Latest New Online Slots Casino Review for 2024

Registration process

UK players must first create an account and then pass the know your customer verification procedure.

The required details for creating an account are as follows:

• Full name
• Date of birth
• Street address
• Email address
• Phone number

Know your customer procedure

UK players can do this by going into the My Account section and clicking on upload documents to complete this verification.

To upload proof of ID, after pressing on provide, punters will be redirected to a QR code that has to be scanned by a mobile phone through an app dedicated to this.

Gamblers will then be redirected to a Jumpman Gaming Ltd. page with their system to register an ID photo. Players must upload it in PNG, JPEG or PDF format only.

Over and above that, the main documents that the website will request:

• Proof of ID – passport, driver’s license
• Proof of address – utility bill, bank statement

In addition, customers of this gambling website can send the ensuing documents as well:

• Proof of card payment – Photo of payment cards with middle eight digits covered
• Validation of mobile payment – mobile statement
• PayPal personal information – screenshot of PayPal personal information page
• Apple Pay billing address – apple pay billing address screenshot
• PayPal – screenshot of bank accounts, photo of cards
• Apple Pay – photo of cards, a screenshot of Apple Pay linked cards

Dormant policy

Some online gambling platforms include a dormant account policy.

A dormant account, or sometimes referred to as inactive account, is activated when a player has not logged in, or has not done any other action on the casino for a certain amount of time. Such actions are wagering, betting, deposits, and withdrawals.

For this gambling platform, the amount of time before an account goes dormant is set at a consecutive period of 12 months since last logging in.

Before this policy sets in, the casino’s customer support team will make an effort to contact any players that are in such a situation. This is mostly done to announce the player to check if they have any leftover real funds in their balance.

Following the activation of the dormant status, for security reasons, the casino will suspend any funds found within the real balance, to assure their safety. This does not mean that they are removed entirely.

It mostly means that logging-into a dormant account will not permit to access the real balance. To do so, the email customer support team must be contacted with a request to see the balance.

Following up on this, for security reasons as well, the player will be once again asked to redo the know your customer procedure and to send documents once again.

Casino accountability

When making an account on this betting platform, agreeing with the terms and conditions means that the casino does not take accountability about certain actions.

First of all, the website shall not be held responsible for the following:

• Loss of income or revenue
• Loss of business
• Loss of contract
• Loss of anticipated savings
• Loss of data
• Waste of management or office time which is a result of game time
• Loss of profit, whether direct or indirect

Being an online casino, certain issues may arise due to the natural instability that browsers usually have or any other technical problems that appear when browsing. Also, the casino is allowed to suspend activity without notice.

More situations

• In case computers are subjected to a fault or if, for some reason, transmission of data is slowed down due to the internet provider, then any losses due to bets not being registered will not fall upon a casino
• Should players engage in methods of play or unusual ways of betting that were not intended to be played with by the gambling website
• The platform will not be responsible for any losses that come with negligence form the player’s actions
• Any losses caused by viruses or other malicious software that were taken from direct contact with the casino, either from email or downloadable content from the site
• If anything happens when using third parties’ content, but that was linked by the website
• Any failure to uphold certain obligations under the gaming contract, but only when such failures are cause by events cause outside of reasonable control

Account suspension

The main reason that an account is suspended is when the betting site has reason to believe that the player has been indulging in suspicious activities, such as cheating or unlawful actions.

In this case, the website has all rights to suspend any activity on the platform, but to also put on hold any funds, making them impossible to withdraw.

The following circumstances can be considered by the casino good grounds to put a suspension on any account:

• If any chargebacks are suffered – which means that if you cancel a deposit, the casino still records it as being made, and behaves as if the transaction is complete, but in reality, it did not happen
• If terms and conditions have been violated by playing games using a third-party app or software, especially when any earnings have been made using the third-party source
• When the casino has reasonable motives to believe that the player’s account has been breached and is used unwillingly without the consent of the original owner
• If and when the casino is, in some way, manipulated by any player’s account and its systems are being abused, exploited, or if the player in general plays in a way that is considered unfair
• If activities such as money laundering have been detected to have taken place when an account has been used

Account information inconsistencies

• When either the casino or any other third-party payment provider has detected fraudulent actions which are not necessarily limited to gambling transactions, but also actions outside of the casino itself
• If the player provides incorrect registration information
• If, during the know your customer procedure, players have sent documents which are falsified or forged in any way
• When more than one accounts are suspected to belong to the same player
• The name on the account does not match the name associated with the payment method that has been used primarily on this gambling platform
• If gamblers reside out of the area of jurisdiction
• If the online betting platform catches on any reason to believe that any of the above have been done already by any punter
• If other persons are allowed to play on one account other than the original owner

User experience

We think it’s essential that any casino provides a good experience to its players. Our review included our take on the website’s design and performance.

Before we move forward, our experts tested the platform on the next devices:

Desktop

The first thing to notice is the website design, and it is not necessarily a beauty. Its brown theme can be overwhelming to the eyes and can become frustrating. Furthermore, it seems unpolished and old.

When first entering the site, UK players will be greeted by the welcoming offer and a slide with the biggest earners on jackpots.

Yet, performance-wise, the website is fast and quickly transitions from one game section to another when browsing through the game’s wheel.

At the top, account-related portals are present. The footer is packed with the necessary info that UK players need should they be in a pinch with bonus policies.

Talking about policy, reading through the terms and conditions, while hard to follow because of the unpleasant font, is forthright. One exception to transparency is the one mentioned above about wagering priority.

Mobile

While there are no available apps to be downloaded, UK players can still use the website version while on the go.

Considering this, it’s safe to say that the change from desktop to mobile is well handled, with great optimisation and overall, a slightly better performance.

Loyalty

This casino also has a loyalty system with a progression bar that follows.

By simply playing and completing achievements, players will unlock trophies that, in turn, fill one bar before levelling up. For example, UK players will have to progress through four bars out of five to reach the second level.

The first one is given just for registering, for opting into all promotions.

Some of the achievements, indeed novel, are:

• One gained just by playing on the mobile
• Play Aloha! slot at the same time as someone else
• Play on your birthday
• Play on Wednesday
• Play on Valentine’s Day

Extra spins and level ups

Every level up will grant players an extra spin that bettors can play on Mega Reel, and with higher levels, more spins are awarded. As such, the levels and the spins increase are:

• Levels 1-5: players can win more than 5 extra spins
• Levels 6-10: more than 10 extra spins can be claimed
• Levels 11-15: within these levels, the site can grant more than 15 spins
• Levels 16 upwards: players stand to gain more than 20 extra spins

More on the extra spins

To level up, UK players have to earn five trophies, and each set of that many trophies will grant a new level. While it may be easy at first, trophies get more difficult to collect, having greater variations.

Also, all extra spins are subject to the 65-wagering requirement. The bonus conversion works the same, with a maximum of £250 in lifetime deposits.

Players who opted out of promotions can still unlock trophies and level up without any granting of extra spins.

One last thing to mention, all Mega Reels spins are available to players that deposit every two days.

Responsible gambling

The last part of our review is concerned with how this website treats its responsible gaming features and if it creates a safe platform to bet on at the end of the day.

The internal tools that UK players can resort to are:

1. Deposit limits – to regulate funding for gambling, players can set a limit on a daily, weekly or monthly basis
2. Take a break and self-exclusion – measures that essentially block access to the platform, including playing bonuses, with take a break being more lenient with 24 hours to six weeks, and the exclusion six months to five years
3. Account closure – punters can also choose to indefinitely by emailing the customer support team, and betters can reopen it the same way. The closure will take place after 72 hours of the request
4. Reality check – this is a pop-up on the screen that appears to show how much time has been spent playing
5. Transaction history – UK players can also find a history of their deposits and withdrawals to self-assess their spending

Use the useful links

Besides these tools, there are links for gambling organisations on the responsible gaming page, such as Gamcare, Gamblers Anonymous and Gambling Therapy. Besides those, another link to Gamstop is listed to block access to all UKGC licensed casinos.

Not only that, but websites are also referred to that have parental control software by Net Nanny and CYBERsitter—these block all adult websites on the internet.