XL Casino logo

Updated XL Casino Review for 2024

Casino Rating:
7.1/10

XL Casino review brings in-depth details about this UK casino. You will find information about the user experience, creating an account, and receiving XL Casino promotions.

Also, read about safe sessions using Responsible Gambling tools and the game titles available for you.

Read on!

XL Casino logo
7.1/10
Visit
Usability
7.0/10.0
Navigating the platform for our XL Casino review, we learned that some information could not be found while others were only available while logged out. The interface is manageable, even though the dark theme can be difficult when consulting some informational pages. Additionally, there is no app provided for iOS, Android or Desktop.
Deposits & Withdrawals
7.0/10.0
The payment methods include services such as PayPal, Paysafecard or Visa. However, Boku, Skrill or Neteller are not valid options. Additionally, the withdrawal processing time can be extensive, going up to 2 working days.
Games
4.0/10.0
The game categories include various Slots titles coming from multiple providers such as NetEnt, Microgaming, PariPlay, Yggdrasil, and Quickspin. However, there are no live casino or table games available.
Bonuses
6.0/10.0
The number of XL Casino promotions is defined by a low number, while the bonus packages are mainly for new or first depositing players.
Customer Support
9.0/10.0
Customer service agents can be reached by email or phone number, Monday to Sunday from morning to midnight. Regardless, the option to contact the agents through live chat is not available.
Responsible Gambling
9.4/10.0
The responsible tools available are numerous and can maintain a safe gambling environment for players. Still, there are no options to set wager and loss limits or a budget calendar.
Min. deposit £10
Min. Withdrawal £10
Max. cashout £1000000
Payout time 2 days
Game types Slots, Jackpots, Scratch cards, Slingo, Progressive
Slot games 270
Live dealer games 0
Licenses UK Gambling Commission, Gibraltar Regulatory Authority
Vip program No
  • Progressive Progressive
  • Slingo Slingo
  • Jackpots Jackpots
  • Scratch cards Scratch cards
  • Slots Slots
Deposit options MasterCard, Visa, Paysafecard, Apple Pay, Wire Transfer, PayPal
Min deposit £10
Accepted currency GBP, EUR, USD, CAD
Payout options MasterCard, Visa, Wire Transfer, PayPal

XL Casino Review Table of Contents

XL Casino promotions

XL Casino offers bonuses to all British players under a few conditions and rules in the interest of fair play. The offers to qualify for are the Welcome Bonus and the loyalty programme.

Read more

Therefore, by creating the XL Casino review, we learned that it is important to have a verified account for receiving any promotions.

Additionally, the general wagering requirement is 85 times the total amount of XL Casino promotions spins. In comparison, the general condition for bonus funds is 50 times the deposit plus real funds.

Video Slots, Slots, Scratch cards, Keno, Race, and Arcade games will contribute 100% towards wagering requirements. The rest of the games will have a 0% contribution towards wagering requirements.

At times, the wagering requirements might change within different promotions displayed by the platform.

Between real funds and funds from promotions, the real ones will be used in a bet before another type of finances.

Go to the Account section, under My Bonuses, or from the menu to see the promotions available to you. Another option is placed on the left of the upper banner.

All bonuses you might receive will be transferred in your balance as Bonus Points or Bonus funds and can be seen from Cashier’s page.

If you do not log in for 90 consecutive days, any bonuses or vouchers will be taken from your balance.

Important

If the casino deems fit, a player should not be offered a promotion from a responsible gambling perspective.

Rules

Gains resulted from bonus wagering will be accrued to your bonus bankroll. Once the wagering requirements are met, any remaining bonus funds and other revenues from it will be transferred to your actual bankroll.

Important

  • Once you opt out from receiving specific bonuses, you will not be eligible for future similar promotions.
  • If the casino acknowledges any bonus abuse, they might forfeit said bonus or funds from it.

Regarding registration XL Casino promotions, they are not to be combined with other similar promotions.

On some occasions, you might be eligible for bonus vouchers or spins, for which you still need to have a verified account.

Be aware

When you claim a voucher on a specific device, you might complete the requirements for any derived funds only from the device you started.

If you do not use the vouchers provided to you when you intend to withdraw, the voucher will become forfeited.

For all promotions you will be offered, the casino will additionally send a notification either by phone number, text message or email, using the contact details you provided.

Tips

A promotion’s availability begins at 12 AM and ends at 11.59 PM GMT.

Some XL Casino offers will respect the general deposit low limits and might be available to all types of games. In contrast, other offers will have a different deposit low limit and specific games to be wagered.

  • Bonus rating

    100% UP TO £50 + 100 SPINS

    More details

    Should you claim this bonus?

    A “Poor” rating goes to this XL Casino bonus. Although the casino offers 50 spins on a classic slot, Fluffy Favorites, you can’t win more than £0.25 on each spin. You can get only up to £50 as a match bonus, which is below the average of similar offers. On top of these rules, the wagering requirement is 35x could’ve been less restrictive for such an offer.

    New players only. Valid until further notice. Min dep £20. 100% Games Bonus [GB] max £50+ 100 Free Spins [FS] on Fluffy Favourites (split over 5 days; valid for 3 days respectively;max win cap 0.25p per spin). FS wins granted in GB & valid on selected games only. WR: 35x Games bonus & 35x FS winnings. GB wins cap: £100 + initial bonus. UK: deposit balance can be withdrawn at any time. Country restrictions apply. - T&C Apply, 18+
  • Bonus Email

    Only by email

    9.5 / 10
    Alpha Rating

    Get 100 Free Spins No Deposit

    This offer can only be claimed by subscribing.

    We keep your email private. It's only used to send promotions. Subscribing means you agree to receive them.

Overview

Slots Slots XL Casino
Live casino Live casino XL Casino
Fast withdrawal Fast withdrawal XL Casino
VIP program VIP program XL Casino
Company name:
888 UK Limited
Registration number:
11790118
Website:
xlcasino.com
Stock indicator:
888
Online since:
2018
Address:
601-701 Europort, Gibraltar

UK Gambling Commission:
039028-R-319297-011
Gibraltar Regulatory Authority:
112/113

We introduce our XL Casino review with details about the development company of the casino. 888 UK Limited has published and continues to operate the platform since 2018.

The company is part of 888 Holdings Plc that started in the iGaming industry in 1997, by the present time having revenue of 849.7M USD.

Registration process

If you intend to receive any XL Casino promotions, you must create an account and verify it afterwards.

The sign-up button is placed on top, and you will notice it in the green colour. Push it to create your account and follow the steps below:

  1. Write down your full name, date of birth, select the gender and tick the box to confirm you are 18+;
  2. Choose a region, your address and a currency;
  3. Type down your email address, phone number and select if you would like to receive messages with future offers;
  4. Find a proper username and password for you, select your occupation, and enter a promo code if you have one.

While navigating from one step to another, you might have the option to return to a previous page and press on next.

Regarding your account availability, when there is no activity registered for 12 consecutive months, it will become dormant.

The balance you might have will also be suspended for security reasons. To have access to your funds, contact customer support by email.

Before it becomes suspended, the casino will try to contact you through the means you provide on your profile.

Recommendation

To have a comprehensive user perspective, we have created an account ourselves and can advise you that the timeframe of creating one is about a couple of minutes.

Verification checks

XL Casino offers the possibility to have the account fully verified since you register, redirecting you to the verification page.

Skip this if you are not ready at that moment to verify by pressing the green-coloured button. To verify later, go to the Account section and click on the Verification Required button.

To have a fully verified account, upload a copy of the following documents:

  • Official ID;
  • Driving license;
  • Passport;
  • Birth certificate;
  • Utility bill;
  • Bank statement;

In order to prove identity and age, it is recommended to use your driving license. Still, it is not mandatory in case you do not own one.

You shall upload not more than 10 files per session that cannot be more than 5MB per file, while formats accepted are JPEG, TIFF, PNG, GIF, BMP, PDF, JPG, TIF, DOC, DOCX and TXT.

Important

The verification process, also called the KYC process, might take up to 72 hours until the casino approves the documents submitted.

XL Casino user experience

To provide a proper perspective to our XL Casino review, we navigated the platform using different devices, browsers, and internet connections.

Device Internet Browser
Asus ZenBook 14 WIFI Google Chrome
iPhone 12 Pro Max 4G Safari
Samsung Galaxy Tab S6 3G Mozilla Firefox

Desktop

Once you log in, notice the platform’s logo on the left side, next to the menu button, where you will find the home, Slots, and offers buttons.

The casino’s theme is dominated by dark colours of purple, black with white and yellow details or buttons.

See your username to the logo’s left and click on the little arrow to see the My Account section. From here, you may edit the information of your account, verify it, and see XL Casino promotions available to you.

Crucial information is rather difficult to find while logged in. When logged out, sections like Terms and Conditions, Responsible Gaming or Support are placed on the platform’s lower side.

Also, the bonus policy can be accessed if you log out, click on an offer, then push the “Terms and Conditions” option.

Tips

  • To look for a specific game title, click the search button placed next to all games categories.
  • To log out from your profile, select the last option from the My Account section’s menu.

Mobile

When you switch to your smartphone, the platform’s theme will remain the same, dark with purple colours.

The interface is adapted to support a mobile browser. The buttons for deposit, logo, menu, and offers are placed the same, while ‘My Account’ is now on the far-left side.

See the purple banner that includes games, Jackpots, deposit and vouchers sections by the bottom of the screen.

Recommendation

While the platform runs correctly on a browser, there are no iOS nor Android apps to install.

Games

XL Casino review brings details about the game categories you can select to create a proper session.

Important

Make sure your account has gone through the KYC process and is fully verified towards playing any game.

As mentioned before in our XL Casino review, you may search for your preferred title or access games from the home page or the menu button. You may also notice while logged in a selection of games, named Daily or Exclusive.

Be aware

The categories available include Slots, Slingo or Jackpots without any games for Roulette, Blackjack, other Table Games or Live Casinos.

You may come across titles that can be played using only real funds deposited and not funds from bonuses. They will appear with this mention right under the game’s name.

Slots

There are over 270 Slots titles available, including Fox Fire, Scroll of Egypt, Starburst, Cazino Cosmos, Hotline 2 and Treasure Temple.

Go to the menu and click the suggestive section to get redirected to these games to access Slots.

Some Jackpots titles you shall find are Voyage of the Vikings, Dragon’s Fire, The Wolf’s Den and Wild O’Clock.

Game providers

NetEnt
NetEnt
Microgaming
Microgaming
IGT
IGT
Bally
Bally
Barcrest
Barcrest
Blueprint Gaming
Blueprint Gaming
ELK Studios
ELK Studios
Eyecon
Eyecon
High 5 Games
High 5 Games
Inspired Gaming Group
Inspired Gaming Group
iSoftBet
iSoftBet
Lightning Box Games
Lightning Box Games
NextGen Gaming
NextGen Gaming
Pariplay
Pariplay
Pragmatic Play
Pragmatic Play
Quickspin
Quickspin
Realistic Games
Realistic Games
Thunderkick
Thunderkick
Wazdan
Wazdan
WMS Gaming
WMS Gaming
Yggdrasil Gaming
Yggdrasil Gaming
SG Digital
SG Digital
Slingo Originals
Slingo Originals
Northernlights
Northernlights
Stormcraft
Stormcraft
AGS
AGS
GVG
GVG
Playzido
Playzido
Instant Win Gaming
Instant Win Gaming
888 Gaming
888 Gaming
Show more

XL Casino vs. Market Standards

Min. deposit

Industry standard: GBP 10

£10
Min. withdrawal

Industry standard: GBP 10

£10
Max. cashout

Industry standard: GBP 100,000

£1000000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

3 days
Slot games

Industry standard: 500

270
Bonus

Industry standard: 100% up to GBP 200

bonus
New players only. Valid until further notice. Min dep £20. 100% Games Bonus [GB] max £50+ 100 Free Spins [FS] on Fluffy Favourites (split over 5 days; valid for 3 days respectively;max win cap 0.25p per spin). FS wins granted in GB & valid on selected games only. WR: 35x Games bonus & 35x FS winnings. GB wins cap: £100 + initial bonus. UK: deposit balance can be withdrawn at any time. Country restrictions apply. - T&C Apply, 18+
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
XL Casino

XL Casino

3.5/5
£10£10£10000002 days2 mins3 days270100% up to £ 50
PokerStars Casino

PokerStars Casino

4.8/5
£10£10£10000001 day1 min1 day1100100% up to £ 200
888 Casino

888 Casino

4.5/5
£10£10£300001-2 days1 min1 day1000200% up to £ 550
TradaCasino

TradaCasino

4.4/5
£10£10£7000+3 days2 mins1 day900200% up to £ 40
Pink Casino

Pink Casino

4.4/5
£10£10£10000001 day2 mins2-3 days800100% up to £ 150
Megacasino

Megacasino

4.4/5
£10£20£10000001 day2 mins1 day2600200% up to £ 50
Lucky VIP Casino

Lucky VIP Casino

4.6/5
£10£10£10000001 day2 mins1 day300100% up to £ 100
Jazzy Spins Casino

Jazzy Spins Casino

4.1/5
£5£10No limit2 days1 min1 day96110% up to £ 50
Load more

XL Casino Review - Payment Methods

In order to make any transaction, the method used is necessary to be in your name. You can deposit using Apple Pay, MasterCard, Visa, PayPal, Paysafecard or Wire Transfer.

If you intend to claim any XL Casino promotions, make a deposit by pressing the green coloured deposit button.

You will see the payment methods available to you, read the Funds Protection Information, thick the box that you agree with them, press “Continue”, and follow the steps.

You can deposit not less than £10, with no higher limits, unless you decide upon that. As well, deposits can be placed by calling customer support without a charge.

Important

Occasionally, the casino will request you to provide additional information about your transactions’ payment methods.

Withdrawals

Between the deposit methods, a few are not permitted for a withdrawal, such as Apple Pay and Paysafecard.

In this scenario, you will be advised to use only the methods available on the withdrawal page. These are MasterCard, PayPal, Visa and Wire Transfer.

To make a withdrawal, next to the balance available, click the arrow and press the Cashier. Go to the designated page and follow the procedure.

Be aware

  • Once you request a withdrawal, this process cannot be cancelled or reversed.
  • If you request to withdraw the entire account balance, all limits and rules will still be applied.

The lowest limit of a withdrawal is £10, and the approval from the casino can take up to 2 working days.

Additionally, suppose multiple requests are made in 24 hours on the same method. In that case, they might be sent as one payment to you.

From the cashier window, you can see the total balance, as well as bonus or deposit funds.

Tips

The Cashier also offers the possibility to view transactions or set deposit limits.

MasterCard MasterCard
Visa Visa
Paysafecard Paysafecard
Apple Pay Apple Pay
Wire Transfer Wire Transfer
PayPal PayPal
Show more

Loyalty

XL Casino offers its loyalty programme through Loyalty Chips. These are provided for every £2 from real funds you wager in games.

Be aware

Placing wagers using bonus funds cannot contribute towards receiving loyalty chips.

Towards redeeming the Chips for bonus funds, go to the My Account section. Additionally, 10000 worth of Loyalty Chips will sum up £1 of bonus funds.

Related casinos

XL Casino support

Phone:
08002793222
Email:
support@Gamessupportonline.com
Live chat:
No live chat available

XL Casino offers customer support by email address or phone number. Therefore, we gathered for our XL Casino review the info needed to get in touch with them.

If you instead reach customer service by email, there are a few addresses you can select, according to your query:

  • support@Gamessupportonline.com – Account Inquiries
  • Promos@bestcareteam.com – Promotions
  • Connect@bestloyaltyteam.com – Loyalty Club Inquiries

For phone support, you can call 0800-279-3222. The operating hours begin at 8 AM and can go up to 1 AM. The working days are Monday to Sunday, excluding Saturday, in which you can leave a voice mail or send an email.

Recommendation

The customer support representatives can assist you with queries from XL Casino promotions to platform technical issues. We advise you to reach them with any question as there is no FAQ section and no live chat to provide faster answers, making the experience difficult.

Responsible gambling

We understand and support the importance of a safe environment and the prevention of impulsive behaviour when gambling.

Therefore, we included in our XL Casino review the responsible gambling tools available and where they might be located.

  • Access to game history – View the games played within the last 4 months;
  • Account closure – Permanently close your account;
  • Advice regarding this problem – Advice on how to gamble safely;
  • Autoplay limits – Decide the number of rounds to play in a game;
  • Financial activity monitor – View the transactions made in the last 4 months;
  • Minor-restrictive tools – Prevent underage gambling using Cyber Patrol, GamBlock, NetNanny, Gamban, Betfilter or BetBlocker;
  • Reality checks – From half an hour up to two hours;
  • Self-assessment – A test that brings awareness upon gaming behaviour;
  • Self-exclusion – Temporarily close the account for at least 6 months;
  • Deposit limits – Set daily, weekly or monthly limits;
  • Take a break – Temporarily close your account for 1 day up to 6 weeks;
  • Useful links – Specialised organisations that can provide guidance and help such as BeGambleAware, Gambling Therapy, Gamblers Anonymous, National Council on Problem Gambling or Gamstop;
  • Trained customer service – Support agents receive training on how to manage and provide assistance on the matter.

The Responsible Gambling section is placed under My Account by the Useful Links subcategory. While logged out, it is placed at the website’s bottom.

To access game and transactions history, press on the Account section and click My History. Transaction history can also be viewed from the Cashier.

To close your account permanently or temporarily, you need to contact customer support by email or phone.

Be aware

Requests to close your account, no matter for which period, might take up to 48 hours to be approved and actioned.

Set autoplay limits from inside a game and set a reality check from Settings, under My Account. You will receive a notification about the time you have spent in a session.

Additionally, to unsubscribe from receiving XL Casino promotions messages, reach customer service or enter the Responsible Gaming section.

Recommendation

If you begin to notice or understand that gambling is disrupting your health or that it is altering your behaviour or daily life, we recommend contacting support and ask for a permanent self-exclusion. You can also rely upon help organisations that will assist you with guidance toward this matter.

XL Casino Review - Pros and Cons

Pros
  • Various responsible gambling tools;
  • Variety of game providers;
  • Fast registration process;
  • E-Wallets and Debit Cards available for transactions;
  • Customer support available by email and phone.
Cons
  • No live chat available;
  • No Live Casino or Table Games;
  • Extensive KYC process;
  • Low number of XL Casino promotions.

How we review

   
Reviewer
Reviewer
Casinoalpha rating 7.1 / 10
Test duration 9 Hours
Review Duration 56 Hours
Deposit Methods Checked Yes
Withdrawal Methods Checked Yes
Slots Tested Yes
Live Games Tested Yes
Published Date Sep 2021
Updated Date Jan 2024
Anca Iamandi
AuthorAnca IamandiSenior Author & Editor at CasinoAlpha

Anca's analytic skills developed in Generative Linguistics allow her to bring you clear and concise gambling-related content. Her texts will help you understand casinos, bonuses, fees, and rules and forget about all the gambling myths that pull you down. She's a strong advocate of safe gambling.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor Turiceanu uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors in creating a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

Play responsible! Visit XL Casino

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