Platinum Play Casino User Reviews and Ratings
Rate casino and write a review
Quick Verdict: What to Expect from Platinum Play Casino
Legit & Fairness 8.4/10 |
Payment Methods 6.8/10 |
Product Rating 6.4/10 |
Customer Support 7.8/10 |
Reputation 8.0/10 |
Overview: Key Information About Platinum Play Casino
Min deposit | $5 |
Max cashout | $28600 |
Payout time | 3 days |
Game types | Video Poker, Table games + 14 more |
Slot games | 909 |
Live games | 84 |
Vip program | Exclusive bonuses, Loyalty points + 1 more |
Website Language | English , German + 3 more |
Customer Support Language | English , Arabic + 16 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 9 Options |
As unlikely as it may seem, claiming Platinum Play Casino bonus codes can lead to serious consequences if you don’t have healthy boundaries.
Our team wants to make sure that all our readers enjoy safe gameplay, which is why we recommend applying at least one of the following measures to your account:
- Self-exclusion
- Self-assessment
- Deposit limits
- Underage gaming prevention tools
- Session reminders
To maintain your control over the time spent using Platinum Play Casino bonus codes, you can check your game history by accessing your player account.
Making Transactions at Platinum Play Casino - Deposits & Withdrawals Methods
Min deposit | $5 |
Min. Withdrawal | $50 |
Max cashout | $28600 |
Payout time | 3 days |
Currencies | GBP, EUR + 15 more |
Transactions of $2000 or more involve additional identity verifications. If you withdraw five times or more than your lifetime deposits across all Casino Group platforms, you will be subject to detailed game and play reviews, and you will only be allowed to withdraw $4000/week.
Any sum exceeding the $4000 limit will return to your balance until you become eligible to request a withdrawal again. Due to the anti-money laundering policy, the casino abides by, all payout requests go through a 24-hour screening period. This means that your withdrawal remains in a pending state in which you are allowed to reverse it. Until it’s processed, your payout funds will be regarded as the provider’s money. All in all, the casino has a fast payout time. On top of that, there aren’t any limits when it comes to cashing out, so you may cash out as much as you’d like.
When it comes to deposits, the minimum deposit imposed is $10, which is quite average.
Customer Support at Platinum Play Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Acceptable |
Email feedback@playersupportcenter.com |
Due to its 24/7 availability, we recommend the live chat option as the most efficient way to obtain answers to your questions.
The agents are very professional and efficient, so your conversations shouldn’t last longer than a few minutes.
Since the wait time is also short, you won’t have to take much of your time to solve any Platinum Play Casino-related issues.
As is the case with any other gambling platform, though, you may interact with one or two unhelpful agents. If this happens, try to access the live chat section again or simply insist on your questions.
For less urgent queries, make sure you use the email address: platinumplaycasino.com
Platinum Play Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses Alderney Gambling Control |
Online since 2003 |
Third party reviews Fair |
Gambling Products 3 |
Licenses
Alderney Gambling Control - 155C1 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
The platform is operated by Digimedia Ltd, an MGA-licensed company whose brands are powered by Microgaming software.
The Digimedia Ltd services are accredited by eCOGRA, a top-tier testing agency that guarantees professionalism, safety, and security.
Given the strict standards imposed by the agency, you can expect excellence when it comes to both game quality and casino operations.
Our Final Verdict: Should You Play at Platinum Play Casino?
Pros
- iOS app
- Loyalty program
- 24/7 live chat customer support
- eCOGRA accreditation
Cons
- A low number of slots
- No e-mail or phone customer support
Compare Platinum Play Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
909 | 84 | 2003 | $5 | $28600 | 3 days | 24/7 | |
7497 | 468 | 2017 | $10 | $18000 | 1 day | 24/7 | |
6500 | 218 | 2023 | $10 | $20000 | 2-3 days | 24/7 | |
7500 | 465 | 2020 | $10 | $10000 | 1-2 days | Not 24/7 | |
1300 | 295 | 2020 | $10 | 3 days | 24/7 | ||
550 | 264 | 2002 | $10 | $16000 | 2 days | 24/7 |
Platinum Play Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Mond Casino
Pros
- Wide selection of over 4,000 games, including live dealer options.
- Curacao license ensures fairness and safety.
- Supports responsible gaming features.
- Diverse payment methods and 24/7 multilingual support.
- VIP program offers exclusive perks for loyal players.
Cons
- Website can be overwhelming
- Some payment methods are not available
Our Verdict
Mond Casino impresses with over 4,000 games, including live dealer options, from reputable providers like Evolution Gaming and Microgaming. It holds a Curacao license, ensuring fairness and safety, and supports responsible gaming features. The casino offers diverse payment methods and 24/7 multilingual support. Its VIP program rewards loyal players with exclusive perks. While the website can be overwhelming due to its vast options, Mond Casino remains a top choice for online gaming enthusiasts seeking variety and quality.
Kingamo Casino
Pros
- 3500+ pokies and 610+ live casino tables
- More than 60 premium game studios, including Play'n Go and Ezugi
- Complete VIP scheme with numerous benefits
- 24-hour payouts on most payment methods
Cons
- $30 minimum deposits and $45 withdrawals are very high
- Sometimes the platform loads slowly
Our Verdict
Kingamo Casino offers you one of the best online casinos in NZ, featuring an extensive gaming experience with over 3500 pokies and 610 live casino tables, providing players with a diverse array of options for entertainment. The operator partners with more than 60 premium game studios, including industry leaders like Play'n Go and Ezugi, ensuring top-quality gaming content. Kingamo Casino features a complete VIP scheme, offering players numerous benefits and rewards for their loyalty. With 24-hour payouts on most payment methods, players can enjoy swift access to their winnings. However, the casino's $30 minimum deposit requirement and $45 withdrawal minimum are relatively high, which may deter some NZ punters. Additionally, you may experience occasional slow loading times on the platform.
Lucky Dino Casino
Pros
- The sum New Zealanders may cash out per month is unlimited
- There is a simple and advantageous loyalty system
- The gambling platform offers over 1500 thematic pokies
- NZ players can talk to live chat operators before registering
- Payment methods are SSL encrypted for extra security of data and funds
- Many top developers such as Big Time Gaming, BF Games, Pragmatic Play, etc
Cons
- Live chat is not 24/7, and there is no phone number for customer support
- New Zealanders cannot play games in demo mode
- No mobile apps or desktop apps available
Our Verdict
Lucky Dino Casino is a top-tier casino site that presents an enticing opportunity for New Zealand punters with its unlimited monthly cashout option, allowing you the freedom to withdraw your winnings without restriction. The website features a simple yet advantageous loyalty system, rewarding you for your continued playing. With over 1500 thematic pokies on offer, you are spoilt for choice with a diverse selection of games to explore. Lucky Dino collaborates with many top developers, including Big Time Gaming, BF Games, and Pragmatic Play, ensuring high-quality gaming content. However, you should be aware that live chat is not available 24/7, there is no phone number for customer support and you can't try games in demo mode.
Read ReviewPlatinum Play Casino's Rankings Across Our Categories
Category | Trending |
---|---|
Netent Casinos | Top 20 |
Mobile Casinos | Top 20 |
100 Free Spins | Top 5 |
Deposit $1 | Top 20 |
Online Pokies Free Spins | Top 20 |
Casino Bonuses | Top 5 |
$20 No Deposit | Top 5 |
Free Mobile Bonuses | Top 20 |
The Methodology Behind Our Platinum Play Casino Review
CasinoAlphaNZ is dedicated to providing a thorough and transparent review of Platinum Play Casino. We start our review process with a thorough testing phase, and an in-depth analysis. We meticulously examine the deposit and withdrawal methods to ensure they are user-friendly and adhere to the highest security standards. Moreover, we analyse a great number of live games and slots to ensure the overall gaming experience at Platinum Play Casino is fair. This comprehensive approach ensures that our reviews remain relevant and reliable for our players, providing all relevant information for an informed decision.
Review | Details |
---|---|
Reviewer | Anca Iamandi |
CasinoAlpha rating | |
Test Duration | 9 Hours |
Review Duration | 55 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Jun 2022 |
Updated Date | Nov 2024 |