To claim this offer, you must deposit with specific crypto methods, BTC, ETH and LTC.
Rich Palms Casino User Reviews and Ratings
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Quick Verdict: What to Expect from Rich Palms Casino
Legit & Fairness 9.0/10 |
Payment Methods 6.4/10 |
Product Rating 7.4/10 |
Customer Support 8.0/10 |
Reputation 6.4/10 |
Overview: Key Information About Rich Palms Casino
Min deposit | $10 |
Max cashout | $8000 |
Payout time | +3 days |
Game types | Video Poker, Table games, Craps+ 12 more |
Slot games | 1342 |
Live games | 70 |
Vip program | Cashback, Exclusive bonuses, Birthday bonuses+ 4 more |
Languages website | English |
Payment methods | Visa, MasterCard, PayPal+ 1 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 6 Options |
Responsible gambling
Gambling addiction is a serious matter that takes a toll on many players’ personal lives each year. Therefore, it is crucial to ask for help as soon as possible.
We, at CasinoAlpha, stress the importance of recognizing the symptoms of this condition in due time and act accordingly. Moreover, since gambling should strictly be taken as a leisure activity, we advise both new players to the gambling world, as well as professionals, to make use of the responsible gaming tools put at their disposal by the casino.
In our Rich Palms Casino review, we shall see what options they provide to Kiwi players and how to use them at their highest potential.
So, here are the options you have:
- Account limits. These relate to the amount you are willing to spend at the casino. It relates to both Rich Palms Casino offers and gameplay, in general. We recommend you set out a strict budget and stick to it. Otherwise, you can get into serious problems related to money.
- Cool off, period. You may also know this term as ‘take a break’. As the name states, this option is intended for you to stay away from the casino for a short period. It can be several days or weeks. Bear in mind that once you activate this option, your access will be restricted entirely.
- Self-exclusion. This option is very similar to the one mentioned above, but it can only be extended for a longer period, such as months or years. If you feel that gambling has influenced your everyday life in a negative way, we strongly advise you to use this option and restrict your access to the gambling world as much as possible.
Besides these, this NZ online casino also offers some tips on how to avoid gambling addiction, such as: be aware of the game rules before you start playing or set a budget according to your own possibilities in order to not overspend. On that note, there are some links that will send you to special organizations that deal with preventing gambling addiction from early on.
Also, they provide advice regarding underage gambling and how to impede it if you are a parent who also gambles.
In order to activate any of the above-mentioned options, you will need to get in touch with the customer support agents. Reach out and tell them specifically which method you choose, along with the deposit and time limits.
Making Transactions at Rich Palms Casino - Deposits & Withdrawals Methods
Min deposit 10 $/€ |
Min. Withdrawal 100 $/€ |
Max cashout 8000 $/€ |
Payout time 6 days |
Currencies
Payment methods
Now that you have created your account, it is time to get your Rich Palms offers. But first, in order to do so, you must know what deposit methods you have.
Since this NZ online casino only offers AUD and USD as currencies, you can only deposit and withdraw using one of these 2 options.
Here is a list of Rich Palms Casino payment facts:
- You have 3 bank cards allowed.
- For withdrawals, your money may arrive anywhere between 2 days and 7, not including weekends and bank holidays.
- There were no fees when we tested this casino.
- The process of deposit and withdrawal is intuitive and has no glitches.
- CasinoAlpha always recommends starting with small amounts when gambling!
Besides the verification link that will be sent to your e-mail address, you will also need to go through the KYC procedure. Make sure to have all the requested documents, or else your withdrawal might get denied.
This casino allows you to pay with your Bitcoin wallet, as well as withdrawing money from it. Even so, the data we’ve gathered was presented in the default USD currency, so we kept it like that. Remember that cryptocurrency is volatile and the differences after the exchange may vary drastically from one day to another.
Customer Support at Rich Palms Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Slow (11-30 min) |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@richpalms.com |
Language Options
Support
Have you encountered an issue and do not know how to handle it? Don’t worry, this NZ online casino offers 3 options to reach out.
Come along with us in our Rich Palms Casino review to see how to get in contact with the customer support team and solve your queries as quickly as possible!
Before you start playing at this casino, you should read the Terms and Conditions thoroughly. You can find them at the bottom of the homepage.
The following are the 3 customer support options you can benefit from:
- Live Chat;
- E-mail support;
- Telephone support.
The Live Chat is available every day of the week, at any hour. However, the agents take a long time to respond, and your problem might remain unsolved. In this case, we advise you to use the other two options available. You can talk directly to the agents and ask about the withdrawal process, registration, how to play certain games, or the requirements for the Rich Palms Casino offers.
Also, you should know that if you do choose the Live Chat option, after a period of inactivity on your part, the conversation will end. So, it is best not to rely on it.
If you look at the bottom of the page, you might see an FAQ section. Even though the questions are very well structured, the ‘read more’ buttons do not work, unfortunately.
An interesting and quite useful feature of this NZ online casino is the fact that it provides Kiwi players with the possibility to make a deposit via Live Chat or telephone. In this case, as well, we recommend you use the telephone option.
You will be automatically logged out of your account, after a period of inactivity.
Rich Palms Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2020 |
Third party reviews Poor |
Gambling Products 3 |
Licenses
Curacao - 365/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Casino Overview
Rich Palms Casino has been on the NZ gambling market since 2020.
It is owned by Consult Media Group Limited and holds a Curacao license. The CasinoAlpha team has analyzed it thoroughly and created this Rich Palms Casino review in order to offer you an unbiased view of the casino.
Here, we observed how well the platform works, what the main Rich Palm Casino offers and their requirements, how you can enter the exclusive VIP club, the available game types, as well as support, responsible gambling tools, or payment methods.
This casino only holds a Curacao license. We advise you to proceed with caution because this license is easier to obtain than others. So, we recommend you test the games for yourself and start with low bets in order to first get the hang of it.
Rich Palms Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Spinnalot Casino
Pros
- Low minimum deposit of $10
- Fast payout processing time of under 1 day
- Over 1500 slot games available
Cons
- Some payment methods have a $30 min deposit
- There is no phone support available
Our Verdict
Spinnalot Casino emerged as one of the best online casinos in NZ following our analysis. The site has one of the fastest withdrawal times out of all the casinos we reviewed, and funds can arrive instantly for most payment methods. Moreover, the minimum deposit amount is $10, which we found fair. The game collection is also something we had a positive experience with, as it contains over 1500 pokies from reputable providers only.
Read ReviewPlayouwin Casino
Pros
- Over 2500 slots and three live casino lobbies
- More than 70 software providers
- 24/7 live chat and fast email responses
- Cryptocurrencies deposits and withdrawals
Cons
- No phone support
- Intricate terms and conditions
- Few responsible gambling tools.
Our Verdict
Playouwin Casino emerges as a top-rated gaming destination, boasting over 2500 slots and three live casino lobbies from 70+ software providers. With 24/7 live chat and speedy email responses, support is always at your fingertips. The inclusion of cryptocurrencies for deposits and withdrawals adds convenience and security to transactions.
Read ReviewLucky Nugget Casino
Pros
- Deposits as low as NZ$5
- Fast withdrawal processing
- More than 250 live casino games
- 24/7 live chat
- No maximum withdrawal limit.
Cons
- Only 450 slots from 3 providers
- Loading delays
Our Verdict
Lucky Nugget Casino is a high-rated platform known for its player-friendly features. With deposits starting as low as NZ$5, it's accessible for all budgets. The casino offers fast withdrawal processing, ensuring players get their winnings promptly. Boasting over 250 live casino games, Lucky Nugget provides a rich and immersive gaming experience. The 24/7 live chat support ensures help is always available. Additionally, the absence of a maximum withdrawal limit makes it one of the best online casinos for high rollers. For a seamless and rewarding gaming experience, Lucky Nugget Casino is a top-rated choice.
Read ReviewOur Final Verdict: Should You Play at Rich Palms Casino?
Pros
- There is a great variety of games, including Video Poker, Slots, Progressives or Table Games;
- They offer an amazing VIP program suitable for Kiwi players;
- There is a great palette of bonuses.
Cons
- The FAQ read more button does not work;
- The Live Chat takes a very long time to respond.
Compare Rich Palms Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1342 | 70 | 2020 | $10 | $8000 | +3 days | 24/7 | |
4200 | 340 | 2012 | $10 | $50000 | 2-3 days | 24/7 | |
7000 | 840 | 2014 | $1 | $40000 | +3 days | 24/7 | |
8000 | 335 | 2022 | $20 | 1 day | Not 24/7 | ||
750 | 264 | 2017 | $10 | $16000 | 2 days | 24/7 | |
750 | 264 | 2001 | $10 | $16000 | 2 days | 24/7 |
The Methodology Behind Our Rich Palms Casino Review
We strive to provide you with an objective and detailed review of Rich Palms Casino. Our review process involves an extensive testing phase, followed by a detailed evaluation. We meticulously examine the deposit and withdrawal methods to ensure they are user-friendly and adhere to the highest security standards. Moreover, we analyse a great number of live games and slots to ensure the overall gaming experience at Rich Palms Casino is fair. This complete and substantial approach ensures that our reviews remain helpful for our players, providing them with valuable insights for an informed decision.
Review | Details |
---|---|
Reviewer | Cosmin Brehoi |
CasinoAlpha rating | |
Test Duration | 8 Hours |
Review Duration | 27 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Feb 2025 |
Rich Palms Casino's Rankings Across Our Categories
Category | Trending |
---|---|
$5 No Deposit | Top 20 |
30 Free Spins | Top 20 |
100 Free Spins | Top 20 |
$50 No Deposit | Top 10 |
No Deposit Bonus | Top 20 |
200% Bonus | Top 10 |
25 Free Spins | Top 20 |