FuturePlay Casino User Reviews and Ratings
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Quick Verdict: What to Expect from FuturePlay Casino
We rate FuturePlay Casino based on specific categories. For Legitimacy and Fairness, we take into account its Curacao license, which is a decent license but has weak mechanisms for handling player complaints and disputes. The Casino’s Payment Methods have a good score due to reliable options like Visa, Mastercard, and Skrill, though more local methods are needed. Customer Support earns its rating for 24/7 live chat and fast response time. Product Rating highlights a wide selection of over 7000 games from top industry providers and user-friendly design, though mobile apps would raise this rating. The reputation is influenced by mixed user feedback regarding withdrawals and bonuses.
Legit & Fairness 6.0/10 |
Payment Methods 8.8/10 |
Product Rating 9.6/10 |
Customer Support 6.2/10 |
Reputation 8.0/10 |
Overview: Key Information About FuturePlay Casino
Min deposit | $20 |
Max cashout | $26000 |
Payout time | 3 days |
Slot games | 7245 |
Live games | 760 |
Vip program | Cashback, Exclusive bonuses + 4 more |
Website Language | English , German + 5 more |
Customer Support Language | English , German + 1 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Restrictive Terms |
Bonuses T&C Limited Game Eligibility |
Responsible Gaming 7 Options |
Our experts have examined FuturePlay Casino in-depth, mainly focusing on its responsible gambling tools, such as Self-limits, Self-exclusion, Session limits, and more, to ensure they promote a safe gambling environment. We have verified the casino’s Curacao license to confirm its legitimacy and compliance with regulatory standards. Our comprehensive review has helped us immerse ourselves in and understand the player’s experience on the site.
Where the casino needs improvement?
- The Casino could consider lowering its minimum deposit requirement from $20 to $10 to attract different categories of players, including newbies.
- The Curacao license is suitable but not the best in terms of privacy. An MGA license would make players feel more safe on the casino website.
- The Bonus T&C limits game eligibility, therefore, they could expand the eligibility criteria to include more categories of players.
Making Transactions at FuturePlay Casino - Deposits & Withdrawals Methods
Min deposit | $20 |
Min. Withdrawal | $20 |
Max cashout | $26000 |
Payout time | 3 days |
Currencies | EUR, NZD + 8 more |
We have tested the FuturePlay Casino deposit and withdrawal methods to get a comprehensive understanding of what players can expect. The most popular payment methods, like VISA and Mastercard, have pretty high minimum deposit requirements, starting at $30. Deposits using Skrill also start at $30, which is relatively high for some categories of players. When it comes to withdrawals, payout time takes around three days, which is on the slower end and could totally be improved. The maximum cashout limit at FuturePlay Casino is set to $26,000, which is high by industry standards.
Alpha’s Verdict
Criteria | Alpha’s verdict | User’s Verdict |
---|---|---|
Limits | Adequate | Good |
Fees | Too many fees above $10 | Too many fees above $5 |
Optimization | Slow loading speed | No mobile app |
Deposit process | Good | Good |
Withdrawal process | Hard to complete | Acceptable |
Customer Support at FuturePlay Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email contact@futureplay.com |
FuturePlay Casino offers accessible and prompt customer service via the 24/7 live chat. The response time is swift, taking 1 to 5 minutes. However, the chat is not very helpful, leaving many questions unanswered. You can also check out the FAQ section on the casino website. However, it is incomplete and only answers basic questions like document submission, frozen games, and account closure. As an alternative, players can contact the casino via email, which is provided on the website.
How CasinoAlpha’s Experts test the support
- We have asked questions on the live chat both during the day and at night to ensure it is available 24/7.
- Our team has asked deposit-related questions both on weekdays and on weekends to ensure that there is no considerable difference between the answers provided.
- We have asked similar trap questions on the chat and via email to test the agents’ knowledge.
- Unfortunately, we couldn’t contact the casino via phone number.
FuturePlay Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2023 |
Third party reviews Poor |
Gambling Products 4 |
Licenses
Curacao - 8048/JAZ2020-13 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
FuturePlay Casino is a relatively new casino, operating since 2023, and it holds a valid Curacao license. Even though Curacao is not the best license, it still proves that the casino functions legally. We have consulted and analyzed other expert and player reviews on sites like AskGamblers, Casino Guru, and Casinomeister and found that FuturePlay Casino averages a score of 6.6 out of 10.
Our Final Verdict: Should You Play at FuturePlay Casino?
FuturePlay Casino wins points thanks to its extended library, which includes over 7,000 slots and 700 live games from top industry providers. The payment section provides several payment methods; however, the $20 minimum deposit requirement could be a drawback for some players. We consider that the platform will improve the website’s loading speed and lower the minimum deposit requirement.
Compare FuturePlay Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
7245 | 760 | 2023 | $20 | $26000 | 3 days | 24/7 | |
5850 | 55 | 2021 | $40 | $80000 | 3 days | No | |
2031 | 49 | 2022 | $20 | 3 days | Not 24/7 | ||
1000 | 100 | 2020 | $10 | 1 day | 24/7 | ||
10200 | 700 | 2023 | $20 | $13000 | +3 days | 24/7 | |
4487 | 282 | 2019 | $10 | $100000 | 3 days | 24/7 |
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FuturePlay Casino's Rankings Across Our Categories
Category | Trending |
---|---|
200% | Top 10 |
Dama NV Casinos | Top 20 |
Online Casinos | Top 10 |
New Casinos 2024 | Top 20 |
The Methodology Behind Our FuturePlay Casino Review
Our review process at CasinoAlphaNZ involves a comprehensive testing phase, and continues with a detailed evaluation. We place a strong emphasis on examining the deposit and withdrawal options, ensuring they are secure and functional. Our team of specialists meticulously analyses a variety of live games and slots to evaluate the overall quality and fairness of the gaming experience offered by FuturePlay Casino. This approach guarantees that our reviews remain accurate, up-to-date, and fair for players.
Review | Details |
---|---|
Reviewer | Anca Iamandi |
CasinoAlpha rating | |
Test Duration | 2 Hours |
Review Duration | 58 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | May 2024 |
Updated Date | Dec 2024 |