- Create a new account at mr.Play Casino;
- Complete the KYC protocol;
- Make a first deposit of $20.
MrPlay Casino User Reviews and Ratings
Rate casino and write a review
Quick Verdict: What to Expect from MrPlay Casino
Legit & Fairness 8.0/10 |
Payment Methods 7.4/10 |
Product Rating 7.8/10 |
Customer Support 8.4/10 |
Reputation 8.8/10 |
Overview: Key Information About MrPlay Casino
Min deposit | $20 |
Max cashout | $7000 |
Payout time | 2 days |
Game types | Table games, Blackjack, Slingo+ 11 more |
Slot games | 2215 |
Live games | 146 |
Vip program | Free spins, Cashback, Exclusive bonuses+ 8 more |
Languages website | English , Danish , German + 1 more |
Payment methods | Visa, MasterCard, PayPal+ 10 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 10 Options |
Because we value our readers’ safety and well-being, we included this section in our Mr.play casino review, presenting all the available responsible gambling tools. After carefully exploring the platform, we concluded that it offers the following options:
- Deposit limits (daily, weekly, monthly);
- Cool off periods (from 24 hours to 6 weeks);
- Reality check (reminds you for how long you’ve been playing);
- Self-exclusion (from 1 month to permanently);
- Account closure;
- Access to gaming and transactional history (to help you monitor your spending).
Besides these, the site offers guidance in preventing and dealing with gambling addiction and useful links and references to special institutions. We recommend consulting these sources before joining the platform or claiming any mr.play promo codes.
Apart from account closure and self-exclusion, which shall be used by contacting a team member, all other tools shall be accessed from the ‘My Account’ section.
Recommendation:
If you require further information about responsible gambling, we suggest talking to the casino’s trained customer support personnel.
Making Transactions at MrPlay Casino - Deposits & Withdrawals Methods
Min deposit 20 $/€ |
Min. Withdrawal 10 $/€ |
Max cashout 7000 $/€ |
Payout time 3 days |
Currencies
New Zealand members have multiple payment methods to choose from when crediting their account. You can either go for a debit/credit card or an e-wallet. If you are not sure how to deposit, follow these instructions:
- Log in and click the Deposit button;
- Select a payment method;
- Enter the amount you want to deposit and complete the necessary details;
- Enter mr.play promo codes to claim a bonus (optional);
- Click Deposit.
The payments are kept secure through the latest SSL technology, which encrypts customers’ personal and financial data. But remember that transactions will be handled by a third-party payment processor or a financial institution on behalf of the casino.
For withdrawals, they will usually be processed back to the same method you used to deposit. However, if this is not possible, they will be sent via Wire Transfer. Once you request a cashout, it will be processed in up to 2 days. Still, you can cancel the request during this time, and the funds will return to your account balance.
The maximum allowed monthly cashout is quite low compared to the industry average. Yet, this will increase once you become a VIP member. Should you want to keep track of your spending, just go to ‘My Transactional History’, under your username icon.
Should you request a deposit refund, this will only be considered within 24 hours of the alleged transaction or within 30 days, in case another individual has illegally accessed your account.
All transactions made to your player account should come from the same payment source.
Customer Support at MrPlay Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ Acceptable |
Email support@mrplay.com |
Language Options
According to our mr.play casino review, you should directly discuss any inquiries or misunderstandings with the website’s support team. This can be contacted via email or live chat every day from 08:00 to 00:00. You can either click the icon near the deposit button or use the left-side menu to access the chat feature.
In addition to that, the platform disposes of two other sections that are meant to help Kiwi players throughout their journey: the FAQ page and the Help centre. Both of these are located at the bottom of the site, right under the ‘About Us’ area.
While the FAQ page contains general queries regarding topics like deposits, withdrawals, and mr.play promo codes, the Help section includes more detailed information and short walkthroughs on how to perform certain casino actions. Unfortunately, there is no phone number available in case of urgent matters.
Tips:
Live chat operators will usually respond within a few seconds and efficiently solve any type of issues.
MrPlay Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses MGA, Irish Betting Licence |
Online since 2017 |
Third party reviews Poor |
Gambling Products 4 |
Licenses
MGA - MGA/B2B/147/2007 | |
Irish Betting Licence - 1014834 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
mr.play NZ is a gaming platform owned by Marketplay Ltd., a company incorporated under the laws of Malta. The platform is therefore licensed by the MGA to ensure safe and responsible play. Yet, it also holds a UKGC license that further testifies its fair and secure gambling environment.
While creating this mr.play casino review, we found out that the website’s services are operated by Aspire Global International, which makes it a white label. Moreover, it was first launched in 2017, and it continued to grow ever since, adding new products to its portfolio on a nearly monthly basis. Above all, it offers an exclusive magazine-like blog, full of interesting and useful articles concerning the betting industry.
MrPlay Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Megaslot Casino
Pros
- Support is available 24/7
- High number of 8200 pokies
- Over 650 live dealer games available
Cons
- Slow payout time of 1 day
- Higher minimum deposit amount
Our Verdict
Our experts designated Megaslot Casino as one of the top online casinos in NZ, due to its exceptional collection of 8200 pokies, from both well-known providers and niche game developers. Moreover, you can rest assured that, if you happen to run into an issue, the 24/7 customer support will have you covered.
CrownPlay Casino
Pros
- High maximum cashout amount
- 11000+ slot games available
- 300+ live dealer games
Cons
- Slow payout time
- High minimum deposit of $30
Our Verdict
CrownPlay Casino has one of the best game collections we've seen in New Zealand. With over 11000+ slot games and 300+ live dealer titles, you are spoiled for choice. Keep in mind you can make deposits via traditional payment methods and cryptocurrencies alike.
Rolletto Casino
Pros
- 4160 games
- Red Tiger Gaming, Betsoft, and Play'n Go among the 55+ developers
- Popular banking methods, with cryptos as alternatives
- Non-stop support via live chat
- Standard deposit of $10
Cons
- No apps
- No VIP club
- Limits on monthly cashouts
Our Verdict
For NZ players who don't like to wait to cash out their winnings, Rolleto Casino has one of the fastest payouts, with only 24 hours. Also, you can rely on 24/7 support to help with any issues. The perks extend to the gaming library, where gamblers can access an impressive range of 4000 pokies and 160 live dealer titles. The payment system is inclusive, so you can choose from credit and debit cards, e-wallets, and cryptocurrencies to deposit starting with $10. A small drawback can be the maximum monthly withdrawal limit.
Our Final Verdict: Should You Play at MrPlay Casino?
Pros
- Plenty of pokies and live games;
- Extensive VIP programme, comprised of 7 levels;
- More than 30 game providers available;
- Well-optimised mobile version.
Cons
- Low monthly withdrawal limit;
- No phone support available;
- No 24/7 live chat support.
Compare MrPlay Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
2215 | 146 | 2017 | $20 | $7000 | 2 days | 24/7 | |
9438 | 804 | 2013 | $20 | $15000 | 1 day | 24/7 | |
2000 | 104 | 2022 | $5 | $100000 | +3 days | Not 24/7 | |
1480 | 295 | 2005 | $5 | $100000 | 2-3 days | Not 24/7 | |
3481 | 170 | 2015 | $20 | $100000 | 2-3 days | Not 24/7 | |
3163 | 176 | 2017 | $20 | $14000 | 2 days | Not 24/7 |
MrPlay Casino’s Sister Sites - Explore NZ Casinos With Similar Experience
The Methodology Behind Our MrPlay Casino Review
Our main goal is to offer you authentic reviews of MrPlay Casino. We conduct comprehensive testing of all aspects before we offer you the complete review. We guarantee the ease of use and security of payment methods through careful analysis. We also play lots of different slot games and live games to check if they are of good quality and fair. Our meticulous testing process ensures that our reviews are fair and reliable. Our meticulous testing process ensures that our reviews are fair and reliable.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | |
Test Duration | 7 Hours |
Review Duration | 36 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Dec 2024 |
MrPlay Casino's Rankings Across Our Categories
Category | Trending |
---|---|
Deposit $20 | Top 20 |
100% Bonus | Top 20 |
Aspire Global Casinos | Top 5 |
Roulette | Top 20 |
Pragmatic Play Casinos | Top 20 |
Visa Online Casinos | Top 20 |
Poli | Top 5 |