Novibet User Reviews

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Novibet Review

9.3/10Alpha RatingExcellent

Novibet Overview

Min deposit£5
Max cashout£10000
Payout time1 day
Game types
Slot Games3682
Live Games200
Website LanguageEnglish
Customer Support LanguageEnglish

Is Novibet Legit? Analyzing Fairness and Trustworthiness

9.4/10Legit & Fairness

Novibet online casino is set to always provide security and reliability to its UK players.

It is fully registered and regulated by the UK Gabling Commission and it is also tested and verified by GLI (Gaming Laboratories International). Moreover, it respects and keeps up-to-date with all data protection requirements at the European level.

Responsible gambling tools are a significant part of the casino and are constantly available to UK players and the company offers medium protection in case of insolvency.

In this Novibet casino review, we shall give you give you extensive information about Novibet promo codes, the game selection, steps to take in order to register, whether or not you can access it from mobile, VIP program or responsible gambling tools.

Responsible Gambling at Novibet Casino

This casino values responsible gambling and puts at your disposal a series of tools to help you!

This Novibet review covers a brief representation of each one of them:

  • Daily, weekly or monthly deposit limits. These can be achieved through your own account or by contacting the support team;
  • Time Out: with this option you take a break from gambling. The period varies from 24 hours, 48 hours to 7 days or 30 days;
  • Self-exclusion: this applies to a minimum of 6 months. Once you choose this tool, you will not be able to access your account or open a new one;
  • Playtime Reminder: you can choose a frequency of 30, 45, 60 or 120 minutes. The casino will inform you that when time has passed;
  • Disability to cancel your withdrawals: you can reactive it within 1 week.

If you are not sure if you present gambling addiction symptoms, you can take the self-assessment test from the Responsible Gambling page.

Also, Novibet casino offers some app alternatives for gambling control, such as Net Nanny, Gamblock or CYBERsitter.

How to Manage Payments at Novibet: A Quick Guide

PaymentMin depositMax withdrawal
Neteller£10N/A
PayPal£10N/A
Paysafecard£5N/A
Rapid Transfer£10N/A
Skrill Moneybookers£10N/A
Trustly£10N/A
Visa MasterCard£10N/A
Min deposit£5
Min. Withdrawal£10
Max cashout£10000
Payout time1 day
CurrenciesGBP

Before you jump into the Novibet promo codes, let’s see the deposit methods!

This casino has some of the most used payment methods in the UK Gambling Market. They amount to 7, in total, and they are the same as the withdrawal methods.

That being said, what you must always remember is that the minimum deposit value is £50 and the minimum cashout is £10.

Novibet Support: Availability and Contact Methods

9.4/10Customer Support

Compared to other online casinos in the UK gambling market, Novibet offers a plethora of customer support options.

In this Novibet review, we shall examine every option and we shall give you some tips from our own experience with the customer support team.

There are 9 available options for you to contact this UK online casino:

  • 24/7 Live Chat;
  • E-mail;
  • Phone number;
  • Facebook Messenger;
  • Skype;
  • Contacting the Marketing department: marketing@novibet.com;
  • Seeking general information: info@novibet.co.uk;
  • Call Back;
  • Leave a message on the Website.

When you access the Live Chat, you will be asked to write down your e-mail, username and the category you need assistance for (these could range from KYC and technical problems, to Novibet transactions).

The assistance team is fairly quick to respond, with a reaction time of a couple of seconds. Unfortunately, they don’t give prompt answers. Once you finish the conversation with them, a rating box will appear where you can give them stars according to how they handled your issue.

What About Complaints?

In case UK players encounter a problem with Novibet casino, they can submit a complaint via e-mail to the support team or via Live Chat. When your issue has a resolution, you will receive a notification. Only then, if you wish, you can take matters even further to an Alternative Dispute Resolution entity.

Novibet Products: Slots, Table Games, and Live Casino

9.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Keno
Keno
Bingo
Bingo
Blackjack
Blackjack
Sic Bo
Sic Bo
Poker
Poker
Scratchcards
Scratchcards
Live casino
Live casino

Game providers

Now, it is time to see the game selection available for UK players!

Slots

The slots section covers over 3500 games from multiple providers. Here, you can find categories such as music slots, magic slots, romantic slots or sporty slots.

Some of the most renowned ones are Book of Merlin, Money Train, Berry Berry Bonanza or Rome: The Golden Age.

Progressive

Progressive slots also come with more than 100 options, with different reels and payline options. At the bottom of the page, UK players will find a guide on how online progressive slots work and what options you have for mobile.

Among other progressive slots, there are Hall of Gods, Respin King, Justice League and Legacy of the Tiger.

Live Casino

The Live Casino selection of over 200 games brings the brick-and-mortar casino atmosphere right into your home.

Let’s see which are the most encountered!

Live Roulette

The Live Roulette games are conducted by professional dealers specially picked for this type of gambling.

Some of the available options are: the Age of the Gods Bonus Roulette, Speed Roulette, Grand Roulette or Prime Slingshot.

Live Blackjack

The Live Blackjack selection of games is provided by Playtech, one of the most important and renowned game provider in the world.

The options include Royale Blackjack 3, Novibet All Bets Blackjack, Blackjack Diamond VIP and Alexandrite Blackjack.

Live Baccarat

The Live Baccarat section provides a variety of options and tables.

These are: Baccarat No Commission, Prestige Baccarat, Speed Baccarat C, Baccarat Macao etc.

User Experience

In this Novibet review, we have tested the Desktop and the Mobile version in point of speed, accuracy, theme and overall experience.

Here are the devices we conducted our analysis on:

Device Internet Browser
Apple MacBook Air WIFI Safari
iPhone 12 Pro Max WIFI Safari
Samsung Galaxy Tab S6 WIFI Google Edge

Desktop Usability

When it comes to the desktop version, Novibet casino has a basic and clear theme.

Sections like promotions, roadmap, tournaments, calendar and Giftwheel are easy to access. UK players can find all game types on the left side of the Novibet casino homepage.

The providers are also easy to find and you have a search bar in case you want to look for a specific game or provider. Each section has an information box at the top of the page, where you will receive additional details about games, Novibet promo codes etc.

The Terms and Conditions are located above this information box, along with sections like Responsible Gambling, KYC, Payout, Company or Customer Support.

Unfortunately, according to GTmetrix, the page generation time is quite slow, amounting to 20.6 seconds and it has a speed index of 4.4 seconds.

Mobile Performance

Now, let’s see how the Website works on mobile devices!

The game icons are easy to view. Also, the promotional banners at the top of the page run smoothly.

The grey interface stay the same, but, unlike the Desktop version, the Live Chat button is no longer available on the bottom right corner of the page.

The top game categories are: Popular, New Slots, Slots, Premium and Other Categories. You can also view the latest Jackpot Sum at the bottom of the homepage.

UK players can access all the Desktop sections as well as the Novibet social media channels from the slide menu.

Registration Process

The overall registration process at this casino is easy and quite quick.

Our Novibet review takes you to the specific steps you need to take in order to create your account.

How to Create an Account

Let’s see what you have to do once you access the website:

  1. Click the register button on the top right corner. The first box will ask you for your e-mail, username and desired password;
  2. Now that you have arrived to the second box, you will be asked to jot down your gender, first and last name as well as the date of birth;
  3. The last and final box is the one which asks you details about city, address of residence and phone number. Here you have the chance to also inscribe a promo code.

Like any UKGC approved casino, Novibet obliges you to take a ‘Know your customer’ check before depositing.

KYC Procedure

Before being able to receive the Novibet promo codes, you will have to undergo the KYC procedure.

The whole purpose of this step is to prevent underage gambling as well as any attempt of identity theft or money laundering.

Let’s see what documents you need!

  • A photo after an identification document: ID, passport or driver’s license;
  • A photo after a document which attests your address of residence: utility bill or bank statement.

Depending on the payment method of your choice, you will have to send the assistance team a copy of IBAN number or card details.

VIP Scheme

This casino offers you the possibility to become a £4000 VIP Casino Club member. Let’s see how!

The algorithm is simple: it is based on Casino Credits that you accumulate within a month. The highest amount you can claim in a month is £4000.

This option is available only for players who have chosen to deposit real money. There are 7 credit levels which range from 15000 up to 1000000, and the monthly bonus goes from £50 to £4000.

One important requirement is that UK players must complete the 5 steps of the Welcome Bonus first and then participate in this offer.

Besides this promotion, there is also a Loyalty programme in store.

Loyalty Programme

The £500 Casino Loyalty Programme is intended only for Novibet customers.

Before you can receive this promo code, you will have to successfully complete the KYC check.

You will be credited a bonus within 24 hours since you have reached a new level. Credits are not awarded for the Jackpot Slots and Live Table games.

This offer is set only for recreational purposes and if the UK online casino considers that you abuse it, the offer will be denied.

Novibet’s Reputation: Licensing, Background, and Third-Party Reviews

10.0/10Reputation

Licenses

UK Gambling CommissionUK Gambling Commission - 039440-R-319360-025

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

Novibet Summary: Pros, Cons, and What to Expect

Our goal is to offer transparent and objective information about each casino we test, which is why we have prepared a list of the pros and cons of Novibet Casino.

Pros

  • All customer support options are available 24/7;
  • Novibet casino has a wide range of Slot Games;
  • The registration process takes little time and effort;
  • Each section has additional information at the bottom of its page;
  • It is licensed by UKGC along with IBAS and GLI;
  • The buttons are easy to access.

Cons

  • The Live Chat doesn’t offer clear answers;
  • The Website speed is quite low.

Compare Novibet with Other Top UK Casinos

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
Novibet Logo36822002010£5£100001 day24/7
MagicRed Casino Logo37861302017£5£70001-2 daysNo
QuickSpinner Casino Logo1200252023£10£1000001-2 days24/7
Dream Palace Casino Logo2200802012£10£1000001-2 daysNo
Captain Spins Logo1400302019£10£10000002 daysNo
GoPro Casino Logo96102019£10No limit1 day24/7

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Novibet Top 3 Alternatives

21 Casino Logo

21 Casino

Pros

  • Unlimited monthly cashouts
  • 10 different payment methods
  • £10 minimum cashout is low
  • Over 1000 slots available

Cons

  • Has only 30 live games
  • Slow cashout which can take up to 5 days

Verdict

Our specialists rated 21 Casino at 9.4/10, making it one of our highest rated casinos. The minimum deposit is as low as £10, and you have no maximum withdrawal limit. The casino has a fine collection of games from various providers like NetEnt, Microgaming and Play'n Go. 21 Casino also offers 10 payment alternatives with different limits and withdrawal times to ensure every customer has their preferred method active on the website.

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Jackpot Mobile Casino Logo

Jackpot Mobile Casino

Pros

  • Android app available to install;
  • Support is reachable via live chat, email and phone number;
  • Customer service available 24/7;
  • Various responsible gaming tools.

Cons

  • Extensive verification process;
  • Long withdrawal approval time;
  • No iOS or Desktop apps;
  • No Loyalty programme for UK users.

Verdict

Jackpot Mobile Casino is one of our highest rated online casinos. It has over 600 slots where you will be able to see different slot types, such as classic slots, jackpots, megaways, or cluster pays. Jackpot Mobile Casino also offers players 7 different payment methods, which provide a low minimum deposit limit of £10 and no maximum cashout. Players can get same-day withdrawals with PayPal or Trustly with no extra fees.

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The Grand Ivy Casino Logo

The Grand Ivy Casino

Pros

  • 2000+ slots
  • Android app available
  • No cashout limits

Cons

  • £20 minimum cashout
  • No phone support

Verdict

Aside from the online casino experience with 2400+ slots and table games, The Grand Ivy Casino also offers live poker lobbies, which not many online casinos in the UK include. Other types of live dealer games are also covered, with approximately 90 live dealer rooms available for all 3 main types: Baccarat, Roulette and Blackjack. When it comes to safety, the casino is overseen by two main authorities: the MGA and the UKGC.

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Novibet’s Rankings Across Our Categories

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Novibet Review Methodology

ReviewDetails
Reviewer
CasinoAlpha Rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
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Published Date
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Authors
Cosmin Brehoi
AuthorCosmin BrehoiAuthor & Editor at CasinoAlpha

Since forever a student of life and writer at his core, he loves to gamble on football matches in his spare time. Combining the art of prediction and a rigorously trained intuition, he has joined the iGaming world to promote a responsible and data-driven approach to sports betting.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.