- NZ players should use the bonus rounds within 24 hours after claiming them;
- Winnings are restricted to NZ$100 for the bonus rounds and NZ$500 for the deposit offers;
- New Zealanders cannot cash out more than NZ$7000 per month;
- The casino offers a number of responsible gambling resources;
- Betting limits are accessible and accommodate occasional players and high rollers;
- Many Table and Live Casino games have a 0% contribution to this offer.
Queen Play Casino User Reviews and Ratings
Rate casino and write a review
Quick Verdict: What to Expect from Queen Play Casino
Legit & Fairness 8.0/10 |
Payment Methods 6.8/10 |
Product Rating 9.0/10 |
Customer Support 6.8/10 |
Reputation 10.0/10 |
Overview: Key Information About Queen Play Casino
Min deposit | $20 |
Max cashout | $7000 |
Payout time | 2 days |
Game types | Table games, Blackjack, Slingo+ 11 more |
Slot games | 3428 |
Live games | 230 |
Vip program | Free spins, Cashback, Exclusive bonuses+ 8 more |
Languages website | English |
Payment methods | Visa, MasterCard, MuchBetter+ 8 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 10 Options |
When we do our Queen Play review and test any casino, we pay extra attention to its responsible gambling policy.
This website provides links to set your deposit limits as soon as you complete the registration process. Moreover, New Zealand players are given a chance to restrict their accounts in any way they need. They can do it by using Cool Off periods, minor-restrictive tools, self-exclusion, or session time limits.
A reality check pop-up comes up after one hour to keep New Zealanders aware of the time they spend gambling with Queen Play bonuses. Suppose you are unsure whether you do have a gambling problem. In that case, you can go to the Responsible gambling link in the page footer and complete the self-assessment questionnaire.
Do not panic if gambling becomes a problem. The online casino offers links to highly reliable resources for gambling addicts, including Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC. You can always use Gamban, Gamlock, Betfilter or ask the support team for extra guidance concerning your problem.
Making Transactions at Queen Play Casino - Deposits & Withdrawals Methods
Min deposit 20 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 7000 $/€ |
Payout time 3 days |
Currencies
According to the casino Terms and conditions, any payment made to the player account will be processed instantly or within a day.
While researching for a complete Queen Play review, we noticed that New Zealanders could not deposit more than NZ$2000 at once. However, the depositing method of choice may influence the maximum deposit limits for NZ players. The method used for payment should also be used when withdrawing, when possible.
Important:
- The first exception to this rule is MasterCard, as its regulations do not permit funds from gambling to be transferred to the card. This may also apply to Visa cards.
- The second exception is that Neteller cannot be used as a deposit method. However, New Zealand players can use it to cash out.
New Zealanders may only cash out if all payments made to their account have been successful.
All cash-out requests must be placed via the Cashier. Customer support can guide you through the process, but they cannot process the request for you. When withdrawing for the first time, NZ players might have to provide extra documentation. The casino may also ask for a record of your financial transactions on this site.
However, verification checks can be conducted whenever you cash out or if you would like to withdraw more than NZ$2300. The maximum amount that New Zealanders can cash out is NZ$7000 per month. If they attempt to withdraw a higher sum, the extra amount will go back to their account until the following month.
Withdrawals are processed within one or two working days, but funds may take longer to reach your account according to the payment service of your choice.
Customer Support at Queen Play Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Not helpful |
FAQ Acceptable |
Email support@Queenplay.com |
Language Options
Customer Support is externalised, and New Zealanders may use the facility from 08:00 am to 00:00 am CET.
Live chat operators are quick to answer, but sometimes they cannot provide information beyond the casino Terms and Conditions. You may ask for additional information about this gambling platform even before creating an account.
However, NZ players may choose to write to the support team using the form available on the website or via their e-mail address, care@queenplay.com. Our Queen Play review creators found comprehensive FAQ pages that can be accessed in the page footer. There is no phone number available.
Queen Play Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses MGA, Irish Betting Licence |
Online since 2020 |
Third party reviews Poor |
Gambling Products 3 |
Licenses
MGA - MGA/CRP/148/2007 | |
Irish Betting Licence - 1014834 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Our Queen Play review is the perfect way to get to know the casino better before you start investing. Let’s dive right in!
Aspire Global International Ltd operates this online gambling platform, but in Great Britain, the operating company is AG Communications Limited. While creating our Queen Play review, we noticed that both these countries are based in Malta, with headquarters at 135, High street, Sliema SLM 1548, and 1549 respectively.
However, each company holds a different licence. While Aspire Global International Ltd owns an Irish Betting license under the registration number 1014834, AG Communications Limited is UKGC licenced.
The situation is different in Sweden, where The Swedish Gambling Authority (Lotteriinspektionen) regulates the operating company under license number 18Li7458.
With over 3300 shareholders, Aspire Global International Ltd most recently declared a total revenue of €48.1 million in this year’s first quarter.
The company is shown on the London Stock Exchange and the Stockholm market under the indicators ASPIRE.ST, and 0EAZ.
Queen Play Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Aztec Riches Casino
Pros
- Worthwhile jackpot prize pools
- Immersive VIP scheme
- Many live dealer casino games
- 24/7 live customer support
Cons
- There's no phone in case of immediate issue
- Two days for a cashout is a drawback in 2024
Our Verdict
Aztec Riches Casino, part of the Casino Rewards Group, is a highly-rated online casino that allows you to make a minimum deposit of $10 using one of 11 payment methods, including Paysafecard and Skrill. If you're a fan of classic casino games, you can enjoy over 170 live dealer games such as VIP Blackjack and Speed Roulette. One of the best features of Aztec Riches is the opportunity to win generous jackpots through Mega Moolah by Microgaming.
Pribet Casino
Pros
- The minimum deposit for most payment methods is low, at $10
- There are over 1000 pokies available from reputable names in the industry
- You can contact support 24/7 via email and live chat
Cons
- You cannot play any progressive jackpots at Pribet
- The payout speed can take up to 2 days
Our Verdict
We were impressed by how well Pribet Casino performed during our testing, which is why it made our list of top online NZ casinos. On the platform, you can make transactions using traditional payment methods and cryptocurrencies, for as low as $10. The gaming collection also didn't disappoint - with over 1000 pokies and 150 live dealer rooms, Pribet has something for every type of player.
Slotsite.com Casino
Pros
- You can play over 2500 pokies and 110 live casino games
- Top-tier providers like Play'n Go, Playtech and Eyecon
- Min deposits of $10 and withdrawals of $2.5
- Licensed by the Malta Gaming Authority
Cons
- Lack of dedicated mobile apps
- There are no crypto banking options
Our Verdict
Slotsite.com Casino offers NZ punters a top-notch casino site with a robust gaming experience with over 2500 pokies and 110 live casino games, providing a wide variety of entertainment. The platform features top-tier providers such as Play'n Go, Playtech, and Eyecon, ensuring high-quality game options. With a minimum deposit of $10 and withdrawals starting at just $2.5, the casino is accessible and user-friendly. Licensed by the Malta Gaming Authority, Slotsite.com Casino guarantees a secure and regulated environment for its players. However, the lack of dedicated mobile apps and crypto banking options might be a drawback for some convenience-oriented NZ users.
Our Final Verdict: Should You Play at Queen Play Casino?
Pros
- The casino offers over 190 live dealer games;
- Betting limits and wagering requirements are accessible;
- The newest pokies on the market are available on the top menu;
- The interface has a pleasant colour scheme;
- The site is UKGC-licensed, which confirms its reliability.
Cons
- The live chat feature is externalised and not 24/7;
- Website loads slowly, and some of the games require Flash;
- No phone number available;
- A small number of deposit methods.
Compare Queen Play Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
3428 | 230 | 2020 | $20 | $7000 | 2 days | 24/7 | |
2000 | 350 | 2015 | $10 | +3 days | 24/7 | ||
4678 | 289 | 2022 | $10 | $100000 | 2-3 days | 24/7 | |
2415 | 60 | 2021 | $1 | $100000 | 1-2 days | Not 24/7 | |
3500 | 235 | 2014 | $10 | $80000 | 2-3 days | 24/7 | |
446 | 386 | 1996 | $10 | 3 days | No |
Queen Play Casino’s Sister Sites - Explore NZ Casinos With Similar Experience
The Methodology Behind Our Queen Play Casino Review
We make sure to give honest reviews of Queen Play Casino. Rigorous testing is our priority before publishing our reviews. We carefully look at the deposit and withdrawal options to make sure they are easy to use and fully secure. We play different games to ensure they are both fair and high quality. Our detailed testing guarantees reviews you can rely on. Our detailed testing guarantees reviews you can rely on.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | |
Test Duration | 7 Hours |
Review Duration | 33 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Dec 2024 |
Queen Play Casino's Rankings Across Our Categories
Category | Trending |
---|---|
Aspire Global Casinos | Top 10 |
Deposit $10 | Top 20 |
Poli | Top 20 |