Choosing a safe and unproblematic platform is a challenge for most British players. Yet, our mFortune casino review is here to uncover all your curiosities about gaming services, mFortune promo codes, software providers, and the list goes on.
Shall we?
- With this casino, colours are not bothering, buttons are straightforward, and essential features are placed in plain sight in the page footer. There is no difference between registered page roaming or logged out browsing, and mFortune bonus codes are accessible for multiple devices. With the Android and iOS apps, you will experience unproblematic speed, dozens of games, and identical components.
- Your transactions are carried by Visa, Mastercard, Bank Transfer, PayPal, Paysafecard, and Pay by Phone in terms of banking options. It has occurred to us that some well-known payments methods, Neteller, Skrill Moneybookers or Boku, are missing. Moreover, you are expected to wait only one business day for the withdrawal request to be processed, but up to 5 days until the bank submits your payout.
- There are a few game categories available on the platform, from Slots to Table Games. mFortune provides them and regularly adds new slots options to the already 50+ games. While Live Casino and other mentionable game types are missing, you can join the other available gaming services in demo or real play mode.
- The platform puts forward offers comprising bonus funds, rounds, and refer a friend, explained in this mFortune casino review. British newcomers are greeted with a welcome package that comes with spins on deposit and deposit matches. When Game of the Month bonuses may appear, you can select your desired game and unlock bonus rounds and other offers.
- Customer support is available to you 24/7 via Phone, Live Chat and Email. Contrary to this, the waiting time for the Live Chat feature implies waiting for hours before support agents reply. If your questions are commonly encountered, a staff bot will assist you, or you ought to choose to navigate towards the FAQ section since a wide variety of topics is listed here.
- Safe Gaming can be achieved with responsible tools and professional play guidance. Regarding self-exclusion, access to game and payment history, cooling-off limit, and others, you are protected from gambling issues. Additionally, you may find responsible play organisations or take the reliable gambling questionnaire.
| Min. deposit | £3 |
| Min. Withdrawal | £1 |
| Max. cashout | £1000000 |
| Payout time | 1 day |
| Game types | Roulette, Slots, Jackpots, Bingo, Blackjack, Progressive |
| Slot games | 60 |
| Live dealer games | 0 |
| Licenses | UK Gambling Commission |
| Vip program | No |
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Progressive -
Blackjack -
Bingo -
Jackpots -
Slots -
Roulette
mFortune Casino Review Table of Contents
mFortune overview
- Company name:
- In Touch Games Limited
- Registration number:
- 04629082
- Website:
- mfortune.co.uk
- Online since:
- 2007
- Address:
- Fountain House, Great Cornbow, Halesowen, West Midlands, B63 3BL
- UK Gambling Commission:
- 2091
For our mFortune casino review, we have searched for its parent company and learned that Intouch Games Ltd represents a dominant force within the iGaming market.
With over 500 employees, over 5 million UK players and 4 mobile gaming brands, the company transformed from a slot machine and jukebox manufacturer in 2001 to an ever-growing business behind renowned brands.
Registration process
To make an assumed mFortune casino review, we started our membership on the platform. It took us no longer than 3 minutes to create a player profile.
In order to access mFortune promo codes, it is advisable to register on the website, as the process is easy to go through and implies some quick standard steps:
1st step – Choose your residence country and a valid phone number. You should be informed that an SMS message will be sent to you for confirmation, so best select a viable contact number.
2nd step – Select your preferred username, active email, and password.
3rd step – Provide mFortune with your full name, date of birth, personal address and gender.
Lastly, you have to confirm your age-eligibility for joining gaming services, as underage gambling is considered a criminal offence, and accept the terms and conditions.
Be aware
- Not logging in for more than 12 months result in account termination. mFortune will contact you if there are rightful funds that need to be withdrawn. Furthermore, your player profile will be deemed ‘dormant’ and levied with an administration fee of £3 or 5% of the balance.
- mFortune will begin taxation procedures after 30 days from the date the staff tried to contact you. Provided there is still no activity, they will levy you monthly until the balance becomes null or you log in again.
Tips
Should you return after a prolonged period and want to recuperate your funds lost to administration fees, you ought to contact customer support for a refund, and the betting operator will consider your request.
KYC procedure
‘Verification Checks’ or ‘Know your customer’ is a business procedure forwarded by casinos to verify customers and their financial and personal details, facilitating a smooth sail for both the betting operator and UK users.
Recommendation
Consider that you are not permitted to deposit, place stakes in-game or withdraw any rightful earnings until identity verification checks have been satisfactorily solved. We suggest undertaking the KYC procedure from the moment you create a player profile.
We have added to this mFortune casino review essential details about the documents that are needed to pass the ‘Know your customer’ process and are ready to share the acquired data with all British customers.
To have your profile verified, navigate towards ‘Send ID’ and upload the additional documentation, as listed below:
- Email or Phone – verify your contacting methods for a mFortune activation link.
- Proof of identity – Send a visible photo-based document, such as a driver license, birth certificate, or current signed passport, to prove you are the account’s rightful owner.
- Additional verification – To assure you are not an underage gambler or the completeness of details provided, third-party agencies may be used to confirm your age, name and further data.
- Manual checks – The mFortune staff can contact you to submit a copy of your documents at any desired time. As proof of address, you may choose to submit a copy of a utility bill issued at most three months prior.
- AML – To comply with EU Anti-Money Laundering laws, any financial activity between you and the casino will be regularised on the basis that you prior established sources of funds or riches.
Be aware
Failure to submit relevant documents at the casino’s request or submitting incomplete and inaccurate details gives mFortune the right to close your account.
Important
- Should the Verification Checks be accurately provided, you can start to make full use of all casino services and elements between one to five days.
- When additional KYC procedures are taking place, pending withdrawals are delayed due to checking personal documents.
User experience
The mFortune casino review comprises factual details about the transparency, loading speed and intuitiveness of user commands.
Since user-friendliness is a piece of relevant casino information that assures an optimal gambling session, we took matters into our own hands and put different browsers, numerous devices and multiple internet connections to our universal test.
| Device | Internet | Browser |
|---|---|---|
| Asus ZenBook 14 | WIFI | Google Chrome |
|
Samsung Galaxy Z Flip |
3G | Google Chrome |
| Microsoft Surface Pro 7 | 4G | Microsoft Edge |
Desktop
It has occurred to us that this casino responds well to standard testing with GTmetrix, as the fully loaded time of 4 seconds implies risk-free gameplay. What is more, it has a 66% performance and an almost faultless structure of 95%, resulting in no system errors and ensuring that no gaming issues will arise.
Indispensable betting elements are pleasantly displayed, so you shall encounter Bonuses and Promotions, Responsible Gambling, Help, Live Chat and Wagering Requirements in the page’s footer.
The logged-in and logged-out interface gives you access to identical features and promotions. In terms of graphics, the design is colourful and thematic, reflecting the casino logo.
Mobile
The platform has been adapted to portable devices, so all players have access to the same services on the go.
Punters should be informed that they will visualise similar offers, but no special mFortune promo codes for mobile.
Tips
On the ‘Bingo’ section, you shall authenticate and use the mobile services directly from the desktop version or install it by clicking on the relevant links.
Android
In case you are an Android user, you may join the already 100 million players who have tested the services here and started their on-the-go gambling.
With its last update in 2018 and a star rating of 3.6, the mobile version offers the same array of dozens of slots and a couple of Table and Bingo games.
You ought to enrol into user-friendly play with quality graphics. Powered by mFortune Software, the app has no particular offers compared to the desktop version.
iOS
Punters searching for on-the-go gameplay can access the mFortune Slots app designed for iOS devices. British users can select from the 40+ Slots choices, with the same non-stop assistance and similar casino offers.
Last updated in 2018, some recurring game problems may bother UK players since they rated it with 2.9 stars. We have learned that the Live Chat feature is as inefficient as the desktop version, as support agents offered late replies on top of disconnection problems.
Games
The mFortune casino review puts forward a selection of popular Slots, Jackpots, and Table Games. With more than 50 in-house slot games, accompanied by Roulette and Blackjack, this platform has some options for different preferences.
Here, new slots titles are added periodically, so keep an eye on the ‘Online Slots’ with animal, fruity, or food themes.
Slots
Almost 60 titles await gambling enthusiasts who must choose from recognised game choices, namely Fantasy Gold, Spins of Fortune, Monte Carlo.
The lowest bet can start at £0.10 and go as high as £40.
For high-paced action, you can access over ten Jackpot selections, such as Pick a Pot Gold, Cleopatra’s Prizes and Cat and Mouse.
Tips
- Aside from slots, you will encounter European Roulette and 21 American Blackjack. When it comes to these games, you may opt to test the graphics and functionality by playing in demo mode or going to the mobile version.
- Roulette comes with a low limit of £0.10 and has its wager peak at £10. Should Blackjack games interest you, the 4.9 ratings for 21 American Blackjack shall lead to real gameplay dependent on a wager limit of £0.10 to £10.
Recommendation
Compared to the industry, the number of titles and game types is quite low. There are no Live Dealer games and only two table games available, which may come as a disadvantage.
Game providers
mFortune Casino vs. Market Standards
| Min. deposit Industry standard: GBP 10 | £3 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | £1 |
| Max. cashout Industry standard: GBP 100,000 | £1000000 |
| Payout Time Industry standard: 2 days | 1 day |
| Register time Industry standard: 2 Mins | 3 mins |
| KYC Time Industry standard: 2 days | +3 days |
| Slot games Industry standard: 500 | 60 |
| Bonus Industry standard: 100% up to GBP 200 | bonus |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
£3 | £1 | £1000000 | 1 day | 3 mins | +3 days | 60 | 200% up to £ 100 |
|
|
£3 | £30 | 1 000 000 | 1 day | 2 mins | 2-3 days | 30 | 200% up to £ 100 |
|
|
£10 | £10 | £1000000 | 1 day | 1 min | 1 day | 1100 | 100% up to £ 200 |
|
|
£10 | £10 | £30000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to £ 550 |
|
|
£5 | £10 | £1000000 | 1 day | 3 mins | 1 day | 30 | 200% up to £ 200 |
|
|
£10 | £10 | £7000 | +3 days | 2 mins | 1 day | 900 | 200% up to £ 40 |
|
|
£10 | £10 | £1000000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to £ 150 |
|
|
£10 | £20 | £1000000 | 1 day | 2 mins | 1 day | 2600 | 200% up to £ 50 |
mFortune Casino Review - Payment Methods
Financial activity is closely monitored and regulated. When you supply your balance with cash at mFortune, you may choose to add funds via Pay by Phone, Visa, Mastercard and PayPal.
To access deposits functions, go to ‘My account’ and check the ‘Banking’ options. Except for the Pay by Phone Bill, which signifies cashing-in no less than £3, other deposit options have a low limit of £5.
Deposited balance is visualised in the cashable account, along with afferent funds. In case you didn’t use all the deposited funds in gameplay, a settled fee of £3 is applied to your account.
There is no established top deposit limit, only in case you are using your mobile phone account. Mobile phone carriers may determine daily or monthly restrictions on how much you can deposit by phone in one calendar day.
Withdrawals
Opting to withdraw equitable earnings obtained using mFortune bonus codes or real money can be easily done with Visa, Mastercard, PayPal and Bank Transfer.
The ‘Banking’ option in ‘My Account’ is the step you have to follow in order to take your attained gains home.
Be aware
Individual payouts lower than £10 are subject to a fixed fee of £3.
The casino shall inform you if verification checks are needed. Afterwards, the banking options are responsible for the waiting period, which can go from 1 to 5 business days.
Depositing customers have access to quick payouts. For customers who added real money to their principal balance, the withdrawal time is estimated at one working day. If you use the services without deposited funds, the withdrawal request implies a waiting period of 3 business days.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
£5 | No limits | £10 | £500 | 1-5 days |
|
£3 | - | N/A | N/A | N/A |
|
£5 | No limits | £10 | £500 | 1-5 days |
|
£5 | No limits | N/A | N/A | N/A |
|
£5 | No limits | £10 | £500 | 1-5 days |
|
N/A | N/A | £10 | £500 | 1-5 days |
Loyalty
Active, viable, and trustworthy UK players are automatically enrolled in the loyalty program to trade accumulated points for online or land-based offers.
To exemplify this mFortune casino review, we checked loyalty points and how you can get into their possession for other deals.
Your accumulated points will supply you with mFortune bonus codes or material items: electronic devices, mFortune vouchers, tickets to land-based events and more.
Go to the tools banner and press the ‘Loyalty Shop’ rubric to access the Loyalty scheme. Points for mFortune gambling materials can be redeemed by playing bingo games.
Spending real money on bingo tickets means that for every £1, you obtain 2 points and can ultimately change your points for desired casino products listed in the Loyalty department.
The value of offers obtained from the Loyalty Shop is equivalent to three times the deposit value accumulated during the last calendar month.
In case your account has not been supplied with cash, goods from the Loyalty Shop are limited to a top value of £10. Non-monetary offers are expected to be valued at the market rate price.
Be aware
Placing more than 90% of the total bet amount in gameplay implies that the loyalty points secured are limited to three times the value of total deposits made. Extra Loyalty Points will be revoked by mFortune.
Related casinos
Support
- Phone:
- 01384884468
- Email:
- support@mfortune.co.uk
- Live chat:
- Yes, 24/7
Our mFortune casino review contains vital information about how customer support will respond to your uncertainties and inquiries regarding account technical, withdrawals, mFortune bonus codes and more.
The staff is available 24/7, all year long, for customers’ crucial questions via Live Chat, Email and Phone. However, the response waiting times does not align with the non-stop assistance, as the Chat feature implies up to 24 hours until any solution is given.
When you get in touch with the mFortune team, you may find the solutions provided inaccurate or only half-answered.
Bots shall assist you with general and standard queries in the Live Chat. For more personalised and subjective ambiguities, support agents will be put at your disposal.
Tips
- Should you find the Live Chat a time-consuming process, an FAQ section is listed that covers a wide array of subjects, from Verification Checks to cash-outs.
- If you do not wish to be charged for communicating by phone, you can text ‘Help’ at the number available and have the casino team call you back.
Responsible gambling
mFortune casino review promotes effective and safe navigation through its vast elements with the help of some trusty tools. They are:
- Deposit limits – Inform the casino of your budget, and they will not allow you to deposit more than that. Furthermore, you ought to lower or increase your deposit limit at any preferred time. Still, for significant cash-outs, your request will undertake 24 hours waiting period.
- Reality check – According to your settings, you will be notified of your losses and winnings, helping you keep track of time.
- Time-out – Block yourself from the website for a period between 1 day to 4 weeks, during which you won’t receive access to your account or mFortune promo codes.
- Access to account history – Head to your account and verify any deposits, withdrawals and offers assigned to you within the last 3 months.
- Self-exclusion – Beginning to feel like gambling is no longer safe attracts a needed exclusion from 6 months to 5 years. Your account at this casino or sister brand shall be frozen in the meantime.
- Disable promotions – You may do so by contacting support via live chat or phone.
In order to prevent any habit-forming gambling issues, there are multiple ways to keep your session away from harm. Firstly, you can press the pink self-limits button accessible in the ‘Responsible Gambling’ section or request restrictive measures by contacting the staff.
Apart from these tools, you can take matters into your own hands and honestly answer the self-assessment test or inspect the safe gambling advice. What is more, you can use the valuable links to prevention UK centres and professional support numbers.
Important
For British customers who are not yet 18 years old, some special parental control filters such as Net Nanny and Cyber Sitter will keep underage punters away from harm.
Recommendation
If gambling is interrupting your daily activities, head to Gamstop and set the suitable self-exclusion. You would be kept away from gambling materials.
Be aware
The cool-down period annuls your right to receive pending bonuses from your account.
mFortune Casino Review - Pros and Cons
- Loyalty program available;
- A recognised authority licenses this casino;
- The payout time is estimated at one day;
- Daily, weekly, and special mFortune promo codes;
- Registration is quick and easy;
- The presence of a mFortune app for iOS and Android.
- Few game options available.
- Slow responses from Live Chat support.
- There aren't any renowned software suppliers.
How we review
| Reviewer | Anca Iamandi |
| Reviewer | Tudor Turiceanu |
| Casinoalpha rating | 8.4 / 10 |
| Test duration | 9 Hours |
| Review Duration | 42 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
|---|---|
| Updated Date | Nov 2023 |
mFortune Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!