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User Review
Quick Verdict
Overview
Legit and Fairness
Deposit and Withdrawal
Product Rating
Reputation
Our Verdict
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How we test
RankingsImportant terms
- This bonus is part of a Welcome Offer consisting of 3 deposits.
- The spins are credited for the games Starburst and Gonzo’s Quest.
- The bonus expires in 30 days, and the spins in 10 days of being received.
100% UP TO $100 + 25 FREE SPINS
1st deposit100% Up To $100Deposit spins25 Spins on DepositPromotion Verdict
Our team has rated this Hello Casino first deposit bonus as highly recommended, thanks to its generous offer of up to $100 for a standard $10 deposit. Additionally, players get 25 free spins on selected NetEnt slots. The spins have a standard 35x wagering requirement and a maximum cashout limit of $100. The bonus has the same wagering requirement and no maximum cashout limit, making it a great first deposit offer.
You can claim this bonus using popular payment methods such as Mastercard, VISA, and Skrill. Hello Casino offers its players a safe and secure gaming environment, being licensed by 2 industry authorities: MGA and UKGC.
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2nd Deposit50% Up To $2503rd Deposit50% Up To $150
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Hello Casino User Reviews and Ratings
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Quick Verdict: What to Expect from Hello Casino
 Legit & Fairness8.4/10 |
 Payment Methods8.6/10 |
 Product Rating10.0/10 |
 Customer Support7.4/10 |
 Reputation 9.4/10 |
Overview: Key Information About Hello Casino
| Min deposit | $40 |
| Max cashout | $80000 |
| Payout time | 2-3 days |
| Game types | Video Poker, Table games + 17 more |
| Slot games | 3500 |
| Live games | 235 |
| Vip program | Exclusive bonuses, Vip support + 3 more |
| Website Language | English , Czech + 10 more |
| Customer Support Language | English , Czech + 10 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Reasonable Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 7 Options |
In order to prevent compulsive gambling, the company provides a variety of tools to keep your gambling session away from harm.
While roaming the platform to create this Hello Casino review, we found the following:
- Deposit limits – limit the amount of money placed into your account on a daily, weekly, or monthly basis;
- Reality check – According to your settings, you will be notified of your losses and winnings, helping you to keep track of time;
- Session limit – Once the selected duration is reached, you will be logged out of your account;
- Time-out – Block yourself from the website for 24 hours up to six weeks, in case you need to take a break;
- Access to account history – be aware of your gambling session by verifying your account history;
- Account closure – You can terminate your account for any reason;
- Non-customers exclusion – Hello Casino may block you from registering an account, should you require so. The measure can be activated by contacting customer support;
- Self-exclusion – You can apply this measure for a predetermined or indefinite time. Meanwhile, you will not receive any Hello Casino bonus code material while self-excluded.
Once the self-exclusion period ends, your account will be reopened. If you decide to cancel it before, it will only be considered after an internal review and a 24-hour cool-off period.
Apart from these tools, the platform provides responsible play advice and guidance. Additionally, you can access various responsible gambling organisations and several parental filtering solutions.
If you feel like gambling is interrupting your daily life, we recommend applying any of the tools and limits available, as well as getting help from multiple professional organisations. Moreover, the non-customer exclusion tool is an advantage rarely encountered on any other platform.
Making Transactions at Hello Casino - Deposits & Withdrawals Methods
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| $40 | $5000 |
| $40 | $5000 |
| $40 | $2000 |
| $40 | N/A |
| Ecopayz | $40 | $2000 |
| - | $2000 |
| $40 | $2000 |
| $40 | N/A |
| Jetonbank | $40 | $2000 |
| BTC | $0.001 | - |
| ETH | $0.015 | - |
| LTC | $0.36 | - |
| USDT | $20 | - |
| DOGE | $260 | - |
| XRP | $43 | - |
| TRX | $316 | - |
| $0.18 | - |
| $50 | - |
| BNB | $0.07 | - |
| Min deposit | $40 |
| Min. Withdrawal | $100 |
| Max cashout | $80000 |
| Payout time | 2-3 days |
| Currencies | EUR, USD + 9 more |
Transactions are a vital component of online gambling. When you supply your account with cash at Hello Casino, you may do so by pushing the minimum deposit button from the top right corner and choosing to add funds via Visa, Mastercard, Neosurf, MuchBetter, Paysafecard, and Skrill Moneybookers.
When requesting a withdrawal, head to Account – accessible from the main menu – and select Withdraw. Once requested, the payment will be pending for up to two days.
As soon as the request is accepted, the funds will be sent to the last method you used to deposit or MasterCard, Visa, or Skrill Moneybookers. This casino has some of the fastest payment methods for NZ players, but some, like Visa or MasterCard, can take up to 3 days to process.
The minimum amount you are allowed to deposit or withdraw is $10. The maximum amount you can cash out per week is $12500 and $50000 per month.
Reverse withdrawal preferences
If you request to have your winnings cashed out but change your mind, you can reverse it within two days or until your request is approved.
To have the money back into your account, you need to head to Account, select the Pending Withdrawals tab and tick the request you want to be reversed. The funds will be transferred to your balance right away. No withdrawals will be permitted whilst an account has an active bonus balance or any free rounds.
Customer Support at Hello Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Acceptable |
Email support@hellocasino.com |
If you have issues or need information on payments, Hello Casino bonus codes, registration, and any other casino matter, the live chat agents will reply within 30 and 60 seconds.
However, note that they will not respond to any questions until you have provided your personal information. Once authenticated, you can create a PIN that allows you to skip the confirmation process. If you’re in need of immediate answers to common questions, there is no FAQ section that can help.
To create the Hello Casino review, we have tested the services ourselves. Most of the time, the agents were helpful, and the waiting time was under one minute. However, if the information you require is not available anywhere on the website, they will offer unsatisfactory answers.
Hello Casino Product Ratings: How Slots, Table Games, and Live Casino Perform for Players
Game providers 51 |
Slot games 3500 |
Live games 235 |
Usability Responsive |
Apps No Apps |
Game types
Game providers
Whether you are a fan of Video Slots, Live Casino, or Table Games, we have provided in this Hello Casino review multiple game examples that you may find on the platform, along with extra interesting details.
| Game Type | Title | Minimum bet | Maximum bet |
|---|---|---|---|
| Slots | Starburst | 0.2 | 200 |
| Table Games | Baccarat | 5 | 200 |
| Live Casino | Lightning Roulette | 0.40 | 20000 |
Slots
The online pokies list contains over 2300 games from various software providers, allowing you to select the preferred type of slot, as follows:
- Video slots – Legacy of Dead, Book of Dead, Wolf Gold, Sweet Bonanza, Fruit Party;
- Jackpots – Fortunium Gold Mega Moolah, Monopoly Big Spin, Vegas Night Life;
- Classic – Immortal Romance, Bonanza, Starburst, Fire Joker, Ted.
Table Games
There are around 50 table games available on the platform. You can encounter various forms of Roulette, including European, Nouveau, and French.
If you are a Blackjack enthusiast, you can access Blackjack Neo, Atlantic City, Vegas Strip, and Vegas Single Deck.
Other table game titles include Jacks or Better Poker, Casino War, and Three Card Hold’em.
Live Roulette
Immersive, Lightning, French Roulette Gold, American, or Auto-Roulette VIP are some of the 11 titles of Live Roulette. Evolution provides them, and the minimum bet can start at 0.40, while the maximum can go as high as 20000.
If you are a Live Roulette fan, you may find the small number of games quite disadvantageous. However, you can always find better options on our Top Roulette Sites for NZ players.
Live Blackjack
By heading to the Live Blackjack tables, you shall encounter over 120 titles. These include Blackjack Classic, Classic Speed, Free Bet, Infinite, and Speed VIP Blackjack.
Live Baccarat
No Commission, Speed Baccarat, Baccarat Control Squeeze, and Dragon Tiger are a part of the 20 games available.
A new feature of Hello Casino is Baccarat Multiplay, which allows you to join multiple tables simultaneously. Once launched, a panel will open, presenting a list of all Baccarat tables, helping you observe road trends and sort the tables. Baccarat Multiplay can be initiated from any Baccarat table or the Lobby.
VIP Program
Hello Casino provides a VIP program for the most dedicated and trustworthy players. Once they pass the KYC verification process, they will receive an automatic invitation from the VIP manager.
The VIP rewards can contain exclusive real-life events, Hello Casino coupon codes, and different incentives. Not only that, but Hello Casino allows the player to select an option between a VIP bonus program and a VIP cashback program. The VIP Bonus program includes 24/7 personal assistance throughout the whole week.
Hello Casino doesn’t live up to the iGaming expectations regarding VIP benefits and promotions compared to other important names in the field. On the bright side, real-life events are not a standard prize.
Loyalty
You can obtain bonus money by gathering loyalty points on the platform. As soon as you place your first deposit, you will be provided with 500 Loyalty Points. Afterwards, the online casino will offer a different number of points for every NZ$10 wagered on casino games, as follows:
| Game Type | Loyalty points |
|---|---|
| Roulette | 0.25 |
| Blackjack | 0.5 |
| Scratchcards | 2 |
| Slots | 2 |
| Video Poker and Video Poker Sidebet | 1 |
The minimum number of points you can exchange is 1000, resulting in NZ$5 bonus money.
Once substituted, you must wager the bonus money 35 times on real money games.
Usability
To learn what you should expect in terms of user experience, we have tested the platform and included all the information gathered in this Hello Casino review.
By using multiple types of devices, various browsers, and different internet connections, we analysed how the casino will respond to your preferences.
| Device | Internet | Browser |
|---|---|---|
| Lenovo ThinkPad E15 | 4G | Google Chrome |
| Samsung Galaxy S20 | WIFI | Mozilla Firefox |
| Samsung Galaxy Tab S6 | 4G | Google Chrome |
Desktop
By roaming through the platform’s pages, we noticed that there were some loading delays. According to GTmetrix, it takes around 7.7 seconds for the page to load fully, a matter that might bother your gaming session.
In terms of graphics, the online casino theme of choice is set in dark mode, allowing the essential items to be noticed easily.
You can effortlessly browse through the website, as you will find the games well categorised and all the indispensable pages on the main menu. Moreover, you can easily access the Terms and Conditions, Privacy Policy, and Responsible Gambling pages from the casino’s footer.
There is no difference between the logged-in and logged-out interfaces.
Mobile
The mobile version has no extra features compared to the desktop one. You will find that every page is accessible in the same way, and there is no difference regarding the games and providers.
The Promotions page comprises similar offers, yet there are no special Hello Casino coupon codes for mobile.
Compared to other online casinos, the user experience here is generally not problematic, and every page is easily accessible. Also, the session timer is not very common, which is an advantage. On the other hand, the page speed can be a drawback.
Hello Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses MGA, UK Gambling Commission |
Online since 2014 |
Third party reviews Fair |
Gambling Products 4 |
Licenses
| MGA - MGA/B2C/370/2017 | |
 | UK Gambling Commission - 52894 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
We have searched for any helpful information about the parent company, White Hat Gaming Limited, for this Hello Casino review. We learned that it had built a reputation in the iGaming industry, having over 300 employees and 5 offices.
Hello Casino’s parent company is also associated with Kambi PLC, a B2C sports betting firm. Kambi is listed on the Swedish stock market and certified by eCOGRA – this vouches for its products’ security and fairness.
Our Final Verdict: Should You Play at Hello Casino?
Pros
- Skrill is not viable for bonuses
- Three authorities license the company
- Wide variety of responsible gambling tools
- Numerous renowned game providers
- Support agents reply within 30 seconds
- Quick registration process
- 24/7 customer support
Cons
- No mobile or desktop app
- A small number of loyalty rewards
- The VIP program is invite-only
- No FAQ section
- Slow loading speed
Compare Hello Casino With Other Top NZ Casino Sites
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 3500 | 235 | 2014 | $40 | $80000 | 2-3 days | 24/7 |
 | 1500 | 240 | 2021 | $10 | $20000 | 24H | 24/7 |
 | 1190 | 289 | 1998 | $5 | $100000 | 3 days | 24/7 |
 | 2272 | 93 | 2013 | $10 | $6000 | 1 day | 24/7 |
 | 625 | 420 | 2015 | $10 | $10000 | 1-2 days | 24/7 |
 | 550 | 250 | 2004 | $10 | $16000 | 2 days | 24/7 |
Hello Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Boho Casino
Pros
- A high number of video slots from top-tier providers such as Pragmatic Play
- Fast cashout
- 800+ live dealer casino games
- Many available payment methods
Cons
- A $20 minimum deposit can be unaffordable for some NZ players
- You can't experience Boho Casino via native mobile casino apps for iOS and Android
Our Verdict
With over 7,500 video slots, Boho Casino is one of the best online casinos in our database because you will find every game you seek, from progressive jackpots to classic fruity pokies. You will encounter 100+ game providers, such as NetEnt, Pragmatic Play, and Microgaming. Besides the generous number of slots and game providers, Boho Casino is a top-rated online casino because of its live dealer section, which offers over 800 live sessions with high-quality streaming services. However, the minimum deposit of $20 can be a drawback for some New Zealanders, but you will have 10+ methods and a one-day cashout feature.
Read Review
SlotJoint
Pros
- Features niche games Keno and Craps
- A platform that moves smoothly, especially on mobile
- Both crypto and traditional payment methods
Cons
- Only 400 slots
- Slow payout processing time
Our Verdict
If you want to have all the essential games and game types in one place, then SlotJoint is the best online casino for you! The platform carries almost all casino game variations you can think of, from slots to live dealer, keno, and crash, which is quite rare. Moreover, you can pay using both crypto and traditional payment methods.
Read Review
PowerBet777 Casino
Pros
- 9300+ premium pokies and almost 900 live tables
- 50+ world-renowned developers, such as NetEnt and Red Tiger Gaming
- More than 20 popular payment options, including crypto and e-wallets
- Fully optimized mobile and desktop website versions
Cons
- Withdrawal processing times of up to 3 days
- There are no loyalty benefits
Our Verdict
PowerBet777 Casino impresses as one of the best online casinos in NZ, with an extensive collection of over 9300 premium pokies and nearly 900 live tables, offering a diverse range of high-quality gaming options. The casino collaborates with over 50 world-renowned developers, including industry leaders like NetEnt and Red Tiger Gaming, ensuring a top-tier gaming experience. You can enjoy the convenience of more than 20 popular payment options, including crypto and e-wallets, on fully optimized mobile and desktop website versions. However, withdrawal processing times can take up to 3 days, and the casino lacks loyalty benefits, which may deter those seeking additional rewards for regular play.
Hello Casino's Rankings Across Our Categories
| Category | Trending |
|---|---|
| Starburst | Top 5 |
| White Hat Gaming Casinos | Top 20 |
| 10 Free Spins | Top 20 |
The Methodology Behind Our Hello Casino Review
Our main goal is to offer you authentic reviews of Hello Casino. We conduct comprehensive testing of all aspects before we offer you the complete review. Our detailed evaluation process ensures that payment options are completely safe and accesible. We play different games to ensure they are both fair and high quality. Our meticulous testing process ensures that our reviews are fair and reliable. Our meticulous testing process ensures that our reviews are fair and reliable.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha rating | |
| Test Duration | 9 Hours |
| Review Duration | 56 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
| Updated Date | Dec 2024 |
