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SmokAce Casino User Reviews and Ratings
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SmokAce Casino Review
SmokAce Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, yet the overall execution and innovation might benefit from further development. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. The customer support available through live chat offers satisfactory assistance but the responsiveness could be more consistent. Overall, SmokAce Casino, owned by Altacore N.V., provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.
 Legit & Fairness 5.0/10 |
 User Reviews9.0/10 |
 Payment Methods 7.0/10 |
 Customer Support6.0/10 |
 Product Rating 7.0/10 |
 Reputation 6.0/10 |
SmokAce Casino Overview
| Min deposit | $/€20 |
| Max cashout | $/€10000 |
| Payout time | 1-2 days |
| Game types | Roulette, Baccarat, Slots+ 15 more |
| Slot games | 5002 |
| Live games | 529 |
| Vip program | Cashback, Exclusive bonuses, Vip support+ 2 more |
| Languages website | English , Portuguese |
| Payment methods | Visa, MasterCard, Neteller+ 17 more |
Our Expert's Opinion: Is SmokAce Casino the Right Choice for You?
Adela's Verdict
Is SmokAce Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 2 Options |
SmokAce Casino operates under a Curacao license, which ensures the legality and adherence to industry standards of the casino. It license makes SmokAce Casino legit, but is known to be less trusted by players.
- SmokAce Casino Safety Features:
SSL Encryption: The casino uses advanced 256-bit SSL encryption to ensure that all data transfers are secure and confidential.
Firewall Protection: The casino site and player data are protected from external threats by robust firewall protection.
Overall Security Verdict: We find SmokAce Casino case, as it prioritizes player security by implementing the latest encryption and firewall protection measures, making it a secure online casino.
- Fairness of Games:
| Aspect | Details | Verdict |
|---|---|---|
| RNG Certification | The casino games are RNG-certified, though there is no publicly available information about the certifying company. | Fair but not verified |
| Game Audits | There is no information available about the casino audits to ensure and verify game fairness. | Non-transparent |
- Responsible Gambling:
SmokAce Casino offers only two responsible gambling tools, which is a very limited number for effectively tackling and preventing unhealthy gambling habits.
Tools Available:
- Take a break: A feature that lets you temporarily suspend your SmokAce Casino account for a set period to help control your gaming habits.
- Advice regarding this problem: Guidance and support offered by the casino to help you recognize and manage gambling-related issues.
Responsible Gambling Verdict: Overall, SmokAce Casino’s limited responsible gambling tools aren’t enough to provide strong player protection, highlighting the need for more comprehensive responsible gambling options. Our experts recommend expanding the selection to include at least self-exclusion and self-limits for better player support.
Your Guide to SmokAce Casino Payments - Deposits & Withdrawals
Min deposit 20 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 10000 $/€ |
Payout time 2 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | €20 | N/A |
 | €20 | N/A |
 | €20 | €500 |
 | €20 | N/A |
 | €20 | €500 |
 | N/A | €500 |
 | €20 | N/A |
 | €20 | N/A |
 | €20 | €500 |
 | €20 | €500 |
 | €20 | N/A |
 | €20 | N/A |
 | €20 | N/A |
 | €20 | N/A |
 | €20 | €500 |
 | €20 | €400 |
 | €20 | N/A |
 | €20 | N/A |
 | €20 | N/A |
 | €20 | N/A |
 | €25 | €1000 |
 | €35 | €1000 |
 | €25 | €1000 |
 | €25 | €1000 |
 | N/A | €1000 |
 | €25 | €1000 |
 | €10 | N/A |
Deposit Process Verdict
- Ease of use: Depositing at SmokAce is straightforward, as you can initiate payments directly from your account or through the Cashier. The casino supports various payment methods, including cryptocurrency, making deposits both accessible and hassle-free.
- Limits: The minimum deposit at SmokAce is $/€20, which is above the $/€10 industry standard, making deposits less accessible.
- Deposit methods: To make a deposit, you can use 15+ payment methods, including Visa, Mastercard, bank transfers, Paysafecard, Skrill, and cryptocurrency.
- Fees: There are no fees on SmokAce Casino deposits.
- Deposit process: To make a deposit, go to the Cashier section or click on “Deposit” in your account. After you choose the payment method and currency, verify the transaction details and submit the deposit.
Withdrawal Process Verdict
- Limits: The $/€20 minimum withdrawal limit is above average, making cashouts less accessible for low-stakes players. The maximum cashout limit is $/€10,000, similar to casinos such as Katsubet Casino, but lower compared to other online casinos, such as $/€100,000 at All Slots Casino.
- Withdrawal methods: You can make withdrawals with the same payment method you used to deposit. The exception is Paysafecard, which can only be used for depositing and requires you to choose an alternative cashout method.
- Fees: Our SmokAce Casino review team didn’t find any hidden payout fees.
- Payout times: The SmokAce Casino withdrawal time is 1-2 days, which is faster compared to other casinos, such as DundeeSlots Casino with a 3-day payout time.
- Withdrawal process: You can make SmokAce Casino payouts from the Cashier section. After you select the payment method, input the amount you want to withdraw and submit the transaction for processing.
Customer Support at SmokAce Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Very slow (31 min+) |
Helpful Chat Not helpful |
FAQ Acceptable |
Email support@smokeace.com |
Language Options
Languages website
Support languages
Our SmokAce Casino review team tested the support channels for response speed, quality, and accessibility. The casino offers a standard set of support channels: live chat, email, and FAQ section. However, SmokAce Casino support is only available in English and Portuguese, which makes it less accessible for players who don’t speak the languages.
- Response time & quality: The response time of SmokAce Casino support is very slow, taking over 31 minutes. Despite the long response time, replies are not helpful.
- Availability: The SmokAce Casino live chat is available 24/7 and email can be contacted at any hour of the day, though response time may vary.
- Live Chat interaction: Live chat support is very slow and unhelpful, despite casino agents being friendly and polite.
- Email interaction: Email support is slow and takes long to process queries. Follow-up emails take long to be reviewed, which delays solving issues even more.
- Overall verdict: Despite 24/7 accessibility, SmokAce Casino offers slow and unhelpful responses via both email and live chat. The FAQ section at the casino is acceptable but could benefit from an update.
What we recommend SmokAce Casino to improve
Our experts recommend the casino speed up support response time and improve quality by providing training for the support agents. The FAQ section could benefit from an update to cover more questions, such as promotions, KYC verification, and player safety. And lastly, we recommend expanding support languages to cover more popular language options such as French, Spanish, and Russian, improving accessibility.
SmokAce Casino Products: Slots, Table Games, and Live Casino
Game Providers 85 |
Slot games 5002 |
Live games 529 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
- Slots:
At SmokAce Casino, you can play 5,002 slot games, including classic, video, 5-reel, and progressive titles. The casino collaborates with 85 providers, such as Play’n Go, Pragmatic Play, BGaming, and Betsoft. Some of the best SmokAce Casino slots are Book of Dead by Play’n Go, Gates of Olympus and Sugar Rush by Pragmatic Play. The casino offers a flexible betting range. For instance, Toki Time by Thunderkick has a $/€0.10 minimum bet and a $/€200
- Live Dealer Games:
The SmokAce Casino live games library includes 529 roulette, baccarat, blackjack, and poker titles. The selection is provided by 85 game developers, including Evolution Gaming, Ezugi, Vivo Gaming, and Pragmatic Play Live. Its games library is similar to that of other casinos, such as DundeeSlots Casino offering 534 games.
- Casino Sign-Up Process & Usability:
Creating a SmokAce Casino account takes several minutes. It requires a valid email address, which you use to create a SmokAce Casino login. After you secure your account with a password, you must complete KYC verification, which takes 2 days.
- Desktop Performance:
The casino site has slow performance, making playing troublesome. The site layout is accessible and easy to navigate, though the slow loading time negatively affects the experience. There is no desktop app available, which could improve the performance of SmokAce.
- Mobile Performance:
You can access the SmokAce site on mobile using browsers like Chrome and Safari on Android and iOS devices. No mobile app is available, which makes gambling on the go less accessible, as the casino site adapts poorly to smaller screen sizes, making navigation and playing difficult.
- VIP programme:
SmokAce Casino offers a tiered VIP programme with 5 levels. You can advance the VIP levels by regularly placing bets at the casino. Each level has multiple rewards, such as cashback from 10% to 25%, a personal manager, and special offers, such as free spins or free chips, a birthday and a New Year $/€25 bonus.
How SmokAce Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2023 |
Third Party Reviews Poor |
Gambling Products 3 |
Licenses
 | Curacao - 8048/JAZ2019-049 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
SmokAce Casino was launched in 2023 under a Curacao license. This new online casino operates legally under industry regulations. However, its license is less trusted by players, making it a less reliable gambling site.
- User reviews: Player SmokAce Casino reviews include both positive and negative feedback about the experience. Players appreciate the diverse games library and flexible payment methods. However, many note the unhelpful and slow customer support and lack of mobile apps as significant downsides.
- Industry recognition: As a relatively new online casino launched in 2023, SmokAce Casino has yet to achieve formal recognition or awards within the online gaming industry. It operates under a Curacao license, which makes SmokAce Casino legit. However, players trust this casino less compared to the MGA, as it has less strict regulations.
- Alpha’s Verdict: Our SmokAce Casino review team finds its reputation mixed, as player reviews include both positive and negative feedback, the casino has little industry experience, and its license is less reliable than other regulators, like the UKGC.
SmokAce Casino Top 3 Alternatives
21Bets Casino
Pros
- €5000 daily maximum cashout limit
- Visa, Mastercard and 14 other payment methods
- Offer cryptocurrencies
Cons
- The only currencies available are EUR and NZD
- No casino apps
Verdict
21Bets Casino showcases an impressive collection of 8660 slots and 580 live dealer games. This wide variety covers all major categories, such as Roulette, Blackjack, and Video Poker, ensuring a rich and diverse gaming experience. The platform's accessibility on both mobile and desktop, combined with a straightforward navigation system, enhances user experience. 21Bets Casino is also a top rated low minimum deposit casino, requiring just €10 to start playing. However, the high minimum withdrawal limit of €100 and a relatively low daily max cashout of €5000 could be limiting for some players. The casino operates under a Curacao license, ensuring a secure gaming environment despite the absence of a VIP program for loyal players.
Read Review
Wagerinox Casino
Pros
- Large game catalogue with 6800+ games
- Over 10 payments, including crypto and e-wallets
- Minimum $10 deposit casino
Cons
- Minimum $20 withdrawal
- Some payments have fees
Verdict
Wagerinox Casino is part of our list of leading casinos due to its seamless transaction process. You can use more than 10 payment alternatives, including Skrill, iDeal, and PayPal. These all have a minimum $10 deposit requirement and no fees. The casino has a great game catalogue with over 6800 titles, and it works amazingly on every mobile device.
Solis Bet Casino
Pros
- 300 live dealer games
- €5 minimum deposit
- Accepts Bitcoin and Dogecoin
Cons
- No loyalty program
- Does not support PayPal
Verdict
Solis Bet Casino stands out as an important €5 minimum deposit casino, offering an exceptional gaming experience coupled with a diverse range of payment methods. With options including cryptocurrencies, e-wallets, and traditional cards, Solis Bet Casino ensures convenient and flexible transactions for players of all preferences. In addition to its accessible deposit and cashout options, Solis Bet Casino boasts a wide array of high-quality games and generous casino bonuses, making it a good choice for both novice and experienced players alike.
Read ReviewSmokAce Casino Verdict - Pros, Cons, and What It Offers
In our review, we analysed the casino’s games, payments, reputation, customer support, safety and security to determine if it is a recommended online casino. With positive features like a diverse games library, 24/7 support, and no payment fees, SmokAce presents itself as a reliable online casino. However, its disadvantages include the lack of apps, unhelpful and slow customer service, a limited number of responsible gambling tools, and unreliable Curacao license. Our SmokAce Casino review rates it a 6.7 out of 10, noting the need for improvement in multiple key areas.
Pros:
- Over 5,000 slots and live casino games.
- Live chat is available 24/7.
- Collaborates with 85 game providers.
Cons:
- Has no desktop or mobile apps.
- Slow and unhelpful customer support.
- Offers only 2 responsible gambling tools.
SmokAce Casino vs Competitors: How It Compares to Other Top Casinos
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 5002 | 529 | 2023 | $/€20 | $/€10000 | 1-2 days | 24/7 |
 | 1230 | 84 | 2000 | $/€10 | $/€100000 | 3 days | 24/7 |
 | 6990 | 350 | 2020 | $/€10 | $/€10000 | 3 days | 24/7 |
 | 1802 | 534 | 2022 | $/€20 | $/€15000 | 3 days | 24/7 |
 | 7802 | 764 | 2023 | $/€1 | $/€5000 | 1 day | 24/7 |
 | 7500 | 710 | 2018 | $/€10 | $/€10000 | 1-2 days | 24/7 |
Explore SmokAce Casino’s Sister Sites - Find Casinos With Similar Experience
How We Review SmokAce Casino - Our Methodology Explained
At CasinoAlpha, our approach to reviewing SmokAce Casino combines depth with transparency. SmokAce Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 6.7 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at SmokAce Casino. thereby ensuring the ongoing relevance and trustworthiness of our evaluations for our players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha Rating | |
| Test Duration | 9 Hours |
| Review Duration | 33 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jun 2024 |
| Updated Date | Apr 2025 |
SmokAce Casino Rankings Across Our Categories
| Category | Trending |
|---|---|
| Altacore Casinos | Top 5 |
| Free Spins No Deposit | Top 5 |
| 10 Free Spins | Top 5 |
