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Planet 7 Casino User Reviews and Ratings
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I used the code provided here, particular site,it worked,I accumulated near 25$ , comfortable amount,then I see the playthrough I’m happy.i am satisfied with this site as I was able to literally type main browser,tis was third 1up,seen prior 2 @thtpoint. BADA. BING,TY for the chance I personally won’t 4get tha favor……5 🌟 star’s.
Planet 7 Casino Review
Planet 7 Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, though there's room for improvement in quality and innovation. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. The help offered by the live chat customer support is satisfactory but a more consistent rapidity in replies is desirable. Overall, Planet 7 Casino, owned by Crystal Palace Group, provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 6.2/10 |
 User Reviews10.0/10 |
 Payment Methods 4.0/10 |
 Customer Support7.0/10 |
 Product Rating 4.0/10 |
 Reputation 6.8/10 |
Planet 7 Casino Overview
| Min deposit | $/€30 |
| Max cashout | $/€100000 |
| Payout time | +3 days |
| Game types | Video Poker, Table games, Blackjack+ 8 more |
| Slot games | 232 |
| Live games | 0 |
| Vip program | Free spins, Cashback, Exclusive bonuses+ 6 more |
| Languages website | English |
| Payment methods | Visa, MasterCard, Discover+ 1 more |
Our Expert's Opinion: Is Planet 7 Casino the Right Choice for You?
Adela's Verdict
Is Planet 7 Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 8 Options |
In choosing an online casino, the first and foremost concern is whether or not the site can be trusted. That means checking out its license, protection measures taken, compliance with fair play policy, and ability to ensure responsible gambling. Planet 7 Casino, although operating since 2008, operates under a less regulated regime, and therefore one tends to wonder how seriously it takes transparency as well as protection of players. This section assesses the essential features that characterize a fair and safe gambling environment.
The Casino Alpha team thoroughly tested Planet 7 Casino’s credibility and fairness components. While the casino has been active since 2008, it is regulated by Costa Rica – a jurisdiction well known for offering limited regulatory oversight. As we examined, there were ongoing red flags in numerous categories that disqualify the platform as a credible one for real-money gaming.
| Criteria | Details | Verdict |
|---|---|---|
| Licensing Information | Licensed in Costa Rica, a jurisdiction with limited regulatory enforcement. | Poor |
| Safety | Lacks advanced encryption protocols; data protection not clearly explained. | Poor |
| Regulatory Compliance | No public audit results or compliance records are available. | Poor |
| Fair Gaming Practices | No evidence of independent RNG certification or testing. | Poor |
| Responsible Gambling Measures | Offers 7 tools, but limited links to third-party support organizations. | Fair |
Overall Verdict:
The Alpha team’s review concluded that Planet 7 Casino falls short on nearly all fairness and legitimacy metrics. The absence of transparent regulatory practices, combined with weak encryption and unverified RNG systems, makes it a risky option for players concerned with safe and fair gaming. While the platform includes basic responsible gambling tools, these are not supported by robust third-party resources. Based on our comprehensive review, we strongly advise approaching this platform with caution.
Your Guide to Planet 7 Casino Payments - Deposits & Withdrawals
Min deposit $30 |
Min. Withdrawal $20 |
Max cashout $100000 |
Payout time 6 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | $30 | N/A |
 | $30 | N/A |
 | $30 | N/A |
 | $30 | N/A |
 | $30 | $2500 |
 | $30 | $2500 |
 | $30 | $2500 |
 | $30 | $2500 |
A smooth banking experience is a cornerstone of any reputable online casino. Whether you’re funding your account to start playing or cashing out your winnings, the deposit and withdrawal processes must be secure, fast, and flexible. Planet 7 Casino claims to support various payment methods and high cashout limits, but are these promises upheld in practice? In this section, we dive into the availability, efficiency, and clarity of Planet 7’s financial processes.
The Casino Alpha reviewers tested Planet 7 Casino’s banking methods and policies to bring you a clear, step-by-step breakdown. What we found during our review was a lack of clarity and efficiency – especially compared to industry leaders.
Deposit Methods
- Visa
- MasterCard
- Bank Transfer
- Crypto
How to Deposit:
- Log in to your Planet 7 Casino account.
- Go to the cashier section.
- Choose your deposit method.
- Enter the amount (minimum $30) and confirm.
Withdrawal Methods
- Bank Transfer
- Credit/debit cards
- Crypto
How to Withdraw:
- Go to the “Withdraw” section in your account.
- Pick a withdrawal method.
- Enter the amount (minimum $100).
- Confirm and wait for processing.
Key Limits and Delays:
- Minimum Withdrawal: $100
- Maximum Cashout: $100,000
- Processing Time: 6 days for most banking options
Additional Review Insights:
- Weekend processing not available – avoid weekend requests.
- Identity verification is required; start this early to prevent delays.
- No clear info on transaction fees – expect possible third-party bank charges.
- Compared to top-reviewed casinos, Planet 7’s payment system feels outdated and slow.
Customer Support at Planet 7 Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Acceptable |
Email help@planet7casino.com |
Language Options
Languages website
Support languages
Efficient and responsive customer support is vital, especially when real money is involved. Players need quick resolutions to issues like payment delays, bonus confusion, or technical glitches. Planet 7 Casino advertises 24/7 live chat and email assistance, along with multilingual options – but does it deliver when players need it most? In this section, we explore the responsiveness, quality, and availability of support channels offered by Planet 7 Casino.
In our review of Planet 7 Casino’s customer support, the Casino Alpha team found mixed results. While several contact channels exist, the actual support quality and reliability fell below expectations.
Support Channels:
- Live Chat: Runs 24/7, but often unresponsive or delayed during our testing.
- Email: help@planet7casino.com
- Languages: English, German, French, Italian
Support Response Times:
- Live Chat: Average 6–10 minutes
- Email: Response can take significantly longer
Support Quality:
- The Alpha team found live chat support to be inconsistent and at times unhelpful.
- Simple questions were not properly addressed.
- Agents often gave vague or generic responses.
Additional Support Tools:
- A basic FAQ is available but lacks depth and functionality.
- No detailed help center or searchable knowledge base.
Overall Verdict:
Despite promising 24/7 live chat and multilingual email support, Planet 7 Casino’s customer service proves underwhelming. Our tests showed inconsistent response times, and when replies did come, they were often unhelpful or vague. The support agents appeared undertrained, especially when handling basic account or withdrawal queries. The FAQ section is minimal and does not cover complex concerns. For a platform aiming to attract international users, the support structure lacks the professionalism and reliability needed to build trust and resolve critical issues effectively.
Planet 7 Casino Products: Slots, Table Games, and Live Casino
Game Providers 2 |
Slot games 232 |
Live games 0 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
The heart of any online casino lies in its gaming portfolio. From slots to table games and live dealer experiences, a varied and engaging selection is what keeps players entertained. Beyond the number of games, factors like mobile compatibility, performance, and game providers play key roles in the overall product experience. In this section, we dissect what Planet 7 Casino has to offer – and what it lacks.
When the Alpha team examined Planet 7 Casino’s game catalog, we found a limited and outdated selection that doesn’t hold up against modern platforms. Here’s what we discovered during our product testing:
Game Variety
- Around 280 games in total
- Includes slots, blackjack, baccarat, and keno
- No live dealer games at all
Software Providers:
- Only 2 software developers power the entire site
- Names are not listed anywhere – an issue in terms of transparency
Top Games:
- Mostly classic slots
- Basic card games and keno
- No standout titles due to low game quality
Slots
Slots are the most popular games in any online casino, often comprising the bulk of the gaming library. Players look for exciting themes, innovative mechanics, and decent RTPs to make their experience worthwhile. Planet 7 Casino advertises over 280 slot games – so how do they hold up in terms of variety, design, and playability?
Planet 7’s slot collection is passable in terms of quantity but severely lacks in innovation and appeal. The games are mostly outdated, lacking the graphics, interactivity, and features found in leading platforms. There’s no indication of RTP rates, which leaves players guessing about fairness and payout frequency. Additionally, the absence of branded slots or major studio collaborations limits the sense of excitement. In today’s highly competitive gaming market, this slot library feels stuck in the past and fails to offer anything memorable.
Live Dealer Games
Planet 7 Casino offers no live dealer games whatsoever. This is a glaring omission, especially when compared to modern platforms that provide live roulette, blackjack, baccarat, and poker hosted by professional dealers with high-definition streaming. The lack of live games removes a huge chunk of potential entertainment value and marks the casino as outdated. Players looking for a social and immersive gambling experience will need to look elsewhere.
Platform Performance (Mobile and Desktop)
- No mobile app available
- Mobile browser version is clunky, slow, and unoptimized
- Desktop version shares similar problems: long load times and unresponsive menus
Sign-Up Process
- Basic form; quick and easy to complete
- ID verification is mandatory before any cashout can be made
Final Thoughts
If you’re looking for a polished, dynamic gaming experience, Planet 7 doesn’t deliver. With no live games and only two unknown providers, it feels more like a relic than a modern online casino.
How Planet 7 Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Costa Rica |
Online since 2008 |
Third Party Reviews Poor |
Gambling Products 3 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
An online casino’s reputation is shaped by its history, licensing, user feedback, and public perception. It reflects how well the casino has treated its players over time. Despite being active since 2008, Planet 7 Casino’s reputation has been questioned due to slow withdrawals, customer complaints, and limited transparency. Let’s take a deeper look at how this casino is perceived across the industry.
Reputation Insights:
- Operates under a weak Costa Rica license
- Repeated complaints about slow payouts
- Limited customer service and outdated technology
- Bonus and cashout terms often unclear or restrictive
What We Didn’t Find:
- No solid evidence of scams
- No major breaches of player funds
However, based on our full testing, the lack of regulation and poor operational standards outweigh any benefits of longevity. Many newer casinos offer better security, faster payouts, and much more transparent terms.
Planet 7 Casino Top 3 Alternatives
Lady Linda Casino
Pros
- €10 minimum deposit casino
- 2-day payout time
- 2700 slots
Cons
- Few blackjack games
- No e-wallet payments
Verdict
Lady Linda Casino is a great choice for players who want to deposit a minimum of €10. Its low deposit requirement makes it easy for players to explore a diverse range of gaming options without committing significant funds upfront. Additionally, Lady Linda Casino's welcoming approach ensures that players of all budgets can access thrilling gameplay without financial barriers, fostering an inclusive and enjoyable gaming environment.
Bizzo Casino
Pros
- 3000 slots
- 35 payment methods
- Supports crypto payments
Cons
- No Microgaming or Evolution games
- Lack of VIP or loyalty program
Verdict
For those in search of a unique experience in an Apple Pay casino, Bizzo Casino stands out as a worthy contender. With minimum deposit and withdrawal limits set at €10, this feature appeals to both beginners and experienced players, ensuring accessibility for all. Additionally, for crypto enthusiasts, Bizzo Casino offers a wide selection of 12 options, including Bitcoin, Dogecoin, Tether, and Ripple. This diverse range caters to various preferences, solidifying Bizzo Casino's reputation as one of the best Apple Pay casinos available.
Read Review
Slotozen Casino
Pros
- 19 popular payment methods, including Visa, Neteller, and Litecoin
- 24/7 live chat support
Cons
- Website available in only two languages
- Cashout process takes up to 3 days
Verdict
Slotozen Casino is licensed and regulated by the Curacao authorities, which makes it a safe and secure casino with strict and transparent policies. With roulette, baccarat, keno, live casino, slots and more, the casino offers a wide variety of games. This wide range of games is sure to appeal to a wide variety of players. In addition, Slotozen also offers products such as betting, bingo and poker, so there is something for everyone.
Read ReviewPlanet 7 Casino Verdict - Pros, Cons, and What It Offers
After a full evaluation of Planet 7 Casino, it’s time for a comprehensive conclusion. We’ve examined everything from licensing and payment processes to customer service and game quality. This final section brings together all observations to help you decide if this casino aligns with your expectations for a fair, fun, and secure gaming experience.
Pros:
- High maximum cashout limit
- Accepts crypto
- 24/7 live chat available
Cons:
- High minimum deposit and withdrawal limits
- No live dealer games
- Very slow withdrawal process
Final Thoughts
The Casino Alpha reviewers found little to recommend here. Despite its long existence, Planet 7 Casino has not evolved to meet modern standards. If you’re looking for a fair, secure, and responsive gambling site, this platform does not make the cut.
Planet 7 Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 232 | 0 | 2008 | $/€30 | $/€100000 | +3 days | 24/7 |
 | 225 | 0 | 2012 | $/€30 | $/€10000 | +3 days | No |
 | 5292 | 640 | 2023 | $/€20 | $/€50000 | 1-2 days | 24/7 |
 | 8925 | 249 | 2023 | $/€20 | $/€30000 | 3 days | 24/7 |
 | 1900 | 55 | 2022 | $/€20 | $/€20000 | 1-2 days | 24/7 |
 | 5059 | 1378 | 2023 | $/€5 | $/€100000 | 3 days | Not 24/7 |
How We Review Planet 7 Casino - Our Methodology Explained
At CasinoAlpha, our approach to reviewing Planet 7 Casino combines depth with transparency. Planet 7 Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 6.3 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Planet 7 Casino. ensuring that our evaluations retain their relevance and trustworthiness for our players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 2 Hours |
| Review Duration | 37 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jul 2024 |
| Updated Date | May 2025 |
