Ireland
New Zealand
Romania
XL Casino review brings in-depth details about this UK casino. You will find information about the user experience, creating an account, and receiving XL Casino promotions.
Also, read about safe sessions using Responsible Gambling tools and the game titles available for you.
Read on!
How we review
Our reviews are transparent, our comparisons objective, and our dedication to our UK customers clear. We use complex instruments and strategies for our review system to transmit factual, unbiased and analytical casino reviews. The CasinoAlpha experts are committed to track every little detail to help you make wiser financial decisions.
Advertiser disclosure
Our organization is free of charge and has a primary object to transmit transparent and accurate information to make financial decisions with confidence.
How we make money
CasinoAlpha has a paid partnership for product placement with all the online casino operators listed on the site. Similarly, we receive money from our partners whenever our users click on certain links. Such compensation does not influence our recommendation, advice, reviews, and analysis. We remain unbiased no matter the collaborations we have.
- Navigating the platform for our XL Casino review, we learned that some information could not be found while others were only available while logged out. The interface is manageable, even though the dark theme can be difficult when consulting some informational pages. Additionally, there is no app provided for iOS, Android or Desktop.
- The payment methods include services such as PayPal, Paysafecard or Visa. However, Boku, Skrill or Neteller are not valid options. Additionally, the withdrawal processing time can be extensive, going up to 2 working days.
- The game categories include various Slots titles coming from multiple providers such as NetEnt, Microgaming, PariPlay, Yggdrasil, and Quickspin. However, there are no live casino or table games available.
- The number of XL Casino promotions is defined by a low number, while the bonus packages are mainly for new or first depositing players.
- Customer service agents can be reached by email or phone number, Monday to Sunday from morning to midnight. Regardless, the option to contact the agents through live chat is not available.
- The responsible tools available are numerous and can maintain a safe gambling environment for players. Still, there are no options to set wager and loss limits or a budget calendar.
XL Casino Quick Facts
| Min. deposit | Min. Withdrawal | Max. cashout | Payout time | Game types | Slot games | Live dealer games | Licenses | Bonus | Vip program |
|---|---|---|---|---|---|---|---|---|---|
| GBP 10 | GBP 10 | GBP 1,000,000 | 2 days | Jackpots, Progressive, Scratch cards, Slingo, Slots | 270 | 0 | Gibraltar Regulatory Authority, UK Gambling Commission | 100% up to GBP 50 | No |
XL Casino Games Overview
-
Jackpots -
Progressive -
Scratch cards -
Slingo -
Slots
XL Casino Review Table of Contents
Table of contents
XL Casino promotions
XL Casino offers bonuses to all British players under a few conditions and rules in the interest of fair play. The offers to qualify for are the Welcome Bonus and the loyalty programme.
Read moreTherefore, by creating the XL Casino review, we learned that it is important to have a verified account for receiving any promotions.
Additionally, the general wagering requirement is 85 times the total amount of XL Casino promotions spins. In comparison, the general condition for bonus funds is 50 times the deposit plus real funds.
Video Slots, Slots, Scratch cards, Keno, Race, and Arcade games will contribute 100% towards wagering requirements. The rest of the games will have a 0% contribution towards wagering requirements.
At times, the wagering requirements might change within different promotions displayed by the platform.
Between real funds and funds from promotions, the real ones will be used in a bet before another type of finances.
Go to the Account section, under My Bonuses, or from the menu to see the promotions available to you. Another option is placed on the left of the upper banner.
All bonuses you might receive will be transferred in your balance as Bonus Points or Bonus funds and can be seen from Cashier’s page.
If you do not log in for 90 consecutive days, any bonuses or vouchers will be taken from your balance.
Important
If the casino deems fit, a player should not be offered a promotion from a responsible gambling perspective.
Rules
Gains resulted from bonus wagering will be accrued to your bonus bankroll. Once the wagering requirements are met, any remaining bonus funds and other revenues from it will be transferred to your actual bankroll.
Important
- Once you opt out from receiving specific bonuses, you will not be eligible for future similar promotions.
- If the casino acknowledges any bonus abuse, they might forfeit said bonus or funds from it.
Regarding registration XL Casino promotions, they are not to be combined with other similar promotions.
On some occasions, you might be eligible for bonus vouchers or spins, for which you still need to have a verified account.
Be aware
When you claim a voucher on a specific device, you might complete the requirements for any derived funds only from the device you started.
If you do not use the vouchers provided to you when you intend to withdraw, the voucher will become forfeited.
For all promotions you will be offered, the casino will additionally send a notification either by phone number, text message or email, using the contact details you provided.
Tips
A promotion’s availability begins at 12 AM and ends at 11.59 PM GMT.
Some XL Casino offers will respect the general deposit low limits and might be available to all types of games. In contrast, other offers will have a different deposit low limit and specific games to be wagered.
Read less
XL Casino
100% UP TO £50 + 100 EXTRA SPINS ON GONZO’S QUEST
Disclaimer
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.
Overview
- Company name:
- 888 UK Limited
- Registration number:
- 11790118
- Website:
- xlcasino.com
- Stock indicator:
- 888
- Online since:
- 2018
- Address:
- 601-701 Europort, Gibraltar
- UK Gambling Commission:
- 039028-R-319297-011
- Gibraltar Regulatory Authority:
- 112/113
We introduce our XL Casino review with details about the development company of the casino. 888 UK Limited has published and continues to operate the platform since 2018.
The company is part of 888 Holdings Plc that started in the iGaming industry in 1997, by the present time having revenue of 849.7M USD.
Registration process
If you intend to receive any XL Casino promotions, you must create an account and verify it afterwards.
The sign-up button is placed on top, and you will notice it in the green colour. Push it to create your account and follow the steps below:
- Write down your full name, date of birth, select the gender and tick the box to confirm you are 18+;
- Choose a region, your address and a currency;
- Type down your email address, phone number and select if you would like to receive messages with future offers;
- Find a proper username and password for you, select your occupation, and enter a promo code if you have one.
While navigating from one step to another, you might have the option to return to a previous page and press on next.
Regarding your account availability, when there is no activity registered for 12 consecutive months, it will become dormant.
The balance you might have will also be suspended for security reasons. To have access to your funds, contact customer support by email.
Before it becomes suspended, the casino will try to contact you through the means you provide on your profile.
Recommendation
To have a comprehensive user perspective, we have created an account ourselves and can advise you that the timeframe of creating one is about a couple of minutes.
Verification checks
XL Casino offers the possibility to have the account fully verified since you register, redirecting you to the verification page.
Skip this if you are not ready at that moment to verify by pressing the green-coloured button. To verify later, go to the Account section and click on the Verification Required button.
To have a fully verified account, upload a copy of the following documents:
- Official ID;
- Driving license;
- Passport;
- Birth certificate;
- Utility bill;
- Bank statement;
In order to prove identity and age, it is recommended to use your driving license. Still, it is not mandatory in case you do not own one.
You shall upload not more than 10 files per session that cannot be more than 5MB per file, while formats accepted are JPEG, TIFF, PNG, GIF, BMP, PDF, JPG, TIF, DOC, DOCX and TXT.
Important
The verification process, also called the KYC process, might take up to 72 hours until the casino approves the documents submitted.
XL Casino user experience
To provide a proper perspective to our XL Casino review, we navigated the platform using different devices, browsers, and internet connections.
| Device | Internet | Browser |
|---|---|---|
| Asus ZenBook 14 | WIFI | Google Chrome |
| iPhone 12 Pro Max | 4G | Safari |
| Samsung Galaxy Tab S6 | 3G | Mozilla Firefox |
Desktop
Once you log in, notice the platform’s logo on the left side, next to the menu button, where you will find the home, Slots, and offers buttons.
The casino’s theme is dominated by dark colours of purple, black with white and yellow details or buttons.
See your username to the logo’s left and click on the little arrow to see the My Account section. From here, you may edit the information of your account, verify it, and see XL Casino promotions available to you.
Crucial information is rather difficult to find while logged in. When logged out, sections like Terms and Conditions, Responsible Gaming or Support are placed on the platform’s lower side.
Also, the bonus policy can be accessed if you log out, click on an offer, then push the “Terms and Conditions” option.
Tips
- To look for a specific game title, click the search button placed next to all games categories.
- To log out from your profile, select the last option from the My Account section’s menu.
Mobile
When you switch to your smartphone, the platform’s theme will remain the same, dark with purple colours.
The interface is adapted to support a mobile browser. The buttons for deposit, logo, menu, and offers are placed the same, while ‘My Account’ is now on the far-left side.
See the purple banner that includes games, Jackpots, deposit and vouchers sections by the bottom of the screen.
Recommendation
While the platform runs correctly on a browser, there are no iOS nor Android apps to install.
XL Casino Slot Games
XL Casino review brings details about the game categories you can select to create a proper session.
Important
Make sure your account has gone through the KYC process and is fully verified towards playing any game.
As mentioned before in our XL Casino review, you may search for your preferred title or access games from the home page or the menu button. You may also notice while logged in a selection of games, named Daily or Exclusive.
Be aware
The categories available include Slots, Slingo or Jackpots without any games for Roulette, Blackjack, other Table Games or Live Casinos.
You may come across titles that can be played using only real funds deposited and not funds from bonuses. They will appear with this mention right under the game’s name.
Slots
There are over 270 Slots titles available, including Fox Fire, Scroll of Egypt, Starburst, Cazino Cosmos, Hotline 2 and Treasure Temple.
Go to the menu and click the suggestive section to get redirected to these games to access Slots.
Some Jackpots titles you shall find are Voyage of the Vikings, Dragon’s Fire, The Wolf’s Den and Wild O’Clock.
Game providers
888 Gaming
AGS
Bally
Barcrest
Blueprint Gaming
ELK Studios
Eyecon
GVG
High 5 Games
IGT
Inspired Gaming Group
Instant Win Gaming
iSoftBet
Lightning Box Games
Microgaming
NetEnt
NextGen Gaming
Northernlights
Pariplay
Playzido
Pragmatic Play
Quickspin
Realistic Games
SG Digital
Slingo Originals
Stormcraft
Thunderkick
Wazdan
WMS Gaming
Yggdrasil Gaming
XL Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | GBP 10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | GBP 10 |
| Max. cashout Industry standard: GBP 100,000 | GBP 1,000,000 |
| Payout Time Industry standard: 2 days | 2 days |
| Register time Industry standard: 2 Mins | 2 mins |
| KYC Time Industry standard: 2 days | 3 days |
| Slot games Industry standard: 500 | 270 |
| Bonus Industry standard: 100% up to GBP 200 | 100% up to GBP 50 |
Compare XL Casino
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
GBP 10 | GBP 10 | GBP 1,000,000 | 2 days | 2 mins | 3 days | 270 | 100% up to GBP 50 |
|
|
GBP 3 | GBP 30 | 1 000 000 | 1 day | 2 mins | 2-3 days | 30 | 200% up to GBP 100 |
|
|
GBP 10 | GBP 10 | GBP 1,000,000 | 1 day | 1 min | 1 day | 1100 | 100% up to GBP 200 |
|
|
GBP 10 | GBP 10 | GBP 30,000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to GBP 550 |
|
|
GBP 5 | GBP 10 | GBP 1,000,000 | 1 day | 3 mins | 1 day | 30 | 200% up to GBP 200 |
|
|
GBP 10 | GBP 10 | GBP 7,000 | +3 days | 2 mins | 1 day | 900 | 100% up to GBP 50 |
|
|
GBP 10 | GBP 10 | GBP 1,000,000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to GBP 150 |
|
|
GBP 10 | GBP 20 | GBP 1,000,000 | 1 day | 2 mins | 1 day | 2600 | 200% up to GBP 50 |
XL Casino Review - Payment Methods
In order to make any transaction, the method used is necessary to be in your name. You can deposit using Apple Pay, MasterCard, Visa, PayPal, Paysafecard or Wire Transfer.
If you intend to claim any XL Casino promotions, make a deposit by pressing the green coloured deposit button.
You will see the payment methods available to you, read the Funds Protection Information, thick the box that you agree with them, press “Continue”, and follow the steps.
You can deposit not less than £10, with no higher limits, unless you decide upon that. As well, deposits can be placed by calling customer support without a charge.
Important
Occasionally, the casino will request you to provide additional information about your transactions’ payment methods.
Withdrawals
Between the deposit methods, a few are not permitted for a withdrawal, such as Apple Pay and Paysafecard.
In this scenario, you will be advised to use only the methods available on the withdrawal page. These are MasterCard, PayPal, Visa and Wire Transfer.
To make a withdrawal, next to the balance available, click the arrow and press the Cashier. Go to the designated page and follow the procedure.
Be aware
- Once you request a withdrawal, this process cannot be cancelled or reversed.
- If you request to withdraw the entire account balance, all limits and rules will still be applied.
The lowest limit of a withdrawal is £10, and the approval from the casino can take up to 2 working days.
Additionally, suppose multiple requests are made in 24 hours on the same method. In that case, they might be sent as one payment to you.
From the cashier window, you can see the total balance, as well as bonus or deposit funds.
Tips
The Cashier also offers the possibility to view transactions or set deposit limits.
Apple Pay
MasterCard
PayPal
Paysafecard
Visa
Wire Transfer Loyalty
XL Casino offers its loyalty programme through Loyalty Chips. These are provided for every £2 from real funds you wager in games.
Be aware
Placing wagers using bonus funds cannot contribute towards receiving loyalty chips.
Towards redeeming the Chips for bonus funds, go to the My Account section. Additionally, 10000 worth of Loyalty Chips will sum up £1 of bonus funds.
Related casinos
XL Casino support
- Phone:
- 08002793222
- Email:
- support@Gamessupportonline.com
- Live chat:
- No live chat available
XL Casino offers customer support by email address or phone number. Therefore, we gathered for our XL Casino review the info needed to get in touch with them.
If you instead reach customer service by email, there are a few addresses you can select, according to your query:
- support@Gamessupportonline.com – Account Inquiries
- Promos@bestcareteam.com – Promotions
- Connect@bestloyaltyteam.com – Loyalty Club Inquiries
For phone support, you can call 0800-279-3222. The operating hours begin at 8 AM and can go up to 1 AM. The working days are Monday to Sunday, excluding Saturday, in which you can leave a voice mail or send an email.
Recommendation
The customer support representatives can assist you with queries from XL Casino promotions to platform technical issues. We advise you to reach them with any question as there is no FAQ section and no live chat to provide faster answers, making the experience difficult.
Responsible gambling
We understand and support the importance of a safe environment and the prevention of impulsive behaviour when gambling.
Therefore, we included in our XL Casino review the responsible gambling tools available and where they might be located.
- Access to game history – View the games played within the last 4 months;
- Account closure – Permanently close your account;
- Advice regarding this problem – Advice on how to gamble safely;
- Autoplay limits – Decide the number of rounds to play in a game;
- Financial activity monitor – View the transactions made in the last 4 months;
- Minor-restrictive tools – Prevent underage gambling using Cyber Patrol, GamBlock, NetNanny, Gamban, Betfilter or BetBlocker;
- Reality checks – From half an hour up to two hours;
- Self-assessment – A test that brings awareness upon gaming behaviour;
- Self-exclusion – Temporarily close the account for at least 6 months;
- Deposit limits – Set daily, weekly or monthly limits;
- Take a break – Temporarily close your account for 1 day up to 6 weeks;
- Useful links – Specialised organisations that can provide guidance and help such as BeGambleAware, Gambling Therapy, Gamblers Anonymous, National Council on Problem Gambling or Gamstop;
- Trained customer service – Support agents receive training on how to manage and provide assistance on the matter.
The Responsible Gambling section is placed under My Account by the Useful Links subcategory. While logged out, it is placed at the website’s bottom.
To access game and transactions history, press on the Account section and click My History. Transaction history can also be viewed from the Cashier.
To close your account permanently or temporarily, you need to contact customer support by email or phone.
Be aware
Requests to close your account, no matter for which period, might take up to 48 hours to be approved and actioned.
Set autoplay limits from inside a game and set a reality check from Settings, under My Account. You will receive a notification about the time you have spent in a session.
Additionally, to unsubscribe from receiving XL Casino promotions messages, reach customer service or enter the Responsible Gaming section.
Recommendation
If you begin to notice or understand that gambling is disrupting your health or that it is altering your behaviour or daily life, we recommend contacting support and ask for a permanent self-exclusion. You can also rely upon help organisations that will assist you with guidance toward this matter.
XL Casino Review - Pros and Cons
Pros & Cons
- Various responsible gambling tools;
- Variety of game providers;
- Fast registration process;
- E-Wallets and Debit Cards available for transactions;
- Customer support available by email and phone.
- No live chat available;
- No Live Casino or Table Games;
- Extensive KYC process;
- Low number of XL Casino promotions.
How we tested XL Casino
We assure you that our review process is always in motion. We continue to test and verify the online casinos after publishing our ratings, and it's based on hands-on research that filters the qualitative options from the subpar ones.
| Reviewer | Casinoalpha rating | Test duration | Review Duration | Deposit Methods Checked | Withdrawal Methods Checked | Slots Tested | Live Games Tested | Published Date | Updated Date |
|---|---|---|---|---|---|---|---|---|---|
| Otilia Pavel | 3.5 / 5 | 9 Hours | 56 Hours | Yes | Yes | Yes | Yes | Sep 2021 | Nov 2022 |
XL Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!