- Use bonus code SURF1 in the promo field when making your deposit.
- The 100 free spins are awarded on eligible games, including Gates of Olympus (Pragmatic Play) or Elvis Frog in Vegas (BGaming).
- Bonus and free spins must be activated within 3 days of receiving them and used within 7 days.
- Maximum bet while wagering bonus funds: €2 per spin.
Surfplay Casino User Reviews and Ratings
Rate & Write a Review
Surfplay Casino Review
In our detailed analysis Surfplay Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Surfplay Casino, owned by Dama N.V., provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.

7.0/10 |
6.0/10 |
6.0/10 |
10.0/10 |
8.0/10 |
Surfplay Casino Overview
Min deposit | $/€10 |
Max cashout | $/€15000 |
Payout time | 3 days |
Game types | Roulette, Baccarat, Slots+ 15 more |
Slot games | 9856 |
Live games | 1026 |
Vip program | Exclusive bonuses, Vip support, Loyalty points+ 2 more |
Languages website | English |
Payment methods | Visa, MasterCard, Neteller+ 16 more |
Is Surfplay Casino Safe? Analysing Fairness and Security
Casino T&C Restrictive Terms |
Bonuses T&C Limited Game Eligibility |
Responsible Gaming 7 Options |
To assess if Surfplay Casino is legit and safe, we analysed its licensing, safety measures, regulatory compliance, game fairness, and responsible gambling measures.
Criteria | Details | Verdict |
---|---|---|
Licensing Information | The casino operates under a Curacao license, which makes Surfplay Casino legit. | Good |
Safety | The casino protects player data and transactions using SSL encryption and a stringent privacy policy. | Excellent |
Regulatory Compliance | The casino adheres to Curacao regulations, which are known to be less trustworthy than UKGC or MGA’s. | Fair |
Fair Gaming Practices | The casino games are RNG-certified, though our reviewers found no information about the certifying company. | Fair |
Responsible Gambling Measures | At Surfplay you can access 7 responsible gambling tools, including self-limits, useful links, and self-exclusion. | Good |
With modern SSL encryption and a strict privacy policy, the casino offers a secure gambling experience, making Surfplay Casino safe. However, its less reliable Curacao license and lack of transparency regarding RNG certification raise concerns about game fairness. Additionally, the limited responsible gambling tools could be improved to better promote and support healthy gambling habits.
Your Guide to Surfplay Casino Payments - Deposits & Withdrawals
Min deposit 10 $/€ |
Min. Withdrawal 30 $/€ |
Max cashout 15000 $/€ |
Payout time 5 days |
Currencies
Deposit Methods:
- Surfplay Casino accepts deposits using over 15 payment methods. Some popular options available include Visa, Mastercard, Paysafecard, bank transfers, Skrill, and crypto.
- To deposit at Surfplay Casino, log into your account and go to the cashier section. After you select a payment method and enter your deposit amount, confirm the transaction. The money should appear instantly in your account, letting you start playing right away.
- The minimum deposit is $/€10 for most payment methods, which is the industry standard allowing accessible deposits. Bitcoin deposits start at 0.001 BCH, DOGE deposits at 1 DOG, and USDT at 5 USDT.
Withdrawal Methods:
- You can request a withdrawal to the same payment method you deposited with. However, if you deposited with a prepaid voucher or via cash to code, you need an alternative method to cash out, as these options can only be used to deposit.
- To make a Surfplay Casino payout, go to the cashier section and select your preferred method. Enter the amount you want to withdraw and confirm the transaction. The funds should take around 3 days to appear in your account.
- The minimum amount you can withdraw at Surfplay is $/€30, which is above the industry standard of $/€10. Cashouts are capped at a maximum of $/€15,000, which is lower than at other casinos, like $/€100,000 at Megadice Casino.
Withdrawal Times:
- The Surfplay Casino withdrawal time is slow, taking 3+ days to process transactions.
- To avoid longer wait times on your first withdrawal, we recommend completing the Surfplay Casino verification before the cashout, as it takes an extra day.
Fees:
- In our Surfplay Casino review, we found no hidden fees on payouts or deposits imposed by the casino.
Customer Support at Surfplay Casino - How to Get Help When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@surfplay.com |
Language Options
Surfplay Casino offers customer support via live chat and email. It also offers an FAQ section with questions about bonuses and account registration. We tested the available support channels for response time, quality, and availability and here is what we found:
Support Channels:
- Surfplay Casino support consists of live chat and email support. There is no phone support available.
- The Surfplay Casino live chat is available 24/7, ensuring quick access to help. You can contact email support 24/7, but keep in mind that responses may not be immediate at all hours.
Response Times:
- The average response time for Surfplay Casino live chat is 6-10 minutes. Email support can take a few hours up to a couple of days, depending on the query.
Support Quality:
- In our Surfplay Casino review process, we tested the support with tricky and classic questions to see the quality of responses. We contacted live chat with a bonus issue, and the response time was quick, within 7 minutes. However, the replies were generic and unhelpful, leaving us unable to solve the issue.
- Player feedback on Surfplay Casino support is mixed, with some praising the prompt replies, while others note how unhelpful and brief are the responses.
Additional Support Features:
- The casino offers a FAQ section that we found incomplete and too concise. It only includes 8 questions, about game fairness, document submission, and password.
- While the casino site is available in 7 languages, including Portuguese and German, support is only offered in English, which can be limiting for players who speak little or no English.
How Surfplay Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2024 |
Third Party Reviews Fair |
Gambling Products 4 |
Licenses
![]() | Curacao - OGL/2023/174/0082 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Surfplay Casino is a new online casino launched in 2024 with little industry experience. The casino operates under a CUracao license, which makes Surfplay Casino legit. Still, this license is less trusted by players compared to a UKGC license, as it has less stringent regulations. The casino offers 4 gambling products: online casino, betting, poker, and bingo. Third-party reviews of Surfplay Casino are fair, confirming the casino complies with legal requirements and industry standards. As it is a new online casino, it has yet to solidify its reputation in the industry.
Surfplay Casino Top 3 Alternatives

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- Special perks for loyal players
Cons
- High minimum deposit of $/€30 and minimum withdrawal of $/€20.
- Slow payout time of 3 days.
Verdict
Slots of Vegas is a secure casino, licensed by the Curacao authority. The casino has a selection of games that can cater to all potential player's needs, baccarat, roulette or slots. Besides the online casino side, you can also choose to enjoy the poker product.
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- Huge slot game selection
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- Low $/€10 minimum deposit
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Verdict
Wintopia Casino impresses with a massive selection of 8750 slot games and 404 live dealer games. It features 167 live roulette and 146 live blackjack tables, making it a prime destination for live gaming enthusiasts. The minimum deposit is set at $/€10, while the minimum withdrawal is $/€20, with a maximum cash-out limit of $10,000. Notably, the payout time is impressively fast, taking just 1 day.
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Read ReviewSurfplay Casino Verdict - Pros, Cons, and What It Offers
After conducting our Surfplay Casino review, we give it a rating of 7.4 out of 10. The casino offers an excellent online gambling experience thanks to its wide games library of over 9,800 slots and 1,000 live games. The mobile and desktop app ensures smooth navigation and quick loading times for hassle-free gaming. Still, we found several downsides to the Surfplay experience, as it offers unhelpful customer support, slow payouts, and requires a higher than average $/€30 minimum withdrawal.
Pros:
- Offers a desktop and mobile app.
- Has over 9,800 slots and 1,000 live games.
- Offers 24/7 customer support.
Cons:
- Slow payout time takes 3 days.
- Offers unhelpful customer support.
- Operates under a Curacao license.
Surfplay Casino vs Competitors: How It Compares to Other Top Casinos
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 9856 | 1026 | 2024 | $/€10 | $/€15000 | 3 days | 24/7 |
![]() | 589 | 172 | 2023 | $/€10 | $/€100000 | 24H | 24/7 |
![]() | 9827 | 785 | 2024 | $/€20 | $/€10000 | 2 days | 24/7 |
![]() | 5600 | 280 | 2022 | $/€20 | $/€40000 | 2-3 days | No |
![]() | 525 | 210 | 2006 | $/€10 | $/€16000 | 2 days | 24/7 |
![]() | 423 | 250 | 1998 | $/€1 | $/€100000 | 3 days | 24/7 |
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How We Review Surfplay Casino - Our Methodology Explained
At CasinoAlpha, our evaluation process for Surfplay Casino is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. Surfplay Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 7.4 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Surfplay Casino. The extensive review of Surfplay Casino underscores our commitment to delivering timely and precise information.
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha Rating | |
Test Duration | 14 Hours |
Review Duration | 28 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Nov 2024 |
Updated Date | Mar 2025 |
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