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Quick Verdict
Overview
Legit and Fairness
Deposit and Withdrawal
Product Rating
Reputation
Best alternatives
Our Verdict
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How we test
Rankings- Use 210MOON to activate this offer when making your first deposit.
- The maximum bet allowed while wagering is $7.50 per spin.
- ReportMore detailsBonus info1st deposit210% Up To $225Deposit spins150 Spins on DepositImportant Bonus TermsBonus Verdict
MoonWin Casino’s 210% match bonus up to $225 offers a high percentage boost for your initial deposit, making it a valuable option for those starting with smaller deposits. The 150 free spins included add extra value and gameplay opportunities, though winnings from the spins are capped at $375.
The 40x wagering requirement for both the deposit bonus and free spin winnings is in line with industry standards but may require significant gameplay to complete. The 10x bonus cashout cap limits how much you can withdraw from this bonus, but the $7.50 max bet gives some flexibility for wagering.
This promotion is designed for players looking to maximize a smaller deposit and explore the casino with both bonus funds and free spins.
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MoonWin Casino User Reviews and Ratings
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Quick Verdict: What to Expect from MoonWin Casino
 Legit & Fairness7.5/10 |
 Payment Methods8.0/10 |
 Product Rating7.0/10 |
 Customer Support6.0/10 |
 Reputation 7.0/10 |
Overview: Key Information About MoonWin Casino
| Min deposit | $30 |
| Max cashout | $30000 |
| Payout time | 1-2 days |
| Game types | Roulette, Baccarat, Slots+ 14 more |
| Slot games | 9248 |
| Live games | 995 |
| Vip program | Free spins, Cashback, Exclusive bonuses+ 2 more |
| Languages website | English |
| Payment methods | Visa, MasterCard, Neteller+ 6 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 8 Options |
To determine the casino’s safety and legitimacy, our MoonWin Casino review team analysed its license, safety and security measures, regulations, game fairness, and responsible gambling.
| Criteria | Details | Verdict |
|---|---|---|
| Licensing Information | MoonWin Casino operates under a Curacao license. | Good |
| Safety | SSL Encryption, Firewall Protection, and 2FA to protect player data and transactions. | Excellent |
| Regulatory Compliance | The casino adheres to Curacao regulations, which are less strict than the UKGC’s. | Fair |
| Fair Gaming Practices | MoonWin Casino games are RNG-certified, but the casino does not disclose the certifying company’s name. | Good |
| Responsible Gambling Measures | You can access 8 responsible gambling tools at MoonWin Casino, such as session limits, trained customer support, and self-exclusion. | Good |
Operating legally under a Curacao license with an RNG certification from an independent company, we found MoonWin Casino legit and fair. However, its license and lack of transparency in game fairness make it a less trustworthy option for New Zealand players. Despite this, the casino employs the latest security measures, including two-factor authentication, which makes MoonWin Casino safe for online gambling. The selection of responsible gambling tools is smaller compared to other casinos, such as All Slots Casino, with 11 tools, but it helps maintain healthy gambling habits.
Making Transactions at MoonWin Casino - Deposits & Withdrawals Methods
Min deposit $30 |
Min. Withdrawal $30 |
Max cashout $30000 |
Payout time 2 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | $30 | N/A |
 | $30 | N/A |
 | $30 | N/A |
 | $30 | N/A |
 | $30 | N/A |
 | $30 | N/A |
 | $30 | N/A |
 | $30 | $6000 |
 | $30 | N/A |
Deposit Methods:
- The casino accepts e-wallets, credit and debit cards, prepaid vouchers, and cryptocurrency payments.
- To deposit, go to the “Deposit” section of your account and choose a payment method. Input the deposit amount between the min and max limit displayed and confirm the transaction.
- The minimum deposit at the casino is $30, above the $10 industry average. The maximum deposit limit depends on the payment method and will appear when choosing the payment method. Cryptocurrency deposits have no maximum limit.
Withdrawal Methods:
- You can withdraw using the same payment method used to deposit, except for Paysafecard, which is deposit-only.
- To request a MoonWin Casino payout, select the preferred payment method in your profile page’s “Withdrawal” section, fill in the required information, and confirm the withdrawal. You can’t request a cash-out with an active bonus.
- The minimum amount you can withdraw at MoonWin is $30, which is above the industry standard of $10, making cashouts less accessible for low-stakes players. The maximum cashout limit is $30,000, which is higher than the max cashout at other casinos, such as Nostalgia Casino, with a $16,000 limit.
Withdrawal Times:
- The MoonWin Casino withdrawal time is standard, taking 1-2 days to process the transaction.
- The casino offers faster withdrawals compared to other casinos, such as 77Spins Casino, with 3-day withdrawals.
Fees:
- Our MoonWin Casino review found no fees on deposits or withdrawals charged by the casino.
Customer Support at MoonWin Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Slow (11-30 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email support@moonwin.com |
Language Options
Languages website
Support languages
Our team tesed the MoonWin Casino customer support including contacting the live chat, email support, and analysed the FAQ section for credibility and reliability.
Support Channels:
- MoonWin Casino support consists of live chat and email. The casino doesn’t offer phone support at the time of our MoonWin Casino review.
- Both MoonWin Casino live chat and email support can be contacted 24/7, but response times will vary depending on the query. Note that live chat support is only available for registered users.
Response Times:
- During our MoonWin Casino review, we experienced slow responses with a wait time between 11 and 30 minutes via live chat and up to several days for email support.
Support Quality:
- I contacted the MoonWin Casino live chat to resolve a withdrawal delay, but it took over 20 minutes just to get a reply. When the casino agent finally responded, they gave vague answers and told me to “wait a few more days” without checking my account or offering a real solution.
- Player reviews of MoonWin Casino customer support mention the unhelpful and slow live chat support, as well as delayed responses via email.
Additional Support Features:
- MoonWin Casino also offers an incomplete FAQ section, with short answers to only a few account and payment questions.
- Support at the casino is only available in English, which can be an issue for non-English speaking players.
MoonWin Casino Product Ratings: How Slots, Table Games, and Live Casino Perform for Players
Game providers 94 |
Slot games 9248 |
Live games 995 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
Game Variety:
- The casino offers a game library with over 9,200 slot games and over 900 live casino games. The selection is larger compared to other casinos, such as Barz Casino’s library of a little over 4,000 slots and live games.
- Best MoonWin Casino Games: Book of Dead by Play’n Go, Sugar Rush by Pragmatic Play, and Lightning Roulette by Evolution Gaming
Slots:
- At MoonWin Casino, you can play 9,248 classic, video, 5-reel, and progressive slots.
- Some popular slot games you can play at MoonWin Casino include: Money Train 3 by Relax Gaming with high volatility and bonus rounds, Wanted Dead or a Wild by Hacksaw Gaming with a wild-west theme and high stakes, and Vikings Go Berzerk by Yggdrasil Gaming featuring cinematic visuals and free spins.
- The RTP at MoonWin ranges between 95.5% and 96.5%, which is slightly higher than the 96% industry average.
- Verdict: The MoonWin Casino slots library offers a diverse selection of classic, video, 5-reel, and progressive games by 94 providers, ensuring theme variety, fair outcomes and RTPs, and bonus features to suit different play styles.
Live Dealer Games:
- The MoonWin Casino live games library includes 995 roulette, baccarat, blackjack, and poker titles. The selection is powered by over 90 providers, ensuring diversity of available games.
- During our MoonWin Casino review, the quality of live streaming was excellent, with no issues during rounds. The user interface was easy to navigate, with some games offering a customisable menu.
- The live dealers we interacted with were very knowledgeable and professional, with noticeable experience in the live games industry. They were quick to explain the rules and had a friendly chat with players in between rounds.
Software Providers:
- MoonWin Casino collaborates with 94 providers, such as Evolution Gaming, Pragmatic Play, Ezugi, and Play’n Go, which have over a decade of industry experience and are known for innovative and high-quality games and player trust.
- The providers at MoonWin Casino offer both quality and reliability, with titles from well-established developers known for fair games, tested RNGs, and high performance. Alongside more experienced providers like Novomatic, known for reliable and accessible titles, newer developers such as Hacksaw Gaming offer fresh mechanics and innovative themes.
Desktop Experience:
- The casino site can be accessed using any browser of your preference, as there is no MoonWin Casino app available for desktop.
- The interface of the casino site is modern, with a dark interface comfortable for the eyes. The layout is user-friendly, making it easy to navigate for new players. However, the slow performance makes the experience more laggy and slow.
Mobile Experience:
- The casino has no mobile app available at the moment of our review, making it only accessible via a mobile browser like Safari or Google Chrome on iOS and Android devices.
- The user interface is similar to the desktop version, but is made to fit the smaller screen size of a mobile device. Navigation is user-friendly, but the slow performance makes it more time-consuming to look up games and access features like the VIP section.
Sign Up Process:
- Creating a MoonWin Casino account is fast and very easy, requiring only an email address. After you create a MoonWin Casino login and password, go through KYC verification, which takes 1-2 days to complete your account.
MoonWin Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2023 |
Third party reviews Poor |
Gambling Products 3 |
Licenses
 | Curacao - 8048/JAZ2020-013 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
MoonWin Casino is a relatively new online casino launched in 2023, meaning its reputation is still developing. The casino operates under a Curacao license, which is less trusted by New Zealand players as it focuses less on player security. However, we find MoonWin Casino safe, as it employs modern security measures like firewall protection and two-factor authentication. Despite poor third-party reviews, we find MoonWin Casino legit, operating legally with a valid license and adhering to industry standards. Overall, based on CasinoAlpha’s MoonWin Casino review, it is a trustworthy option as it continues to establish its reputation.
MoonWin Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Mad Rush Casino
Pros
- Over 1200 slots
- More than 200 live games
- 8 different payment methods
- 40+ casino providers
Cons
- No mobile apps
- Restrictive T&C's
Our Verdict
MadRush Casino has a minimum deposit requirement of $10, which is typical in the online casino industry and does not stand out. Launched in 2023, MadRush Casino is a newcomer and has yet to establish a reputation. However, it offers a fresh option for players seeking new experiences. The casino has partnered with 30 game providers, including well-known names such as Play'n Go, Evolution Gaming, Microgaming, and Pragmatic Play, ensuring a diverse selection of games for various player preferences.
Fairgo Casino
Pros
- Focused on slot gaming
- Quality slot games from Real Time Gaming
Cons
- No live dealer games
- Only 1 game provider
Our Verdict
FairGO Casino caters to slot enthusiasts as a top-rated online casino, offering a focused gaming experience. With 220 slot games exclusively from Real Time Gaming, players can immerse themselves in a world of exciting reels and captivating themes. While the absence of live dealer games may deter some, FairGO Casino ensures quality entertainment with its carefully curated selection. Dive into a realm of endless slot excitement and potential rewards at FairGO Casino, where slot enthusiasts find their new games.
Lucky Dino Casino
Pros
- The sum New Zealanders may cash out per month is unlimited
- There is a simple and advantageous loyalty system
- The gambling platform offers over 1500 thematic pokies
- NZ players can talk to live chat operators before registering
- Payment methods are SSL encrypted for extra security of data and funds
- Many top developers such as Big Time Gaming, BF Games, Pragmatic Play, etc
Cons
- Live chat is not 24/7, and there is no phone number for customer support
- New Zealanders cannot play games in demo mode
- No mobile apps or desktop apps available
Our Verdict
Lucky Dino Casino is a top-tier casino site that presents an enticing opportunity for New Zealand punters with its unlimited monthly cashout option, allowing you the freedom to withdraw your winnings without restriction. The website features a simple yet advantageous loyalty system, rewarding you for your continued playing. With over 1500 thematic pokies on offer, you are spoilt for choice with a diverse selection of games to explore. Lucky Dino collaborates with many top developers, including Big Time Gaming, BF Games, and Pragmatic Play, ensuring high-quality gaming content. However, you should be aware that live chat is not available 24/7, there is no phone number for customer support and you can't try games in demo mode.
Read ReviewOur Final Verdict: Should You Play at MoonWin Casino?
We analysed MoonWin Casino’s features and gave it a fair rating of 7.1 out of 10. Some features that stand out include the extensive games library with over 9,000 slots and 900 live games, a high $30,000 maximum withdrawal limit, and over 90 featured providers. However, existing downsides like slow customer support, no apps, and the high $30 minimum deposit make the experience less attractive for New Zealand players.
Pros:
- Offers 24/7 customer support.
- Has over 9,000 slots and live games.
- High $30,000 maximum cashout limit.
Cons:
- Has no desktop or mobile apps.
- High $30 minimum deposit and withdrawal.
- Unhelpful and slow customer support.
Compare MoonWin Casino With Other Top NZ Casino Sites
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 9248 | 995 | 2023 | $30 | $30000 | 1-2 days | 24/7 |
 | 750 | 264 | 2000 | $10 | $16000 | 2 days | 24/7 |
 | 8000 | 1680 | 2022 | $30 | $22500 | 1-2 days | 24/7 |
 | 4937 | 208 | 2021 | $20 | $20000 | 1-2 days | 24/7 |
 | 8779 | 475 | 2018 | $10 | $100000 | 1-2 days | 24/7 |
 | 7981 | 32 | 2020 | $5 | 1 day | Not 24/7 |
MoonWin Casino’s Sister Sites - Explore NZ Casinos With Similar Experience
The Methodology Behind Our MoonWin Casino Review
Our goal is to give you an unbiased and transparent review of MoonWin Casino. We start off with an extended testing phase, and a thorough evaluation. We ensure that all payments methods are secure and easy to use by examining them in detail. Furthermore, we analyse a great number of live games and slots to ensure the overall gaming experience at MoonWin Casino is fair. Our exhaustive procedure guarantees that our players obtain relevant reviews, providing all relevant information for an informed decision.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha rating | |
| Test Duration | 8 Hours |
| Review Duration | 16 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Jul 2024 |
| Updated Date | May 2025 |
MoonWin Casino's Rankings Across Our Categories
| Category | Trending |
|---|---|
| 200% Bonus | Top 5 |
| 50 Free Spins | Top 10 |
| Online pokies | Top 10 |
| Dama NV Casinos | Top 20 |
