Klasino Review & Bonuses

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We wish to keep the UK gambler informed regarding Klasino bonuses, registration specifications, transaction policies, and available games. With this concern, we asked our experts to compile a complete Klasino casino review.

Klasino vs. Market Standards

Min. deposit

Industry standard: GBP 10

GBP 20
Min. withdrawal

Industry standard: GBP 10

GBP 20
Max. cashout

Industry standard: GBP 100,000

GBP 1000000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

1 min
KYC Time

Industry standard: 2 days

2 days
Slot games

Industry standard: 500


Industry standard: 100% up to GBP 200

100% up to GBP 100
New players only. One bonus offer per player. Minimum deposit of £20 Max bonus bet £5 Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused bonus or spins shall be removed. Bonus spins are valid on Starburst video slot game only. Bonus spins winnings are credited in form of bonus funds and are capped at £50 Bonus funds are 100% of your first deposit up to £100 Bonus funds are separate to Cash funds and are subject to 35 x wagering the total of bonus plus cash funds. Only bonus funds count towards wagering contribution. BeGambleAware.org T&C Apply
Klasino logo


User experience
The website looks saturated and jumbled. It also seems to show some performance and connectivity issues. Upon rescaling the tab, buttons and links either obscure one another or disappear altogether. The mobile version has almost no optimization for handheld devices.
Klasino features most of the popular banking options the British user should expect. The one-to-two days waiting period for payment processing could have been better, but, as it stands, the casino deals fairly well with customer transactions.
Klasino features over 1800 slots from top providers, as well as 227 live casino games and table options. The latter ones especially are impressive, since they come from Evolution Gaming, and they are part of the 'First Person' catalogue that emulates live games.
British gamblers can opt into several Klasino bonuses. These include a welcome first deposit bonus, as well as post-weekend, or midweek spins. Players from the UK can also opt for a 10% match offer for their first deposit on Friday.
Customer Service
British users can choose from using the casino customer support email or live chat functions to reach out to its agents. The latter functions 24-hours a day, seven days a week. Its agents are fairly well prepared. Live chat uses a four-digit code for ease of access.
Responsible gambling
Klasino provides the most important responsible gaming features, with some notable exceptions, such as the lack of a trained customer support team, reverse withdrawal preferences, or autoplay limits.

Klasino Bonuses

We will help you find the promotion most fitting for you. Our experts have curated the best Klasino bonuses available for British players.

Read more

Your play funds on the website will be imparted into two balances: the cash balance, containing your real deposited money, and your bonus balance, containing funds from any Klasino bonus.

However, the online casino will provide various types of bonuses, including additional spins or bets playable on a certain number of games.


When accessing a game that is eligible for using Klasino bonuses, your bonus balance will update accordingly.

Klasino Bonus Wagering & Game Contributions

Once you play and accumulate subsequent funds, you must wager them and the promotional sum a certain number of times.


The standard wagering requirement for Klasino bonuses is 35x the received amount. This value is the industry standard.

Note, additionally that games will contribute by different amounts to your playthrough completion:

Game Types Klasino bonus contribution percentages
Most Slots* 100%
Scratch Cards & Keno 100%
Video Poker, Table Games, Jackpots & Others 0%

*Some selected slots will contribute by either 20% or 0%.

Be aware

Games will first deduct from UK players’ cash balance. Only once this is empty do activities consume Klasino bonus funds.

When using both promotional and cash funds on a wager, any resulting money gets distributed accordingly. Also, all Klasino bonuses are eligible for one deposit each and cannot be stacked.

Other specifications regard certain specific promotional types:

  1. Coupons will be valid for 24 hours for redeeming. They also cannot be used together with any other Klasino bonus.
  2. Additional Spins have game use restrictions in their specific terms, and the funds resulting from their playing are capped at £

Klasino Bonus Abuse

Any abusive use of Klasino bonuses will result in the gambling website confiscating the promotional items and related funds.

In this vein, the site staff will check the transaction records and logs to make sure you use each Klasino bonus correctly and fairly.

Abusive practices and irregular play methods include:

  • Breaching the promotional terms.
  • Colluding with other UK users to abuse any Klasino bonus or engage in guaranteed funds obtaining practices.
  • Initiating a round with promotional items only to leave it unfinished and return once the wagering is complete.
  • Using bonus funds to proceed through the rollover only to complete it using real money.
  • Depositing money to opt into a Klasino bonus and then withdrawing it without its use for wagering.
  • Abusing or exploiting a software bug, glitch or any kind of game vulnerability.
Read less



What UK Players Opt Into:

A 100% up to £100 first deposit bonus, plus 50 rounds available on the Starburst slot game.

To Opt-in, You Must:
  • Register and complete verifications.
  • Go on the deposit tab.
  • Select your payment method and desired deposit sum.
  • Click on 'Add bonus.'
  • Select the first deposit welcome bonus.
  • Proceed with the transaction.
Offer Essentials:

The bonus is valid for 30 days, while the spins last for 10 days. Grant that, the amount and subsequent funds have a 35x wagering requirement. Different games contribute differently to wagering completion. Don't place bets higher than £5 when wagering the promotion.

Plus, you will lose your bonus if you withdraw while completing the turnover.

Money originating from rounds can go up to £50.


Bank Transfer Maestro MasterCard Neosurf Neteller PayPal
New players only. One bonus offer per player. Minimum deposit of £20 Max bonus bet £5 Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused bonus or spins shall be removed. Bonus spins are valid on Starburst video slot game only. Bonus spins winnings are credited in form of bonus funds and are capped at £50 Bonus funds are 100% of your first deposit up to £100 Bonus funds are separate to Cash funds and are subject to 35 x wagering the total of bonus plus cash funds. Only bonus funds count towards wagering contribution. BeGambleAware.org T&C Apply


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Casino Overview

  • Slots Slots Klasino
  • Live casino Live casino Klasino
  • Fast withdrawal Fast withdrawal Klasino
  • VIP program VIP program Klasino
Company name:
White Hat Gaming Limited
Registration number:
Online since:
85 St John Street, Valletta, VLT1165, Malta


Malta Gaming Authority:
UK Gambling Commission:

One essential background detail for the site most reviewers will not mention is the iGaming operator running it. Our Klasino casino review will provide the details.

White Hat Gaming Limited is a gambling operating company offering turnkey solutions, business to business, and customer services. It currently has 75 employees and $44.02 million in revenue. These facts are notable since the operator has only been functioning since 2015.

It also maintains and facilitates iGaming services via Klasino’s sister sites, such as All British Casino, Betfred Casino, Casino Casino, or Casilando. These are all top platforms our contributors have covered separately.

The operator also comes with the backing of two very respectful and strict licenses awarded by the UK Gambling Commission and the Malta Gaming Authority. These pieces of accreditation guarantee that your experience as a UK customer will remain high-quality, safe and secure.

They also represent safety measures in situations where you must raise a dispute.

Registration process

The registration process and UK account administration have two sides.

Firstly, we will share our signup experience, which we encountered while testing the site for this Klasino casino review. We will then provide you with the policy stated by the website that will apply within the UK.

Signing up is simple and intuitive:

  1. You start by sharing essential personal details. You must type in your first and last names, pick your gender, and type in your date of birth. Finally, you must select the UK as your country of residence.
  2. You then share some contact details, such as your email address, phone number, and finally, your physical UK address for your current place of residence.
  3. You finally choose the login details. Additionally, the signup page will show you the available currency for players residing in the UK: the Great British Pound.

Now, to access the website via your casino account, you must first verify your email address.

Customers registering from the UK will receive a link they need to access to complete this first check.

But verifications go well beyond first-time email activations:


These are all the verifications the website will ask you to complete to make you eligible for real money wagering.

Age verifications will assure that the date of birth you shared is accurate. These checks double as identity assessments.

They require you to send either a copy of your UK ID card, driver’s license or passport.

Your UK address must be correct and current, similarly. In this vein, the platform will utilize third party services to verify such data.

By registering, you agree to the gambling site sharing your data with third-party agencies. Nevertheless, the operator will respect the terms and rights stated in the Data Protection Act.

However, you may need to send a utility bill or card statement showing both your name and address. These generally have to be no older than three months.

AML checks will assure that your funds do not come from illegal or fraudulent activities.

These will also have you prove that you own the banking options used.


Suppose the operating staff suspects that you are using an option not registered in your name. In that case, it will require you to send additional documentation. During these verifications, it will suspend your UK account.

Account Closures and Inactivity

All verification failures or terms of use breaches will result in your UK account’s forceful closure.

Abusing Klasino bonuses will also result in losing access to the service.

However, you may willingly close your account by stating your wish to the customer support staff.

Note that your UK account will become dormant if you do not show any wagering activity on the website for twelve months consecutively.

Once the inactivity period starts, the operator will notify you via the shared email address. You then get 30 days to access the account. Failing to do so will attract a £5 monthly fee.


Do check your email inbox, as from the 13th month the staff will send you a reminder email each month.

Once your real balance hits £0, the platform immediately terminates your account. You do not accumulate debt, but you also cannot claim a refund per inactivity fees.

User experience

We will provide the user experience specifications in a manner most helpful for the UK customer. We do know all too well that not every user will connect to the website via the same method. For that reason, we use several devices and connection methods while assessing the gambling platform.

These are the specifications for our Klasino casino review:

Device Internet Browser
Dell Inspiron 15 3000 Wi-fi, 3G, 4G Google Chrome, Mozilla Firefox
iPhone X Wi-fi, 3G, 4G Google Chrome, Mozilla Firefox, Safari
Surface Pro X Wi-fi, 3G, 4G Google Chrome, Mozilla Firefox


The site presents itself well enough at first site. The sweet touches of White Hat Gaming Limited do show.

Its graphics and design are relatively decent and pleasant to the eye.

However, once you spend enough time with the platform, you find some website layout issues.

For instance, the site tab is not friendly by any means to play it rescaled. The display gets jumbled, and several graphics or buttons obscure one another.

These issues make it a pain to navigate. And they do not stop there.

The upper bar tab has some usability issues, with buttons either proving over-sensitive or irresponsive.

The live chat option stays on top of Game of the Month entries. The responsible gambling tools obscure the side menu.

Such problems only add undesired time to your play while taking away from the very great activities you may access.

However, there are examples of proper implementation. The session timer sits at the top of any game tab, proving more effective than the occasional pop-up. The page showing the current Klasino bonuses similarly adapts well.

What about performance and structure?

We used the GTmetrix tool to find out how the platform fares in these areas.

Tested Pages Performance Rates Structure Scores The GTmetrix Grade
The Homepage 44% 76% E
The Bonus Page 56% 74% D
The Slots Page 63% 72% D
The Live Casino Page 49% 77% E
The Cashier Page 72% 80% C

The results mainly confirm the feeling our testers had while browsing the website.

While the structure mainly stays at an average score, the performances vary heavily, with the Cashier page doing marginally better.

The homepage and live casino tab do the worst, being well below the expected average. The Klasino bonuses and slots sections are decent, while, again, the cashier pop-up tab proves the most stable.

Why are we using the GTmetrix Tool?

This third-party service allows us to arrive at objective results that do not hinge on direct and anecdotal experience. The tool not only complete in-depth assessments of a platform, but it provides them in a comprehensive manner.

Our UK readers should note that we had the option of choosing the server used for testing. For the sake of relevancy, we went for a London-based one. Additionally, the results are relevant when using Google Chrome.


We find it incredibly aggravating that the online platform developers did not put in the time and effort to readapt their service to the handheld device environment.

Most casino sites of this kind will generally create a specific interface for players using mobile devices to play on their website.

Klasino's option is much worse. The mobile site is unfriendly shown virtually no feature recreation for usability.

Buttons are small, and text is nigh illegible.

We cannot commend such a lack of attention to mobile implementation, especially given the UK players' growing interest in using phones and tablets to gamble online.


We advise our readers from the UK to use the desktop site rather than the mobile counterpart. The main advantage desktop site usually have is their stability. This is not the case here, so you might as well go for the mobile version.


  • Baccarat Baccarat
  • Poker Poker
  • Table games Table games
  • Slots Slots
  • Slingo Slingo
  • Sic Bo Sic Bo
  • Scratch cards Scratch cards
  • Roulette Roulette
  • Progressive Progressive
  • Online lottery Online lottery
  • Bingo Bingo
  • Live Roulette Live Roulette
  • Live Casino Live Casino
  • Live Blackjack Live Blackjack
  • Live Baccarat Live Baccarat
  • Keno Keno
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Video Poker Video Poker

The game catalogue managed to score the maximum grade in our Klasino casino review. We will explain why this is the case.


The payment of jackpot resulting funds that exceed £25000 may take up to 30 days to complete.


The gambling website currently provides 1820 slot options for its UK players. This fact would have been enough to accrue considerable credit in our scoring system.

However, we must also note that these games come from the greatest iGaming developers.

There literally is no big-name or respectable game provider that you will not find on the website.


These are the slots that only contribute by 20% to Klasino bonus wagering: 300 Shields, 300 Shields Extreme, Big Bad Wolf, Blood Suckers, Bloodsuckers II, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the Stones, Super Nudge 6000 and Victorious. The list of non-contributing slots is more extensive. You can find it in the promotional terms.

Live Blackjack

Either by going on the live casino page or using the search option, you will find three live blackjack options.

However, only Power Blackjack is a standalone title. The other two function as real dealer blackjack table aggregators.

The Blackjack Live lobby from Evolution Gaming has 119 separate rooms. Pragmatic Play offers 31 more tables via its Blackjack Lobby.

Each features impeccable implementation, with the thumbnail informing UK players of:

  • The live blackjack game type.
  • Whether you are a bet behind.
  • The minimum and maximum betting limits.
  • The occupied positions at the live blackjack table.

Here are some examples:

Some live blackjack tables Minimum bet Maximum bet
Classic Speed Blackjack £5 £1000
Power & Infinite Blackjack £1 £1000
Blackjack VIP rooms £50/£100/£250/£500 £1000
ONE Blackjack £1 £5000
Speed Blackjack rooms £15/£20/£25/£35/£50 £1000
Blackjack Silver £50/£100/£250 £1000
Blackjack Azure £5/£10/£25/£50/£100 £2500/£5000
Classic Blackjack £5 £1000
Blackjack E £50 £5000

More so, if you click on the informational page, you will get the live blackjack room’s short description and find out the dealer's name.


You may join the table simply by clicking on the bright green seats on the thumbnail.

Live Roulette

Live roulette does not fare so well as far as numbers go. You will find Hindi and Instant Roulette on the live casino page.

However, the provider lobbies are where the main batch of live roulette rooms await the UK user:

  • Evolution Gaming has 13 live roulette rooms in its lobby, including Hindi Roulette.
  • Pragmatic Play lags with only six live roulette entries.

No matter your provider of choice, their implementations are on par. You still get the minimum and maximum bet bounds, the current player participation, and the informational tab. However, each thumbnail will show you the previously hit roulette spots via a reel above the title.

Roulette rooms Minimum bet
Lightning & American Roulette £0.2
Auto-Roulette VIP & La Partage £0.2
Immersive, VIP & French Roulette Gold £1
Roulette & Hindi Roulette £0.5
Instant, Auto & Speed Auto Roulette £0.1
All Pragmatic Play Roulette rooms £0.1
Double Ball Roulette £0.25

All maximum betting bounds for Evolution Gaming rooms are £2000 and for Pragmatic Play ones is £5000.


You may believe that 19 total live roulette tables are not enough. However, these do not have limits per player entry. In our experience, some held over 2000 participants at once.

Live Baccarat

Pragmatic Play brings ten live baccarat titles, while the Evolution Gaming lobby holds 28 entries.

Provider Betting Bounds
Evolution Gaming £1-£5000
Pragmatic Play £1-£10000

The design is comparable with the other game versions. We also note that the thumbnails do not comprise mere doctored photos but actual snapshots from the ongoing round.

Additionally, if you hover over a room, you can glimpse a small part of the current live-streamed action.


All Pragmatic Play live games are also part of the ‘Drops and Wins’ promotional system. The lobbies will inform you regarding the system’s rules.

Table Games

UK players can find 20 table game options in the designated tab.

The most interesting entries also come from Evolution Gaming. These are the ‘First Person’ titles, such as Blackjack First Person, Mega Ball First Person, or similar games for Roulette, Baccarat, or Craps.

They are meant to simulate the live casino experience, but at each UK user's playing pace. Thus, First Person titles provide the best alternatives to live casino games.

Needless to say, that each popular live game will have a table game counterpart, with some getting versions with multiple betting options and a more alert and faster-paced activity.

Poker also has a better representation in this category, while blackjack and roulette get both French or European and American versions.

The implementation, however, is not as in-depth. You do not get minimum or maximum betting limit information, for instance.

Nonetheless, each game will display the game provider it comes from.

Game providers

  • 1X2 Gaming 1X2 Gaming
  • 2By2 Gaming 2By2 Gaming
  • 4The Player 4The Player
  • Adoptit Publishing Adoptit Publishing
  • Ainsworth Ainsworth
  • Alchemy Gaming Alchemy Gaming
  • All41 Studios All41 Studios
  • Aristocrat Aristocrat
  • Asylum Labs Asylum Labs
  • Bally Bally
  • Barcrest Barcrest
  • BB Games BB Games
  • Betdigital Ltd Betdigital Ltd
  • Big Time Gaming Big Time Gaming
  • Bla Bla Bla Studios Bla Bla Bla Studios
  • Black Pudding Black Pudding
  • Blueprint Gaming Blueprint Gaming
  • Bulletproof Gaming Bulletproof Gaming
  • Cayetano Cayetano
  • Chance Interactive Chance Interactive
  • Colossus Bets Colossus Bets
  • CoreGaming CoreGaming
  • Crazy Tooth Studio Crazy Tooth Studio
  • D-tech Gaming D-tech Gaming
  • DiceLab DiceLab
  • Electric Elephant Electric Elephant
  • ELK Studios ELK Studios
  • Endemol Studios Endemol Studios
  • Eurostar Studios Eurostar Studios
  • Evolution Gaming Evolution Gaming
  • Eyecon Eyecon
  • Fantasma Games Fantasma Games
  • Fortune Factory Fortune Factory
  • Foxium Foxium
  • FugaGaming FugaGaming
  • Gameburger Gameburger
  • Games Inc Games Inc
  • Games Warehouse Games Warehouse
  • Gamevy Gamevy
  • Gold Coin Studios Gold Coin Studios
  • Golden Rock Studios Golden Rock Studios
  • Gong Gaming Technology Gong Gaming Technology
  • Green Jade Green Jade
  • GreenTube GreenTube
  • Hacksaw Gaming Hacksaw Gaming
  • Half Pixel Half Pixel
  • High 5 Games High 5 Games
  • Hurricane Hurricane
  • Inspired Gaming Group Inspired Gaming Group
  • Iron Dog Iron Dog
  • Jade Rabbit Studios Jade Rabbit Studios
  • Just For the Win Just For the Win
  • Kalamba Kalamba
  • Leander Games Leander Games
  • Lightning Box Games Lightning Box Games
  • Live5 Gaming Live5 Gaming
  • Magic Dreams Magic Dreams
  • MaxWin Gaming MaxWin Gaming
  • Merkur Gaming Merkur Gaming
  • MetaGU MetaGU
  • Microgaming Microgaming
  • Mutuel Play Mutuel Play
  • Neon Valley Studios Neon Valley Studios
  • NetEnt NetEnt
  • NetGaming NetGaming
  • Nolimit City Nolimit City
  • Northernlights Northernlights
  • PearFiction Studios PearFiction Studios
  • PG Soft PG Soft
  • Pirates Gold Studios Pirates Gold Studios
  • Play'n Go Play'n Go
  • Playson Playson
  • Pragmatic Play Pragmatic Play
  • Probability Jones Probability Jones
  • Pulse 8 Pulse 8
  • Push Gaming Push Gaming
  • Quickspin Quickspin
  • Rabcat Rabcat
  • Realistic Games Realistic Games
  • Red Tiger Gaming Red Tiger Gaming
  • Red7 Red7
  • Reel Time Gaming Reel Time Gaming
  • ReelPlay ReelPlay
  • Relax Gaming Relax Gaming
  • Revolver Revolver
  • Scientific Games Scientific Games
  • Seven Deuce Gaming Seven Deuce Gaming
  • SG Digital SG Digital
  • Shuffle Master Shuffle Master
  • Side City Studios Side City Studios
  • Sigma Gaming Sigma Gaming
  • Silverback Games Silverback Games
  • Skillzz Gaming Skillzz Gaming
  • Skywind Group Skywind Group
  • Slingo Originals Slingo Originals
  • Slingshot Slingshot
  • Snowborn Snowborn
  • Spearhead Spearhead
  • Spieldev Spieldev
  • Spin Play Spin Play
  • Spribe Spribe
  • StakeLogic StakeLogic
  • STHLM Gaming STHLM Gaming
  • Stormcraft Stormcraft
  • Switch Studios Switch Studios
  • Thunderkick Thunderkick
  • Touchstone Gaming Touchstone Gaming
  • Triple Edge Studios Triple Edge Studios
  • Wazdan Wazdan
  • WMS Gaming WMS Gaming
  • YoloPlay YoloPlay
  • Show more Show less

Quick comparison between casinos

Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus


GBP 20GBP 20GBP 10000002 days1 min2 days1820100% up to GBP 100


GBP 10GBP 10GBP 10000001 day1 min1 day1100-


GBP 10GBP 10GBP 300001-2 days1 min1 day1000200% up to GBP 300


GBP 10GBP 10GBP 7000+3 days2 mins1 day900100% up to GBP 50
Mega Casino

Mega Casino

GBP 10GBP 20GBP 10000001 day2 mins1 day2600100% up to GBP 50


GBP 10GBP 5GBP 15000+3 days2 mins1-2 days900100% up to GBP 200
The Sun Vegas

The Sun Vegas

GBP 5GBP 5GBP 10000001 day2 mins1 day900100% up to GBP 300


GBP 10GBP 10GBP 200001-2 days3 mins1 day750100% up to GBP 50
Load more

Payment methods

This Klasino casino review will contain both the practical guide to depositing and withdrawing, as well as all the terms and conditions redacted by the site's operator.

You will find the cashier tab in the sidebar under the 'Deposit' name.

The casino will then require you to select a payment method. We clarify that the website has many great banking options within the UK hosted in its cashier tab.

Once you select the method of your choice, you must specify the amount to be added.


The operator can limit the deposits on any single day. It also assumes no responsibility for currency exchange conversions.

You will get some typical values, but you may type in your own upon selecting' Other'. The tab will also let you know the minimum deposit amount. You can also opt for Klasino bonuses if you so wish.

Be aware

When using a deposit to opt into a Klasino bonus, you must wager it once in full before withdrawing.

Finally, you must agree that you will not issue any chargebacks, payment reversals, or any other cancellations by adding funds.

In such instances, you will have to refund the previously deposited money.


All withdrawals will presuppose a series of identity and payment method ownership verifications. These follow the standard account registration checks.

The ownership proof will depend on what kind of option you selected. You will either have to send copies of your card's front and back, with several numbers and VAT digits covered, or a snapshot of your e-wallet's account showing your name and possibly transactions towards the website.


Payments from the gambling website to you will go through the same banking option chosen for depositing.

While there is a minimum withdrawal amount, you are able to request its entirety if your balance sits below it by reaching out to the customer support team.

Lastly, the gambling site will pay close attention to unwagered money that you request as part of its AML checks.

Payment Min deposit Max deposit Min Withdrawal Max Withdrawal Withdrawal time
Bank Transfer GBP 20 No limit N/A N/A N/A
Maestro GBP 20 No limit N/A N/A N/A
MasterCard GBP 20 No limit GBP 20 No limit 2-5 days
Neosurf GBP 20 No limit N/A N/A N/A
Neteller GBP 20 No limit GBP 20 No limit 2-5 days
PayPal GBP 20 No limit GBP 20 No limit 2-5 days
Paysafecard GBP 20 No limit N/A N/A N/A
Skrill Moneybookers GBP 20 No limit GBP 20 No limit 2-5 days
Trustly GBP 20 No limit GBP 20 No limit 2-5 days
Visa GBP 20 No limit GBP 20 No limit 2-5 days
MuchBetter GBP 20 No limit GBP 20 No limit 2-5 days
Show more Show less


Our Klasino casino review will also visit the site’s currently implemented loyalty system.

It is a common point accruing system. Each time you wager £10 on specific games, you receive a certain amount of loyalty points:

Game types Loyalty Points per £10 wagered
Video Poker & Video Poker Sidebet 1
Slots & Scratch Cards 2
Blackjack 0.5
Roulette 0.25

Then the UK player can convert 1000 points into £5 bonus funds, subject to standard wagering requirements.


You can accumulate 500 loyalty points upon making your first deposit, depending on your subsequent actions.

The loyalty point system is nothing out of the ordinary. However, considering the game contributions for Klasino bonuses, the system effectively covers a blind spot promotional options posed.


The casino website will remove your unconverted loyalty points after 30 days from their accumulation.

Related casinos


No phone available
Live chat:
24/7. Uses 4-pin code

The casino’s customer support will serve users in issues relating to account maintenance, banking queries, or questions regarding Klasino bonus functionality.

It will do so either via email or live chat. While the former will prove essential in the dispute resolution process, we will dedicate a subsection for, in this Klasino casino review, UK customers will mostly utilize the live chat option.

The reason behind this choice is mainly that the features functions 24 hours a day, seven days a week, and are fast and helpful.

Each time you access it, the customer support agent will ask you to provide a large amount of data to verify your identity.

After an initial check, you are able to sidestep this protocol by setting up a four-digit code. Afterwards, you will only need to type it in to prove your identity.

The agents are prepared and helpful. We found no issues with the casino’s customer support team.


The dispute mediation process is intricate and professional. We will give it in the most digestible manner. When encountering an issue on the casino, you should:

  1. Contact the customer support team. The support host will provide an answer as soon as possible.
  2. If this procedure did not provide a desirable response, ask for further review. Your complaint will go to the support host’s team leader.
  3. The final in-casino escalation is to the complaints team. Your query officially becomes either a complaint or dispute. You will get a case ID. the response provided at this level will be final for the casino.
  4. You may, however, request an appeal to an alternate resolution agency. The website terms have a link to eCOGRA, a good option.

Be aware

  • The resolution time for the platform is 28 days.
  • eCOGRA will not consider issues older than six months.

Responsible gambling

The online casino received a nigh-perfect score in the Klasino casino review responsible gambling score.

The most essential features are there for the UK player.

You are able to set deposit limits per day, week, or month, as well as establish a game time reminder.

The platform will also make sure to inform you regarding the time you spent logged in.


Increasing deposit limits takes 24 hours to go into action.

The site also hosts a self-assessment test, helpful advice and links, and minor-protective tools. You can also assess your past played games and your previous transactions.

As for exclusion, there are three options UK players have:

Measures Account Closure Take A Break Self-exclusion
Done via customer support Yes Yes Yes, but you can apply without
Duration User’s decision 24 hours – 6 weeks 6 months – 5 years
Can be reversed Yes No No
Applies to network accounts No No Yes
Requires confirming reinstatement No No No
Re-joining takes 24 hours No No No
It is effective against problem gambling No Partially Yes

We also recommend that you register with GAMSTOP if you opt for self-exclusion. The agency functions nation-wide and is the most effective service UK players can use.


You can ask the casino site staff to remove Klasino bonuses, but only if no gameplay occurred since you opted for them.

Pros & Cons

  • Pros
    • Several Klasino bonus options to pick from.
    • Impressive slot catalogue for UK players.
    • A pristinely implemented live casino option.
    • The table games have several ‘First Person’ titles.
    • Many great banking options are available.
    • The loyalty system blends perfectly with the Klasino bonuses.
    • Very good customer support and dispute procedures.
    • The casino’s responsible gambling measures are great.
  • Cons
    • The platform has poor performance rates.
    • Its mobile version is badly optimized for handheld devices.
    • You must wager your deposit used to opt into a Klasino bonus once in full.
    • It has non-refundable inactivity fees.
    • The website will have you pay charged-back deposits.

Francisc’s mathematical way of thinking is seen in how he explains gambling rules in an easy-to-understand way. He does more than do arithmetic or solve algebra problems. He can see right away online casino’s fairness, and he teaches users to do the same.

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