Updated GreenPlay Casino Review for 2024

Registration process

To get access to greenplay offers, UK players first need to make an account. Here are the steps:

1. Press on the Join button at the top left corner.
2. Enter your email address, then choose a username and a password.
3. You will then be required to fill in personal details such as First Name, Last Name, gender, birthday.
4. You will also need to choose your currency. UK players will have GBP by default selected.
5. After the address, city, postcode and mobile number are required. If the player already has a greenplay bonus code, there is also a tab.
6. Players can choose to receive special greenplay promotions offers on their email or SMS. This is followed by the mandatory tick with accepting terms and at least 18 legal preconditions.

Know your customer procedure

The next step is to validate the account’s authenticity, enabling you to play on the platform and use all its features, for example, deposits.

greenplay must verify your identity, age, and address per the UK Gambling Commission. This is done to ensure that you are at least 18 years old and authentic.

Needed documents

The easiest way to clear all this with the casino is by sending a picture of your driving license, which has all the info needed stated above. There is no information on the picture format, but the classic ones such as jpeg or pdf should suffice.

Alternatives for identity:

• Passport
• Identity card

Alternatives for address:

• Utility bill
• Bank statement

User experience

Our experts test the site in as many ways as possible on the players’ three primary devices.

To give exact information on how the website performs on different devices, in our greenplay review, we have tried these platforms.

Desktop

The platform has for its UK players a straightforward experience, fast loading times and no hiccups while changing categories for most of the time. Still, while changing from Games to greenplay Promotions, an Exclusive Club section briefly appears, but it quickly disappears.

When it comes to how the website looks, there is nothing special. The website’s central theme is primarily green, with some black portions as expected from the name. Other than that, the only source of colour comes from the games display.

The website is also easy to navigate. The greenplay offers, games and help section is simple and follows the screen at every scroll, along with the game categories, both sections found at the top.

The Slots section has no separate categories, and they are all grouped under one long scroll down. UK players can also find games with a NEW status in them.

At the bottom, though, a loyalty program is listed. Yet, they can’t find it anywhere else, and you can’t click on it.

Mobile

The mobile version runs just fine. The only issue we found with it is the loading time for some parts of the website. Other than that, the Exclusive Member section availability comes off as a plus. Accessing it shows additional information.

There are no downloadable apps for mobile app stores, so the website version is the only one available.

Responsible gambling

During our greenplay review, we paid close attention to how greenplay handles and implements responsible gaming policies.

When clicking on the Responsible Gaming tab at the footer, you will have the option to answer a series of questions from the self-assessment test. What is good about this test is that it is interactive, perhaps aiding in the UK players assertion of it.

Self-restrict options

Whenever a player feels that he may have exceeded in his gambling activities, they have the following options:

1. Deposit limit, applicable from My Account.
2. Time out period, accessed from the Responsible Gaming policy, can choose from a 24-hour time out period, up to 6 weeks.
3. Self-Exclusion, request by contacting customer support and choosing from 6 months to 5 years. This also means exclusion from other related websites.
4. Reality check, a reminder of how much time has passed.
5. Session timed limits.
6. Autoplay limits.
7. Contact customer support, as they are trained on this matter.

Also, the platform recommends links to different professional organizations, such as GAM STOP and Gambling Therapy Helpline.

UK punters can also find software for content filtering and child restrictions: NetNanny, Gamlock, Betfilter.