- Use code EXTNZ upon registration to claim this offer.
- You can use the spins only on Sweet Bonanza by Pragmatic Play.
BitCasino User Reviews and Ratings
Rate casino and write a review
Quick Verdict: What to Expect from BitCasino

7.5/10 |
8.0/10 |
8.0/10 |
7.5/10 |
8.0/10 |
Overview: Key Information About BitCasino
Min deposit | $0.25 |
Max cashout | $100000 |
Payout time | 2-3 days |
Game types | Roulette, Baccarat, Slots+ 15 more |
Slot games | 6055 |
Live games | 625 |
Vip program | Exclusive bonuses, Birthday bonuses, Vip support+ 2 more |
Languages website | English , Spanish, French + 3 more |
Payment methods | Binance Pay, Trust Payments, Bitget |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 6 Options |
BitCasino is an online casino with over 10 years of experience. It offers a safe and secure platform for New Zealand players. However, its Curacao license and lack of transparency when it comes to RNG certification make it less trustworthy.
- BitCasino Legit: The casino operates under a Curacao license, which ensures its legitimacy and legal operations.
- Fair Play: All BitCasino games are RNG-certified by independent accredited testing labs, though it doesn’t disclose the name of the certifying company.
- BitCasino Safety & Player Protections: It implements modern security measures, such as SSL Encryption, firewall protection, and 2-factor authentication, making BitCasino safe. However, it only offers 6 responsible gambling tools, such as useful links, trained customer support, and self-exclusion.
- Overall Verdict: We find BitCasino legit and safe with modern security measures and fair games. However, it operates under a Curacao license, known for less stringent regulations compared to licenses issued by MGA or UKGC. Additionally, you can access a small number of responsible gambling tools, which limit access to resources for problem gambling.
Making Transactions at BitCasino - Deposits & Withdrawals Methods
Min deposit 0.25 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 100000 $/€ |
Payout time 4 days |
Currencies
- Deposit Methods: You can only deposit at BitCasino using cryptocurrency through Bitget, Binance, and Trust Payments. You can also purchase crypto directly on the casino site using fiat. This is limiting for players who do not prefer using cryptocurrency.
- Withdrawal Methods: The same payment methods can be used to make a BitCasino payout.
- Withdrawal Times: The BitCasino withdrawal time is standard, taking 2-3 days to process your withdrawal. However, it is slower compared to other casinos, such as BitWin Casino, with 1-2 day payouts.
- Fees: Our BitCasino review team found that you can be charged a transaction fee or other costs for any withdrawal, but it does not specify the amount or the reason.
- Minimum and Maximum Limits: BitCasino has a very low $0.25 minimum deposit, while its minimum withdrawal is $20, higher than the $10 industry standard. The maximum cashout limit is $100,000, which accommodates high rollers.
- Overall verdict: While the casino has a high maximum cashout limit and a very low minimum deposit, it offers a limited payment system as it only accepts cryptocurrency payments, making it less suitable for players who use traditional fiat payments or do not prefer cryptocurrency.
Customer Support at BitCasino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ Incomplete |
Email hello@bitcasino.io |
Language Options
BitCasino offers customer support via live chat, email and the FAQ section. There is no phone support available. Our BitCasino review team tested live chat and email for response speed and quality, but despite a fast response time, we experienced unhelpful replies that didn’t manage to solve the problem. After analysing the FAQ section, we found it to be incomplete, as it answers questions very briefly and could benefit from an update.
BitCasino Support Features | Alpha’s Take |
---|---|
Support channels | BitCasino support consists of live chat, email, and an FAQ section. |
Live Chat Availability | The BitCasino live chat is available 24/7, ensuring you can access support at any hour of the day. |
Response time | During testing, we experienced fast responses within 5 minutes. |
Support Quality | The responses provided were unhelpful and lacked important details. |
Support agent interaction | The agents were very polite and asked multiple questions, but failed to help us solve the problems. |
Overall Verdict | Despite being available 24/7 and responding promptly, BitCasino support is of little to no help, leaving issues unresolved. |
BitCasino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses Curacao |
Online since 2014 |
Third party reviews Absent |
Gambling Products 3 |
Licenses
![]() | Curacao - OGL/2023/111/0069 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
BitCasino has over 10 years of experience in the online gambling industry. Still, it has a mixed reputation, with absent third-party reviews and mixed player feedback. Some players appreciate the game library and low minimum deposit limit, while others note the lack of an iOS mobile app and the limited payment methods. The BitCasino license was issued by the government of Curacao, which is a less trusted regulator by New Zealand players. Despite that, it offers a fair and safe experience backed by RNG-certified games and modern security technologies.
BitCasino vs Competitors: How It Stands Up Against Other Top NZ Casinos

MobileWins Casino
Pros
- 900+ qualitative pokies
- Over 30 premium providers, including Playtech and Blueprint
- $2.5 minimum cashouts and $10 deposits
- 15+ popular transaction methods, including cards, e-wallets and vouchers
Cons
- Payouts take up to 72 hours to complete
- Withdrawals are capped at $6000 monthly
Our Verdict
MobileWins Casino delivers one of our most recommended online casinos with a solid gaming experience with over 900 high-quality pokies from more than 30 premium providers, including industry giants like Playtech and Blueprint. You can use flexible banking options with a low $2.5 minimum cashout and $10 minimum deposits, facilitated through 15+ popular transaction methods such as cards, e-wallets, and vouchers. However, payouts can take up to 72 hours to complete, and withdrawals are capped at $6000 monthly. Despite these minor issues, MobileWins Casino’s extensive game selection and user-friendly banking options make it a notable choice for NZ online gaming enthusiasts.

Vavada Casino
Pros
- Extensive game library (4,000+ games)
- Generous welcome bonuses
- Supports multiple cryptocurrencies
- Quick withdrawal processing
- 24/7 customer support
Cons
- No dedicated mobile app
- Lack of transparent bonus terms
Our Verdict
Vavada Casino has more than 4000 games from top providers like Amatic, Playson, and NetEnt. Players can enjoy a wide range of slots, table games, live dealer games, and unique game shows. Regular promotions like monthly cashback and VIP perks ensure a rewarding experience for all players. The casino supports crypto payments with Bitcoin, Ethereum and Tether, along with the usual options like Visa and Mastercard. Withdrawals are processed quick, in 24 hours on average. The mobile platform is well-optimized for gaming on the go, though it lacks a dedicated mobile app. Customer support is available 24/7 via live chat, email, and even Skype, ensuring players can get assistance whenever needed.

Jackpot Village Casino
Pros
- Over 2000 pokies
- 70+ providers
- 24/7 live chat
- Exclusive multi-play feature
- No deposit or withdrawal fees
Cons
- Few payment methods
- Limited table games
- No phone available
Our Verdict
Jackpot Village is one top choice of an online casino because you will encounter three top licenses from MGA, UKGC and Swedish Gambling Authority meaning that you don't have to worry about scams or hidden terms clauses. Furthermore, one top reason to visit this best online casino is the 1200 video slots, including progressive jackpots and classic fruity slots.
Read ReviewOur Final Verdict: Should You Play at BitCasino?
CasinoAlpha experts analysed the casino’s main features and rated it a 7.8 out of 10, with a Fair rating. BitCasino offers a diverse online casino experience, with over 6,000 slots and live games by 69 providers. The casino site is responsive and well-optimised, ensuring smooth gameplay with no lag, but it only offers an Android mobile app, which is a downside for iOS users. With 24/7 support, it offers unhelpful responses, which makes it less reliable, despite having a strong security and safety system in place. While BitCasino provides a varied gaming experience with a wide selection of games and strong security, its limited app options and unhelpful customer support hold it back from getting a higher rating.
Pros:
- Offers a responsive Android mobile app.
- Has a games library of over 6,000 titles.
- Has a very low $0.25 minimum deposit.
Cons:
- Has no desktop or iOS mobile app.
- Only accepts cryptocurrency payments.
- Offers unhelpful customer support.
Compare BitCasino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 6055 | 625 | 2014 | $0.25 | $100000 | 2-3 days | 24/7 |
![]() | 750 | 264 | 2003 | $10 | $16000 | 2 days | 24/7 |
![]() | 2400 | 400 | 2023 | $10 | $15000 | 1-2 days | 24/7 |
![]() | 8305 | 297 | 2024 | $20 | $7000 | +3 days | 24/7 |
![]() | 707 | 270 | 2000 | $10 | $16000 | +3 days | 24/7 |
![]() | 4161 | 565 | 2024 | $10 | $100000 | 2-3 days | 24/7 |
The Methodology Behind Our BitCasino Review
CasinoAlphaNZ’s experts use an extensive testing protocol, followed by an in-depth analysis, to guarantee that our reviews are complete and reliable. Our team of specialists meticulously examines the deposit and withdrawal methods, testing their security protocols and trustworthiness. In addition, we rigorously test a wide range of slots and live games to assess the quality and fairness of the gaming experience offered by BitCasino. Our goal is to ensure that the information we give you in our reviews remains relevant, providing the players with up-to-date and helpful information.
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha rating | |
Test Duration | 9 Hours |
Review Duration | 51 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Aug 2024 |
Updated Date | Apr 2025 |
BitCasino's Rankings Across Our Categories
Category | Trending |
---|---|
No Wagering | Top 20 |
Netent Casinos | Top 20 |