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Quick Verdict: What to Expect from JackpotCity Casino
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10.0/10 |
8.0/10 |
7.8/10 |
8.2/10 |
8.0/10 |
10.0/10 |
Overview: Key Information About JackpotCity Casino
Min deposit | $5 |
Max cashout | $100000 |
Payout time | 3 days |
Game types | Video Poker, Table games, Craps+ 14 moreBlackjackBaccaratClassic SlotsRouletteJackpotsLive casinoSlotsScratchcardsKenoBingoArcade Sic BoWheel of FortunePoker |
Slot games | 1190 |
Live games | 289 |
Vip program | Exclusive bonuses, Loyalty points, Tiered Loyalty Programs |
Languages website | English , German , Spanish+ 1 moreFrench |
Payment methods | Visa, MasterCard, Neteller+ 6 moreNeosurfPaysafecardPoliSkrill 1-TapGoogle PaySkrill |
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Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 10 Options |
As we reached the end of our JackpotCity Casino review, we shall remind New Zealand punters that they can use a variety of responsible tools to prevent gambling addiction. For example, you have the following options:
- Deposit limits (daily, weekly, monthly);
- Session reminders;
- Self-exclusion;
- Self-test;
- The possibility to permanently close your account.
Above all, you’re able to view your gaming history to keep track of your spending and of the time spent online. That will also help you use JackpotCity Casino bonus codes responsibly.
And suppose you need further information on this matter. In that case, you may contact customer support or even access one the links and references provided on the website. These will be available in the ‘Information’ section of the Responsible Gaming page, along with the other tools presented above.
Making Transactions at JackpotCity Casino - Deposits & Withdrawals Methods
Min deposit 5 $/€ |
Min. Withdrawal 50 $/€ |
Max cashout 100000 $/€ |
Payout time 5 days |
Currencies
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Before playing any games, you must deposit funds into your account. If you are unsure how to deposit, follow this short walkthrough:
- Log into your account;
- Click the bank icon on the toolbar;
- Choose one of the available methods;
- Enter the amount you wish to deposit;
- Hit the ‘Deposit’ button.
As soon as you do that, the funds will reach your account instantly. This also applies when you claim JackpotCity Casino bonus codes. Furthermore, you don’t need to worry about processing fees, as there are none.
Once you request a cashout, it will automatically enter a pending stage of 24 hours. You can cancel the request during this timeframe, and the sum will be sent back to the account balance. To do that, click on the ‘Reverse Withdrawal’ button in the ‘Bank’ section. After the 24-hour period is over, the casino will start to process the request. This can take one or two more days. And remember that the site might verify your identity upon single or cumulative transactions of NZ$2000.
Customer Support at JackpotCity Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@playersupportcentre.com |
Language Options
Languages website
Support languages
For any issues or inquiries unanswered by our JackpotCity Casino review, Kiwi players should contact customer support via live chat. Unfortunately, phone support is not available, but live chat operators always offer prompt responses. The website also has an FAQ section that provides a few details on specific topics. However, this page is not very extensive.
For more serious matters, you should escalate a formal complaint. This must be emailed at complaints@playersupportcenter.com and should include the following:
- Your username
- Your first and last name
- A detailed explanation of what happened
- Any other important information, including evidence (if applicable).
JackpotCity Casino Product Ratings: How Slots, Table Games, and Live Casino Perform for Players
Game providers 50 |
Slot games 1190 |
Live games 289 |
Usability Overwhelming |
Apps Android, Desktop app, iOS |
Game types
Game providers
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You will see plenty of gaming categories containing products developed by well-known suppliers like Netent, Microgaming and Evolution when accessing the site. These include:
- Slots
- Jackpots
- Table games
- Live casino
Besides that, there are also scratch cards, virtual sports and bingo games available. Yet, these do not have designated sections, so you have to manually look for them using the search bar.
To ensure the highest quality, all games have been verified by eCOGRA, and they are regularly tested. Moreover, you may try them out in the ‘Demo’ mode first to make sure they work properly.
Slots
Our JackpotCity Casino review has uncovered over 400 slots with different themes and features. Some of the most popular titles of this much popular real money online pokies casino include Egyptian Tombs, Silver Seas, Mystic Shrine, Wacky Panda and Wild Catch. Remember that games might take a while to fully load. But once they are ready, their window may be expanded to full-screen mode.
JackpotCity Casino NZ also disposes of tournaments that you can find within the game section. These are divided into 3 categories: ‘In Progress’, ‘Starting Soon’ and ‘Completed’. On each tournament tab, you will see the rules, leaderboard, entry fee and prize pool.
But what is a tournament? It is usually a competition on a selected slots game in which multiple players participate. They are easy to play and do not require any skills. Here’s how it works:
- Everyone must purchase an entry ticket;
- Each player gets a certain number of credits and a time limit to play (you cannot replay any winnings);
- The one who obtains the highest score wins.
Even though there is only one winner, the prize pool will be divided amongst all players. The winner will, of course, get the highest percentage.
Table games
This category includes over 50 Blackjack, Roulette, Baccarat and Poker products. Apart from that, a few Sic Bo and Red Dog options can be spotted. However, all these are mixed up with some live and bingo titles, so pay attention to the game’s name and icon.
Moreover, we advise installing the latest Adobe Flash Player version, as some games might not work without it. Unfortunately, you cannot see the minimum or maximum bets before entering a session. You will only be able to see them by accessing the game and selecting ‘Game Rules’ on its menu. But don’t worry, minimum bets go as low as NZ$1.
Live Roulette
Kiwi gamblers who prefer live Roulette games have 15 options to choose from. Here’s how to access them:
- Select ‘Real & Live’ on the top menu bar, right next to the casino’s logo;
- Click on one of the displayed game tabs to open the live lobby;
- Select Roulette and pick a game.
You shall repeat these steps for any other live game type.
To see the game’s betting limits, click the info icon in the bottom corner. The smallest bet starts from NZ$0,20, and maximum limits can reach up to NZ$4000. If you are wondering about the most popular titles, these are Lightning, Immersive and Instant Roulette. Yet, you will also spot international variations, such as American, French, Hindi and Arabic Roulette.
Live Blackjack
When it comes to the Blackjack category, this is probably the most extensive one. It includes over 70 games with bets ranging from NZ$2 to NZ$10000. If you are a highroller, you may choose titles that allow minimum bets of NZ$100, NZ$200 or even NZ$500.
Once you decide upon a game, make sure to check the available seats. These are usually displayed at the bottom of the game’s tab. Empty seats are marked with a green icon.
Live Baccarat
Baccarat enthusiasts dispose of more than 25 options of such kind. And if that’s not enough, this section also includes a few Sic Bo and Dragon Tiger games.
The smallest amount to be wagered on Baccarat games is NZ$2, and the maximum is NZ$10000. Each window shows the number of players that are already in the game. But a limit of players is not imposed, so you may join the game no matter how full it is.
As we were analysing the casino, we have noticed it hosts a great number of online live dealer games, so we thought it was an worthy addition to our live dealer casino list.
To offer our New Zealand readers an accurate JackpotCity Casino review, we tested the website using multiple devices. We explored its features and interfaces from the following:
Usability
Device | Internet | Browser |
---|---|---|
Asus Zenbook 14 | Wifi | Google Chrome |
iPhone 11 Pro Max | Wifi, 5G | Safari |
Ipad Air 4 | 4G | Safari |
Desktop
The website has a user-friendly interface, disposing of a search bar and several game filters. Everything is well-organised into sections, and the most important informational pages are located at the bottom of this site. Moreover, there is a unique ‘Dark Theme’ that can be selected to change the display style.
At the top of the main page, you shall see a toolbar with multiple options:
- Bonus wheel (spin the wheel for daily prizes such as loyalty points, free spins or bonus credit);
- Messages (daily notifications);
- Promotions (all the available JackpotCity Casino bonus codes);
- Bank (this is where you’ll deposit funds and request withdrawals);
- Live chat.
This is the place to access all your account and website features. So, whenever you get confused by the layout, return to this toolbar.
We must also mention that after a certain period of inactivity, you shall be automatically logged out. Sometimes, this may occur due to software lags and glitches, but you are able to immediately sign back in.
Mobile
Those who are always on the go may access the casino from a mobile device such as a smartphone or a tablet. Just open a browser and type the casino’s name in the search bar. The interface looks almost the same, but it is optimised for a smaller screen.
Nothing changes in terms of games, account features, payment methods or online casino bonuses. Moreover, the loading speed might be even faster on a portable device.
iOS
Apart from mobile compatibility, a JackpotCity Casino app can be downloaded from the App Store. But make sure your device has the latest software version installed, as the app requires at least IOS 10.
The JackpotCity Casino app was last updated in February 2021, bringing a more modern design and several bug fixes to improve performance. Moreover, the main lobby was improved to offer a better user experience and easier navigation.
Every player who joins JackpotCity Casino NZ will be automatically entered in their loyalty programme, comprising six levels: Bronze, Silver, Gold, Platinum, Diamond and Prive. These are upgraded by collecting loyalty points, which are earned every time you wager real funds. But remember that not all games will give you the same number of points. The table below shows some examples:
Loyalty Scheme
Game | Amount wagered | Loyalty points |
---|---|---|
Slots | NZ$1 | 1 |
Table games | NZ$5 | 1 |
Sic Bo, Roulette | NZ$10 | 1 |
Video Poker and Baccarat | NZ$20 | 1 |
Blackjack, Craps, Jacks or Better | NZ$100 | 1 |
Everyone starts from Bronze and earns 2500 points on the first deposit. Players may also exchange points for bonus credit. To earn NZ$5 bonus funds, you must accumulate 5000 points.
The more points you earn, the faster you advance to the next loyalty stage. Every level comes with unique features and benefits, such as daily specials and exclusive JackpotCity Casino bonus codes. However, you will drop a level if you don’t accumulate the required number of points to maintain your current status. But where can you see your loyalty status? Well, you just have to follow these steps:
- Click on your username;
- Select ‘Loyalty’
- Another tab will pop up where you can view your status, the designated benefits, as well as an FAQ section with further information about the programme.
In the same area, you will also see loyalty specials for each level. These are exclusive features that you can benefit from on selected games. For example, you will generate 50% more winnings at the ‘Gold’ stage. These specials usually have an end date and will change every month.
JackpotCity Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses Alderney Gambling Control, Kahnawake Gaming Commission |
Online since 1998 |
Third party reviews Poor |
Gambling Products 3 |
Licenses
![]() | Kahnawake Gaming Commission - 00892 |
![]() | Alderney Gambling Control - 155 C1 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
JackpotCity Casino NZ is a pioneer in the iGaming industry, with an experience of more than 20 years. The website was launched in 1998, and it continued to develop ever since, gaining not one but two gaming licences from the MGA and the Kahnawake Gaming Commission. The platform is part of the vast brand portfolio of Bayton Ltd., along with other well-known sites like Ruby Fortune Casino and Spin Casino. Bayton Ltd. is a Maltese company established in 2001, which generates an annual revenue of more than NZ$207million.
The site ensures a safe playing environment for its Kiwi customers. It protects their personal data and financial information through the latest SSL encryption technology. Moreover, it is committed to responsible gambling, incorporating several prevention tools. To make sure that these high standards are maintained, our team of experts checks the website regularly and updates the JackpotCity review from time to time to keep up with potential policy adjustments.
JackpotCity Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
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Casino Days
Pros
- 3000+ pokies
- 400+ live dealer games
- 24/7 live chat
- Cryptocurrencies available
Cons
- No VIP program
- No iOS or Android apps
- Only one license
Our Verdict
Our experts recommend Casino Days for inexperienced and seasoned players alike, though there are some things to be improved. The withdrawal timeframe of 3 days is longer than other casinos we've reviewed, though this factor is balanced by the rare minimum deposit of NZ$5.
Read Review
Nitrospins Casino
Pros
- High max cashout of $36000 per month
- 12900+ pokies are available
- 540+ live dealer titles
Cons
- Slow payout speed of 2 to 3 days
- High min withdrawal of $50
Our Verdict
Our experts named NitroSpins Casino the best online casino for game collection, due to its vast array of 13000 pokies. Within this large collection, you will find well known providers like Microgaming, Play'n Go, NetEnt, and Pragmatic Play, but also smaller developers. Moreover, the casino allows crypto payments as well, and has a high max cashout per month of $36000.
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Millionpot Casino
Pros
- NetEnt, Microgaming and Evolution games
- 900+ slots
- Fast and helpful live chat team
- User-friendly interface
- Well-rounded exclusive club
- Responsible gaming-trained customer support
Cons
- Poor website stability and performance
- No call centre option
- 3-day payout processing time
Our Verdict
If you're a player who wants to improve the gameplay with over 950 titles, then Millionpot Casino might suit you. The platform has an intuitive navigation, some animated elements, and a demo version for the pokies. You can join its Exclusive Club and get loyalty rewards. While the payment system covers popular suppliers, we hope the 3+ days payout time will improve.
Read ReviewOur Final Verdict: Should You Play at JackpotCity Casino?
Pros
- Large selection of live games;
- Plenty of JackpotCity Casino bonus codes;
- Paysafecard available for players in New Zealand;
- No monthly cashout limit.
Cons
- Slow KYC verification;
- No Android or IOS apps;
- No email address and phone number.
Compare JackpotCity Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 1190 | 289 | 1998 | $5 | $100000 | 3 days | 24/7 |
![]() | 750 | 264 | 2017 | $10 | $16000 | 2 days | 24/7 |
![]() | 4000 | 658 | 2020 | $40 | $80000 | 3 days | No |
![]() | 4678 | 289 | 2022 | $10 | $100000 | 2-3 days | 24/7 |
![]() | 11954 | 1199 | 2020 | $5 | $10000 | 1-2 days | 24/7 |
![]() | 525 | 210 | 2006 | $10 | $16000 | 2 days | 24/7 |
JackpotCity Casino’s Sister Sites - Explore NZ Casinos With Similar Experience
The Methodology Behind Our JackpotCity Casino Review
We are committed to give you truthful reviews of JackpotCity Casino. Rigorous testing is our priority before publishing our reviews. Our detailed evaluation process ensures that payment options are completely safe and accesible. We play different games to ensure they are both fair and high quality. Our detailed testing guarantees reviews you can rely on. Our detailed testing guarantees reviews you can rely on.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | 8.7 /10 |
Test Duration | 5 Hours |
Review Duration | 18 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Feb 2025 |
JackpotCity Casino's Rankings Across Our Categories
Category | Trending |
---|---|
Casino Apps | Top 5 |
Android Casinos | Top 10 |
10 Free Spins | Top 5 |
PaySafeCard Casinos | Top 20 |
Minimum deposit | Top 20 |
100 Free Spins | Top 20 |
Deposit $1 | Top 20 |
Casino Bonuses | Top 20 |
Deposit $10 | Top 20 |
Google Pay Casinos | Top 5 |

Adela enjoys exploring the in-depths of the gambling industry and gathering essential insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the casino gambling world, she likes taking long drives and listening to old-school music tunes.

Adina’s analytical way of thinking is what casino players need to understand the casino market. With her expertise in this niche combined with her intensive studies in linguistic typology and hermeneutics, she will provide you with the essential help to make informed decisions. Trust her to be your trustworthy guide!
Minimum Deposits