Updated Flume Casino Review for 2023

Registration process

Joining the site is a straightforward process. It takes no more than two minutes to complete the registration form. But before that, you must meet these conditions:

• Be over 18 years old;
• Be a UK resident;
• Own a payment method registered in your name.

If all of the above are fulfilled, you can proceed to the actual registration. Here’s how to do it:

1. Press the button on our page;
2. Click ‘Register’;
3. Enter your email address and choose a suitable password;
4. Complete the required information (name, date of birth, address, mobile number);
5. Hit ‘Play Now’.

Upon registration, you’ll also have to choose your preferred communication means (email, phone, SMS, post). You have the option of choosing none of them. However, we recommend not doing so, as you’ll no longer receive updates about the latest Flume Casino bonus codes.

KYC verifications

The KYC is a process that aims to verify your identity. In this way, illegal activities like underage gambling, identity theft or money laundering are being prevented. Thus, you must provide these types of documents:

• Proof of ID: passport, driving licence, national ID card;
• Proof of address: utility bill, bank statement;
• Proof of income: the front and back copy of a debit card, photo of an e-wallet account.

To send the documents, follow these instructions:

1. Log in and click on your username;
2. Select ‘Upload Documents’;
3. Click ‘Choose Files’ or drop them into the white box;
4. Hit ‘Upload All’.

Once the files have been uploaded, they should be verified in up to 72 hours. If the casino won’t be able to verify your identity, the account will be suspended until further notice.

Inactivity and account closure

Should you not access your account for more than 12 consecutive months, it will be deemed inactive. In this case, the following will take place:

• Two weeks before the start of the inactivity period: you will receive an email notification announcing you that the account will become inactive;
• One week prior to the inactivity period: a reminder email will be sent;
• On the day of inactivation: the account balance shall be set to zero (you can request a withdrawal at any time by contacting support).

In case you want to close your account, we suggest getting in touch with a support team member. The agent will walk you through the entire process. After that, you should receive a confirmation email.

Should you change your mind, the account can be reopened by contacting support. Yet, the request will be processed in up to 72 hours.

User experience

As we want to provide a reliable Flume Casino review, we decided to test the platform on multiple devices. Thus, we compared its design, performance, graphics, loading speed, and overall appearance to determine which interface works better.

Desktop

While navigating the site from a desktop device, we noticed a simple and user-friendly interface. The graphics and web design are not very performant, but the overall aspect is pleasant.

The casino uses blue and purple as its main colours, along with some yellow accents. However, the tones are pretty bright, so you might have to put your screen luminosity on a lower setting. Other than that, the layout is practical, and the account features are easy to find.

The pages load quickly, and there are no major lags or glitches. Yet, we couldn’t test the games’ loading speed, as they cannot be accessed before completing the KYC procedure.

Mobile

When it comes to the mobile interface, it isn’t much different from the desktop one. The design looks the same, but the side spaces are no longer there. Everything fits the screen seamlessly.

As for the layout, there are a few noticeable differences. For example, the game categories are organised vertically on the page. So, you would have to scroll down to see all of them. To view the entire product selection in a category, click the ‘See All’ button. This will display the available games in two columns. All other features, such as the deposit button and account settings, are located near the casino’s logo at the top of the screen.

Responsible gambling

We recommend playing responsibly and making use of the available prevention tools. For example, before claiming any Flume Casino bonus codes, you can take a self-assessment test to see whether or not you are at risk of developing a gambling addiction.

These are the other tools uncovered by our Flume Casino review:

• Deposit limits
• Reality check
• Time-outs
• Self-exclusion
• Account closure
• Minor-restrictive tools
• Access to transactional and gaming history

To activate them, go to the ‘Play Responsibly’ page or get in touch with a support agent. Other useful links and additional information about the responsible tools can be found on the same page.