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- Free spins are credited on Big Bass Bonanza.
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ICE Casino User Reviews and Ratings
7 Reviews
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G
Grzegorz
Reviewed on Nov 09, 2024Ok
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S
sam1978
Reviewed on Sep 06, 2024not bad, but not great either, games are fun but the site is slow sometimes.
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S
sarah
Reviewed on Aug 31, 2024been playing here for a few months now. really like the games and the payout rate is good. only wish the site was a bit faster sometimes
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Paulina
Reviewed on Aug 08, 2024Super
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Jaroslav
Reviewed on Jul 29, 2024Jste supr
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ICE Casino Review
ICE Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, though there's room for improvement in quality and innovation. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, ICE Casino, owned by Brivio Limited, provides a middling experience, suitable for all types players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 9.0/10 |
 User Reviews8.6/10 |
 Payment Methods 9.0/10 |
 Customer Support8.0/10 |
 Product Rating 9.4/10 |
 Reputation 8.6/10 |
ICE Casino Overview
| Min deposit | $/€10 |
| Max cashout | $/€5000 |
| Payout time | +3 days |
| Game types | Video Poker, Table games + 15 more |
| Slot games | 7000 |
| Live games | 308 |
| Vip program | No Vip |
| Website Language | English , German + 9 more |
| Customer Support Language | English , German + 12 more |
Payment methods
ICE Casino User Experience Snapshots
Our Expert's Opinion: Is ICE Casino the Right Choice for You?
Adela's Verdict
Is ICE Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 8 Options |
From our analysis of the Ice Casino T&Cs, the platform has relatively restrictive terms regarding promotions. Bonus es come with average wagering requirements. But the drawback is that players only have five days to complete the wager—which is significantly short.
Ice Casino operates with a license from the Government of Curacao via Invicta Networks N.V. Per our experience, the Curacao license is less reputable than the MGA or UKGC, so it gets a low rating from our experts. Nevertheless, having a valid license speaks well of Ice Casino, which means the platform abides by online gaming laws that guarantee player protection and fair outcomes.
Furthermore, Ice Casino performs satisfactorily in terms of responsible gambling. The website features personal limits, allowing players to restrict their deposits, wagers, sessions, and others. Self-exclusion is an option, too, and Ice Casino works with notable organizations like GamCare, GamblersAnonymous, and GambleAware.
Your Guide to ICE Casino Payments - Deposits & Withdrawals
| Min deposit | $/€10 |
| Min. Withdrawal | $/€10 |
| Max cashout | $/€5000 |
| Payout time | +3 days |
| Currencies | EUR, USD + 23 more |
When we reviewed the deposit and withdrawal options at Ice Casino, the platform recorded an impressive high rating. First, the operator offers 35+ payment methods for players in different countries, with support for Euro, Pounds, US dollars, and 20+ other currencies. Additionally, the minimum for deposits and withdrawals is only $10. Meanwhile, the maximum withdrawal limit is $5,000 per transaction. Based on our findings, transactions when you deposit money are generally instant. We funded our Ice Casino account using Visa and Apple Pay, and the money showed up seconds after the payment was successful.
While deposits are quick, withdrawals take up to 1 to 3 days. To verify first-hand, we placed two test withdrawals via Skrill and Neteller. For both, we received credit after about two days. Further findings confirmed that withdrawals may take up to 5 days if above $500. While the platform could improve its payment processing timeframe, it’s commendable that there are zero fees for payouts. Players will only pay a 20% charge if they deposit and don’t wager before submitting a withdrawal request on the casino website.
Customer Support at ICE Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Slow (11-30 min) |
Helpful Chat Helpful |
FAQ Acceptable |
Email support@icecasino.com |
Our position is that a quality online casino site must provide prompt and professional support for players. So, during our Ice Casino review in April 2024, we evaluated the customer service options. The first was the live chat, which is available 24/7. We got responses between 5 to 10 minutes on average, and it’s a plus point that there was no bot to discuss with initially. However, we noted that the agents sometimes delay replying after joining the chat and may not be helpful in overly technical requests.
Away from live chat, Ice Casino offers an email (support@icecasino.com). Our test confirms that email replies take between 15 to 30 minutes on average, and that’s more or less common in the online casino space. Subsequently, we found that the customer support at Ice Casino doesn’t offer a phone number, but there’s an acceptable FAQ to locate quick answers and guides. You’ll find the FAQ when you initially launch the online chat before messaging an agent.
To summarize, our Ice Casino rating for customer support service is high. The fact that the casino offers live chat and email means players get two reliable channels for communication. Live chat is dependable if you want real-time quick responses, but if your issue is notably technical, we advise sending a detailed email. For day-to-day queries, we believe the FAQ section provides sufficient answers to guide players. We did rely on the FAQ for a few clarifications during our Ice Casino review.
ICE Casino Products: Slots, Table Games, and Live Casino
Game Providers 104 |
Slot games 7000 |
Live games 308 |
Usability Slow Performance |
Apps Android, iOS |
Game types
Game providers
Ice Casino is home to some of the best casino games from expert providers in the industry. From slots to table games and live dealer options, the website has it all. Hence, it’s no surprise we assign a high score after analyzing the operator’s products. You can find out more specific info on our findings in the subsequent sections:
Slot Games
We were particularly impressed by the slot collection at Ice Casino, with 7,000 games. But it’s not all quantity. The casino also boasts quality, featuring titles from 100+ providers. These include popular industry names like Pragmatic Play, NetEnt, Play’n GO, Playtech, No Limit City, and Hacksaw Gaming. Based on first-hand tests, the slot games at Ice Casino all feature demo mode, and players can access them even without creating an account. Some popular titles we recognized on the website include Gates of Olympus, Hell Hot 100, Book of Demi Gods II, and Starburst.
Live Games
Switching to the live dealer lobby, we found that Ice Casino meets high standards with 290+ games, enough to rival even land-based casino houses. There were 10 providers in this category, with the likes of Evolution Gaming, Absolute Live Gaming, Playtech, and Swintt at the forefront. From these developers, players can expect diverse variants of blackjack, roulette, and baccarat live casino games. Live shows and dice games are also present. Considering the betting limits, Ice Casino’s options will serve any gambler. There are live table games with high limits for high rollers and titles that suit players on a low budget.
Usability
Our Ice Casino review pinpoints the absence of an app as one of the platform’s downsides. That said, the desktop and mobile casino website still performs reasonably regarding usability. The overall interface is intuitive, and we believe players will find the blue-and-white blend minimalistic. Additionally, all Ice Casino games are arranged in several categories for easy sorting. And there’s a top tap with options to filter titles based on themes and providers. While testing the platform’s usability, it only took a minute to register an account via Google. It’s impressive that players can also use X (Twitter), Facebook, email, or phone. Another reason we applaud Ice Casino in this criterion is the fast KYC processing time frame. The casino takes less than to verify accounts after receiving the necessary documentation.
How ICE Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2013 |
Third Party Reviews Poor |
Gambling Products 4 |
Licenses
| Curacao - 8048/JAZ2012-009 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
We rate Ice Casino as a secure online casino thanks to SSL encryption on the website. Plus, the casino is legit when it comes to licensing, with certification from the Government of Curacao via Invicta Networks N.V. We verified the license to be valid and active with number 8048/JAZ2012-009. Furthermore, the casino is owned by Brivio Limited and was launched in 2013.
For the many years it’s been online, the operator has maintained a mixed reputation. We read customer service reviews of the platform on Trustpilot and noticed that Ice Casino isn’t favored by its player community on the rating website. There were more negative reviews than positive, resulting in a poor 1.9/5 average score. However, our checks on AskGamblers were different, as Ice Casino got a high 8.8 player rating. Notably, the site’s reputation is primarily affected by casino bonus terms and conditions, which we earlier indicated as restrictive.
ICE Casino Verdict - Pros, Cons, and What It Offers
So far, our conclusion is that Ice Casino has many high points, but there are also low levels that require improvement. Specifically, the platform performs well regarding games, payments, customer support, product ratings, and legitimacy. However, its user review score is significantly poor, and the Ice Casino bonus terms and conditions can be more accommodating for players to get value from their winnings.
Following our analysis, you can compare the upsides and downsides of Ice Casino to know if the platform suits your interests. Our ultimate verdict is that the pros outweigh the cons, so the gaming platform gets our recommendation. You can sign up to Ice Casino today and get started with the first deposit bonus offer of up to $300 and 120 free spins.
Why We Picked Ice Casino?
Ice Casino gets our recommendation primarily for its bonus and promotions. The game library is also a significant factor. For emphasis, the welcome bonus promo awards up to $1,500 and 270 across new players’ initial deposits without requiring any Ice Casino bonus codes. Meanwhile, the lobby holds 7,000+ online casino games, including slots, table games, and live dealer options, from 100+ providers.
What sets Ice Casino apart from its competitors?
- 35+ payment methods for deposit and withdrawals
- More than 7,000 casino slot games
- Low $10 minimum for deposits and withdrawals
ICE Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 7000 | 308 | 2013 | $/€10 | $/€5000 | +3 days | 24/7 |
 | 8100 | 1482 | 2020 | $/€20 | $/€20000 | 2-3 days | 24/7 |
 | 1268 | 68 | 2019 | $/€10 | $/€15000 | +3 days | 24/7 |
 | 10288 | 1225 | 2021 | $/€10 | $/€100000 | 2-3 days | 24/7 |
 | 375 | 11 | 2022 | $/€10 | $/€20000 | 1-2 days | 24/7 |
 | 4450 | 400 | 2023 | $/€10 | $/€15000 | 1-2 days | 24/7 |
Explore ICE Casino’s Sister Sites - Find Casinos With Similar Experience
ICE Casino Top 3 Alternatives
BoVegas Casino
Pros
- 10 different payment options
- Cryptocurrencies available
- Almost all types of games can be played
Cons
- Only 8 live games
- Only 2 game providers
Verdict
With a reasonable minimum buy-in of €25, BoVegas Casino catches experts’ attention as an accessible option for medium-level budgets compared to sites catering exclusively to high rollers. Though the games selection is intentionally concise at 250 slots and 8 live tables, quality trumps quantity thanks to reputable providers. For those seeking solid gameplay deposit requirements, BoVegas hits the target.
Read Review
Lady Linda Casino
Pros
- €10 minimum deposit casino
- 2-day payout time
- 2700 slots
Cons
- Few blackjack games
- No e-wallet payments
Verdict
Lady Linda Casino is a great choice for players who want to deposit a minimum of €10. Its low deposit requirement makes it easy for players to explore a diverse range of gaming options without committing significant funds upfront. Additionally, Lady Linda Casino's welcoming approach ensures that players of all budgets can access thrilling gameplay without financial barriers, fostering an inclusive and enjoyable gaming environment.
Casino Galaxy
Pros
- Extensive game catalogue with 5000+ games
- 50+ game providers
- Minimum $10 deposit
Cons
- Minimum $20 withdrawals
- No VIP programme
Verdict
Casino Galaxy is an engaging choice for online casino players worldwide. It has an impressive collection of 4,450 slot games and 400 live dealer games, and it offers a fantastic gaming experience. What truly sets Casino Galaxy apart is its outstanding live dealer section, featuring over 120 Live Roulette and 220 Live Blackjack tables with varied betting limits. Enhanced by its wide range of 12 available payment methods, Casino Galaxy is a highly recommended online casino by our specialists.
Read ReviewICE Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| Minimum Deposit Casinos | Top 5 |
| iOS Casinos | Top 5 |
| 100 Free Spins | Top 20 |
| €20 No Deposit | Top 20 |
| 100% Deposit Bonus | Top 10 |
| €10 Deposit Bonus | Top 5 |
| Flexepin Casinos | Top 20 |
| Casino Apps | Top 10 |
| Brivio Casinos | Top 5 |
| Trustly Casinos | Top 20 |
How We Review ICE Casino - Our Methodology Explained
At CasinoAlpha, our approach to reviewing ICE Casino combines depth with transparency. ICE Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 8.8 out of 10 . Our process includes a meticulous examination of deposits and withdrawal methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at ICE Casino. ensuring that our evaluations retain their relevance and trustworthiness for our players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 8 Hours |
| Review Duration | 4 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Mar 2024 |
| Updated Date | Sep 2024 |
F.A.Q.
Can I play at ICE Casino using a VPN?
No, the casino does not allow masking your geographical location and it strictly charges this by closing any account that practices these tactics.
What should I do if I disconnect during a ICE Casino game?
Don’t worry, your game will remain at the same stage as ICE Casino will save your progress. Your work will not be in vain.
Can I access ICE Casino through a mobile application?
Unfortunately ICE Casino does not yet have a dedicated application for mobile downloads, but if you want to take games on the go, you can enter a browser and go to the casino page.
How can I learn about the latest game releases at ICE Casino?
The secret is to stay up-to-date. This involves paying attention to the games section on the official website and discover the new releases.
Does ICE Casino have a loyalty program?
No, ICE Casino doesn’t have a loyalty program for existing players. However However, the casino has some features that keep dedicated players.
