• 100% UP TO €2000 + 100 FREE SPINS

    Wagering: 40X
    Min deposit: €30
    Code: SURF1 Copied
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    Bonus info
    Important Terms
    • Use bonus code SURF1 in the promo field when making your deposit.
    • The 100 free spins are awarded on eligible games, including Gates of Olympus (Pragmatic Play) or Elvis Frog in Vegas (BGaming).
    • Bonus and free spins must be activated within 3 days of receiving them and used within 7 days.
    • Maximum bet while wagering bonus funds: €2 per spin.
    Bonus Verdict

    The 100% match bonus up to €2000 is a strong offer for gamblers making larger deposits, with an added 100 free spins for extra play. While the 40x wagering requirement is reasonable, the €2 maximum wager limit and 7-day wagering window may feel restrictive. While the bonus provides significant value for larger deposits, new players or bonus hunters may find the high maximum bonus and short time frame less practical.

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Surfplay Casino User Reviews and Ratings

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Surfplay Casino Review

In our detailed analysis Surfplay Casino showcases both strengths and weaknesses. The game selection is diverse, encompassing various genres, but the overall quality and innovation could be more pronounced. While the casino maintains a standard level of security features, our investigation revealed some areas where improvement is needed to ensure optimal player protection. While the live chat customer service is competent the consistency of their responsiveness leaves room for improvement. Overall, Surfplay Casino, owned by Dama N.V., provides a middling experience, suitable for casual players who value variety but may not meet the expectations of more discerning players.

7.4/10Alpha RatingFair

Surfplay Casino Overview

Min deposit$/€10
Max cashout$/€15000
Payout time3 days
Game typesRoulette, Baccarat, Slots+ 15 more
Slot games9856
Live games1026
Vip programExclusive bonuses, Vip support, Loyalty points+ 2 more
Languages websiteEnglish
Payment methodsVisa, MasterCard, Neteller+ 16 more

Is Surfplay Casino Safe? Analysing Fairness and Security

7.0/10Legit & Fairness

To assess if Surfplay Casino is legit and safe, we analysed its licensing, safety measures, regulatory compliance, game fairness, and responsible gambling measures.

Criteria Details Verdict
Licensing Information The casino operates under a Curacao license, which makes Surfplay Casino legit. Good
Safety The casino protects player data and transactions using SSL encryption and a stringent privacy policy. Excellent
Regulatory Compliance The casino adheres to Curacao regulations, which are known to be less trustworthy than UKGC or MGA’s. Fair
Fair Gaming Practices The casino games are RNG-certified, though our reviewers found no information about the certifying company. Fair
Responsible Gambling Measures At Surfplay you can access 7 responsible gambling tools, including self-limits, useful links, and self-exclusion. Good

With modern SSL encryption and a strict privacy policy, the casino offers a secure gambling experience, making Surfplay Casino safe. However, its less reliable Curacao license and lack of transparency regarding RNG certification raise concerns about game fairness. Additionally, the limited responsible gambling tools could be improved to better promote and support healthy gambling habits.

Your Guide to Surfplay Casino Payments - Deposits & Withdrawals

7.0/10Payment Methods

Currencies

GBP
GBP
EUR
EUR
USD
USD
AUD
AUD
CAD
CAD
HKD
HKD
JPY
JPY
NOK
NOK
NZD
NZD
BTC
BTC
BRL
BRL
LTC
LTC
BCH
BCH
ETH
ETH
XRP
XRP
DOGE
DOGE
USDT
USDT
PaymentMin depositMax withdrawal
Visa€20€4000
MasterCard€20€4000
Neteller€20€4000
Trustly€20€4000
Paysafecard€20€4000
Ecopayz€20€4000
MiFinity€20€2500
Maestro€20€4000
Zimpler€20€4000
iDebit€20N/A
CashtoCode€20N/A
Interac e-Transfer€20N/A
Skrill€20€4000
Instant Bank Transfer€20€4000
SticPay€20€4000
Pay4Fun€20N/A
SkinsBack€10€1000
Utorg€20N/A
Skrill Rapid Transfer€20€4000

Deposit Methods:

  • Surfplay Casino accepts deposits using over 15 payment methods. Some popular options available include Visa, Mastercard, Paysafecard, bank transfers, Skrill, and crypto.
  • To deposit at Surfplay Casino, log into your account and go to the cashier section. After you select a payment method and enter your deposit amount, confirm the transaction. The money should appear instantly in your account, letting you start playing right away.
  • The minimum deposit is $/€10 for most payment methods, which is the industry standard allowing accessible deposits. Bitcoin deposits start at 0.001 BCH, DOGE deposits at 1 DOG, and USDT at 5 USDT.

Withdrawal Methods:

  • You can request a withdrawal to the same payment method you deposited with. However, if you deposited with a prepaid voucher or via cash to code, you need an alternative method to cash out, as these options can only be used to deposit.
  • To make a Surfplay Casino payout, go to the cashier section and select your preferred method. Enter the amount you want to withdraw and confirm the transaction. The funds should take around 3 days to appear in your account.
  • The minimum amount you can withdraw at Surfplay is $/€30, which is above the industry standard of $/€10. Cashouts are capped at a maximum of  $/€15,000, which is lower than at other casinos, like $/€100,000 at Megadice Casino.

Withdrawal Times:

  • The Surfplay Casino withdrawal time is slow, taking 3+ days to process transactions.
  • To avoid longer wait times on your first withdrawal, we recommend completing the Surfplay Casino verification before the cashout, as it takes an extra day.

Fees:

  • In our Surfplay Casino review, we found no hidden fees on payouts or deposits imposed by the casino.

Customer Support at Surfplay Casino - How to Get Help When You Need It

7.0/10Customer Support

Language Options

Languages website

English
English
German
German
Finnish
Finnish
French
French
Italian
Italian
Norwegian
Norwegian
Portuguese
Portuguese

Support languages

English
English

Surfplay Casino offers customer support via live chat and email. It also offers an FAQ section with questions about bonuses and account registration. We tested the available support channels for response time, quality, and availability and here is what we found:

Support Channels:

  • Surfplay Casino support consists of live chat and email support. There is no phone support available.
  • The Surfplay Casino live chat is available 24/7, ensuring quick access to help. You can contact email support 24/7, but keep in mind that responses may not be immediate at all hours.

Response Times:

  • The average response time for Surfplay Casino live chat is 6-10 minutes. Email support can take a few hours up to a couple of days, depending on the query.

Support Quality:

  • In our Surfplay Casino review process, we tested the support with tricky and classic questions to see the quality of responses. We contacted live chat with a bonus issue, and the response time was quick, within 7 minutes. However, the replies were generic and unhelpful, leaving us unable to solve the issue.
  • Player feedback on Surfplay Casino support is mixed, with some praising the prompt replies, while others note how unhelpful and brief are the responses.

Additional Support Features:

  • The casino offers a FAQ section that we found incomplete and too concise. It only includes 8 questions, about game fairness, document submission, and password.
  • While the casino site is available in 7 languages, including Portuguese and German, support is only offered in English, which can be limiting for players who speak little or no English.

Surfplay Casino Products: Slots, Table Games, and Live Casino

10.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Keno
Keno
Bingo
Bingo
Blackjack
Blackjack
Craps
Craps
Sic Bo
Sic Bo
Poker
Poker
Scratchcards
Scratchcards
Classic Slots
Classic Slots
Live casino
Live casino
Arcade
Arcade
5-Reel Slots
5-Reel Slots
Wheel of Fortune
Wheel of Fortune

Game providers

Game Variety:

  • Surfplay Casino offers an excellent game collection of 9,856 slots and 1,026 live games. The selection is powered by 90 game providers, ensuring the quality and diversity of the titles.
  • Best Surfplay Casino Games: Sweet Bonanza by Pragmatic Play, Vikings Go Berzerk by Yggdrasil Gaming, and Xxxtreme Lightning Roulette by Evolution Gaming.

Slots:

  • At Surfplay Casino you can play over 9,800 classic, video, progressive, and 5-reel slots. Its collection is larger compared to other casinos, such as Grand Mondial Casino’s 525 slots collection.
  • Among the most popular slots at Surfplay, you can find Dead or Alive 2 by NetEnt, which is a slot with a Wild West theme with high volatility. Another player favourite is Tome of Madness by Play’n Go with a horror mystery theme, portal bonuses and free spins features. Big Bass Bonanza by Pragmatic Play is a popular fishing slot with features like wilds, scatters, and free spins.
  • The casino has an average RTP of 96%, which ensures fair returns over time. The RTP varies from game to game, with Surf Paradise by Rival Gaming having a 94.41% RTP while Book of Books by Peter and Sons has a 96.1% RTP.
  • Verdict: The casino offers a varied and diverse games library, ensuring an engaging slots experience. With fair RTPs, titles by renowned providers, and over 9,800 games, we consider this is a recommended casino for slot enthusiasts.

Live Dealer Games:

  • The casino offers over 1,000 live games with multiple variations of roulette, baccarat, blackjack, and poker by 90 providers. It offers a more varied games library compared to other casinos, like Grand Mondial Casino with 210 titles.
  • During the testing of Surfplay Casino live games, we experienced excellent streaming with HD quality. The interface is easy to navigate even for new players, and makes live gaming accessible.
  • The live dealers at Surfplay Casino are professional and maintain a positive attitude during game rounds. They often interact with players and are friendly and polite, which creates a positive atmosphere.

Software Providers:

  • The casino features games by 90 providers, including Play’n Go, Microgaming, and Pragmatic Play offering slots and Evolution Gaming, Ezugi, and Playtech offering live games.
  • The renowned providers available at Surfplay ensure game quality and reliability, backed by years of industry experience, fair gameplay and innovative features.

Mobile Experience:

  • Surfplay Casino mobile can be accessed using a mobile browser or using the casino app available for Android and iOS devices.
  • The mobile app and site have an easy-to-navigate interface that allows quick access to games, features, and account settings for a smooth transition from desktop to mobile, ensuring accessible gambling on the go.

Desktop Experience:

  • The casino has a desktop app that is similar to its website and offers the same features and games. You can easily access the site using Google Chrome or any browser of your preference, or download the desktop app.
  • The interface of the website is user-friendly and makes navigation quick and easy. The layout is classic, making it easy to find games, casino terms, and account settings.

Sign-Up Process:

  • Registration at Surfplay Casino is fast and easy. You only need an email address, which will be your Surfplay Casino login and a secure password. After you complete the registration form and click Sign in, you must complete verification. KYC verification takes up to one day.

How Surfplay Casino’s Reputation Stands Up: Licensing, Security, and Third-Party Reviews

Licenses

CuracaoCuracao - OGL/2023/174/0082

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

Surfplay Casino is a new online casino launched in 2024 with little industry experience. The casino operates under a CUracao license, which makes Surfplay Casino legit. Still, this license is less trusted by players compared to a UKGC license, as it has less stringent regulations. The casino offers 4 gambling products: online casino, betting, poker, and bingo. Third-party reviews of Surfplay Casino are fair, confirming the casino complies with legal requirements and industry standards. As it is a new online casino, it has yet to solidify its reputation in the industry.

Surfplay Casino Top 3 Alternatives

Slots of Vegas Casino

Slots of Vegas Casino

Pros

  • Offers both fiat and crypto payments
  • Special perks for loyal players

Cons

  • High minimum deposit of $/€30 and minimum withdrawal of $/€20.
  • Slow payout time of 3 days.

Verdict

Slots of Vegas is a secure casino, licensed by the Curacao authority. The casino has a selection of games that can cater to all potential player's needs, baccarat, roulette or slots. Besides the online casino side, you can also choose to enjoy the poker product.

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Wintopia Casino

Wintopia Casino

Pros

  • Huge slot game selection
  • Fast 1-day payouts
  • Low $/€10 minimum deposit

Cons

  • Max cash out is $10,000
  • Limited game variety for live games
  • No detailed responsible gaming page

Verdict

Wintopia Casino impresses with a massive selection of 8750 slot games and 404 live dealer games. It features 167 live roulette and 146 live blackjack tables, making it a prime destination for live gaming enthusiasts. The minimum deposit is set at $/€10, while the minimum withdrawal is $/€20, with a maximum cash-out limit of $10,000. Notably, the payout time is impressively fast, taking just 1 day.

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ICE Casino

ICE Casino

Pros

  • Over 7000 games
  • Minimum $10 deposit casino
  • 24/7 live chat support

Cons

  • No free spins bonus
  • No dedicated app for Android users

Verdict

ICE Casino is a note-worthy minimum deposit casino. It offers a game library with over 7000 titles, including live dealer tables and jackpot slots from various providers. You can access these and a fair welcome bonus with a small initial deposit of $10. ICE Casino accepts numerous payment methods, including e-wallets like Skrill and crypto, offering fast processing time, as well as a high maximum cashout limit per month.

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Surfplay Casino Verdict - Pros, Cons, and What It Offers

After conducting our Surfplay Casino review, we give it a rating of 7.4 out of 10. The casino offers an excellent online gambling experience thanks to its wide games library of over 9,800 slots and 1,000 live games. The mobile and desktop app ensures smooth navigation and quick loading times for hassle-free gaming. Still, we found several downsides to the Surfplay experience, as it offers unhelpful customer support, slow payouts, and requires a higher than average $/€30 minimum withdrawal.

Pros:

  • Offers a desktop and mobile app.
  • Has over 9,800 slots and 1,000 live games.
  • Offers 24/7 customer support.

Cons:

  • Slow payout time takes 3 days.
  • Offers unhelpful customer support.
  • Operates under a Curacao license.

Surfplay Casino vs Competitors: How It Compares to Other Top Casinos

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
Surfplay Casino985610262024$/€10$/€150003 days24/7
Megadice Casino5891722023$/€10$/€10000024H24/7
CasinoStars98277852024$/€20$/€100002 days24/7
Happy Slots Casino56002802022$/€20$/€400002-3 daysNo
Grand Mondial Casino5252102006$/€10$/€160002 days24/7
Lucky Nugget Casino4232501998$/€1$/€1000003 days24/7

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How We Review Surfplay Casino - Our Methodology Explained

At CasinoAlpha, our evaluation process for Surfplay Casino is both thorough and transparent ensuring that our readers have access to a reliable and comprehensive review. Surfplay Casino undergoes an intensive testing phase followed by an additional review process dedicated to crafting the review – culminating in a detailed CasinoAlpha Rating of 7.4 out of 10 . Our process includes a meticulous examination of payment methods to verify their efficiency and security. Furthermore, we extensively test a variety of slots and live games to assess the quality and fairness of the gaming experience at Surfplay Casino. The extensive review of Surfplay Casino underscores our commitment to delivering timely and precise information.

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
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Surfplay Casino Rankings Across Our Categories

Authors
Mihnea Mosneagu
AuthorMihnea MosneaguAuthor & Editor at Casino alpha

Mihnea’s communication skills make his articles easy to understand by the readers. He is a good analyst and a great strategist, which allows him to extract the most relevant information and then explain it so that everyone will easily understand the complicated terms of the casino world.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at Casino alpha

Adina’s analytical way of thinking is what gamblers need to understand the casino market. With her expertise in this niche combined with her studies in linguistic typology and hermeneutics, you will get the essential help to make informed financial decisions. Let her be your reliable guide!