In this greenplay review, we will look at what greenplay offers are available to its seasoned UK players, as well as to its newcomers. We hope to give you the complete picture of this casino and help you make an informed decision.
- While for our greenplay review we found the website to be straightforward and easy to navigate on all platforms, it is not pleasant to look at. The green colour can become tiring quickly and is also offset by some performance issues. Also, the Exclusive Club section that disappears and the loyalty explanation at the footer should have been deleted.
- Regarding how greenplay treats payment methods, the selection can accommodate some UK players. But other providers such as Neteller, Boku and Pay by Phone are sadly not present.
- greenplay offers a wide selection of gaming options for its UK players, with over 1000 slots and over 90 live games, UK players will certainly have a lot of options. Not only that, they boast top game providers such as NetEnt and Microgaming.
- Concerning bonuses, greenplay only has a first deposit bonus. There is no welcome package, no deposit bonus or extra spins. However, greenplay promotions may be updated and new ones may appear.
- Thankfully, greenplay offers a functional live chat that is operated by humans, not bots, and e-mail support. While the presence of a call centre would have been great, it is easily offset by the competent live chat.
- This casino has well-rounded care for its customers. It offers a wide selection of options to prevent addiction and control one's playtime, links to relevant gambling prevention software like CyberLock or NetNanny, and websites to help with gambling addiction. However, options like Account Closure, reverse withdrawal preferences or budget calendar cannot be found.
| Min. deposit | £10 |
| Min. Withdrawal | £10 |
| Max. cashout | £1000000 |
| Payout time | 2 days |
| Game types | Roulette, Live Casino, Baccarat, Slots, Table games, Jackpots, Bingo, Blackjack, Slingo, Sic Bo, Live Roulette, Live Blackjack, Live Baccarat, Poker |
| Slot games | 1000 |
| Live dealer games | 90 |
| Licenses | Malta Gaming Authority, UK Gambling Commission |
| Bonus | 100% up to £25 |
| Vip program | No |
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Roulette
GreenPlay Casino Review Table of Contents
greenplay offers
25 No Wagering Spins on Big Bass Bonanza
Code:BIG25Copied !More DetailsMin deposit£10Wageringno wageringMax cashout£100Valid only for gamesBig Bass BonanzaSlot games1000Payout time2 daysThe redeemable bonus:
When you join Greenplay, you may claim 25 rotations on Big Bass Bonanza, no wagering required.
Claim it like this:
- Pay Greenplay a visit;
- Create a new account;
- Fund your account with more than £10;
- Use the BIG25 promo code when depositing.
How to use it:
The offer runs until 31.12.2023. All the funds you obtain as a result of this bonus will go directly to your cash balance. You can cash out up to £100. Remember that the rotations are available for 24 hours since the date you received them.
For additional details, the Terms and Conditions page at the casino can help you.
New Players only. 18+. Min Deposit £10 Max Bonus 25 Spins on Big Bass Bonanza. No Wagering applies. Spins available for 24 hours after being credited. Promo code: BIG25. Valid until 31.12.2023. BeGambleAware.org - T&C Apply, 18+100% up to £25 + 25 Spins
More DetailsMin deposit£20Wagering35x B, 35x WMax cashoutNo Limit StatedSlot games1000Payout time2 daysWhat the promotion means:
On their first deposit, players get up to a 100% bonus of the deposited amount up to £25. If the amount is £25 of real funds, then another £25 will be transferred into the bonus funds balance. In addition to the deposit bonus, players will also receive 25 extra spins.
How to receive the bonus:
After making an account, a deposit of a minimum of £20 is required to meet the bonus requirement. It will then be applied automatically to the player’s account.
Important to know:
- If the player already redeemed a First Deposit Bonus from another casino powered by Aspire Global International LTD, then this one is null;
- This offer cannot be used in conjunction with other greenplay promotions;
- The extra spin generated value and gains from bonus funds have to be wagered at least 35 times;
- There is no withdrawal limit stated;
- Bonus expires after 21 days after being credited to the account if the wagering requirements are not met.
For additional information, check the promotion terms tab.
New players +18 only. Min deposit £20, 35x wagering applies to match up bonus and spins. Offer valid for 1 week - T&C Apply, 18+
Disclaimer
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.
Casino overview
- Company name:
- Aspire Global International LTD
- Registration number:
- C42296
- Website:
- greenplay.com
- Stock indicator:
- ASPIRE.ST
- Online since:
- 2019
- Address:
- 135, High street, Sliema SLM 1548, Malta
- Malta Gaming Authority:
- MGA/CRP/148/2007
- UK Gambling Commission:
- 039483-R-319409-017
For this greenplay review, we found out they are part of Aspire Global International LTD. This iGaming company started in 2005 and has been developing ever since.
Some of the many Aspire Global achievements are being listed on the Nasdaq Stock Exchange and becoming one of the main iGaming B2B suppliers today.
Registration process
To get access to greenplay offers, UK players first need to make an account. Here are the steps:
- Press on the Join button at the top left corner.
- Enter your email address, then choose a username and a password.
- You will then be required to fill in personal details such as First Name, Last Name, gender, birthday.
- You will also need to choose your currency. UK players will have GBP by default selected.
- After the address, city, postcode and mobile number are required. If the player already has a greenplay bonus code, there is also a tab.
- Players can choose to receive special greenplay promotions offers on their email or SMS. This is followed by the mandatory tick with accepting terms and at least 18 legal preconditions.
Tips
In the Your Address section, filling in the postal code will present you with an estimated location in the area.
Know your customer procedure
The next step is to validate the account’s authenticity, enabling you to play on the platform and use all its features, for example, deposits.
greenplay must verify your identity, age, and address per the UK Gambling Commission. This is done to ensure that you are at least 18 years old and authentic.
Needed documents
The easiest way to clear all this with the casino is by sending a picture of your driving license, which has all the info needed stated above. There is no information on the picture format, but the classic ones such as jpeg or pdf should suffice.
Alternatives for identity:
- Passport
- Identity card
Alternatives for address:
- Utility bill
- Bank statement
User experience
Our experts test the site in as many ways as possible on the players’ three primary devices.
To give exact information on how the website performs on different devices, in our greenplay review, we have tried these platforms.
| Device | Internet | Browser |
|---|---|---|
| Asus ZenBook 14 | WIFI | Google Chrome, Mozilla Firefox |
| Huawei Mate XS | WIFI, 4G | Opera, Mozilla Firefox |
| iPad Pro 12.9 | WIFI, 4G | Safari |
Desktop
The platform has for its UK players a straightforward experience, fast loading times and no hiccups while changing categories for most of the time. Still, while changing from Games to greenplay Promotions, an Exclusive Club section briefly appears, but it quickly disappears.
When it comes to how the website looks, there is nothing special. The website’s central theme is primarily green, with some black portions as expected from the name. Other than that, the only source of colour comes from the games display.
The website is also easy to navigate. The greenplay offers, games and help section is simple and follows the screen at every scroll, along with the game categories, both sections found at the top.
The Slots section has no separate categories, and they are all grouped under one long scroll down. UK players can also find games with a NEW status in them.
At the bottom, though, a loyalty program is listed. Yet, they can’t find it anywhere else, and you can’t click on it.
Be aware
- When trying to log in after the session expires, you can sometimes be logged out without doing anything.
- Even after reloading the page or changing tabs, you may still not log in. The server picks up on this and gives the option to reload. Still, the login problem is not fixed. Reloading the page multiple times resolved the issue.
Mobile
The mobile version runs just fine. The only issue we found with it is the loading time for some parts of the website. Other than that, the Exclusive Member section availability comes off as a plus. Accessing it shows additional information.
There are no downloadable apps for mobile app stores, so the website version is the only one available.
Games
For our greenplay review, we found that greenplay offers are usable on a wide selection of slot games, boasting industry player favourites such as Microgaming and NetEnt. UK players can also find live casino games and table games on the website.
Slots
There are over 1000 slots to be found, such as Book of Dead, Dynamite Riches, Primate King, and Gonzo’s Quest.
The Jackpots number is relatively small, with only 11 available. Some examples are Buffalo Rising, Lucky Lady, Super Fast Hot Hot, Super Lucky Reels.
Live Roulette
Out of 32 roulette games, players can find the most popular ones in the top section: Grand Roulette, Lightning Roulette, 24/7Roulette, AutoRoulette
Live Baccarat
Greenplay has for selection 22 Live Baccarat games, the ones with the most visitors being: Speed Baccarat A, Dragon Tiger, Speed Baccarat B, Lightning Baccarat.
Live Blackjack
For blackjack, UK players can find 26 games, with these standing out: Blackjack – The Strip, Blackjack Party, Free Bet Blackjack, Infinite Blackjack.
Table Games
The number of table games stands at 27. Some are: American Roulette, Baccarat, Classic Blackjack, European Blackjack
Game providers
GreenPlay Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £10 |
| Max. cashout Industry standard: GBP 100,000 | £1000000 |
| Payout Time Industry standard: 2 days | 2 days |
| Register time Industry standard: 2 Mins | 2 mins |
| KYC Time Industry standard: 2 days | 1 day |
| Slot games Industry standard: 500 | 1000 |
| Bonus Industry standard: 100% up to GBP 200 | 100% up to £25 |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
£10 | £10 | £1000000 | 2 days | 2 mins | 1 day | 1000 | 100% up to £ 25 |
|
|
£3 | £30 | 1 000 000 | 1 day | 2 mins | 2-3 days | 30 | 200% up to £ 100 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 | 100% up to £ 200 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to £ 550 |
|
|
£5 | £10 | £1000000 | 1 day | 3 mins | 1 day | 30 | 200% up to £ 200 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 | 200% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to £ 150 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 | 200% up to £ 50 |
GreenPlay Casino Review - Payment Methods
There are no maximum deposit or withdrawal limits, and all the payment methods are usable from claiming greenplay offers.
When a player wants to deposit £2000 or more, the KYC for the source of funds will trigger. For this reason, the casino can delay the whole process. Also, this is done for the casino to ensure that the player can afford this deposit amount and the money are not of illegal origin.
Concerning this matter, greenplay offers no limits on withdrawals.
By doing the know your costumer procedure early there will be less delays when requesting a cashout.
Important
In some cases, due to UK regulations, withdrawing with MasterCard or Visa may not be available. As such, any cashouts will be done through deposit methods already used that allow withdrawals. If not, cash out will be done through wire transfer.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£10 | No limit | £10 | No limit | 0-6 business days |
|
£10 | No Limit | £10 | No Limit | 0-2 business days |
|
£10 | No Limit | N/A | N/A | N/A |
|
£10 | No Limit | £10 | No Limit | 0-2 business days |
|
£10 | No Limit | £10 | No Limit | 0-2 business days |
|
£10 | No limit | £10 | No limit | 0-6 business days |
|
£10 | No limit | £10 | No limit | 0-4 business days |
|
£10 | No limit | £10 | No limit | 0-4 business days |
Related casinos
Support
- Phone:
- Not available
- Email:
- support@greenplay.com
- Live chat:
- 7 days a week from 08:00 to 00:00 CET
For this greenplay review, we made a point to check out the customer support. The support team can clarify some details about greenplay offers or how the site functions, which players could find by pressing the Help tab.
UK players may request assistance via the email team. Response time is usually 24hrs. In case of busy times, it may extend to 72 hours maximum.
There is no call centre support option.
Live chat interaction
We have contacted the live chat team regarding different rules concerning greenplay offers, and their responses were swift and helpful.
Live chat is also entirely operated by humans, not robots, which is always a plus.
The support team, both live chat and email, is available seven days a week from 08:00 CET to 00:00 CET, which means that for UK players, the support team is available from 07:00 to 23:00.
Responsible gambling
During our greenplay review, we paid close attention to how greenplay handles and implements responsible gaming policies.
When clicking on the Responsible Gaming tab at the footer, you will have the option to answer a series of questions from the self-assessment test. What is good about this test is that it is interactive, perhaps aiding in the UK players assertion of it.
Self-restrict options
Whenever a player feels that he may have exceeded in his gambling activities, they have the following options:
- Deposit limit, applicable from My Account.
- Time out period, accessed from the Responsible Gaming policy, can choose from a 24-hour time out period, up to 6 weeks.
- Self-Exclusion, request by contacting customer support and choosing from 6 months to 5 years. This also means exclusion from other related websites.
- Reality check, a reminder of how much time has passed.
- Session timed limits.
- Autoplay limits.
- Contact customer support, as they are trained on this matter.
Also, the platform recommends links to different professional organizations, such as GAM STOP and Gambling Therapy Helpline.
UK punters can also find software for content filtering and child restrictions: NetNanny, Gamlock, Betfilter.
GreenPlay Casino Review - Pros and Cons
- Wide selection of slots
- Top game providers for slots
- No withdrawal limit
- Fast live chat support
- Easy to find information
- Straightforward website arrangement
- Low selection of table games
- The website not being updated can mislead about exclusive membership
- Bugs that may log out players from the site without any notice
- Low selection of greenplay promotions
How we review
| Reviewer | Anca Iamandi |
| Reviewer | Tudor Turiceanu |
| Casinoalpha rating | 4.3 / 5 |
| Test duration | 7 Hours |
| Review Duration | 64 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Feb 2022 |
|---|---|
| Updated Date | Nov 2023 |
GreenPlay Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!