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SmokAce Casino User Reviews and Ratings

4.5
(2 Reviews)
5 Stars
1 Reviews
4 Stars
1 Reviews
3 Stars
0 Reviews
2 Stars
0 Reviews
1 Stars
0 Reviews
Verified Reviews2 Verified Reviews

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PatrykPL flag
Reviewed on Dec 11, 2024

Okey

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Reviewed on Nov 26, 2024

Mycket seriös sida

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SmokAce Casino Review

SmokAce Casino presents a mixed picture in our thorough evaluation of its offerings. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our analysis identified several areas requiring enhancements for maximum player security. The customer support available through live chat offers satisfactory assistance but the responsiveness could be more consistent. Overall, SmokAce Casino, owned by Altacore N.V., provides a middling experience, suitable for all players who value variety but may not meet the expectations of more discerning players.

6.7/10Alpha RatingFair

SmokAce Casino Overview

Min deposit$/€20
Max cashout$/€10000
Payout time1-2 days
Game typesRoulette, Baccarat, Slots+ 15 more
Slot games5002
Live games529
Vip programCashback, Exclusive bonuses, Vip support+ 2 more
Languages websiteEnglish , Portuguese
Payment methodsVisa, MasterCard, Neteller+ 17 more

Is SmokAce Casino Safe? Analysing Fairness and Security

5.0/10Legit & Fairness

SmokAce Casino operates under a Curacao license, which ensures the legality and adherence to industry standards of the casino. It license makes SmokAce Casino legit, but is known to be less trusted by players.

  • SmokAce Casino Safety Features:

SSL Encryption: The casino uses advanced 256-bit SSL encryption to ensure that all data transfers are secure and confidential.

Firewall Protection: The casino site and player data are protected from external threats by robust firewall protection.

Overall Security Verdict: We find SmokAce Casino case, as it prioritizes player security by implementing the latest encryption and firewall protection measures, making it a secure online casino.

  • Fairness of Games:
Aspect Details Verdict
RNG Certification The casino games are RNG-certified, though there is no publicly available information about the certifying company. Fair but not verified
Game Audits There is no information available about the casino audits to ensure and verify game fairness. Non-transparent
  • Responsible Gambling:

SmokAce Casino offers only two responsible gambling tools, which is a very limited number for effectively tackling and preventing unhealthy gambling habits.

Tools Available:

  • Take a break: A feature that lets you temporarily suspend your SmokAce Casino account for a set period to help control your gaming habits.
  • Advice regarding this problem: Guidance and support offered by the casino to help you recognize and manage gambling-related issues.

Responsible Gambling Verdict: Overall, SmokAce Casino’s limited responsible gambling tools aren’t enough to provide strong player protection, highlighting the need for more comprehensive responsible gambling options. Our experts recommend expanding the selection to include at least self-exclusion and self-limits for better player support.

Your Guide to SmokAce Casino Payments - Deposits & Withdrawals

5.0/10Payment Methods

Currencies

EUR
EUR
AUD
AUD
CAD
CAD
HUF
HUF
SEK
SEK
NZD
NZD
PLN
PLN
BRL
BRL
PaymentMin depositMax withdrawal
Visa€20N/A
MasterCard€20N/A
Neteller€20€500
Paysafecard€20N/A
MiFinity€20€500
Bank TransferN/A€500
Flexepin€20N/A
CashtoCode€20N/A
Rapid Transfer€20€500
Skrill€20€500
PayDo€20N/A
Binance Pay€20N/A
Pay by Bank€20N/A
Utorg€20N/A
Direct Bank Transfer€20€500
eZeeWallet€20€400
JCB€20N/A
Interac e-Transfer€20N/A
Discover€20N/A
Revolut€20N/A
BTC€25€1000
ETH€35€1000
LTC€25€1000
USDT€25€1000
DOGEN/A€1000
TRX€25€1000
Binance€10N/A

Deposit Process Verdict

  • Ease of use: Depositing at SmokAce is straightforward, as you can initiate payments directly from your account or through the Cashier. The casino supports various payment methods, including cryptocurrency, making deposits both accessible and hassle-free.
  • Limits: The minimum deposit at SmokAce is $/€20, which is above the $/€10 industry standard, making deposits less accessible.
  • Deposit methods: To make a deposit, you can use 15+ payment methods, including Visa, Mastercard, bank transfers, Paysafecard, Skrill, and cryptocurrency.
  • Fees: There are no fees on SmokAce Casino deposits.
  • Deposit process: To make a deposit, go to the Cashier section or click on “Deposit” in your account. After you choose the payment method and currency, verify the transaction details and submit the deposit.

Withdrawal Process Verdict

  • Limits: The $/€20 minimum withdrawal limit is above average, making cashouts less accessible for low-stakes players. The maximum cashout limit is $/€10,000, similar to casinos such as Katsubet Casino, but lower compared to other online casinos, such as $/€100,000 at All Slots Casino.
  • Withdrawal methods: You can make withdrawals with the same payment method you used to deposit. The exception is Paysafecard, which can only be used for depositing and requires you to choose an alternative cashout method.
  • Fees: Our SmokAce Casino review team didn’t find any hidden payout fees.
  • Payout times: The SmokAce Casino withdrawal time is 1-2 days, which is faster compared to other casinos, such as DundeeSlots Casino with a 3-day payout time.
  • Withdrawal process: You can make SmokAce Casino payouts from the Cashier section. After you select the payment method, input the amount you want to withdraw and submit the transaction for processing.

Customer Support at SmokAce Casino - How to Get Help When You Need It

5.0/10Customer Support

Language Options

Languages website

English
English
German
German
Greek, Modern
Greek, Modern
Spanish
Spanish
French
French
Italian
Italian
Kazakh
Kazakh
Lithuanian
Lithuanian
Latvian
Latvian
Norwegian
Norwegian
Portuguese
Portuguese
Russian
Russian
Suomi
Suomi

Support languages

English
English
Portuguese
Portuguese

Our SmokAce Casino review team tested the support channels for response speed, quality, and accessibility. The casino offers a standard set of support channels: live chat, email, and FAQ section. However, SmokAce Casino support is only available in English and Portuguese, which makes it less accessible for players who don’t speak the languages.

  • Response time & quality: The response time of SmokAce Casino support is very slow, taking over 31 minutes. Despite the long response time, replies are not helpful.
  • Availability: The SmokAce Casino live chat is available 24/7 and email can be contacted at any hour of the day, though response time may vary.
  • Live Chat interaction: Live chat support is very slow and unhelpful, despite casino agents being friendly and polite.
  • Email interaction: Email support is slow and takes long to process queries. Follow-up emails take long to be reviewed, which delays solving issues even more.
  • Overall verdict: Despite 24/7 accessibility, SmokAce Casino offers slow and unhelpful responses via both email and live chat. The FAQ section at the casino is acceptable but could benefit from an update.

What we recommend SmokAce Casino to improve

Our experts recommend the casino speed up support response time and improve quality by providing training for the support agents. The FAQ section could benefit from an update to cover more questions, such as promotions, KYC verification, and player safety. And lastly, we recommend expanding support languages to cover more popular language options such as French, Spanish, and Russian, improving accessibility.

SmokAce Casino Products: Slots, Table Games, and Live Casino

7.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Keno
Keno
Bingo
Bingo
Blackjack
Blackjack
Craps
Craps
Sic Bo
Sic Bo
Poker
Poker
Scratchcards
Scratchcards
Classic Slots
Classic Slots
Live casino
Live casino
5-Reel Slots
5-Reel Slots
Wheel of Fortune
Wheel of Fortune

Game providers

  • Slots: 

At SmokAce Casino, you can play 5,002 slot games, including classic, video, 5-reel, and progressive titles. The casino collaborates with 85 providers, such as Play’n Go, Pragmatic Play, BGaming, and Betsoft. Some of the best SmokAce Casino slots are Book of Dead by Play’n Go, Gates of Olympus and Sugar Rush by Pragmatic Play. The casino offers a flexible betting range. For instance, Toki Time by Thunderkick has a $/€0.10 minimum bet and a $/€200

  • Live Dealer Games:

The SmokAce Casino live games library includes 529 roulette, baccarat, blackjack, and poker titles. The selection is provided by 85 game developers, including Evolution Gaming, Ezugi, Vivo Gaming, and Pragmatic Play Live. Its games library is similar to that of other casinos, such as DundeeSlots Casino offering 534 games.

  • Casino Sign-Up Process & Usability:

Creating a SmokAce Casino account takes several minutes. It requires a valid email address, which you use to create a SmokAce Casino login. After you secure your account with a password, you must complete KYC verification, which takes 2 days.

  • Desktop Performance:

The casino site has slow performance, making playing troublesome. The site layout is accessible and easy to navigate, though the slow loading time negatively affects the experience. There is no desktop app available, which could improve the performance of SmokAce.

  • Mobile Performance:

You can access the SmokAce site on mobile using browsers like Chrome and Safari on Android and iOS devices. No mobile app is available, which makes gambling on the go less accessible, as the casino site adapts poorly to smaller screen sizes, making navigation and playing difficult.

  • VIP programme:

SmokAce Casino offers a tiered VIP programme with 5 levels. You can advance the VIP levels by regularly placing bets at the casino. Each level has multiple rewards, such as cashback from 10% to 25%, a personal manager, and special offers, such as free spins or free chips, a birthday and a New Year $/€25 bonus.

How SmokAce Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews

6.0/10Reputation

Licenses

CuracaoCuracao - 8048/JAZ2019-049

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

SmokAce Casino was launched in 2023 under a Curacao license. This new online casino operates legally under industry regulations. However, its license is less trusted by players, making it a less reliable gambling site.

  • User reviews: Player SmokAce Casino reviews include both positive and negative feedback about the experience. Players appreciate the diverse games library and flexible payment methods. However, many note the unhelpful and slow customer support and lack of mobile apps as significant downsides.
  • Industry recognition: As a relatively new online casino launched in 2023, SmokAce Casino has yet to achieve formal recognition or awards within the online gaming industry. It operates under a Curacao license, which makes SmokAce Casino legit. However, players trust this casino less compared to the MGA, as it has less strict regulations.
  • Alpha’s Verdict: Our SmokAce Casino review team finds its reputation mixed, as player reviews include both positive and negative feedback, the casino has little industry experience, and its license is less reliable than other regulators, like the UKGC.

SmokAce Casino Top 3 Alternatives

21Bets Casino

21Bets Casino

Pros

  • €5000 daily maximum cashout limit
  • Visa, Mastercard and 14 other payment methods
  • Offer cryptocurrencies

Cons

  • The only currencies available are EUR and NZD
  • No casino apps

Verdict

21Bets Casino showcases an impressive collection of 8660 slots and 580 live dealer games. This wide variety covers all major categories, such as Roulette, Blackjack, and Video Poker, ensuring a rich and diverse gaming experience. The platform's accessibility on both mobile and desktop, combined with a straightforward navigation system, enhances user experience. 21Bets Casino is also a top rated low minimum deposit casino, requiring just €10 to start playing. However, the high minimum withdrawal limit of €100 and a relatively low daily max cashout of €5000 could be limiting for some players. The casino operates under a Curacao license, ensuring a secure gaming environment despite the absence of a VIP program for loyal players.

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Wagerinox Casino

Wagerinox Casino

Pros

  • Large game catalogue with 6800+ games
  • Over 10 payments, including crypto and e-wallets
  • Minimum $10 deposit casino

Cons

  • Minimum $20 withdrawal
  • Some payments have fees

Verdict

Wagerinox Casino is part of our list of leading casinos due to its seamless transaction process. You can use more than 10 payment alternatives, including Skrill, iDeal, and PayPal. These all have a minimum $10 deposit requirement and no fees. The casino has a great game catalogue with over 6800 titles, and it works amazingly on every mobile device. 

Solis Bet Casino

Solis Bet Casino

Pros

  • 300 live dealer games
  • €5 minimum deposit
  • Accepts Bitcoin and Dogecoin

Cons

  • No loyalty program
  • Does not support PayPal

Verdict

Solis Bet Casino stands out as an important €5 minimum deposit casino, offering an exceptional gaming experience coupled with a diverse range of payment methods. With options including cryptocurrencies, e-wallets, and traditional cards, Solis Bet Casino ensures convenient and flexible transactions for players of all preferences. In addition to its accessible deposit and cashout options, Solis Bet Casino boasts a wide array of high-quality games and generous casino bonuses, making it a good choice for both novice and experienced players alike.

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SmokAce Casino Verdict - Pros, Cons, and What It Offers

In our review, we analysed the casino’s games, payments, reputation, customer support, safety and security to determine if it is a recommended online casino. With positive features like a diverse games library, 24/7 support, and no payment fees, SmokAce presents itself as a reliable online casino. However, its disadvantages include the lack of apps, unhelpful and slow customer service, a limited number of responsible gambling tools, and unreliable Curacao license. Our SmokAce Casino review rates it a 6.7 out of 10, noting the need for improvement in multiple key areas.

Pros:

  • Over 5,000 slots and live casino games.
  • Live chat is available 24/7.
  • Collaborates with 85 game providers.

Cons:

  • Has no desktop or mobile apps.
  • Slow and unhelpful customer support.
  • Offers only 2 responsible gambling tools.

SmokAce Casino vs Competitors: How It Compares to Other Top Casinos

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
SmokAce Casino50025292023$/€20$/€100001-2 days24/7
All Slots Casino1230842000$/€10$/€1000003 days24/7
Katsubet Casino69903502020$/€10$/€100003 days24/7
DundeeSlots Casino18025342022$/€20$/€150003 days24/7
Sirwin Casino78027642023$/€1$/€50001 day24/7
iLucki Casino75007102018$/€10$/€100001-2 days24/7

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How We Review SmokAce Casino - Our Methodology Explained

At CasinoAlpha, our approach to reviewing SmokAce Casino combines depth with transparency. SmokAce Casino is subjected to an intensive testing and review process leading to a precise CasinoAlpha Rating of 6.7 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at SmokAce Casino. The extensive review of SmokAce Casino underscores our commitment to delivering timely and precise information.

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date

SmokAce Casino Rankings Across Our Categories

Authors
Adela Mariuta
AuthorAdela MariutaAuthor & Editor at Casino alpha

Adela enjoys exploring the industry in-depth and gathering insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the gambling universe, she likes taking long drives and listening to old-school tunes.