SpinPug Casino User Reviews and Ratings

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Quick Verdict: What to Expect from SpinPug Casino

Overview: Key Information About SpinPug Casino

Min deposit$10
Payout time3 days
Game types
Slot games2800
Live games235
Website LanguageEnglish
Customer Support LanguageEnglish

Legitimacy and Fairness: Why It’s Safe to Play Here

9.2/10Legit & Fairness

Pros & Cons of legitimacy and fairness

Pros Cons
Good payout percentages for all games Only one licence (MGA)
Independent audits from iTechlabs, RGC, GLI, Gamcare, and SSL Encryption No audits from eCogra or Gamstop

Safety/ licences

SpinPug Casino is licenced with the Malta Gaming Authority (MGA). Holding an MGA licence means the casino has to adhere to strict standards, which makes the casino legit. This license proves that the casino cares about the safety and security of its customers and ensures safety protocols.

Casino Payout Rate

SpinPug Casino has a payout rate of 95-96% on most games. While the highest payout rate we found was 98% on some Blackjack games, we also found payout rates in the range of 60% on other games.

How are you protected?

SpinPug has certifications and independent audits from iTechLabs, GLI, and Gamcare. These measure protects players against foul play and ensures casinos prioritise user safety.

Making Transactions at SpinPug Casino - Deposits & Withdrawals Methods

PaymentMin depositMax withdrawal
Visa MasterCard$10$100000
Paysafecard$10$100000
Neosurf$10$100000
Neteller$10$100000
Skrill$10$100000
AstroPay Card$10$100000
Jeton$10N/A
Flexepin$10N/A
BTC$10$100000
ETH$10$100000
Min deposit$10
Min. Withdrawal$25
Payout time3 days
Currencies

How to Deposit

  • Click “Deposit” on their homepage.
  • Select the amount you wish to deposit and select a bonus option.
  • Choose your payment method from the list provided.
  • Complete the form by adding the relevant details and clicking “Deposit” or “Pay Securely”.
  • Your funds should appear in your account instantly.

Please note that crypto deposits will not be instant, as they can take several minutes to confirm on the blockchain.

We found the deposit process to be simple from start to finish. The platform supports the following deposit methods:

  • Visa/ MasterCard
  • Paysafecard
  • Astropay
  • Neosurf
  • Neteller
  • Skrill
  • JetonCash
  • Flexepin
  • Bitcoin
  • Ethereum

Our team compared their number of payments with other casinos like Ruby Fortune, and concluded that their depositing method list is extensive and includes more various payments than other casinos.

Minimum Deposit Limits and Fees

SpinPug Casino requires a minimum deposit of $10 across all payment methods with no additional fees (some service providers charge a fee, so be sure to check these before depositing). Deposits are limited to $100,000 per day for each payment method, and we found that all the information regarding deposit limits and fees aligns with our experience.

Players must opt-in for bonuses, but the minimum $10 deposit is enough to become eligible. Please note that bonuses and deposits must be wagered at least 40 times in a Bonus Game before funds can be withdrawn, which can be found using the advance search filter. Since the online casino allows players to only make a small payment in order to access a fair amount of incentives, after completing its analysis, our experts has added it to our index with the best minimum deposit online casinos.

We found all the banking information we needed on each page of the deposit process. However, you can find more information about deposits by clicking on the “Terms and Conditions” link, which is displayed directly beneath the “Deposit” button.

How to Withdraw

  • Click the “Withdrawal” button at the top of the homepage.
  • Select your payment method and withdrawal amount and click “Confirm”.
  • Contact customer support if you experience any issues.

We found the withdrawal process to be straightforward, and we were able to complete the standard procedure in just a couple of minutes using the following payment methods:

  • Visa/ MasterCard
  • Paysafecard
  • Astropay
  • Neosurf
  • Neteller
  • Skrill
  • Bitcoin
  • Ethereum

Withdrawal Time

It pays out within three working days for all payment methods.

Payments are processed Monday – Saturday between 6:00 and 15:00 UTC. SpinPug Casino is also on our instant payment casinos list because if you select Skrill, ecoPayz, Neteller, or Interac, you can instantly withdraw up to €300 per day if you verify your account.

Please note that instant payouts require account verification and may be unavailable for sportsbooks and live games.

Withdrawal limits & policies

SpinPug Casino has a withdrawal limit of $100,000 across all payment methods.

Withdrawals must be over €25 or the equivalent. You can withdraw your funds using ARS, AUD, BRL, CLP, EUR, INR, MXN, NZD, PEN, and USD. SEPA Bank Transfers are available for EUR only and incur a €15 fee.

Deposit & Withdrawal Verdict

This casino supports more than ten deposit and withdrawal methods, including crypto payments. The three-day processing time and $10 minimum deposit align with the industry standard, but verifying an account allows instant payouts.

If you’re looking for a casino that supports crypto payments and instant payouts, we recommend SpinPug.

Pros & Cons of Deposits & Withdrawals

Pros Cons
Supports crypto payments €15 fee for SEPA transfers
Instant payouts for Skrill, ecoPayz, Neteller, and Interac €25 minimum withdrawal is higher than some casinos
Supports over ten payment methods No Apple Pay or Google Pay deposits

Customer Support at SpinPug Casino: Assistance When You Need It

9.2/10Customer Support

SpinPug’s customer support team is on hand 24/7. Live chat is available around the clock, and responses are near-instant. For more complex questions, players can email customer support at support@spinpug.com or send a message to support staff via the built-in messaging system.

Support staff were knowledgeable and could answer our queries promptly between 5 am and 9 pm UTC. Outside of these hours, we found responses came from chatbots. Email responses take between one and three days, but we were satisfied with the support we received.

SpinPug Casino Product Ratings: How Slots, Table Games, and Live Casino Perform for Players

10.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Scratchcards
Scratchcards
Keno
Keno
Craps
Craps
Blackjack
Blackjack
Sic Bo
Sic Bo
Poker
Poker
Live casino
Live casino

Game providers

Pokies Verdict

SpinPug Casino features over 2,800 slot games from leading providers like Betsoft, Thunderkick, Evolution Gaming, and Microgaming. Games are easy to find thanks to the advanced search filters, which enable us to search for specific titles and developers. If you value a wide selection of games from industry-leading providers, SpinPug could be a great choice.

Pros & Cons of Slot Games

Pros Cons
Wide selection of 2,800 slot games We didn’t find any cons with slot games
Top-tier providers include Betsoft, Thunderkick, Evolution Gaming, and Microgaming
Games are easy to find
Many games are available in demo mode

What Famous Slot Providers are Missing?

  • Orion
  • Novomatic
  • RTG
  • Scientific Games
  • WMS

The slot providers mentioned above are known for their innovative gameplay and high-quality graphics, so their presence would be a welcome addition. However, because SpinPug supports most top-tier slots providers, their absence doesn’t influence our rating of this casino, as it didn’t change the overall gambling experience.

Slot Types

SpinPug Casino has 2,800 slot games. We found traditional, premium, video, 3D, jackpot, bonus, and arcade slots from top operators like Pragmatic, Evolution, and Netent.

The “Community” section provides valuable insights about many popular slot games at SpinPug. We recommend checking out the ratings provided with each game, as they allowed us to see which are favoured most within the player community.

Types of Jackpots

SpinPug Casino has 220 jackpots available from leading providers. This includes traditional jackpots, progressive jackpots, and various themed jackpot games. If you’re new to jackpot games, you can play any of these games in demo mode. This means you can get to grips with the game dynamics before committing real funds.

Tournaments

Each time you play a game at SpinPug Casino, you enter a weekly wagering tournament. Here, you can earn points each time you play. Every point equals a 1 EUR stake, except for bonus money, which doesn’t count towards your score.

You can find tournament information by clicking on the “Tournaments” link near the top of the homepage. Tournaments run from 0:00 UTC on Monday until 23:59 UTC on Sunday, and you must have deposited real money to enter.

Slots Min & Max Bets

Min Bet $0.10
Max Bet $200

The minimum bet for slot games at SpinPug Casino is $0.10, and the maximum is $200. We had to enter the games to determine the minimum and maximum bets for each, as this information was unavailable from the main menu.

Top Slots & Payout Rate

We created the table by ranking slot games according to their payout rates (RTP). To make it to the top slots table, we also consider the slot provider, multipliers, and unique features.

Slot Game Provider Extra features
Chilli Heat Pragmatic Play Free spins, Money Respins, Wild
Sweet Bonanza Pragmatic Play Scatter, Wild, Bonus Spins, Tumble Feature, Ante Bet
Big Bass Bonanza Pragmatic Play Free spins, Wild
Bison Battle Push Gaming Wild, Scatter, Instant Wins, Multipliers, Walking Scatters, Free Spins, Sticky Wilds, Respins, Instant Wins
Razor Shark Push Gaming The Nudge, Reveal Bonus Feature, Free spins

Live dealer games verdict

SpinPug Casino offers 235 live dealer games. These live games were developed by Pragmatic Play, Ezugi, Evolution Gaming, and betgames.tv. If you’re looking for a variety of live games from leading vendors, SpinPug could be a viable option.

This section is still better than other casinos like FreeSpins Casino and SkyCity Casino, but it can also see some presentation improvements and filters, as we can find on Wildz Casino.

Pros & Cons of Live Games

Pros Cons
High-quality games. Only four providers.
Lots of bonuses and promotions. Fewer live games than in some casinos.
Above-average number of live casino games.

What Famous Live Games Providers are Missing?

  • Authentic Gaming
  • Playtech
  • StakeLogic

Although we found the live dealer game selection high quality, we would have liked to see more providers available. Including vendors like Authentic Gaming, Playtech, and StakeLogic would have improved our rating, but their absence did not impact our experience. Nonetheless, a broader selection would be appreciated, which is important to some players.

Types of live games

SpinPug Casino offers 235 live dealer games. Players can choose from live dealer games such as Roulette, Blackjack, Baccarat, and Sic Bo. There are also some novel live games and various adaptations of classic games. Plus, we found many of these games are available in demo mode.

Live Roulette

SpinPug Casino features 36 live Roulette games. We found several variations available, including Traditional, Speed, Auto, Mega, Grand Casino, and Lightning. We also found games available in multiple languages, including English, Romanian, Turkish, Finnish, French, Hungarian, Polish, and Portuguese.

Live Blackjack

SpinPug Casino has 119 live Blackjack games, including Traditional, Speed, Ruby, and Azure variations. Most of the games are available to play in demo mode, and we were able to select from multiple languages, such as English, Finnish, French, Hungarian, Polish, and Portuguese.

Live Baccarat

There are 42 live Baccarat games available at SpinPug Casino. Live Baccarat games are available in multiple languages. We found several variations of the game, including Speed, Mega, and Squeeze.

Min & Max Bet Live Casino Games

Live Roulette Min & Max Bet $0.01 – $50
Live Blackjack Min & Max Bet $0.01 – $50
Live Baccarat Min & Max Bet $0.01 – $50

We found the minimum and maximum bets to be consistent across all live games at SpinPug Casino. The minimum bets for live Roulette, Blackjack, and Baccarat are $0.01. The maximum bets for each game are $50.

More games

  • Sic Bo
  • Poker
  • Live Card Games
  • Live Jackpots
  • Live Slots
  • Monopoly
  • Dragon Tiger
  • Deal or No Deal
  • Bingo

We found a vast selection of games available at SpinPug Casino. There are several novel titles and familiar games like Monopoly, Poker, Bingo, and Deal or No Deal.

Usability

How to create an account

  1. Click “Join”.
  2. Enter an email address and phone number, and create a password.
  3. Enter your date of birth, deposit limit, username, and currency.
  4. Confirm you are over 18 years old and click “Agree and Register”.
  5. Verify your email address using the URL sent to your email address.
  6. Contact customer support if you have any issues.

The registration process is straightforward and only takes a minute. If you’ve registered for an online account before, you’ll be familiar with this process. During the account creation process, you’ll be prompted to add a bonus code if you have one. You can also subscribe to receive bonus offers and free spins.

How to complete the KYC process

You’ll need to provide some personal information to access the full range of features. SpinPug requires players to verify their identity, address, and deposit method. To complete the KYC process, you’ll need to upload one or more of the following documents in the “My Account” section:

Identity (photo):

  • Passport
  • Driving license
  • Official government-issued ID card

Address:

  • Utility bill
  • Bank statement

These should be original documents that fully display your name and address and are no more than three months old. Photos should be clear, in-date, unblurred, undamaged, and in colour, with all four corners of the document visible.

Deposit Method:

  • Online banking or bank statement displaying name/amount paid
  • Bank card (you can cover the middle eight digits and VC/CVV number)
  • E-wallet or mobile payment account

To upload the documents, head to “My Account” and click “Confirm Identity”. This process should only take a couple of minutes. If your account is not verified, you won’t get access to all the available features.

Desktop interface verdict

The interface is sleek and intuitive. Each area of the website is clearly labelled and easy to find. The games are clearly categorised, so we found everything we sought smoothly. If you value an intuitive, colourful, and well-organised interface that loads quickly, SpinPug could be a good choice.

How does the graphic look?

The SpinPug website features bold, colourful sections that are easy to navigate thanks to the advanced search features. We found the purple and pink graphics visually pleasing throughout.

How to navigate

The casino offers effortless navigation throughout the casino. Players can search for their favourite games by title, theme, collections, or providers.

We also found all the account information and navigation features we needed were readily available at the top of the page.

How are the games categorised?

Games are categorised efficiently at SpinPug. The search bar in the middle of the page allows you to filter games by title or provider. Also, you can search for specific types of games by clicking the “Collections” drop-down menu.

Can you browse easily through the site?

The testing team was able to find everything we were looking for with minimal effort. We didn’t have to click through multiple pages, and each page loaded quickly and smoothly. However, we were unable to navigate the interface without logging in first.

Mobile interface verdict

SpinPug Casino does not have a dedicated mobile app. However, we found that the casino loads and runs smoothly on desktop and mobile browsers. If you’re looking for a casino that works well on any device, this site is worth considering.

How does the graphic look?

We found that the interface works just as well on mobile as it does on desktop browsers. The design is intuitive, and all areas of the website are easy to access.

How to navigate

The mobile interface is just as easy to navigate as the desktop version. However, the desktop version is more comfortable for players who are not familiar with mobile games.

The content is displayed conveniently, and we didn’t experience any bugs using the mobile interface.

How are the games categorised?

Games are categorised as Top, New Releases, Slots, Card Games, Table Games, Video Poker, Arcades, Jackpot, and Megaways Slots. We could search for games by their titles and providers using the search bar, which is easy to locate in the centre of the page. We found that each software provider was available on desktop and mobile browsers.

Games can also be filtered by: A-Z, Top Wins, Bonus Games, Most Played, Last released, and Feel Lucky.

Usability pros and cons

Pros Cons
Advanced search and filter features Not accessible in some countries
Easy to navigate The interface is unavailable when logged out
Clear categorisation
Fast loading speed

SpinPug Casino’s Reputation: Licensing, Security, and Third-Party Reviews

Licenses

MGA - MGA/B2C/717/2019

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

The casino is part of the Winzon Group LTD, a leading gambling and iGaming solutions provider. The company operates over 40 online casinos and has been in business since 2018. Each casino under the Winzon Group umbrella holds the Malta Gaming Authority license.

Pros & Cons of Casino Reputation

Pros Cons
Licenced with the Malta Gaming Authority (MGA) MGA is the only licence held by the company
Winzon Group LTD is a well-established name SpinPug is restricted in several regions

Our Final Verdict: Should You Play at SpinPug Casino?

The website is easy-to-navigate. The advanced search filters made it easy to browse the vast selection of 2,800 slot games and 235 live dealer games. The minimum bets of $0.01 and maximum bets of $50 make the live dealer games suitable for most budgets, though some players may prefer higher maximum bets.

If you’re looking for a wide selection of slots, low minimum bets, and crypto payments, SpinPug could be a good choice.

What sets SpinPug Casino apart from its competitors?

Its features an intuitive interface that sets it apart from the competition. The selection of 2,800 slots is larger than many other casinos, and the $0.01 minimum bets are lower than other casinos. We like the crypto payment support and advanced search filters.

Compare SpinPug Casino With Other Top NZ Casino Sites

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
SpinPug Casino Logo28002352019$103 days24/7
ICE36 Casino Logo74994652019$10$100001-2 daysNot 24/7
Bodu88 Casino Logo60002892022$10+3 days24/7
Bet365 Casino Logo1500952001$102-3 daysNot 24/7
Jupi Casino Logo102496382021$10$70003 daysNot 24/7
Luckster Casino Logo31451792021$10$7000+3 days24/7

SpinPug Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos

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Villento Casino

Pros

  • Varied slot selection
  • Live dealer games
  • Low minimum deposit

Cons

  • No live roulette
  • Limited slots (500)
  • Higher withdrawal minimum (NZ$50)

Our Verdict

Villento Casino is a top tier online casino that offers a variety of gaming options, including 500 slot games and 150 live dealer games. With a minimum deposit of $10 and a minimum withdrawal of $50, it provides accessible entry but a higher threshold for cashing out. While the casino delivers a solid selection of slots and live dealer games, it lacks live roulette options.

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Touch Casino

Pros

  • Over 3600 pokies.
  • More than 430 games combined for table and live casino games.
  • 24/7 customer support service.
  • High graphics and pleasing interface.

Cons

  • VIP is invitation only.
  • No mobile apps.
  • No call centre customer service.

Our Verdict

Touch Casino is a top rated casino choice for NZ players, offering an extensive selection of over 3600 pokies and more than 430 table and live casino games. The platform boasts high graphics and a visually pleasing interface, ensuring an enjoyable gaming experience. You can rely on the 24/7 customer support service for any assistance, although there is no phone call option available. The VIP program is by invitation only, providing exclusive perks to selected players. While the absence of dedicated mobile apps is a minor drawback, the comprehensive game library and user-friendly design make Touch Casino a top contender in the online gaming market.

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Slotsite.com Casino

Pros

  • You can play over 2500 pokies and 110 live casino games
  • Top-tier providers like Play'n Go, Playtech and Eyecon
  • Min deposits of $10 and withdrawals of $2.5
  • Licensed by the Malta Gaming Authority

Cons

  • Lack of dedicated mobile apps
  • There are no crypto banking options

Our Verdict

Slotsite.com Casino offers NZ punters a top-notch casino site with a robust gaming experience with over 2500 pokies and 110 live casino games, providing a wide variety of entertainment. The platform features top-tier providers such as Play'n Go, Playtech, and Eyecon, ensuring high-quality game options. With a minimum deposit of $10 and withdrawals starting at just $2.5, the casino is accessible and user-friendly. Licensed by the Malta Gaming Authority, Slotsite.com Casino guarantees a secure and regulated environment for its players. However, the lack of dedicated mobile apps and crypto banking options might be a drawback for some convenience-oriented NZ users.

SpinPug Casino's Rankings Across Our Categories

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The Methodology Behind Our SpinPug Casino Review

Our main goal is to offer you authentic reviews of SpinPug Casino. Rigorous testing is our priority before publishing our reviews. Our detailed evaluation process ensures that payment options are completely safe and accesible. We include testing different slots and live games in our review to assess their fairness and quality. Our detailed testing guarantees reviews you can rely on. Our detailed testing guarantees reviews you can rely on.

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Reviewer
CasinoAlpha rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
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Authors
Elena Buzincu
AuthorElena BuzincuSenior Author & Editor at CasinoAlpha

Elena is always ready to help players make their best gambling decisions. She already has a great understanding of what they are looking for in an online casino, and what this industry is about, but she knows there’s much more to discover. She's hoping that someday she will travel to Asia to learn about that unique gambling scene too.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina’s analytical way of thinking is what casino players need to understand the casino market. With her expertise in this niche combined with her intensive studies in linguistic typology and hermeneutics, she will provide you with the essential help to make informed decisions. Trust her to be your trustworthy guide!