32Red Review & Promotions List

Registration process

Once you reach the platform via browser or 32Red app, notice the right top button for creating an account. Click it and go through the following steps:

1. Write down your full name, email address and phone number.
2. Select the country and type the postal code, and the site will search for your address.
3. Choose a username, password, currency, and gender.

After 12 consecutive months of inactivity, the casino will try to reach you. If the account remains inactive for another 30 days prior to casino’s notification, your balance will be charged with a fee.

An Inactive Account fee will be applied each month to your account. The fee values 5% of your balance or £5, whichever is higher.

After you have created your account, notice the pop-up requesting you to verify the profile. This will be necessary for when you would want to receive any 32Red bonus codes or access the titles.

Verification checks

If you intend to start playing, you need to have a fully verified account. This requires a verification process for which you will have to upload documents copies as follows:

• Official ID;
• Passport;
• Driving license;
• Bank statement;
• Utility Bill;
• Official letter.

The proof of address must be issued in the last three months. To upload documents, head over to My Account and press on Verification Status.

32Red User Experience

We aim to bring you a comprehensive casino perspective. Therefore, regarding our 32Red casino review, we have navigated the platform using various devices, internet connections and browsers.

Desktop

The platform shows multiple elements from the main page, an aspect that can make the pages indistinct.

Find the game categories inside the black upper banner, while sections such as 32Red promotions or Responsible Gaming are displayed by the red banner.

If you intend to find information about your data, how to reach customer support or what the general terms are, scroll down until you reach the website’s bottom part.

By the green coloured deposit button, click on the arrow to see the current balance on your account. From there, you can also launch the banking section to make transactions.

Mobile

When it comes to the mobile version, the platform is not well adapted to your device as some buttons are overlapped.

The upside is that the same buttons are inside the designated banner at the bottom side. However, by clicking the notification centre icon, sometimes it will redirect you straight to 32Red bonus page, which can be a downside.

iOS

32Red app, designated for iOS comes chargeless and developed by 32Red for both iPad and iPhone.

Gathered from 340+ users reviews, 32Red app has 1.8 out of 5 stars and the most recent update was made on the 25^th of May 2018.

Android

The 32Red app is designed for an Android version of 4.1 or up, requiring 3.2M storage size. Having over 100000 downloads, it received a total of 514 reviews and a rating of 2.4 out of 5 stars.

Additionally, you can receive the same 32Red promotions as you would for the other devices and platforms.

VIP

if you become a Club Rouge member, the casino offers journeys to different locations, or presents received every month.

This membership is available to players that are in the Platinum Loyalty tier. With this membership active, you might receive specific 32Red promotions and a personal support service available 24/7 for you.

As a Club Rouge member, you may earn more Red Rubies than standard players. Additionally, the game contributions are set higher.

Club Rouge members can exchange gems for cash with no wagering requirements.

Loyalty

The loyalty 32Red promotions that the casino is offering is through Red Ruby points. These are also valid through the 32Red app.

Red Rubies are points offered to a player every time a bet is placed using real funds. Once you have accumulated 1000 Rubies, you will receive 10 casino chips to use in-game.

Red Ruby points can expire in 90 days if you do not play any casino game in this period.

To redeem Rubies, press the diamond-shaped button next to the My Account section. Next to profile section, you will see a button with a diamond that should stand for a VIP programme.

Responsible gambling

For maintaining a safe gaming environment and prevent impulsive gambling behaviour, we bring in our 32Red casino review the tools available on the platform.

These tools will also prevent emails or messages about any 32Red bonus from being sent to your electronic means.

The section can be accessed from the top red banner or from the platform’s bottom side. The Responsible gambling tools are as follow:

• Self-exclusion – Exclude yourself for 24 hours up to 6 weeks;
• Self-assessment – A test that will bring behaviour awareness;
• Useful links – Links to specialised organisations that can provide help such as GamCare – that is also offering a gambling block on debit cards, organisations that offer guidance on dealing with debts as Citizens Advice and learn how to limit your exposure to gambling adds on social media from Be Gamble Aware;
• Financial activity monitor – View your transactions in the last 30 days;
• Deposit limits – Set daily, weekly or monthly deposit limits;
• Reality check – Receive a pop up after 1 hour up to 3 hours of gameplay;
• Advice regarding this problem – Guidance towards support;
• Minor-restrictive tools – Prevent underage gambling with special software such as NetNanny;
• Game history – View the games you accessed in the last 30 days;
• Take a break – Block your account for 24 hours up to 6 weeks.

To extend the self-exclusion period or permanently close your account, you need to contact the customer support team.

To Take a break, call the casino on 0800 018 3904 or send an email to responsiblegaming@32red.com with the period of time for a break and your username.

To view your transactions or game history from the last month, go to My Account, press on Account Details and choose from the two options.