Important terms
The offers come with 40x wagering requirements, applying both to the promotional funds and winnings. You must play through your deposit balance at least once before withdrawing it. Furthermore, requesting a payout while you have an active bonus will result in the promotion’s cancellation. Deposits made with credit card will impose a 2.5% fee. Also, if you deposit using certain payment methods you may expect some conversion rates.
Bonus verdict
Upon registration, players receive a 20-spin bundle credited to their account. Following their initial deposit, they qualify for a 100% match up to NZ$400, accompanied by an additional 180 free spins on selected slots. These bonus spins are distributed in increments of 20 over nine consecutive days, enhancing the gaming excitement. BitStarz is a Curacao-licenced website. All its games have gone through testing by eCOGRA. Benefiting from top providers such as Play’n Go and iSoftBet, this casino offers a premium gaming experience. With the promise of payouts within just 10 minutes, it prioritizes swift transactions.
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So far good
 10.0/10 |
 Legit & Fairness8.0/10 |
 Payment Methods7.8/10 |
 Product Rating9.0/10 |
 Customer Support7.0/10 |
 Reputation 6.0/10 |
| Min deposit | $20 |
| Max cashout | $18000 |
| Payout time | 1-2 days |
| Game types | Video Poker, Table games + 16 more |
| Slot games | 5300 |
| Live games | 102 |
| Vip program | Cashback, Exclusive bonuses + 2 more |
| Website Language | English |
| Customer Support Language | English , Japanese + 2 more |
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 7 Options |
Playing responsibly is one of this casino’s concerns. The principal measures are:
Furthermore, the platform provides rudimentary advice on the matter and links to reputable institutions in this field. However, this BitStarz casino review suffered due to a lack of minor-restrictive tools and self-assessment tests.
Plus, there is little information on breaks. The website only states that you could get one by contacting support. Nothing about how this will influence your active BitStarz bonus codes or how long it will take. Exclusions do not have a stated timeframe either.
Loss limits apply only to your deposited funds. The system lets you tip an agent if his assistance satisfied you. The cash transfer is feasible via Bitcoin, Litecoin, or Ethereum.
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| $20 | N/A |
| $20 | N/A |
| $20 | N/A |
| $20 | N/A |
| $20 | $1000 |
| $20 | N/A |
| $20 | N/A |
| $20 | $6500 |
| Min deposit | $20 |
| Min. Withdrawal | $50 |
| Max cashout | $18000 |
| Payout time | 1-2 days |
| Currencies | EUR, USD + 13 more |
This website is primarily a cryptocurrency one, although credit cards and e-wallets are also available.
Although there are no fees for withdrawals, we noticed that credit card deposits would impose a 2.5% charge. Funding your account is instant, regardless of method, while the payout process might work differently.
Cryptocurrencies are highly volatile. We do not recommend withdrawing with them because the amount you take out might differ from what you gained by wagering. Plus, mixing up cryptocurrencies will result in your losing the transaction, unless it exceeds NZ$5000.
Generally, the team will try to verify your account first. While submitting documents is possible, their go-to method is calling the phone number you provided.
If you do not answer or call back within two weeks, BitStarz NZ will terminate your withdrawal and close your account. Upon closure, all BitStarz bonus codes you haven’t gone through will disappear, though you may be up for a cash balance refund.
However, should everything go right, your payout request will have a pending status for no more than ten minutes. It might only take longer when there is a larger withdrawal coming, but generally under an hour. Then, each payment institution will apply its processing timeframe – three days at the most.
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Acceptable |
Email support@bitstarz.com |
The website boasts having 24/7 email and live chat support, which is a plus in our BitStarz casino review. However, there’s no phone option, which dents our opinion a little.
Launching the chatbox is possible by pressing the text bubble at the page’s bottom right. First, a robot will handle your query. It tries to get details on the situation, so the agent knows it when he reaches you.
After talking to the bot, you’ll enter the queue. Generally, you need not wait longer than five minutes to connect to a representative. Although the conversation often flows smoothly, there might be longer breaks – do not worry, the customer rep is still there, looking for answers.
We appreciated that they do more than link to T&Cs or other core pages. Furthermore, their expertise extends to:
You can access the chat even as a non-member. It’s one of the best ways to learn about BitStarz bonus codes and other features before committing to the registration.
Game providers 88 |
Slot games 5300 |
Live games 102 |
Usability Well-Organized |
Apps Android, Desktop app, iOS |
The gaming section stands at the core of each casino review. Besides its generous array, we appreciated the numerous available filters.
Firstly, you may choose products based on their software provider. Other options include:
Another unique filter is Feeling Lucky. By pressing it, the website will provide a random title for you to try.
We also appreciated that fun mode is always accessible. This way, you are able to test the products before staking real money on them. Even non-members have access to demo play. This is positive because they get to know the site before committing to it.
There are over 1800 slots here, and only top providers signed them. NetEnt, Microgaming, Play’n Go, and iSoftBet are a few of these leading developers. The return-to-player rate generally stands at 96%, although some gaming solutions are going below it. We created a table detailing the top pokies according to RTP and pay lines:
| Title | Development team | RTP | Pay lines |
|---|---|---|---|
| Wolf Gold | Pragmatic Play | 96.01% | 25 |
| Moon Princess | Play’n Go | 96.5% | 20 |
| Emerald King | Pragmatic Play | 95.5% – 96.5% | 20 |
| Aloha! Cluster Pays | NetEnt | 96.42% | None |
For Aloha! Cluster Pays, all lines can be pay lines, which makes the pokie stand out from the rest. Stakes may also vary – generally, they are lower than those you’d see at games of skill. Here, the bets will often range between NZ$0.1 and NZ$25, with the odd slot letting you wager up to NZ$100 (for example, Wolf Gold).
The table section does not receive much representation – even in its dedicated category, you’ll see live products more often. Even so, the few tables cover the three classics: Blackjack, Baccarat, and Roulette. The games, courtesy of BGaming, will let you stake between NZ$1 and NZ$100. Software-based cards often let you bet less than their live iterations.
Evolution Gaming dominates this category. Fun play is not available here, and you cannot launch any title until you deposit. However, the section shows that there are both regular and VIP Blackjack versions to try out here, with Blackjack VIP B being a standout title.
Baccarat shines especially through the Speed Baccarat series. Still, there are not many other iterations to try besides it.
Roulette is highly versatile. Here, you can play Auto Roulette, its European version, or the Arabic take on it. Evolution Gaming’s Ruletka Live also goes for the Russian approach, and we appreciate the gameplay diversity provided by the site that is slighly above other live casinos.
Besides the additional BitStarz promo codes, which require high rolling, there is more to the VIP system.
We found that it’s invitation-only, and the team will reach via email if you qualify. The benefits are numerous, including:
For responsible reasons, you may set a cashout cap by talking to your account manager.
No BitStarz casino review would be complete without a look at the experience you’ll get. To do this, we assessed numerous aspects:
| Device | Internet | Browser |
|---|---|---|
| Lenovo Flex 5 | 4G | Microsoft Edge |
| Huawei P30 Lite | 4G VoLTE | Opera |
| Lenovo ThinkPad | 4G | Chromium |
On laptops, the platform moves reasonably fast. The pages will load in time, but interactivity is a problem here. With the online testing tool we used, we found that it takes six whole seconds until the on-page elements become interactive. The optimal value is 2.5 seconds, so the difference is striking.
Otherwise, the graphics are beautiful, with subdued reds and greys comprising the site’s theme. Furthermore, the game thumbnails are detailed and vivid, giving the platform a modern feel. It’s also easy to access the most relevant pages – the Help button is always with you, in the middle right.
Although this platform does not have mobile app iterations, its in-browser version works well on smartphones. Its loading time is shorter than on the Desktop, and the gaming section received complete optimisation. This way, you won’t need to scroll sideways to find your favourites. And all the products you grew to enjoy are here, as are the BitStarz bonus codes. Tablets provide a strikingly similar experience.
Licenses Curacao |
Online since 2014 |
Third party reviews Excellent |
Gambling Products 3 |
| Curacao - 8048/JAZ2020-013 |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
This website is a Dama N.V. brand. The Curacao company has been around for quite a while – the 2014 BitStarz NZ is one of its first products.
Financially, it has accrued over $220000, which puts it in the medium tier. However, the company is undoubtedly resourceful enough to keep upgrading its platform, which is more intuitive than most. Its performance is a core point in our BitStarz casino review, along with other aspects that you shall find at all Dama N.V. casinos.
From a licencing perspective, the corporation got its seal of approval from a Curacaoan authority. More specifically, Antillephone N.V., which is the principal regulatory body in this jurisdiction.
Licences coming from Curacao are easier to obtain than others. Moreover, they do not provide as much consumer protection as the Maltese or British ones. Our advice is to test the platform in fun mode before wagering real money. And even when you do stake cash, go for lower bets first.
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 5300 | 102 | 2014 | $20 | $18000 | 1-2 days | 24/7 |
 | 3163 | 176 | 2017 | $20 | $14000 | 2 days | Not 24/7 |
 | 2638 | 249 | 2013 | $10 | $100000 | +3 days | 24/7 |
 | 4487 | 282 | 2019 | $10 | $100000 | 3 days | 24/7 |
 | 8500 | 784 | 2022 | $5 | $10000 | 1 day | 24/7 |
 | 4475 | 214 | 2020 | $10 | $20000 | 2 days | 24/7 |
Cosmo Casino promises NZ bettors one of the best live dealer experiences through its comprehensive 170-game catalog. Also, the site has a reliable support team for any inquiry. The minimum deposit on the site is pretty accessible, $10. Yet, you cannot cash out less than $50 from your winnings. Existing members can join the extensive loyalty program and enhance their betting gameplay and strategy, while collecting extra perks.
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Read ReviewRoyal Panda Casino is on our top online casino sites list due to its extensive game selection and well-rounded support features. With over 2,000 games from various categories and a wide range of game developers, you can enjoy diverse gaming options. The operator offers 24/7 customer support, fast approval of verification checks, and no cashout limits, ensuring a smooth and efficient experience for NZ users. Multiple currencies and payment methods are available, enhancing the convenience for players worldwide. Additionally, Royal Panda provides an iOS app developed by Royal Panda LTD. and numerous Responsible Gaming tools. However, the casino has some small drawbacks, including a withdrawal process that can take up to 5 days and a relatively slow website loading speed. Important pages can be hard to find, and there is no phone support, VIP or loyalty program, or apps for desktop or Android devices.
Read Review| Category | Trending |
|---|---|
| Free Mobile Bonuses | Top 20 |
| Dama NV Casinos | Top 20 |
| Free Spins | Top 20 |
| 20 Free Spins | Top 10 |
We start our review process with a comprehensive testing phase, followed by a detailed assessment. We examine all deposit and withdrawal options, making sure of their security measures. Our team of experts strictly tests a number of slots and live dealer games to evaluate the overall quality and fairness of the gaming experience offered by BitStarz Casino. This process ensures that our reviews remain valid, up-to-date, and trustworthy for our players.
| Review | Details |
|---|---|
| Reviewer | Cosmin Brehoi |
| CasinoAlpha rating | |
| Test Duration | 7 Hours |
| Review Duration | 25 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
| Updated Date | Dec 2024 |
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