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Top CategoriesImportant terms about this bonus
- Withdrawing deposits before wagering requirements cancels bonuses and profits.
- Bets of €2.50 or more made with Skrill or Neteller deposits do not count towards meeting wagering requirements.
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Our team recommends this promotion because it offers a deposit match and free spins for the Starburst slot. However, it’s important to be aware that the free spins will expire after 24 hours, and any winnings from the free bonus and spins cannot exceed €100. It is vital to carefully consider the game contribution percentages and betting limitations in order to meet the wagering conditions.
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Queen Play Casino User Reviews and Ratings
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Queen Play Casino Review
In our comprehensive review, Queen Play Casino meets key standards for legitimacy and player support. It holds respected regulatory licenses, demonstrating adherence to fair gaming policies. Its withdrawal limits, payment options, and processing times compare well industry-wide. While always advising readers conduct personal due diligence, our tests indicate Queen Play Casino constitutes a reasonable option for real money play overall.
 Legit & Fairness 10.0/10 |
 Payment Methods 7.8/10 |
 Customer Support8.0/10 |
 Product Rating 8.0/10 |
 Reputation 10.0/10 |
Queen Play Casino Overview
| Min deposit | $/€10 |
| Max cashout | $/€7000 |
| Payout time | 2 days |
| Game types | Roulette, Baccarat + 12 more |
| Slot games | 3428 |
| Live games | 230 |
| Vip program | Free spins, Cashback + 9 more |
| Website Language | English |
| Customer Support Language | English , Finnish + 1 more |
Our Expert's Opinion: Is Queen Play Casino the Right Choice for You?
Adela's Verdict
Is Queen Play Casino Safe? Analysing Fairness and Security
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 10 Options |
Queen Play Casino has been thoroughly tested and reviewed to ensure a high standard of security and fairness in its operations. The casino employs advanced security protocols to protect players’ data and funds, creating a reliable and safe environment for users.
Queen Play Casino Safety Features
| Security Feature | Verdict |
|---|---|
| SSL Encryption | Queen Play Casino has been tested for strong encryption, providing secure data transfer. |
| Firewall Protection | Reviewed firewall measures ensure player data is protected from external threats. |
| Overall Security Verdict | Queen Play Casino prioritizes player security with tested encryption and protective measures, making it a secure platform for online gaming. |
Fairness of Games
| Aspect | Details | Verdict |
|---|---|---|
| RNG Certification | Games are tested and certified for random outcomes, ensuring fair play. | RNG certification confirms fairness. |
| Game Audits | Reviewed by third-party agencies to verify fairness in game outcomes. | Independent audits validate integrity. |
Responsible Gambling
Queen Play puts great emphasis on its commitment to responsible gambling, offering various tools to help players maintain control over their gaming.
Tools Available:
- Deposit Limits: Deposit limits allow players to set caps on how much they can deposit within a specified period, such as daily, weekly, or monthly limits. At Queen Play Casino, this feature can be easily adjusted in the player’s account settings, enabling a proactive approach to managing spending.
- Loss Limits: Loss limits enable players to define the maximum amount they’re willing to lose over a set timeframe, helping to prevent excessive losses. Queen Play’s dedicated team assists players in setting these limits, which can be accessed and modified through account preferences.
- Session Limits: Session limits let players control the duration of their gameplay to prevent excessive play. At Queen Play Casino, players can set these limits with assistance from the support team, who have received certified training in social responsibility, ensuring effective help for managing gaming sessions.
- Self-Exclusion: Self-exclusion allows players to temporarily or permanently restrict their access to the casino if needed. Queen Play Casino provides flexible options for self-exclusion, including “cool-off” periods and long-term exclusion, accessible through the casino’s support team. This team is trained to identify and address problem gambling, helping players take breaks if necessary.
Support Resources:
- Links to Support Organizations: Queen Play Casino provides links to reputable organizations, tested for accessibility, like GamCare and Gambling Therapy.
- Helpline: A verified helpline connects players with responsible gambling support.
Responsible Gambling Verdict: Queen Play Casino’s responsible gambling tools, as reviewed, are comprehensive and effectively support a secure gaming experience, helping players control their gambling habits.
Your Guide to Queen Play Casino Payments - Deposits & Withdrawals
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| €10 | €7000 |
| €10 | €7000 |
| €10 | N/A |
| €10 | €7000 |
| €10 | N/A |
| €10 | N/A |
| €10 | N/A |
| €10 | €7000 |
| €10 | €7000 |
| €10 | N/A |
| Min deposit | $/€10 |
| Min. Withdrawal | $/€10 |
| Max cashout | $/€7000 |
| Payout time | 2 days |
| Currencies | GBP, EUR + 5 more |
Deposit Process Verdict
Ease of Use: Depositing at Queen Play Casino is smooth and user-friendly, with instant processing times across all payment methods.
Limits: Queen Play Casino supports deposits in various currencies (€, £, $, KR, C$, NZ$, A$, R$, CLP, S, ₹), making it accessible to players worldwide.
Deposit Methods: The casino offers several popular payment options, including Visa, Mastercard, Neteller, Skrill, Payz, and AstroPay, all allowing instant deposits.
Fees: Queen Play Casino does not charge fees for deposits, ensuring that your funds go directly towards gameplay.
Deposit Process: Instant deposits across all payment methods mean players can start gaming immediately after funding their accounts.
Withdrawal Process Verdict
Limits: The casino’s withdrawal limits vary based on the payment method, but generally support a range that accommodates both small and large withdrawals.
Withdrawal Methods: Queen Play Casino offers various withdrawal options, including Visa, Mastercard, Neteller, Skrill, Payz, and AstroPay, each with different processing times.
Fees: There are no withdrawal fees applied by the casino; however, players should verify if their payment provider imposes any additional fees.
Payout Times:
- Visa/Mastercard: 0-6 business days.
- Neteller and Skrill: 0-2 business days for quick access to funds.
- Payz: 0-4 business days.
- AstroPay: Fixed at 3 business days.
Withdrawal Process: The process is efficient and secure, with verification steps in place to safeguard player funds and ensure compliance with regulations.
Customer Support at Queen Play Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ Acceptable |
Email support@Queenplay.com |
Queen Play Casino offers a comprehensive customer support system designed to ensure that players have access to help whenever needed. With various methods of contact, including live chat and email support, Queen Play aims to resolve issues quickly and professionally, enhancing the overall player experience.
| Support Aspect | Details | Verdict |
|---|---|---|
| Response Time & Quality | The support team provides efficient response times, with live chat offering almost instant help available 24/7. Email inquiries are typically addressed within 24 hours, though complex issues may occasionally take longer. The team is professional, providing clear and accurate answers, reflecting a high level of expertise and commitment to customer care. | Queen Play Casino’s response time is highly efficient, especially through the 24/7 live chat support. The well-trained support team ensures customer satisfaction by delivering professional and thorough responses at any time. |
| Availability | Support is accessible 24/7 through live chat, offering immediate assistance at any time, day or night. Email support is also available, although response times are typically within a 24-hour window for less urgent queries. | The 24/7 live chat availability ensures that players can receive help at any time, making the support highly accessible for international players across different time zones. |
| Live Chat Interaction | Live chat is the preferred and most effective contact method, providing real-time support for urgent questions. The representatives are friendly and knowledgeable, delivering precise information about promotions, account issues, and technical inquiries. The chat interface allows smooth transitions between gaming and support. | Live chat is highly efficient and responsive, with knowledgeable representatives who provide clear guidance. The 24/7 availability and seamless interface enhance the player experience by minimizing disruptions when seeking help. |
| Email Interaction | For non-urgent inquiries, email support is a viable option. Responses are usually delivered within 24 hours, though the complexity of queries can sometimes impact response time. Email responses are thorough and comprehensive, addressing all aspects of the player’s query clearly. | Email support is thorough and professional, ideal for non-urgent inquiries. However, the wait time may not be ideal for players needing immediate assistance, making live chat a better option for real-time help. |
| Overall Verdict | Queen Play Casino’s customer support system is reliable and effective, with 24/7 live chat as the fastest and most efficient contact method. The combination of 24/7 availability and a knowledgeable team makes the support system accessible and beneficial for players worldwide. | The casino’s customer support is highly commendable, particularly through its 24/7 live chat. This continuous availability ensures that Queen Play meets the highest industry standards, providing round-the-clock support that caters to players globally. |
What we recommend Queen Play Casino to improve
- Multi-Language Support: While the current support is effective, expanding to additional languages beyond English would improve the experience for non-English-speaking players.
- Enhanced Response Tracking: Implementing a ticket system or customer portal where players can track the status of their inquiries would be beneficial, especially for email interactions that require more time to resolve.
Queen Play Casino Products: Slots, Table Games, and Live Casino
Game Providers 18 |
Slot games 3428 |
Live games 230 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
Slots
Queen Play Casino offers a broad selection of slots with over 3,400 titles, players have access to classic, video, and progressive slots from reputable providers. Popular games are available with a range of betting limits, making the selection suitable for both high-rollers and budget-conscious players. The most engaging titles include Starburst, Book of Dead, and Gonzo’s Quest. Queen Play collaborates with leading providers like NetEnt, Microgaming, and Play’n GO.
Live Dealer games
Queen Play Casino’s live dealer section, tested and reviewed by experts, offers a realistic casino experience. Players can enjoy immersive table games with real-time interaction, including Blackjack, Roulette, and Baccarat, powered by top providers like Evolution Gaming. The live casino provides various table limits, accommodating casual players and high-stakes enthusiasts.
Casino Sign Up Process & Usability
The Queen Play Casinologin process is straightforward and designed to quickly verify and set up accounts for new users. The user interface is intuitive, allowing easy navigation through the platform’s offerings. However, while the layout is functional, some elements could benefit from a design update for an even smoother experience
Desktop performance
Queen Play Casino’s desktop site is responsive and performs reliably based on our testing. Pages load promptly, and transitions between games are seamless. There were no major performance issues noted, though a more modernized layout could further enhance user experience.
Mobile performance
The Queen Play Casino mobile version provides a similar experience to the desktop, with optimized navigation and responsive design. Our testing confirmed that mobile users can enjoy all functionalities without issues, though the interface can sometimes appear slightly condensed on smaller screens.
VIP programme
The Queen Play Casino VIP programme rewards loyal players through a tiered system, with increasing benefits as they progress through levels. Rewards include cashback, free spins, and exclusive bonuses. The VIP system has been reviewed positively, especially for dedicated players looking for long-term perks.
How Queen Play Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses MGA, Irish Betting Licence |
Online since 2020 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
 | MGA - MGA/CRP/148/2007 |
| Irish Betting Licence - 1014834 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Queen Play Casino’s reputation has been tested through player feedback and industry certifications, affirming its credibility and reliability within the online gaming space.
- User reviews: Players gave positive feedback regarding Queen Play Casino, especially appreciating the variety in games and consistent payout processes.
- Industry recognition: Queen Play Casino is licensed by reputable authorities, such as the Malta Gaming Authority and the Irish Betting License, showing a commitment to maintaining high operational standards.
- Alpha’s Verdict: After extensive reviewing, we find Queen Play Casino to be a trustworthy platform with a strong focus on security, game variety, and responsible gambling practices.
Queen Play Casino Verdict - Pros, Cons, and What It Offers
- Pros: Queen Play Casino excels in security, game diversity, and responsible gaming tools. Its robust payment options and dependable customer support add value for regular players.
- Cons: The absence of a dedicated mobile app and slightly limited customer support responsiveness during peak hours could be improved.
Queen Play Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 3428 | 230 | 2020 | $/€10 | $/€7000 | 2 days | 24/7 |
 | 3545 | 181 | 2021 | $/€10 | $/€50000 | +3 days | Not 24/7 |
 | 8840 | 690 | 2020 | $/€5 | $/€5000 | 1-2 days | 24/7 |
 | 5137 | 639 | 2022 | $/€10 | $/€10000 | 1-2 days | 24/7 |
 | 2880 | 95 | 2023 | $/€10 | $/€7000 | 1-2 days | No |
 | 375 | 11 | 2015 | $/€25 | $/€20000 | 2-3 days | 24/7 |
Explore Queen Play Casino’s Sister Sites - Find Casinos With Similar Experience
Queen Play Casino Top 3 Alternatives
Winstler Casino
Pros
- Over 300 live dealer games and 800 slots
- More than 20 top-rated game providers
- Accepts crypto and fiat payments
Cons
- Minimum deposit of $25
- Minimum withdrawal of $50
- Low maximum cashout
Verdict
Winstler Casino shines as a well-regarded online casino, offering quality services and user-friendly features tailored to new players. While the casino's game library may be smaller, with around 1000 titles, each game comes from popular online providers. However, the minimum deposit of $25 can be relatively high for some casual players.
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LuckyBud Casino
Pros
- Includes NetEnt and Play’n GO games
- 5000+ games
- Cryptocurrencies available
Cons
- No VIP program
- €20 minimum cashout
- Long KYC process
Verdict
LuckyBud Casino has an extensive range of payment methods, including popular cryptocurrencies like Bitcoin, Litecoin, and Dogecoin, to name just a few. With fast and secure transactions, coupled with the convenience of multiple crypto options, LuckyBud Casino ensures a seamless and efficient gaming experience for those of you who find crypto payments to be much smoother.
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Revolution Casino
Pros
- Over 10.000 slot
- 300 live casino games
- Tiered VIP program
Cons
- No phone support
- €500 maximum cashout
Verdict
Revolution Casino is a great casino, standing out as a premier destination for slot enthusiasts, boasting an extraordinary collection of over 10,000 slots. With such a vast array of titles, players are guaranteed to find endless excitement and variety, making Revolution Casino the ultimate haven for those who revel in the thrill of spinning reels. Moreover, Revolution Casino not only offers an unparalleled selection of slots but also provides a user-friendly interface and innovative features, ensuring a seamless and enjoyable gaming experience for players of all levels.
Read ReviewQueen Play Casino Rankings Across Our Categories
| Category | Trending |
|---|
How We Review Queen Play Casino - Our Methodology Explained
We uphold a meticulous and transparent evaluation process for Queen Play Casino, ensuring our readers receive a thorough and dependable review. Guided by our seasoned reviewer, Queen Play Casino undergoes rigorous testing phases, followed by dedicated review sessions aimed at crafting a comprehensive assessment, resulting in an exhaustive CasinoAlpha Rating of 8.8 out of 10. Our methodology includes a detailed scrutiny of deposit and withdrawal methods to ensure efficiency and security. Moreover, we rigorously evaluate a diverse range of slots and live games to gauge the quality and fairness of the gaming experience at Queen Play Casino. This review underscores our commitment to furnishing current and precise information, thereby maintaining the relevance and trustworthiness of our evaluations for our players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 7 Hours |
| Review Duration | 35 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jun 2024 |
| Updated Date | Dec 2024 |
