• 7.4Fair

    250% UP TO $1000

    Code: WELCOMEGIFT Copied !
    More details
    Min deposit$25
    Wagering35X (Deposit + Bonus)
    Max cashout20x Deposit

    Important Promotion Conditions

    To claim this offer, you must deposit with specific crypto methods, BTC, ETH and LTC.

    Offer Verdict

    We consider the Rich Palms Casino bonus a highly recommended option for most NZ punters due to its high percentage match of 300% and generous reward of 100% cashback. However, the wagering conditions of 35x D+B for the bonus funds and 40x for the free spins or free chips are hard to complete, making it less suitable for beginner punters.

    However, Rich Palms Casino impresses with its exclusive game catalogue, which stands out in the NZ online gambling market. You can enjoy over 170 top-quality pokies from premium providers like Play’n Go and Microgaming, alongside 13 live dealer tables from Evolution. With popular payment methods, including cards, e-wallets, crypto, and vouchers, the casino ensures a complete online gambling experience.

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    Only by email

    9.2 Alpha Rating

    Get 100 Free Spins No Deposit

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Quick Verdict: What to Expect from Rich Palms Casino

7.4/10Alpha RatingFair

Overview: Key Information About Rich Palms Casino

Min deposit$10
Max cashout$8000
Payout time+3 days
Game types
Slot games1342
Live games70
Vip program
Website LanguageEnglish
Customer Support LanguageEnglish

Legitimacy and Fairness: Why It’s Safe to Play Here

9.0/10Legit & Fairness

Responsible gambling

Gambling addiction is a serious matter that takes a toll on many players’ personal lives each year. Therefore, it is crucial to ask for help as soon as possible.

We, at CasinoAlpha, stress the importance of recognizing the symptoms of this condition in due time and act accordingly. Moreover, since gambling should strictly be taken as a leisure activity, we advise both new players to the gambling world, as well as professionals, to make use of the responsible gaming tools put at their disposal by the casino.

In our Rich Palms Casino review, we shall see what options they provide to Kiwi players and how to use them at their highest potential.

So, here are the options you have:

  • Account limits. These relate to the amount you are willing to spend at the casino. It relates to both Rich Palms Casino offers and gameplay, in general. We recommend you set out a strict budget and stick to it. Otherwise, you can get into serious problems related to money.
  • Cool off, period. You may also know this term as ‘take a break’. As the name states, this option is intended for you to stay away from the casino for a short period. It can be several days or weeks. Bear in mind that once you activate this option, your access will be restricted entirely.
  • Self-exclusion. This option is very similar to the one mentioned above, but it can only be extended for a longer period, such as months or years. If you feel that gambling has influenced your everyday life in a negative way, we strongly advise you to use this option and restrict your access to the gambling world as much as possible.

Besides these, this NZ online casino also offers some tips on how to avoid gambling addiction, such as: be aware of the game rules before you start playing or set a budget according to your own possibilities in order to not overspend. On that note, there are some links that will send you to special organizations that deal with preventing gambling addiction from early on.

Also, they provide advice regarding underage gambling and how to impede it if you are a parent who also gambles.

In order to activate any of the above-mentioned options, you will need to get in touch with the customer support agents. Reach out and tell them specifically which method you choose, along with the deposit and time limits.

Making Transactions at Rich Palms Casino - Deposits & Withdrawals Methods

Visa
MasterCard
Neosurf
ADA
SOL
Min deposit$10
Min. Withdrawal$100
Max cashout$8000
Payout time+3 days
CurrenciesUSD, AUD

Payment methods

Now that you have created your account, it is time to get your Rich Palms offers. But first, in order to do so, you must know what deposit methods you have.

Since this NZ online casino only offers AUD and USD as currencies, you can only deposit and withdraw using one of these 2 options.

Here is a list of Rich Palms Casino payment facts:

  1. You have 3 bank cards allowed.
  2. For withdrawals, your money may arrive anywhere between 2 days and 7, not including weekends and bank holidays.
  3. There were no fees when we tested this casino.
  4. The process of deposit and withdrawal is intuitive and has no glitches.
  5. CasinoAlpha always recommends starting with small amounts when gambling!

Besides the verification link that will be sent to your e-mail address, you will also need to go through the KYC procedure. Make sure to have all the requested documents, or else your withdrawal might get denied.

This casino allows you to pay with your Bitcoin wallet, as well as withdrawing money from it. Even so, the data we’ve gathered was presented in the default USD currency, so we kept it like that. Remember that cryptocurrency is volatile and the differences after the exchange may vary drastically from one day to another.

Customer Support at Rich Palms Casino: Assistance When You Need It

9.0/10Customer Support

Support

Have you encountered an issue and do not know how to handle it? Don’t worry, this NZ online casino offers 3 options to reach out.

Come along with us in our Rich Palms Casino review to see how to get in contact with the customer support team and solve your queries as quickly as possible!

Before you start playing at this casino, you should read the Terms and Conditions thoroughly. You can find them at the bottom of the homepage.

The following are the 3 customer support options you can benefit from:

  • Live Chat;
  • E-mail support;
  • Telephone support.

The Live Chat is available every day of the week, at any hour. However, the agents take a long time to respond, and your problem might remain unsolved. In this case, we advise you to use the other two options available. You can talk directly to the agents and ask about the withdrawal process, registration, how to play certain games, or the requirements for the Rich Palms Casino offers.

Also, you should know that if you do choose the Live Chat option, after a period of inactivity on your part, the conversation will end. So, it is best not to rely on it.

If you look at the bottom of the page, you might see an FAQ section. Even though the questions are very well structured, the ‘read more’ buttons do not work, unfortunately.

An interesting and quite useful feature of this NZ online casino is the fact that it provides Kiwi players with the possibility to make a deposit via Live Chat or telephone. In this case, as well, we recommend you use the telephone option.

You will be automatically logged out of your account, after a period of inactivity.

Rich Palms Casino Product Ratings: How Slots, Table Games, and Live Casino Perform for Players

7.4/10Product Rating

Game types

Video Poker
Video Poker
Table games
Table games
Craps
Craps
Blackjack
Blackjack
Baccarat
Baccarat
Classic Slots
Classic Slots
Roulette
Roulette
Jackpots
Jackpots
Live casino
Live casino
Slots
Slots
Scratchcards
Scratchcards
Keno
Keno
Bingo
Bingo
Wheel of Fortune
Wheel of Fortune
Poker
Poker

Game providers

Games

Next in our Rich Palms Casino review, we shall dig into the game selection. You have multiple options, including Slots, Live Games and Table Games.

Slots

Pokies are the Kiwi players’ favorite games. We at CasinoAlpha tested them in order to see which ones would perform better.

As you will see further on, there are many categories to choose from. These are our recommendations for Slot games:

  • 5 Reel – Lucky Catch, Wild Hog Luau, Three Kingdom Wars, or Ancient Gods;
  • 3 Reel – Magic Mushroom, Santastic, The Three Stooges or Scuba Fishing;
  • 6 Reel – IC Wins, Super 6, The Big Bopper;
  • 4 Reel – Wild Fire 7s;
  • Progressives – Shopping Spree II, Megasaur or Spirit of the Inca;
  • Bonus Round – Asgard, Enchanted Garden II, or Panda Magic;
  • Floating Symbols – Cubee.

We always strive to bring to your attention the importance of responsible gambling. In this case, it is very easy to get carried away and bet more than you can afford. We advise you to prepare a budget in advance and to set a deposit limit.

Table Games

Even though the Table Game section doesn’t provide so many options, you can still have an enjoyable experience with the games at hand.

Blackjack is a popular game at this casino, so we recommend Blackjack + Perfect Paris, or Suit ‘Em Up Blackjack.

Now, it is time to go through the Live Games brought to you by exceptional professional dealers.

Live Roulette

In point of Live Roulette, you have a couple of options. The following are picked by the CasinoAlpha team, especially for you:

Game Minimum bet Maximum bet
European Roulette $1 $1000
Auto European Roulette $1 $1000
American Roulette $1 $1000
Auto American Roulette $1 $1000

These limits can change depending on the table you participate in. And, don’t forget that each type contributes differently to the wagering requirements.

Live Blackjack

As said before, Blackjack is one of the top games at this casino. Here are the betting limits that we have found for Blackjack Early Payout:

Table Minimum bet Maximum bet
1 $10 $500
2 $25 $1000
3 $50 $2500

Once you reach the Live Games, you will see the table limits, as well as the dealer’s name on each game.

Live Baccarat

When it comes to Baccarat, there are only 2 live dealer games. However, there are multiple tables you may participate in that have different betting limits:

  • Table 1: $5 – $100;
  • Table2: $25 – $500;
  • Table 3: $50 – $1000.

Besides, you get a special section where new players can get accustomed to the game rules.

At Rich Palms Casino, you have the option to save your favourite games in a special section, to access them quickly.

Registration process

You cannot access any Rich Palms Casino option or offer unless you’re a logged member.

Therefore, the CasinoAlpha team is here to be your guide and tell you what steps to take in order to create an account. Clicking the button will make you ready to register!

  1. First and foremost, you will need to create your username, password and fill in your e-mail address. Remember to only put a valid e-mail address since you will be needing it for account confirmation.
  2. Then, provide your full name, gender, and date of birth.
  3. Lastly, you will need to write down your address along with zip code, city, state, country, phone number and currency.

After you have gone through all of these steps, you will have to confirm your account through a link that will be sent to you via your e-mail address.

KYC procedure

In order for Kiwi players to be able to withdraw, they must successfully go through a KYC procedure. These are the documents you will need to send:

  • A copy of an identification form (this includes a driver’s license, ID, passport). Make sure that your photo is as clear as possible and has a high resolution!
  • One image of the card that you choose to use. Again, this photo should have a high quality and must show the first 6 and the last 4 digits on your card, as well as your name and the expiry date.
  • A recent copy of any utility bill from the last 2 months.

Remember that in order for you to play here, you must be 18 years old or older.

At this casino, there are only 2 currencies available for you: USD and AUD. You can choose one of them when you register.

VIP

This NZ online casino offers a complex Rich Club VIP program fit for Kiwi players.

There are 6 cards that you can obtain:

Loyalty level Bonuses Cashback Comp points conversion
Black Card $100 bonus, a 185% match bonus, a birthday bonus Daily & weekly cashback 18:1
Silver card $150 silver bonus, a 215% match bonus, a birthday bonus Daily & weekly cashback 16:1
Golden Card $250 Golden Bonus, a 235% match bonus, a birthday bonus Daily & weekly cashback 14:1
Platinum card $500 Platinum Bonus, a 265% match bonus, no maximum cash out bonus, birthday bonus 5% cashback, weekly cashback 12:1
Diamond card $750 Diamond Bonus, 285% match bonus, no maximum cash out bonus, increased bet limit, real money bonus, etc Weekly cashback, 8% monthly cashback, 11:1
Millionaire Card $1000 Millionaire Bonus, 300% match bonus, real money bonus, no limit bet, etc Weekly cashback, 12% monthly cashback, 10:1

You will receive Comp Points when you play real money games. They are split into 3 categories: Slots, Card Games, and Roulette. You get different Comp Points depending on your level. If you want to convert them into money, bear in mind that 100 Comp Points equals $1.

User experience

The CasinoAlpha team tested this NZ online casino and got some interesting results!

Join us next in our Rich Palms Casino review to find out more about how both the desktop and the mobile version work.

But first, we must mention that we have used multiple devices to test it. Here they are:

Device Internet Browser
ASUS X515EA-BR029 WIFI Google Chrome
SAMSUNG GALAXY S21 WIFI Google Chrome
SAMSUNG Galaxy Tab A7 WIFI Google Chrome

The CasinoAlpha team is comprised of experts who have created their own set of parameters to analyze a casino. We are players like you, and our goal is to make your life easier by informing you what is right and wrong with a particular casino. Thus, these are our remarks on its overall performance.

Desktop

The platform has a black and orange theme. Kiwi players can easily access the menu on the left side of the screen.

There, they can find the ‘home’ button as well as all types of games, such as new, last played, Slots, Specialty, or Live Dealer. Moreover, you also have a special search bar dedicated to games, where you can find your top options.

At the top of the menu, you will see your balance as well as a ‘cashier’ button that will direct you to the deposit and withdrawal methods. On this part of the menu, you will also encounter Rich Palms Casino offers, the Live Chat button, and notifications.

The Live Dealer section will open in a different tab once accessed.

At the bottom of the homepage, the casino provides structured tabs, like: banking, terms and conditions, FAQ or contacts.

Mobile

This NZ online casino is optimized for mobile play. One advantage is that the ‘sign up’ button is at hand at the top right corner of the page.

Once you log in, you will be greeted by a notification with the possible Rich Palms Casino offers you may claim. From an aesthetic point of view, the mobile version menu provides many more details than the desktop one. You can access deposits, Live Chat, withdrawal methods, Rich Palms Casino offers, the customer support department, Terms and Conditions, legal notices, and account history.

The promotional banners run smoothly, as well as the games. Each only takes a couple of seconds to open and you can see all categories with only two swipes.

Rich Palms Casino’s Reputation: Licensing, Security, and Third-Party Reviews

6.4/10Reputation

Licenses

Curacao - 365/JAZ

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

Casino Overview

Rich Palms Casino has been on the NZ gambling market since 2020.

It is owned by Consult Media Group Limited and holds a Curacao license. The CasinoAlpha team has analyzed it thoroughly and created this Rich Palms Casino review in order to offer you an unbiased view of the casino.

Here, we observed how well the platform works, what the main Rich Palm Casino offers and their requirements, how you can enter the exclusive VIP club, the available game types, as well as support, responsible gambling tools, or payment methods.

This casino only holds a Curacao license. We advise you to proceed with caution because this license is easier to obtain than others. So, we recommend you test the games for yourself and start with low bets in order to first get the hang of it.

Our Final Verdict: Should You Play at Rich Palms Casino?

Pros

  • There is a great variety of games, including Video Poker, Slots, Progressives or Table Games;
  • They offer an amazing VIP program suitable for Kiwi players;
  • There is a great palette of bonuses.

Cons

  • The FAQ read more button does not work;
  • The Live Chat takes a very long time to respond.

Compare Rich Palms Casino With Other Top NZ Casino Sites

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
Rich Palms Casino Logo1342702020$10$8000+3 days24/7
Casumo Casino Logo27853402012$10$500002-3 days24/7
7Bit Casino Logo70008402014$2$40000+3 days24/7
Winning.io Casino Logo80003352022$201 dayNot 24/7
Cosmo Casino Logo7502642017$10$160002 days24/7
Golden Tiger Casino Logo7502642001$10$160002 days24/7

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Rich Palms Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos

Spinnalot Casino Logo

Spinnalot Casino

Pros

  • Low minimum deposit of $10
  • Fast payout processing time of under 1 day
  • Over 1500 slot games available

Cons

  • Some payment methods have a $30 min deposit
  • There is no phone support available

Our Verdict

Spinnalot Casino emerged as one of the best online casinos in NZ following our analysis. The site has one of the fastest withdrawal times out of all the casinos we reviewed, and funds can arrive instantly for most payment methods. Moreover, the minimum deposit amount is $10, which we found fair. The game collection is also something we had a positive experience with, as it contains over 1500 pokies from reputable providers only.

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Playouwin Casino Logo

Playouwin Casino

Pros

  • Over 2500 slots and three live casino lobbies
  • More than 70 software providers
  • 24/7 live chat and fast email responses
  • Cryptocurrencies deposits and withdrawals

Cons

  • No phone support
  • Intricate terms and conditions
  • Few responsible gambling tools.

Our Verdict

Playouwin Casino emerges as a top-rated gaming destination, boasting over 2500 slots and three live casino lobbies from 70+ software providers. With 24/7 live chat and speedy email responses, support is always at your fingertips. The inclusion of cryptocurrencies for deposits and withdrawals adds convenience and security to transactions.

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Lucky Nugget Casino Logo

Lucky Nugget Casino

Pros

  • Deposits as low as NZ$5
  • Fast withdrawal processing
  • More than 250 live casino games
  • 24/7 live chat
  • No maximum withdrawal limit.

Cons

  • Only 450 slots from 3 providers
  • Loading delays

Our Verdict

Lucky Nugget Casino is a high-rated platform known for its player-friendly features. With deposits starting as low as NZ$5, it's accessible for all budgets. The casino offers fast withdrawal processing, ensuring players get their winnings promptly. Boasting over 250 live casino games, Lucky Nugget provides a rich and immersive gaming experience. The 24/7 live chat support ensures help is always available. Additionally, the absence of a maximum withdrawal limit makes it one of the best online casinos for high rollers. For a seamless and rewarding gaming experience, Lucky Nugget Casino is a top-rated choice.

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Rich Palms Casino's Rankings Across Our Categories

CategoryTrending
$5 No DepositTop 20
$50 No DepositTop 10
100 Free SpinsTop 20
25 Free SpinsTop 20
CashbackTop 5
30 Free SpinsTop 20

The Methodology Behind Our Rich Palms Casino Review

Our goal is to give you an unbiased and transparent review of Rich Palms Casino. We start off with an extended testing phase, and a meticulous analysis. We ensure that all payments methods are secure and easy to use by examining them in detail. In addition, our team tests a wide range of games to ensure the quality and fairness of your gaming experience at Rich Palms Casino. Our exhaustive procedure guarantees that our players obtain relevant reviews, providing all relevant information for an informed decision.

ReviewDetails
Reviewer
CasinoAlpha rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Authors
Cosmin Brehoi
AuthorCosmin BrehoiAuthor & Editor at CasinoAlpha

Since forever a pupil of life and writer at his core, he loves to place bets on football matches in his spare time. Combining the art of prediction and a rigorously trained intuition, he has joined the iGaming world to promote a responsible and data-driven approach to sports gambling.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina’s analytical way of thinking is what casino players need to understand the casino market. With her expertise in this niche combined with her intensive studies in linguistic typology and hermeneutics, she will provide you with the essential help to make informed decisions. Trust her to be your trustworthy guide!