation is average, and its game slot library is limited, with only 216 games to choose from.
Pros
- Accepts cryptocurrencies
Cons:
- High minimum deposit of $/€30 and minimum withdraw of $/€20
- Small library of slots
Ruby Slots Casino falls short in most areas compared to its competitors. For slot variety, Future Play and NonStop Casino are far superior. Live games seekers will find better options at Future Play and Grand Mondial. Additionally, the lower deposit requirements and faster payouts of other casinos make Ruby Slots a less appealing option for most players.
Ruby Slots Casino vs Competitors: How It Compares to Other Top Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
216 | 0 | 2012 | $/€30 | $/€10000 | +3 days | No | |
917 | 83 | 2003 | $/€10 | $/€16000 | +3 days | 24/7 | |
525 | 210 | 2006 | $/€10 | $/€16000 | 2 days | 24/7 | |
909 | 84 | 2003 | $/€10 | $/€16000 | 3 days | 24/7 | |
4980 | 95 | 2023 | $/€10 | $/€7000 | 2 days | No | |
7245 | 750 | 2023 | $/€10 | $/€15000 | 3 days | 24/7 |
Explore Ruby Slots Casino’s Sister Sites - Find Casinos With Similar Experience
Ruby Slots Casino Top 3 Alternatives
Mond Casino
Pros
- Over 4000 different slots are available
- You can play more than 200 live games
- Cryptocurrency payments
Cons
- Restrictive maximum withdrawal
- Minimum withdrawal and minimum deposit are not budget-friendly
Verdict
According to our experts, Mond Casino stands out among online casinos, thanks to its over 4000 real money slots and 200 live dealer tables for players to dive into. Accepting a minimum deposit of €20, flexible payment methods like Neteller and crypto give easy access to games from top providers. Round-the-clock live chat ensures any player inquiries are solved promptly as well. Mond Casino ticks all the boxes for variety, strong payout reliability and responsive assistance.
Read ReviewRuby Vegas Casino
Pros
- Low minimum deposit
- Over 4700 slots to play
- Crypto payments
- Games from popular providers
Cons
- No phone support
- Payout time could be shorter
Verdict
Ruby Vegas is a new online casino with particular attention to its slot catalogue. They have over 4700 slots available, a number that's hard to match even by the biggest casinos. CasinoAlpha’s team appreciated their low minimum deposit and the variety of games available, including over 180 live games. Most of these titles come from providers such as Evolution Gaming, NetEnd and Play’n Go, so the quality is there, too. Like any modern casino, Ruby Vegas offers its users crypto payments and various e-wallet options, with low minimum deposits starting at €10. Their max. cashout is a bit restrictive at €15000, and the payout time should be improved from the current three days.
Read ReviewRipper Casino
Pros
- Low minimum deposit of €10
- 24/7 live chat available
- Quick registration and KYC verification process
Cons
- €100 is a high minimum cashout value
- Maximum cashout is only €2000 weekly
Verdict
Ripper Casino stands out with its vast array of 1800 slot games, ensuring a rich selection for enthusiasts. The casino supports convenient payment options like MasterCard, Visa, and Neosurf, accommodating a broad range of players. The platform's sleek interface and mobile compatibility highlight its commitment to user-friendly gaming experiences. With a minimum deposit of just €10 and a commitment to fast payouts within 2 days, Ripper Casino presents an appealing choice for players seeking diversity and efficiency in their gaming journey.
Read ReviewRuby Slots Casino Rankings Across Our Categories
Category | Trending |
---|---|
25 Free Spins | Top 5 |
20 Free Spins | Top 20 |
30 Free Spins | Top 5 |
Low Wagering Bonuses | Top 10 |
How We Review Ruby Slots Casino - Our Methodology Explained
By carefully reviewing Ruby Slots Casino we make sure that our readers are presented with a fully detailed and open report about the casino. Directed by our knowledgeable reviewer, Ruby Slots Casino goes through in-depth testing and analysis, culminating in a detailed CasinoAlpha Rating of 5.4 out of 10. Every deposit and withdrawal option is rigorously tested by us to confirm their reliability and safety. As as as, we thoroughly test various slots and live games to assess the gaming experience at Ruby Slots Casino. Our review highlights our mission to deliver the most recent and accurate data, ensuring our evaluations are relevant and trustworthy for our players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha Rating | |
Test Duration | 5 Hours |
Review Duration | 64 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Jul 2024 |
Updated Date | Dec 2024 |