- To claim this bonus enter the code FIRST when making the first deposit
- The free spins are awarded in batches of 25 daily
- This bonus is part of a welcome package which has other 3 deposits
Playfina Casino User Reviews and Ratings
Rate casino and write a review
Quick Verdict: What to Expect from Playfina Casino
Specialists at CasinoAlpha tested and reviewed Playfina Casino in great detail to offer you an unbiased opinion. This casino got an average rating due to the fact that it lacks in some specific areas we reviewed in great detail. The average rating of the casino can be attributed to the scarce payment methods, since the variety doesn't compare to what top-tier casinos offer. The payment options are few, which can be frustrating for players who prefer a wider range of options. The appeal and accessibility of this casino are impacted by these limitations.

6.0/10 |
7.4/10 |
10.0/10 |
6.4/10 |
4.0/10 |
Overview: Key Information About Playfina Casino
Min deposit | $20 |
Max cashout | $20000 |
Payout time | 1-2 days |
Game types | Video Poker, Table games, Craps+ 16 more |
Slot games | 9000 |
Live games | 1032 |
Vip program | Cashback, Vip support, Faster withdrawals |
Languages website | English , German , Russian |
Payment methods | Visa, MasterCard, Neteller+ 8 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 11 Options |
Playfina Casino is an online gambling site that operates under law and industry standards. Its license was issued by the Curacao authority. The license ensures that the online casino has passed game randomness tests and offers a safe gaming environment for New Zealand players.
- Playfina Casino Safety Features:
SSL Encryption: Playfina Casino offers player protection using advanced SSL Encryption technology.
Firewall Protection: The online casino website uses an advanced firewall for extra data security.
Overall Security Verdict: Playfina Casino is legit and protects players’ personal information, and respects their privacy. It also offers players the option of 2FA and assures that they do not share player data with third parties.
- Fairness of Games
Aspect | Details | Verdict |
---|---|---|
RNG Certification | RNG is frequently tested to ensure game fairness | Fair and Reliable |
Game Audits | The games are tested by independent gambling audits. | Transparent |
- Responsible Gambling
Responsible Gambling is one of Playfina Casino’s priorities, as they offer 5 tools and resources to tackle any possible issue.
Tools Available:
- Self-limits: Set personal limits on your gaming activity.
- Take a break: Take a temporary pause from gaming.
- Minor-restrictive tools: These are tools to prevent minors from accessing the casino.
- Session Limits: Set a maximum duration for your gaming sessions.
- Self-Exclusion: Options for temporary or permanent exclusion.
Support Resources:
- Links to Support Organizations: Playfina offers links to 3 organizations for support.
- Helpline: You can contact the casino via email for support.
Responsible Gambling Verdict: Responsible gambling is a priority for Playfina Casino, as it offers access to various tools and resources to help prevent any gambling issues and promote a healthy gaming environment.
Making Transactions at Playfina Casino - Deposits & Withdrawals Methods
Min deposit 20 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 20000 $/€ |
Payout time 2 days |
Currencies
Playfina offers fast and secure payment methods which accommodate different categories of players, as it includes cards, bank transfers, prepaid vouchers, e-wallets, and 5 types of cryptocurrency.
Deposit Process Verdict
- Ease of use: Easy to access and complete deposit process.
- Limits: Playfina Casino minimum deposit is $20. There is no limit to deposits made with CoinsPaid.
- Deposit methods: 9 payment methods, including Visa, Mastercard, Skrill, Paysafecard, and cryptocurrencies.
- Fees: The minimum deposit fee will be decreased from $5 to $3. It applies to deposits that are below the minimum requirement.
- Deposit process: The deposit process at the online casino is fast and secure, takes a few steps, and generally has no fees, making it easy to perform even for beginners.
Withdrawal Process Verdict
- Limits: The minimal withdrawal amount is $20. The maximum limit depends on your chosen payment method but is limited to $20,000 per month.
- Withdrawal methods: Players can make withdrawals using the same payment methods that are used for depositing, except Paysafecard.
- Fees: Withdrawals via bank transfer can imply a fee of up to $16.
- Playfina Casino Payout times: Playfina Casino withdrawal time is a maximum of 1 banking day.
- Withdrawal process: The withdrawal process is quick and easy, but it might require extra identity verification. The withdrawal request is processed within 24 hours.
Customer Support at Playfina Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Incomplete |
Email support@playfina.com |
Language Options
If players have bonus-related issues, game troubles, or payment issues, they can contact the casino team for support. The Playfina Casino support channels provide reliable help, although at a low speed.
- Response time & quality: The response time is slow, and they occasionally fail to provide a response at all. However, the answers received from the agents are helpful and detailed.
- Availability: The casino offers an FAQ section, which, unfortunately, is incomplete. You can also contact them by email.
- Live Chat interaction: There is no 24/7 Playfina Casino live chat available on the website.
- Email interaction: The answers received by email are helpful and thorough. The casino agents are respectful and polite, proving they have much knowledge of the industry.
- Overall verdict: The Playfina Casino support is helpful but lacks speed. Even though you can resolve the issues with the support team’s help, it takes too long, which may lead to even more trouble. Trying to resolve issues independently is troublesome, as the FAQ section on the casino website is incomplete.
What does CasinoAlpha recommend Playfina Casino to improve?
The CasinoAlpha team of experts suggests that Playfina Casino add a 24/7 live chat feature, which will provide prompt and correct answers to players at any time of the day and any day of the week with no interruptions. The casino will benefit from updating and widening the FAQ section, which currently covers the most basic issues, such as registration, verification, and payments. Another recommendation would be to add a phone number for on-the-phone support.
Playfina Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2022 |
Third party reviews Poor |
Gambling Products 3 |
Licenses
![]() | Curacao - 8048/JAZ2020-13 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Playfina Casino New Zealand was established in 2022 by Dama N.V. and has been on the market for about two years. It offers a secure gaming environment for players, thanks to the Playfina Casino license issued by the Curacao authority and the website’s SSL Encryption. The main issue encountered by players is mediocre customer support. On similar websites and based on user reviews, the casino amasses an average score of 7/10.
- User reviews: Players’ experience with Playfina’s customer support is negative, with the lack of a live chat being highly noticeable. Reviews mention that adding this feature would considerably improve the quality of customer support. They appreciate the game variety and quality.
- Industry recognition: Playfina Casino has no exceptional industry-recognized awards as it is a relatively new casino on the market, being established in 2022.
- CasinoAlpha’s Verdict: After conducting our Playfina Casino review, we consider this casino to be a great opportunity for players to explore high-quality slots and live games. It has yet to prove its reliability due to only 2 years of experience, but its Curacao license ensures a standard level of security for players.
Playfina Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos

iWild Casino
Pros
- High-quality, attractive website's interface
- 7500+ pokies to discover
- 300 live dealer casino games to test your Martingale Strategy
Cons
- You will wait for an withdrawal up to two days
Our Verdict
We've picked iWild Casino because it's the best choice of online casino for obvious reasons, such as the 7500 pokies library. Furthermore, we were impressed with the fact that you can find some of the most played games in New Zealand like Reactoonz I & II, Gates of Olympus, Starburst, Book of the Dead, and so on. Still, the fact that is only licensed by Curacao can be a drawback for some players, but we assure you that iWild Casino have a high level of trust by CasinoAlpha's team.
Read Review
Rolletto Casino
Pros
- 4160 games
- Red Tiger Gaming, Betsoft, and Play'n Go among the 55+ developers
- Popular banking methods, with cryptos as alternatives
- Non-stop support via live chat
- Standard deposit of $10
Cons
- No apps
- No VIP club
- Limits on monthly cashouts
Our Verdict
For NZ players who don't like to wait to cash out their winnings, Rolleto Casino has one of the fastest payouts, with only 24 hours. Also, you can rely on 24/7 support to help with any issues. The perks extend to the gaming library, where gamblers can access an impressive range of 4000 pokies and 160 live dealer titles. The payment system is inclusive, so you can choose from credit and debit cards, e-wallets, and cryptocurrencies to deposit starting with $10. A small drawback can be the maximum monthly withdrawal limit.

Wheelz Casino
Pros
- 24/7 live chat;
- No monthly cashout limit;
- More than 60 software providers;
- Plenty of responsible gaming tools, including session limits;
- Over 150 live games with stakes ranging from $20 to $20000.
Cons
- No phone support;
- Slow payout processing;
- Some of the games do not load.
Our Verdict
We recommend Wheelz Casino as one of the best online casinos in NZ for its fast payout time of only one day, showcasing its commitment to NZ users. The website offers a variety of banking options, including popular methods like Poli, Skrill, Visa, and Paysafecard, ensuring convenient transactions for all players. With over 1100 games from more than 60 iGaming developers, Wheelz Casino provides a diverse gaming experience. Additionally, there are no limitations on the amount you can withdraw per month, and 24/7 live chat support is available to assist players. However, the VIP program could use enhancements to provide extra perks, and the lack of information about the loyalty scheme, along with the absence of phone support and dedicated applications, are areas for improvement.
Read ReviewOur Final Verdict: Should You Play at Playfina Casino?
- Pros
Players at Playfina Casino benefit from a varied game collection and provider selection. The casino offers several responsible gambling tools and, therefore, is considered to promote a healthy gaming experience. Playfina Casino also accepts payments using various cryptocurrencies, which is highly appreciated among many players. High rollers can benefit from the casino’s generous VIP program.
- Cons
Playfina Casino NZ requires a higher-than-average minimum deposit, which might be a drawback for players with more modest budgets. The wagering requirement is 40x, which slightly exceeds the 35x industry standard. Unfortunately, Playfina Casino provides no mobile or desktop apps yet.
Compare Playfina Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 9000 | 1032 | 2022 | $20 | $20000 | 1-2 days | 24/7 |
![]() | 3148 | 370 | 2020 | $40 | $80000 | 2-3 days | Not 24/7 |
![]() | 7802 | 758 | 2023 | $2 | $5000 | 1 day | 24/7 |
![]() | 2000 | 60 | 2016 | $1 | $100000 | 1-2 days | Not 24/7 |
![]() | 750 | 264 | 2007 | $10 | $16000 | 2 days | 24/7 |
![]() | 1000 | 100 | 2020 | $10 | 1 day | 24/7 |
Playfina Casino’s Sister Sites - Explore NZ Casinos With Similar Experience
The Methodology Behind Our Playfina Casino Review
The review process begins with a complete and rigorous testing phase, followed by a detailed assessment. We place a strong emphasis on examining the deposit and withdrawal options, making sure of their security measures. CasinoAlphaNZ’s team of experts strictly tests a number of slots and live dealer games to evaluate the overall quality and fairness of the gaming experience offered by Playfina Casino. This approach guarantees that our reviews remain accurate, up-to-date, and trustworthy for our players.
Review | Details |
---|---|
Reviewer | Anca Iamandi |
CasinoAlpha rating | |
Test Duration | 11 Hours |
Review Duration | 6 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | May 2024 |
Updated Date | Feb 2025 |
Playfina Casino's Rankings Across Our Categories
Category | Trending |
---|---|
Dama NV Casinos | Top 20 |
Netent Casinos | Top 10 |
New Microgaming Casinos | Top 5 |
Bank Transfer Casinos | Top 20 |