Slots.inc Casino Review (2024)

1) they dont pay players as per mentioned withdrawal limits. Recently they decreased limits to 15000 usd monthly its not 30000 usd monthly anymore. 2) i have won a very huge some fair and square in live casino and they denied paying me the full amount and created a new term with max win of 50000 usd which was never to be found previously in terms and conditions. So players need to be aware they have a new term which stated you cannot win more than 50000 usd or 30x your deposit whichever is lower. Honestly there is nothing to like. Firstly the webiste is seriously outdated its hard to navigate. Bottom of the page is mixed up you cant navigate easily. No responsible tools and they do not folow 24 hours cooling off period.

Ita a very dangerous casino. Very serious corruptipn going there with finance team and owners kita B.V. I so believe I’m falling in one of the biggest and most serious online scams in online casino. In summary: Slots.inc operated by Kita b.v. licensed by curacao eGaming license number 1668 JAZ. As per the website Refuses to pay me 385000 USD three hundred eighty-five thousand US dollars by creating a new payout rule which is completely made up and created only after my win that never existed before and was created and published on 11 Nov 2024 and upon creating this new payout rule, they have confiscated 385000 USD of my pending withdrawal. The new payout rule was created 75 days after my initial confirmed win of 105,000 USD of which slots.inc confirmed by email to pay into 4 instalments after several complaints and so confirmed in writing to pay 21250usd per month until January 2025. After paying the first instalment in the month of October they have denied my previous confirmed win and decided to cancel the mutually agreed instalment plan and they have decided to confiscated all wins made in November which are additional new wins as well and to do so in a lawful image they have created a so called new rule called maximum win limit months after my confirmed and acknowledged win, and a week after my new wins. What’s frightening about this rule is not only they have created this rule only after my win and solely for the purpose to deny and confiscate winnings which was won in crazy time in evolution gaming live casino, they have also used the license provider name curacao eGaming license CEG quoting the below phrase to implement a new payout rule on old wins before the rule was published on their website. Luckily, I have terms and conditions downloaded after my win and have screenshots of them. They have quoted in the name of license provider in a meaning that they were forced to implement it. They have quoted the following. “ Please note it is a required agreement from Curacao eGaming, not the casino. Slots.inc should have removed excess balance earlier, but as casino monthly withdrawal limits were bellow maximum daily win as per CEG and there was reasonable chance we won’t have to apply CEG agreement. “ Acting like this rule was forced to them and is a required agreement and they claim they were supposed to remove it earlier but they had to remove and confiscate all pending withdrawals on Monday 11th of November 2024 75 days after my first win and 6 days after my second win and 5 days after my third win while accumulating a total balance of 392000usd so they created a new payout withdrawal rule using the name of the license provider as if they were forced to mandate and confiscate funds. This rule was completely made up after several requests to increase my limit and they spent around 1 week with very little response telling me withdrawal increase request in under approval while they were creating the new payout rule to deny my win behind the scenes. In addition to all that they have denied me from my right to responsible gambling tools to have a 24hours cooling off period after I set a 1usd loss limit. They instantly removed my limits and have tried once to deny me from adding loss limits to push me to play more and lose my funds, luckily it did not happen. Although I sent many complaints that why are you not following your terms and condition on the responsible tools 24hours cooling period they ignored and removed the tools and all limits instantly for more than 7 times in a week while I complain about it. In Details: Below has all details with dates, screenshots, and proof to support my claim for the above complaint and in every communication, since august 29 2024 on first win till date of November 12, 2024. Aug 29, 2024, I have hit a 2000x on a 50 USD bet on pachinko crazy time and photos of my balance. Aug 30, 2024, slots.inc sent emails stating they need 10 days to confirm the win as per terms and conditions. (Newly made-up rule of maximum win which is created on November 11 doesn’t has existence at this stage.) – September 6, 2024, I have downloaded slots.inc terms and conditions to ensure I am following all rules. And no problem at all everything was within the rules and no problem. (Newly made-up rule of maximum win which is created on November 11 doesn’t has existence at this stage.) September 9, 2024, slots.inc confirmed the win after 12 days and stated that due to maintain liquidity they want to reduce limits from 30000usd monthly to 15000usd although stated in terms and conditions its 30000usd in a month. There are multiple emails going back and forward trying to postpone payment reduce payments. And I was taking small partial payment in the month of September and trying to reach a mutual agreement since it was clear they cannot pay not even to follow their own terms of 30000 usd per month. (Newly made-up rule of maximum win which is created on November 11 doesn’t has existence at this stage.) September 10, 2024, To find middle ground with slots.inc since it wasn’t hidden that they want to reduce limits and postpone payments as long as they can I created a deal which was acceptable to me but I did not know that this plan will backfire since they were planning and digging to create a new payout rule. A major attachment email with acceptance and confirmation that the payment will be paid monthly with no delay (Newly made-up rule of maximum win which is created on November 11 doesn’t has existence at this stage.) October 16th 21250 usd was paid instalment 1 is paid. 3 instalments waiting payment as agreement on November 20, December 20 and January 2025. November 4, 2024. I request slots.inc to remove my loss limit in chat and wow it was instantly removed without any cooling off period opposing their terms and conditions. (Newly made-up rule of maximum win which is created on November 11 doesn’t has existence at this stage.) AND BOOOM I hot a 500x on crazy time live casino game with a 250usd bet. And won 125000 usd on top of my balance. My balance reached 200000 usd pending withdrawal at this stage and created a new loss limit of 1 usd. November 5, I came back to chat to ask for limits removal and wow it was instantly removed without following 24hours cooling period as per terms. Was losing and then BOOM I hit few random numbers and got my balance to 250000usd. At this stage I felt uncomfortable because I had a quarter of a million usd with removing limits instantly, so I knew the amount was too big for slots.inc and kita b.v.to pay specially after we had a lot of bumps to reach to a payment schedule of 4 instalments. I quickly emailed finance team and told them I have a 250000usd, so we need to talk, and we need to increase limits. They responded that instalment plan will remain unchanged on nov 4 but they will speak to management and respond back. (Newly made-up rule of maximum win which is created on November 11 doesn’t has existence at this stage.) I have also shared my concern to chat several times on why loss limits are being removed instantly to both finance team and support team. And they both assured me they will not remove it again. For the next days I kept insisting on what the decision will be for new wins but no response or just still waiting for decision. (Newly made-up rule of maximum win which is created on November 11 doesn’t has existence. November 10, 2024, after waiting for a response about my new wins and limit increase and after I asked not to remove loss limits, I went to chats to request limit removal and AGAIN they removed it instantly. At that moment I just knew they really wanted me to lose so bad. And I played again although I was losing 70k but then BOOM again I hit multiple numbers and was able to reach my balance to 392000usd. (Newly made-up rule of maximum win which is created on November 11 doesn’t has existence at this stage.) Final balance of 392111 usd. This is where I felt I will not be paid I said to myself they will probably declare bankruptcy but not pay me 392,000 usd. What was the most amusing part is that with full confidence they just created a new payment law which they called as max win and created a weird formula that cannot be understood and sent me an email denying all my wins. Literally all my wins. They have denied paying the win made in august 29 which we agreed on installments, They have denied any wins made on November 4, 5 and 10. This is a very dangerous act of fraud denying paying wins and creating and coming up with new rules which never existed after player has won. This only means they want to continue the fraudulent with other players. They take money from players who lose and make new rules after players win. Where is the players protection? Who will protect the player from casinos like slots.inc and kita B.V.? Finaly on November 11th last working hour on Monday I received the shocking email while I was waiting for the limit increase request stating that my excess funds of 385000 used has been removed calling it overbalance and using the new rule which they created on the same day. And removing all wins from august up to November. In addition to the agreed installment plan they have confirmed out of nowhere they decided not to pay that also.