Ireland 
New Zealand 
Romania 
Our Casoola casino review teaches you all the gambling info you need to know! In case you decide to give this betting operator a try, we are here to offer you info about safe gaming, betting details, and Casoola bonus codes guidance.
How we review
Our reviews are transparent, our comparisons objective, and our dedication to our UK customers clear. We use complex instruments and strategies for our review system to transmit factual, unbiased and analytical casino reviews. The CasinoAlpha experts are committed to track every little detail to help you make wiser financial decisions.
Advertiser disclosure
Our organization is free of charge and has a primary object to transmit transparent and accurate information to make financial decisions with confidence.
How we make money
CasinoAlpha has a paid partnership for product placement with all the online casino operators listed on the site. Similarly, we receive money from our partners whenever our users click on certain links. Such compensation does not influence our recommendation, advice, reviews, and analysis. We remain unbiased no matter the collaborations we have.
- Opting for desktop, tablet, mobile or other devices, you shall encounter similar features, no loading delays, appealing graphics, and identical promotions. If you use the platform logged-in, you have access to a more intuitive platform than when using the services logged-out. In contrast, there is no Android or iOS app available yet for mobile users.
- Depositing or withdrawing funds at this casino can be done with PayPal, Boku, MuchBetter and numerous other UK payment options. However, the withdrawal time is not up to UK standards, as you have to wait up to three days before the cash-out is processed.
- This Casoola casino review points that there are thousands of choices for players. You will discover multiple game types all in one place, thanks to the extensive list of software vendors: NetEnt, DreamTech, Spin Play. You have access to 2000+ Slots, 50+ Table Games and 80+ Live Casino. Moreover, you may play both in real and demo mode.
- Heading to the Promotions page will provide access to Casoola bonus codes to you as soon as you add qualifying deposits. On top of the standard welcome package, you have the chance to discover daily, weekly and weekend offers: extra spins, cashback deals, and match-up bonuses.
- You may contact the casino via phone call, email, or live chat 24/7. While the FAQ section offers payment options info and KYC procedure details, for non-general queries, you may opt for Live Chat. The team has satisfactorily offered solutions to our queries and ambiguities regarding indispensable casino elements. Still, busy hours may result in slower communication.
- You are protected by a toolbox comprised of reality checks, self-limits, self-exclusion and many more. Additionally, you are offered advice on how to stay safe, verify your gambling habits and contacting support organisations.
Casoola Quick Facts
| Min. deposit | Min. Withdrawal | Max. cashout | Payout time | Game types | Slot games | Live dealer games | Licenses | Bonus | Vip program |
|---|---|---|---|---|---|---|---|---|---|
| GBP 10 | GBP 20 | GBP 22,000 | 3 days | Baccarat, Blackjack, Craps, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slots, Table games, Video Poker | 2000 | 80 | Malta Gaming Authority, UK Gambling Commission | 100% up to GBP 100 | No |
Casoola Games Overview
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Live Casino -
Live Roulette -
Poker -
Progressive -
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Scratch cards -
Sic Bo -
Slots -
Table games -
Video Poker
Casoola Review Table of Contents
Table of contents
Casoola bonus codes
Casoola bonuses are attainable upon your first deposit on the freshly registered UK account. Located in the three-line main menu, the promotional page is where you shall discover all the offers available for you.
Read moreThe welcome package is accessible for Slots gameplay, and there is another first deposit bonus for Live Casino. You may also lend on:
- extra rounds;
- weekend deals;
- match-up bonuses;
- periodical offers.
Important
You are allowed to opt out of any bonus offered. To do so, you should head to the Balance & Bonus tab from your personal area and click on the ‘forfeit’ button located under the active bonus. Therefore, you can terminate any bonus that is not suitable for you.
Bonus rules
Since offers are a key element of online gaming, any type of promotion, whether it’s a no-deposit or deposit one, comes with its promotional terms and can only be obtained once per account.
The first bonus you will encounter is the first deposit bonus. Any type of bonus, including the welcome offer, means you must make a deposit of at least £10 in one instance.
Be aware
The new player welcome offer cannot be obtained if you used e-wallets such as Skrill, Neteller, Paysafecard, EcoPayz or PayPal to make the qualifying deposit.
If you made your first deposit without using any of the disqualifying cash-in methods beforehand mentioned, you should instantly receive extra spins.
Like the rest of the promotional types, extra spins are dependent on 40 times wagering requirements and are only valid three days upon activation.
Important
The highest sum you can acquire with a bonus is £2000. An exception to this rule is having extra rounds, which implies obtaining earnings no greater than £100.
Rollover conditions attached to the bonuses must be completed before initiating a withdrawal. In case you requested a cash-out prior to completing the wagering, you will have your offer forfeited, and possible gains will also be terminated.
Tips
Suppose you used your own money for fulfilling the turnover conditions. In that case, a withdrawal of your deposited funds and associated earnings is allowed.
Unless otherwise mentioned, bonuses are valid for up to 14 days since being attributed to a British player. However, rounds can only be used for 72 hours since activation.
When it comes to individual stakes, Slots and Video Slots support wagers of £5 per spin or £0.50 per bet line at most. Non-Slots allow up to £30 per bet.
Staking on casino games will offer a different contribution to the turnover conditions, depending on the type of game that is being played:
| Game type | Percentage |
|---|---|
| Classic Slots | 100% |
| Video Slots | 75% |
| Table Games | 10% |
| Blackjack | 5% |
Be aware
Jackpots, Live Casino, and Video Poker games cannot be accessed using bonus money.
Irregular play
When irregular play patterns arise, the casino does its utmost to apply the necessary procedures to protect checks and customer’s safety. Thus, Casoola casino can terminate memberships, withhold earnings, and block access to its products and services.
Additionally, an administration fee of 10% could be applied at the operator’s sole discretion. To prevent any restrictions mentioned above, we suggest avoiding the following actions:
- Playing games with low-risk wagering will not contribute to the bonus turnover requirements. Moving from a low weighted game with a contribution of 25% or less to a high weighted game, carrying a 100% contribution is strictly forbidden when the funds are 50% or higher than the initial wager balance.
- Delaying any game round inside any play session, including bonus spins and bonus features, to a later time when the wagering conditions are no longer present. Making new deposits while having extra rounds still available in a game can result in confiscated gains and frozen accounts.
- Enrolling into low-risk Roulette wagers. A combination covering 25 or more than 65% of the 37 unique number spots on the play table on Roulette is considered suspicious activity.
Casoola
100% UP TO £100 + 200 EXTRA SPINS ON REACTOONZ
Disclaimer
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Casoola casino overview
- Company name:
- Genesis Global Limited
- Registration number:
- C65325
- Website:
- casoola.com
- Online since:
- 2020
- Address:
- 28, GB Buildings, Level 3, Watar Street, Ta’ Xbiex, XBX 1301, Malta.
- UK Gambling Commission:
- 045235-R-324169-010
- Malta Gaming Authority:
- MGA/B2C/314/2015
The Casoola casino review comprises what we have learned about the parent company. This operator is associated with Genesis Global Ltd, an ever-growing authority with 200+ employees.
Founded in 2014, the Malta-based business is responsible for creating recognised UK websites in the iGaming industry.
Registration process
Once you have reached the casino’s website, it is important to begin your membership to access essential functions and facilities.
This Casoola casino review contains all the information you need to know about the necessary steps, process duration, and legal requirements for a more manageable process:
- 1st step: Preferred username, email address, strong password.
- 2nd step: Full name, gender, date of birth, country, complete address, currency, phone number.
As a final step, you must agree with the Terms and Conditions and confirm that you are over the legal age for wagering, as underage gambling is deemed a criminal offence.
Tips
Suppose you want to be up to date with the casino’s promotions and Casoola bonuses. In such an event, you can click the box for receiving regular updates when any type of bonus occurs.
If a player inactivity period arises, meaning you did not log in for more than 12 months, Casoola casino will try to contact you about the changes that will occur.
Should these procedures be unsuccessful for more than 30 days, an administration fee equivalent to 5% will be monthly taken out from your balance starting on the 13th month of inactivity. From that moment on, the taxation procedures will not stop until your funds are equal to £0 or until you resume your play.
Important
- When inactivity charges are in order, the fee applied to your player account can be higher than £10 but not greater than £400.
- If you or the company opted for account closure, you would retrieve your original deposit minus an administration fee of 3% charged, which is no lower than £2.50.
Casoola KYC procedure
‘Know your customer’ procedure is one of the most important steps in your gambling journey, as the casino vouches for other lawful customers’ safety by regularly checking other clients’ identity and financial details.
To have access to game betting, deposits, withdrawals, and other essential elements, you ought to supply the required personal details from the ‘Document Upload’ section within your profile:
- Proof of Identification: A driver’s license, identity card or passport that state your name, age and other relevant personal details.
- Proof of address: A tax bill, utility bill, official letter, rental agreement, or insurance payment issued three months ago at most.
- Payment methods: The two licensing authorities determine this operator to follow the guidelines of Anti-Money Laundering procedures by having you offer proof of ownership over a banking option that attests to the provenience of riches and funds.
- Additional documents: On top of the standard Verification Checks, from time to time, other identity checks will be applied with the help of third-party agencies to make sure that the details prior provided are still up-to-date and accurate.
Recommendation
We suggest you complete the KYC procedure from the moment you first register. Otherwise, it may lead to delayed withdrawals. If you satisfactorily provided the necessary files, the identity checks are not expected to take longer than 72 hours.
The Casoola casino review brings to the player’s attention that you are also expected to send the personal files at any moment the staff requires. Failure to comply will lead to suspended or terminated accounts.
User experience
Since every user wants to navigate a transparent, straightforward, eye-pleasing platform with no recorded loading delays, we have verified the facilities ourselves to check the user-friendliness for the Casoola casino review.
In our analysis, we have put to the universal test commonly used devices, internet connections and browsers, as listed below:
| Devices | Internet | Browser |
|---|---|---|
| HP Spectre X360 14 | 4G | Google Chrome |
| Motorola Moto Edge Plus | 4G | Google Chrome |
| Samsung Galaxy Tab S6 | WIFI | Microsoft Edge |
Desktop
At first glance, you will discover animated characters and themes. Vibrant colours against the pastel background make your page navigation smooth.
When searching for Terms and Conditions, Responsible Gaming, Bonus Policy, you will find them in the page’s footer. Yet, Promotions and Payment Methods are accessible in the menu on the left side of the screen.
Whether you are logged in or not, you will find straightforward buttons, clear information, and the same features, but transactional and promotional information are visible only as a Casoola casino member.
Tips
Should you want to address general or specific inquiries, you may either head to the FAQ section or the Live Chat, both comprised in the rubric individualised with a question mark.
Mobile
When using a desktop or portable device, there are no speed-related problems. Every page is accessible in the same way as the desktop one, with exact details and similar offers.
While you may lend on resembling promotions, there are no special Casoola bonus codes for UK users.
Tips
To locate the preferred game type of listed providers, you may use the search bar available.
Recommendation
Regarding other UK casinos, here, the team has proved itself efficient in creating up to par designs, as every page presents eye-catching characters, accessible buttons, and transparent details.
Casoola Slot Games
There are over 70 software suppliers for various preferences, providing a high number of over 2200 play options.
Our Casoola casino review contains an overview of the various selections from well-known categories amongst British punters, such as Live Dealer, Table Games and Slots.
Tips
Suppose you like a particular title and wish to avoid the process of manually searching for it in the vast game array. In that case, you may add it to ‘Favourites’ in the ‘Game Categories.’
Slots
Since the Slots category counts over 2000 titles, you may access the game that best describes your expectations from:
- Jackpots – Divine Fortune, Holmes and the Stolen Stones, Royal Rings.
- Video Slots – Legacy of Dead, Starburst, Valley of the Gods.
- Classic Slots – Sea Hunter, Big Win Cat, Golden Goal.
Table Games
Roulette, Blackjack and Baccarat fans are also included, as they will discover around 50 Table Games. If you are looking to spin the wheels, you may uncover any of the 20+ Roulette forms: American, Cashout and French.
For Blackjack, there is a selection of Multihand, Vegas Strip and Blackjack Plus as part of the almost 25 choices available.
While the Baccarat section offers game examples for both Table Games and the Live Casino section, non-live Baccarat comes with only 5 choices, like Big Win, Baccarat Touch and Baccarat – Punto Banco.
Live Roulette
Live Roulette comes with almost 20 choices for UK players, including European Roulette VIP, Lightning, Svensk Roulette.
Live Blackjack
There are almost 40 choices accessible for punters looking for a dynamic play, namely Infinite, Silver and Blackjack Party.
Live Baccarat
Deemed one of the most popular game types for gamblers, Baccarat embodies 10 forms on this site, allowing to select between Speed, Controlled Squeeze and Card Game Lobby.
Game providers
2By2 Gaming 
4The Player 
Alchemy Gaming 
All41 Studios 
Amaya 
Aurum Signature Studios 
AvatarUX 
Axial Studio 
Bang Bang Games 
Big Time Gaming 
Boomerang 
Cayetano 
Crazy Tooth Studio 
DreamTech 
Electric Elephant 
Endemol Studios 
Eurostar Studios 
Evolution Gaming 
Fantasma Games 
Fortune Factory 
Foxium 
Gameburger 
GameOS 
Games OS 
GamesLab 
Genesis Gaming 
Gold Coin Studios 
Golden Rock Studios 
Gong Gaming Technology 
Hot Rise Games 
iSoftBet 
Jade Rabbit Studios 
Just For the Win 
Kalamba 
Lightning Box Games 
MahiGaming 
MaxWin Gaming 
Microgaming 
Neko 
Neon Valley Studios 
NetEnt 
Northernlights 
Old Skool Studios 
Oryx Gaming 
PearFiction Studios 
Peter and Sons 
Plank Gaming 
Play'n Go 
Pragmatic Play 
Pulse 8 
Push Gaming 
Quickspin 
Rabcat 
Red Tiger Gaming 
Reel Kingdom 
ReelPlay 
Reflex Gaming 
Relax Gaming 
Sapphire Gaming 
Silverback Games 
Skillzz Gaming 
Skywind Group 
Slingshot 
Snowborn 
Spin Play 
STHLM Gaming 
Storm Gaming 
Stormcraft 
Switch Studios 
Triple Edge Studios 
TrueLab 
Wazdan 
Wild Streak 
Yggdrasil Gaming Casoola vs. Market Standards
| Min. deposit Industry standard: GBP 10 | GBP 10 |
|---|---|
| Min. withdrawal Industry standard: GBP 10 | GBP 20 |
| Max. cashout Industry standard: GBP 100,000 | GBP 22,000 |
| Payout Time Industry standard: 2 days | 3 days |
| Register time Industry standard: 2 Mins | 3 mins |
| KYC Time Industry standard: 2 days | 3 days |
| Slot games Industry standard: 500 | 2000 |
| Bonus Industry standard: 100% up to GBP 200 | 100% up to GBP 100 |
Compare Casoola
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
 | | GBP 10 | GBP 20 | GBP 22,000 | 3 days | 3 mins | 3 days | 2000 | 100% up to GBP 100 |
 | | GBP 3 | GBP 30 | 1 000 000 | 1 day | 2 mins | 2-3 days | 30 | 200% up to GBP 100 |
 | | GBP 10 | GBP 10 | GBP 1,000,000 | 1 day | 1 min | 1 day | 1100 | 100% up to GBP 200 |
 | | GBP 10 | GBP 10 | GBP 30,000 | 1-2 days | 1 min | 1 day | 1000 | 200% up to GBP 550 |
 | | GBP 5 | GBP 10 | GBP 1,000,000 | 1 day | 3 mins | 1 day | 30 | 200% up to GBP 200 |
 | | GBP 10 | GBP 10 | GBP 7,000 | +3 days | 2 mins | 1 day | 900 | 100% up to GBP 50 |
 | | GBP 10 | GBP 10 | GBP 1,000,000 | 1 day | 2 mins | 2-3 days | 800 | 100% up to GBP 150 |
 | | GBP 10 | GBP 20 | GBP 1,000,000 | 1 day | 2 mins | 1 day | 2600 | 200% up to GBP 50 |
Casoola Review - Payment Methods
As transactions are borne with Casoola bonuses’ balance or real money, you shall add to your cash balance sums over £10.
This Casoola casino review informs that there are multiple ways of honouring checks at this casino, allowing to deposit via Visa, MasterCard, Neteller, Skrill Moneybookers, and others.
When making a relevant deposit, you are allowed to place in funds not higher than £5000 per transaction. However, if you are using Paysafecard, you are restricted by a transactional limit of £200. The same goes with ecoPayz, as the transaction caps at £1000.
Be aware
In case of account termination, you will receive back funds with the method you initially used to make the deposit. However, you will be charged an administration fee of 3% or £2.50.
Withdrawals
If you use one specific banking option to make a deposit, withdrawals will be processed with the same payment method.
So, you are allowed to take out funds via Apple Pay, Jeton, Skrill Moneybookers, among others. However, some deposit methods cannot be used for cashouts, such as Paysafecard.
If a pay-out cannot be processed with the method you initially used to make the deposit, monies will be sent to a bank account opened in your name. This will incur a £10 fee on top of the processing fee of 2.49% for all withdrawals.
Be aware
The payment fees when initiating a cash-out are higher than £2.99 but do not exceed £19.99. Nevertheless, when you request a withdrawal from the cashier, you shall see all the processing fees.
The casino releases earnings within 72 hours, also depending on the Verification Checks. You are allowed to cash out monthly earnings of up to £22000.
Important
If you failed to use all deposited funds into play, the casino is entitled to charge you an extra 10% fee.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
| | GBP 10 | GBP 5,000 | GBP 10 | GBP 15,000 | 1-3 working days |
| | GBP 10 | GBP 30 | N/A | N/A | N/A |
 | GBP 10 | GBP 1,000 | GBP 20 | GBP 5,000 | Instant |
| | GBP 10 | GBP 5,000 | GBP 20 | GBP 5,000 | Instant |
| | GBP 10 | GBP 5,000 | N/A | N/A | N/A |
| | GBP 10 | GBP 5,000 | N/A | N/A | N/A |
| | GBP 10 | GBP 5,000 | GBP 20 | GBP 5,000 | Instant |
 | GBP 10 | GBP 5,000 | GBP 20 | GBP 5,000 | Instant |
 | GBP 10 | GBP 5,000 | GBP 20 | GBP 5,000 | Instant |
 | GBP 10 | GBP 5,000 | GBP 20 | GBP 5,000 | Instant |
 | GBP 10 | GBP 200 | N/A | N/A | N/A |
 | GBP 10 | GBP 5,000 | GBP 20 | GBP 5,000 | Instant |
 | GBP 10 | GBP 5,000 | GBP 20 | GBP 5,000 | Instant |
 | GBP 10 | GBP 5,000 | GBP 20 | GBP 5,000 | 1-3 working days |
Related casinos
Support
- Phone:
- 08000294558
- Email:
- support@casoola.com
- Live chat:
- Yes, 24/7
To comprise this Casoola casino review, we have contacted the casino staff via email, phone, and Live Chat. While the support team has a non-stop program with the online public, some busy hours will affect the waiting time for Live Chat.
For instance, while regular working hours imply getting accurate, fast, and informed solutions from support agents, there are some timeframes in which you will have to wait around five to ten minutes for any reply to your inquiries.
Tips
For general queries about the payout time, Casoola bonus codes, and KYC procedure regulations, you may consider the automatic answers from the Live Chat feature or head to the FAQ section in the Help area.
Responsible Gambling
Our Casoola casino review is here to lend a helping hand in combatting any harmful gambling and habit-forming gaming. Analysing the platforms’ safe gaming page, we have included the most valuable responsible tools:
- Self-limits – You are recommended to establish clear financial guidelines for your deposit, wagers and losses on a daily, weekly and monthly basis. Decreasing your balance is an instant process, yet increasing it determines the casino to apply a 24-hour cooling-off period to examine your decision.
- Time-out – When gambling is no longer a safe activity, you can take a break of 24 hours or even 90 days in which your account is locked until the chosen timeframe has elapsed. Furthermore, you cannot change the duration by contacting customer support.
- Reality Check – Select the desired frequency for the casino to announce to you how long you have been playing and how much you earned/lost. You may change the duration to 30, 60, 90, or 120 minutes.
- Session time limit – Manually type the time you want to remain logged in. After the specific period expires, you will be automatically logged out.
- Self-exclusion – From 6 months to 5 years or permanently, you can take a more extended break in which no Casoola bonuses or promotions will be sent to you. Similar to the cooling-off period, you cannot reopen the player account until the selected period expires.
Be aware
Even if you self-exclude from Casoola casino, other sister brands from Genesis Global Ltd will also prevent you from using the services there until the prolonged break is no longer active.
- Reserve It – This particular safe gaming tool encountered here allows you to put cash aside for safe keeping.
- Account closure – You may terminate your membership when serious gambling problems affect you.
- History – You can view your transaction or gaming history by heading to ‘My Account’.
To keep you anchored, the responsible section comes to the user’s aid by offering a specialised quiz, safe play guidance, support telephone lines and professional organisations that are specialised in treating this sort of issue.
You also have the option to limit your exposure to gambling ads and social media gaming materials by clicking on the useful links.
Casoola Review - Pros and Cons
Pros & Cons
- User-friendly platform
- Visually pleasant designs
- Numerous responsible tools provided
- Daily, weekly, and seasonal Casoola bonus codes
- Multiple contact methods
- Over 2100 games from 70+ iGaming suppliers
- Pay-outs are processed in up to three days
- No iOS or Android app for mobile users
- Players do not have access to any loyalty scheme
- The Verification Checks take three days to be completed
How we tested Casoola
We assure you that our review process is always in motion. We continue to test and verify the online casinos after publishing our ratings, and it's based on hands-on research that filters the qualitative options from the subpar ones.
| Reviewer | Casinoalpha rating | Test duration | Review Duration | Deposit Methods Checked | Withdrawal Methods Checked | Slots Tested | Live Games Tested | Published Date | Updated Date |
|---|---|---|---|---|---|---|---|---|---|
| Ema Neacsu | 4.7 / 5 | 9 Hours | 34 Hours | Yes | Yes | Yes | Yes | Sep 2021 | Jan 2023 |
Casoola Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!