Shazam Casino User Reviews and Ratings
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Shazam Casino Review
Our comprehensive review of Shazam Casino reveals a diverse array of features. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Shazam Casino, owned by Alistair Solutions N.V., provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
Legit & Fairness 6.0/10 |
Payment Methods 7.2/10 |
Customer Support 7.6/10 |
Product Rating 5.4/10 |
Reputation 6.0/10 |
Shazam Casino Overview
Min deposit | $/€10 |
Max cashout | $/€8000 |
Payout time | 2 days |
Game types | Video Poker, Table games, Craps+ 13 more |
Slot games | 940 |
Live games | 72 |
Vip program | Exclusive bonuses, Tiered Loyalty Programs |
Website Language | English |
Payment methods | Visa, MasterCard, Neosurf+ 1 more |
Is Shazam Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 3 Options |
Shazam Casino takes care of the security and integrity of playing for its players. Equipped with industry-standard safety features, the casino also applies responsible gaming measures towards protection from users for responsible play.
- Shazam Casino Safety Features:
SSL Encryption: Shazam Casino uses a 256-bit SSL encryption system that protects personal and financial information upon transactions or even just interaction on the website.
Firewall Protection: Encryption, along with multi-layer firewall protection, acts like a barrier for Shazam Casino that prevents unauthorized access to their servers. This combination of SSL encryption and firewall technology works together to defend against potential breaches, providing a high level of safety
Overall Security Verdict: Shazam Casino shows real dedication to the security of data. It uses comprehensive measures involving both SSL encryption and multi-layered firewall systems against data breaches. This encryption works toward making sure that user data is private and secure, matching high industrial standards related to online safety.
- Fairness of Games
Aspect | Details | Verdict |
---|---|---|
RNG Certification | Shazam Casino uses RNG software that has been certified by reputable bodies. This certification ensures that each game round is random, unbiased, and transparent. | Reliable |
Game Audits | Fair |
- Responsible Gambling
Shazam Casino has complex and comprehensive tools and resources for responsible gambling.
Tools Available:
- Deposit Limits: This is the tool that allows players to set the limit of deposits they can make daily, weekly, or even per month. This returns all control to the user. Shazam Casino gives flexibility in setting these limits; these limits are at one’s discretion depending on what works for the player.
- Loss Limits: Loss limits, by contrast, allow players to manage the amount of loss they are about to incur over a period of time. This would therefore apply to players who would not want excessive losses but maintain safe levels of play to suit their taste.
- Session Limits: Through session limits, players can set the time they engage in a single session of gaming. Once reached, session limits automatically log players out to create a cooling-off period for reassessment of gaming and taking a balanced approach.
- Self-Exclusion: The self-exclusion feature allows players to take a break for a certain period of time. Both short-term and extended periods of self-exclusion options are available at Shazam Casino through which a player can decide how much they want to be excluded for.
Support Resources:
- Links to Support Organizations: Shazam Casino provides its players with the following famous support organizations: GamCare and BeGambleAware. With these resources, players receive a number of helpful advice, education, and support for those with gambling addictions.
- Helpline: Players are connected to the phone helplines provided by support organizations where immediate responses and information are given concerning problem gambling.
Responsible Gambling Verdict: Our reviewing team has assessed that Shazam Casino offers its players a great responsible gaming system. Featuring these responsible gambling tools we mentioned, and at the same time having resources for support available, Shazam Casino is surely committed to promoting healthy gaming.
Your Guide to Shazam Casino Payments - Deposits & Withdrawals
Min deposit 10 $/€ |
Min. Withdrawal 100 $/€ |
Max cashout 8000 $/€ |
Payout time 3 days |
Currencies
Deposit Process Verdict
- Ease of use: Depositing at Shazam Casino is pretty easy to manage; the interface allows a player to navigate around the payment page with ease.
- Limits: The minimum deposit amount required by Shazam Casino is $25. This is around the average limit in most online casinos but could be a little high for casual players. Maximum deposit amounts do vary depending on the payment method chosen.
- Deposit methods: Shazam Casino supports many deposit options, including cards like Visa, MasterCard, crypto like Bitcoin, Litecoin, and bank transfers. Supporting cryptocurrencies such as Bitcoin and Litecoin in gaming means a lot to players who value security, speed, and decentralization of transactions.
- Fees: Shazam Casino does not charge any processing fees. What this means is that all players can make deposits into the casino account without extra charges.
- Deposit process: Depositing is overall an easy and quick process, and the funds usually appear in an instant in the player’s account. Cryptocurrencies are processed in no time, whereas card payments may require further verification.
Withdrawal Process Verdict
- Limits: he minimum withdrawal amount at Shazam Casino is $100, which may be seriously limiting to players wanting to cash out smaller amounts. Maximum withdrawal amounts per transaction and week are different, depending on the status of the player’s account. Higher caps exist for VIP members.
- Withdrawal methods: Shazam Casino has numerous withdrawal options, including Bitcoin, bank transfers, and web wallets. While variety is normally received greatly, some players may be slightly disappointed that there are no credit card withdrawals.
- Fees: Some withdrawal options are processing fees at withdrawal, most notably bank transfers, which might have intermediary bank charges. On the other hand, cryptocurrency is often free of charge; hence it can help the player minimize cost.
- Payout times: The withdrawal time in Shazam Casino ranges from 2 to 7 business days. Generally, the withdrawal via cryptocurrency is faster; it usually takes up to 24 hours, though bank transfers may take up to 7 days, depending on the player’s bank.
- Withdrawal process: This withdrawal process has an account verification included. Most online casinos have this process because of security reasons. Making a verification of identity requires players to submit documents, and timescales can vary depending on method and player status.
Customer Support at Shazam Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Very slow (31 min+) |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@shazamcasino.com |
Language Options
Shazam Casino is ready to help any player with different problems, either complex or more easy ones. This casino promises to provide friendly and effective support any time one you need it.
- Response time & quality: Quality: Response times at Shazam Casino are usually quite fast, especially via live chat, where agents respond literally in a few minutes. Players often find the representatives knowledgeable.
- Availability: The casino provides 24/7 assistance via live chat and email, aiming to deliver accessible and efficient help whenever needed.
- Live Chat interaction: The live chat interaction at Shazam Casino is quick, ready for any type of information, and saves time. Agents are friendly and quick in response to queries. This way, for the majority of the players, it was considered the most favorite channel.
- Email interaction: E-mail support is suitable for non-urgent inquiries and is normally answered within 24 hours. It is effective; however, it is definitely not as fast as the live chat feature, but it can be helpful for more complex issues.
- Overall verdict: The customer service at Shazam Casino is well-organized, with reliable means of communication via several channels. The fact that the support team operates 24/4 and shows its professionalism adds to a very positive experience from the players’ perspective.
What we recommend Shazam Casino to improve
While Shazam Casino has a more comprehensive support system, there’s still room for improvement,as our reviewing process shows. We’d like to see an improved payout process by reducing payout time and, probably, lowering the minimum limit of withdrawal, giving casual players easier access to cashouts. Adding phone support would also be great for those customers who prefer talking instead of chatting or emailing.
How Shazam Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2021 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
Curacao - 365/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Ever since 2021 when it launched, Shazam Casino has gained a reputation as a really player-oriented casino with interactive gameplay.
- User reviews: The overall user reviews are fairly positive towards the user-friendly website layout provided by Shazam Casino, the diversity of games offered by RTG, and the responsiveness of the customer support in general and especially the live chat.
- Industry recognition: Shazam Casino is still not widely popular among the broad industry but got quite a good reputation among narrower casino forums and gambling resources, mentioning that this online casino features reliable RTP standards.
- Alpha’s Verdict: Shazam Casino demonstrates a solid commitment to player satisfaction, has a great built-in system for the support section and offers reliable, high RTP games. hough there’s room for improvement in payout processing times and flexibility in banking options, Shazam Casino has made a strong start.
Shazam Casino Top 3 Alternatives
VegasPlus Casino
Pros
- Minimum deposit of €10
- Fast withdrawals within 24 hours
- Wide range of payment methods
- User-friendly mobile compatibility
- Seven-tier VIP program
- Multilingual and multi-currency support
Cons
- Withdrawal limit of €6,000/Month
- Impractical platform
Verdict
Win Vegas Plus Casino has a great library of 4,000+ slots, accessible with a minimum deposit of €10. They provide various payment options, including credit/debit cards, wire transfers, e-wallets, fintech services, and cryptocurrencies. Withdrawals are processed within 24 hours, and the tiered VIP system offers higher withdrawal limits as you advance.
Royal Reels Casino
Pros
- Cashout limit is very high
- Low minimum deposit
- VIP program available
Cons
- Very few payment options
- Limited currencies
Verdict
Royal Reels Casino holds a Curacao license, which provides a minimal level of regulatory monitoring and legitimacy. Slot machines, table games, video poker, jackpots, keno, blackjack, craps, sic bo, and scratchcards are just a few of the many game varieties that the casino offers. In addition to casino games, Royal Reels also offers poker and bingo, making it a feature-rich platform that appeals to a wider range of gamblers.
Read ReviewCasino-X
Pros
- Over 7000 games
- 15 payment methods
- VIP bonuses
Cons
- Not mobile-optimized
- No scratch card games
Verdict
Casino-X ranks high on our list of slot sites, offering an impressive selection of 6300 slots to choose from. With slots available in demo versions, players can explore and familiarize themselves with various titles before committing to real funds. Moreover, the inclusion of low betting limits ensures accessibility for players of all budgets, making it an inviting platform for both casual players and high rollers alike. Something to keep in mind, though, is the absence of slots from Microgaming.
Read ReviewShazam Casino Verdict - Pros, Cons, and What It Offers
- Pros: The website itself is pretty easy to use and well-structured; it will take no great effort even for really new players, while professionals will love cryptocurrency payment options allowing for quick and effective deals. And of course, 24/7 customer support is always appreciated, especially the live chat function
- Cons: The minimum withdrawal threshold of $100 may be a big drawback, given that casual players would want to cash out a small amount. Also, the payout time via traditional banking methods can be very slow and the selection of games is definitely limited, with only a little over 1000 titles.
Shazam Casino vs Competitors: How It Compares to Other Top Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
940 | 72 | 2021 | $/€10 | $/€8000 | 2 days | 24/7 | |
2215 | 146 | 2017 | $/€10 | $/€7000 | 2 days | 24/7 | |
1688 | 84 | 2019 | $/€10 | $/€100000 | 3 days | 24/7 | |
823 | 70 | 2017 | $/€25 | $/€8000 | +3 days | 24/7 | |
8712 | 220 | 2019 | $/€10 | $/€10000 | 1-2 days | 24/7 | |
1729 | 400 | 2021 | $/€20 | $/€15000 | 3 days | 24/7 |
How We Review Shazam Casino - Our Methodology Explained
At CasinoAlpha, our evaluation process for Shazam Casino is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. Through an exhaustive testing and review phase led by our seasoned expert – Shazam Casino is awarded a CasinoAlpha Rating of 6.4 out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Shazam Casino. Through this Shazam Casino review we demonstrate our commitment to delivering timely and accurate information.
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha Rating | |
Test Duration | 5 Hours |
Review Duration | 12 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Jul 2024 |
Updated Date | Jan 2025 |
Shazam Casino Rankings Across Our Categories
Category | Trending |
---|---|
€5 No Deposit | Top 10 |
30 Free Spins | Top 10 |