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Top CategoriesImportant terms about this bonus
- Use the bonus code UNIVERSE when making your deposit.
- Free spins are available for the slot Starburst.
125% UP TO €250 + 50 FREE SPINS
Code:UNIVERSECopied !1st deposit125% Up To €250Deposit spins50 Spins on DepositBonus Verdict
This Casino Universe bonus, aimed at slot players, includes an immediate bonus plus 50 extra spins on Starburst. Claim it with your first deposit. Be aware it requires 45x wagering within 48 hours, a tight deadline, but any money you win from the spins doesn’t need to be wagered again. This bonus is best for slot enthusiasts who can quickly meet the wagering requirements, therefore we recommend it only to these kind of players.
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Casino Universe User Reviews and Ratings
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Casino Universe Review
In our detailed analysis Casino Universe showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, yet the overall execution and innovation might benefit from further development. While the casino maintains a standard level of security features, the investigation brought to light several sectors needing improvements for ensuring top-tier player security. The customer support available through live chat offers satisfactory assistance but the responsiveness could be more consistent. Overall, Casino Universe, owned by N1 Interactive Ltd, provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 8.0/10 |
 Payment Methods 8.0/10 |
 Customer Support5.0/10 |
 Product Rating 8.8/10 |
 Reputation 8.0/10 |
Casino Universe Overview
| Min deposit | $/€10 |
| Max cashout | $/€10000 |
| Payout time | 24H |
| Game types | Roulette, Baccarat + 13 more |
| Slot games | 5000 |
| Live games | 371 |
| Vip program | Free spins, Cashback + 6 more |
| Website Language | English |
| Customer Support Language | English , German + 1 more |
Casino Universe User Experience Snapshots
Our Expert's Opinion: Is Casino Universe the Right Choice for You?
Adela's Verdict
Is Casino Universe Safe? Analysing Fairness and Security
Casino T&C Reasonable Terms |
Bonuses T&C Limited Game Eligibility |
Responsible Gaming 10 Options |
When it comes to the legitimacy of an online casino, we leave no stone unturned while conducting our checks. We thoroughly analysed every bit of the terms and conditions that were there on the casino website and were left with the impression that the terms were not as clearly defined as they should be. They were presented in a complicated tone of voice, and we could not find important information such as the wagering limits, bonus contributions and expiry dates on there.
Casino Universe is licensed by MGA, with license number MGA/B2C/394/2017. MGA is considered among the most reputable authorities in the online gambling sphere, and therefore, we can confirm that this is a completely legitimate online casino. The casino is completely secure, with over 10 responsible gambling options available.
Your Guide to Casino Universe Payments - Deposits & Withdrawals
| Min deposit | $/€10 |
| Min. Withdrawal | $/€20 |
| Max cashout | $/€10000 |
| Payout time | 24H |
| Currencies | EUR, USD + 4 more |
As part of our Casino Universe review, we checked all the payment methods it offers and were slightly disappointed. The casino does not offer many payment methods that are prevalent in the online casino world, like Trustly, even though it has a good number of methods available for deposits and withdrawals.
The payment methods available are:
- Visa Card
- MasterCard
- PayPal
- Neteller
- Neosurf
- Paysafe Card
- ecoPayz
- Bank Transfer
- Flexepin
- Skrill
As for the minimum deposit and withdrawal amounts, these are $/€10 and $/€20, respectively, which is the standard amount for every online casino payment method. The max cashout for all these payment methods is $/€100000, and the payout takes up to 3 days.
Customer Support at Casino Universe - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 No |
Response Time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Acceptable |
Email support-en@casinouniverse.com |
Every online casino should have a customer support base that caters to all the players’ needs and solves every issue they come across during their experience with the casino. Casino Universe certainly has put a lot of effort into this department, and users have reported positive things about the functionality and accessibility of its customer support options. There is an active live chat option, but it is not available 24/7. The live chat has good customer support agents who are very accessible and helpful with every query. The response time for this live chat is typically 6-10 minutes.
As an alternative, Casino Universe customer support also has an FAQ page which has answers to the most common problems users face in their experience. You can definitely find solutions related to your payout-related problems, for example, on the FAQ page. For less urgent queries, you can also use their email service, which also has a good response time. The support email for Casino Universe is support-en@casinouniverse.com.
Overall, our experience with customer support at Casino Universe was largely positive. We were impressed with the efficiency and speed of response from their customer support agents, and the FAQ satisfied most of our needs as well. It is positive that the bookmaker also offers an email service, but the presence of a phone service would have been a cherry on top. Our only qualm with the bookmaker is the lack of a 24/7 live chat, but it makes up for it with the highly impressive FAQ section, live chat and email.
Casino Universe Products: Slots, Table Games, and Live Casino
Game Providers 43 |
Slot games 5000 |
Live games 371 |
Usability Responsive |
Apps No Apps |
Game types
Game providers
After completing our extensive Casino Universe review, we concluded that the bookmaker stands out in terms of its features. Casino Universe offers a wide range of games, including over 2000 slots and 371 live casino games, all from reputed game providers.
The casino website is well-made, very responsive, and does not have too many bugs or crashes. One thing that we would have liked the casino to have is a mobile app, which will be a welcome addition in the future.
Slot Games
Casino Universe has an excellent, diverse collection of slot games with over 2000 titles under its belt. This selection of games includes a lot of popular names like Slot Machine and Book of Inferno. These titles come from the most reputed providers in the industry, like NetEnt, Play’N Go and Pragmatic Play. When you consider these things, it can be easily concluded that Casino Universe is a very good casino when it comes to winning online slots.
Live Games
Casino Universe does not cut any corners, even when it comes to live games. In the live casino section, this casino also provides a huge selection of 371 live casino games, including tabletop games like roulette, baccarat, live poker, game shows, and blackjack. The excellent ensemble of providers, like Evolution Gaming and Playtech, gives these online casino games much-needed variation and makes up for a big library. These games can be enjoyed by everyone; it doesn’t matter whether you are a rookie or a high roller, as the first deposit is not high to play these games, and even the wagering requirement is decent. Overall, we were impressed with the live casino games on Casino Universe.
Usability
Our team registered a new account on Casino Universe and tested the website’s usability following our rigorous and detailed protocols, which we use for all our online casino testing. While registering the account, we found the entire signup and KYC verification process very straightforward, and could register an account without any hassle. The website has a futuristic design and stands true to its theme of space and universe. Despite the lack of mobile apps, we were still able to access the casino using Opera and Google Chrome on our phones, and we were pleased to see that the features remained the same and the design was still contemporary.
How Casino Universe’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses MGA |
Online since 2020 |
Third Party Reviews Fair |
Gambling Products 4 |
Licenses
 | MGA - MGA/B2C/394/2017 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Active since 2020, Casino Universe holds a valid MGA gambling license, which allows the bookmaker to run its operations in multiple countries all across the globe, so you do not have to worry whether this casino is licensed or not. This license verifies the casino’s integrity and allows players to play with real money on the site. The casino is also verified by third-party reviews and has multiple casino products in its inventory.
Casino Universe Verdict - Pros, Cons, and What It Offers
We at CasinoAlpha had mixed feelings following our review of Casino Universe. Firstly, the bookmaker does not have the best payment options and does not offer an attractive payout time. The number of payment methods available is also not very high, meaning it takes away a lot from your convenience and flexibility.
Moreover, the customer support system, although very responsive, sometimes leaves a lot to be desired. The lack of a 24/7 live chat or phone call service is evident and there are no signs of that being resolved in the future. The casino lacks some basic responsible gambling tools, which makes us question the safety protocols they follow over at Casino Universe.
On the whole, despite having an excellent, varied selection of slots, Casino Universe leaves a lot to be desired, both from functionality and practicality perspectives. Also, countries outside of Europe are restricted countries for this casino. We would not recommend this casino to any real players; newcomers and even high rollers should be careful while engaging with Casino Universe.
Why we picked Casino Universe?
Our team picked this casino as it is hard to overlook the vast variety of games that it offers and even some of the unique providers they have for these games. Even with the lack of live dealer games, we really enjoyed testing and reviewing the Casino Universe game library.
What sets Casino Universe apart from its competitors?
Things that set Casino Universe apart from other casino sites are:
- Unique slots providers.
- Very stylish, sci-fi-inspired website design.
Casino Universe vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 5000 | 371 | 2020 | $/€10 | $/€10000 | 24H | Not 24/7 |
 | 8210 | 610 | 2022 | $/€10 | $/€7000 | 2-3 days | Not 24/7 |
 | 3408 | 506 | 2021 | $/€10 | $/€20000 | 3 days | 24/7 |
 | 20000 | 850 | 2019 | $/€10 | $/€100000 | 2-3 days | 24/7 |
 | 4000 | 320 | 2022 | $/€25 | $/€10000 | 1-2 days | 24/7 |
 | 1800 | 80 | 2023 | $/€10 | $/€6000 | 3 days | 24/7 |
Explore Casino Universe’s Sister Sites - Find Casinos With Similar Experience
Casino Universe Top 3 Alternatives
Zinkra Casino
Pros
- Crypto payments such as Bitcoin and Ethereum
- Unique game providers
- Great slot variety
Cons
- Low monthly withdrawal limit
- Lacks responsible gaming tools
Verdict
Zinkra Casino has a high game diversity with titles from renowned providers like NetEnt and Play'n Go, adding up to a collection of over 1200 slots and 105 live dealer games. The casino stands out for its fast payout time of just 1 day and supports versatile payment methods, including Skrill and Neteller, catering to both traditional and crypto users. Although it lacks a VIP program, its modern web design and user-friendly interface on both desktop and mobile devices make it a compelling choice for gamers seeking quality entertainment and efficient service.
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SpaceWin Casino
Pros
- No limit maximum cashout
- Fast within a day payout time
- More than 10 payment methods
Cons
- €20 minimum deposit is higher than average
- Not all game types available
Verdict
SpaceWin Casino features an impressive collection of over 4000 slots and over 100 live dealer games. Licensed by Curacao, it provides a secure and fair gaming environment for its users. While the platform is easily accessible on both desktop and mobile devices, the lack of a dedicated app is noted. CasinoAlpha's testing team noticed the fast payout time of just 1 day, an advantage for all players, as well as their quick registration process that allows access to the games right away.
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Slots Capital Casino
Pros
- Low €10 minimum deposit
- 14 different payment options
- Cryptocurrencies available
Cons
- 3 days cashout is slow
- Only €2500 weekly can be withdrawn
Verdict
Slots Capital Casino is an interesting destination for slots only. It impresses with its swift payout time of 2 days with most methods, catering to players who value quick access to their winnings. With a minimum deposit of just $10, it's accessible to gamers of all budgets, while the $2500 weekly cashout limit accommodates both casual and serious players. The casino's extensive slot collection, powered by top providers like Rival and Betsoft, ensures a rich and diverse gaming experience. However, the absence of live dealer games might be a drawback for those seeking the thrill of real-time casino action.
Read ReviewCasino Universe Rankings Across Our Categories
| Category | Trending |
|---|---|
| N1 Interactive LTD Casinos | Top 5 |
How We Review Casino Universe - Our Methodology Explained
At CasinoAlpha, ensuring a trusted and comprehensive analysis. Casino Universe undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 7.6 out of 10 . Our process includes a meticulous examination of banking methods for both deposits and withdrawals to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Casino Universe. The extensive review of Casino Universe underscores our commitment to delivering timely and precise information.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 6 Hours |
| Review Duration | 29 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Mar 2024 |
| Updated Date | Sep 2024 |
F.A.Q.
How do I register for an account at Casino Universe?
You can register here to create an account. All you have to do is fill out the signup form with your current password and email address. You can begin playing without needing to confirm your email.
What currencies are eligible at Casino Universe?
You can withdraw money in euros, add more funds to your casino account, and even claim a deposit bonus. Depending on where you are, you might be able to access other currencies. Make sure that every transaction you do will be simple, safe, and quick.
Does Casino Universe safely store all your information?
To guarantee safe and secure data transfer, Casino Universe makes use of the strongest and most cutting-edge technology, including 128-bit Secure Socket Layer encryption and PGP protocol.
Is there a VIP program at Casino Universe?
No, there are no active VIP programs at Casino Universe.
What loyalty programs or VIP tiers does Casino Universe offer?
While Casino Universe does not offer a VIP program, a loyalty scheme does exist. Casino Universe offers a 12-tier loyalty scheme where players earn level-up bonuses and casino spins as they progress. Each bonus has a 3x playthrough requirement, with the top Champion tier offering the most exclusive rewards. However, the site currently lacks a dedicated page detailing the benefits and criteria for each level. As a result, players may find it challenging to understand all the specifics of the loyalty program.
What's the typical processing time for withdrawals at Casino Universe?
The typical processing time for withdrawals at Casino Universe varies depending on the payment method used. While withdrawals are processed as quickly as possible, some web wallets may take up to three days to complete the transaction.
Can I access and enjoy Casino Universe games on a tablet?
Yes, you can access and enjoy Casino Universe games on a tablet. While there are no dedicated apps, you can use your tablet’s browser to play.
What are the withdrawal limits and restrictions at Casino Universe?
Casino Universe provides flexible withdrawal limits to accommodate different player needs. The exact limits and restrictions depend on your selected payment method and account status. For detailed information, please review their terms and conditions or reach out to customer support.
What is the process for withdrawing my winnings from Casino Universe?
Cashing out your winnings at Casino Universe is easy. Navigate to the cashier section, click on ‘Withdraw,’ select your payment method, input the desired amount, and confirm the transaction. Processing times will depend on the chosen payment method.
