- Visit the JackpotCity Casino main page
- Create an account with the casino and complete the KYC
- Make a minimum deposit of at least $10
- Your bonus will be credited automatically
JackpotCity Casino User Reviews and Ratings
Rate casino and write a review
Quick Verdict: What to Expect from JackpotCity Casino
Legit & Fairness 8.0/10 |
Payment Methods 7.8/10 |
Product Rating 8.2/10 |
Customer Support 8.0/10 |
Reputation 10.0/10 |
Overview: Key Information About JackpotCity Casino
Min deposit | $5 |
Max cashout | $100000 |
Payout time | 3 days |
Game types | Video Poker, Table games, Craps+ 14 more |
Slot games | 1190 |
Live games | 289 |
Vip program | Exclusive bonuses, Loyalty points, Tiered Loyalty Programs |
Website Language | English , German , Spanish+ 1 more |
Payment methods | Visa, MasterCard, Neteller+ 6 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 10 Options |
As we reached the end of our JackpotCity Casino review, we shall remind New Zealand punters that they can use a variety of responsible tools to prevent gambling addiction. For example, you have the following options:
- Deposit limits (daily, weekly, monthly);
- Session reminders;
- Self-exclusion;
- Self-test;
- The possibility to permanently close your account.
Above all, you’re able to view your gaming history to keep track of your spending and of the time spent online. That will also help you use JackpotCity Casino bonus codes responsibly.
And suppose you need further information on this matter. In that case, you may contact customer support or even access one the links and references provided on the website. These will be available in the ‘Information’ section of the Responsible Gaming page, along with the other tools presented above.
Making Transactions at JackpotCity Casino - Deposits & Withdrawals Methods
Min deposit 5 $/€ |
Min. Withdrawal 50 $/€ |
Max cashout 100000 $/€ |
Payout time 5 days |
Currencies
Before playing any games, you must deposit funds into your account. If you are unsure how to deposit, follow this short walkthrough:
- Log into your account;
- Click the bank icon on the toolbar;
- Choose one of the available methods;
- Enter the amount you wish to deposit;
- Hit the ‘Deposit’ button.
As soon as you do that, the funds will reach your account instantly. This also applies when you claim JackpotCity Casino bonus codes. Furthermore, you don’t need to worry about processing fees, as there are none.
Once you request a cashout, it will automatically enter a pending stage of 24 hours. You can cancel the request during this timeframe, and the sum will be sent back to the account balance. To do that, click on the ‘Reverse Withdrawal’ button in the ‘Bank’ section. After the 24-hour period is over, the casino will start to process the request. This can take one or two more days. And remember that the site might verify your identity upon single or cumulative transactions of NZ$2000.
Customer Support at JackpotCity Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@playersupportcentre.com |
Language Options
For any issues or inquiries unanswered by our JackpotCity Casino review, Kiwi players should contact customer support via live chat. Unfortunately, phone support is not available, but live chat operators always offer prompt responses. The website also has an FAQ section that provides a few details on specific topics. However, this page is not very extensive.
For more serious matters, you should escalate a formal complaint. This must be emailed at complaints@playersupportcenter.com and should include the following:
- Your username
- Your first and last name
- A detailed explanation of what happened
- Any other important information, including evidence (if applicable).
JackpotCity Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses Alderney Gambling Control, Kahnawake Gaming Commission |
Online since 1998 |
Third party reviews Poor |
Gambling Products 3 |
Licenses
Kahnawake Gaming Commission - 00892 | |
Alderney Gambling Control - 155 C1 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
JackpotCity Casino NZ is a pioneer in the iGaming industry, with an experience of more than 20 years. The website was launched in 1998, and it continued to develop ever since, gaining not one but two gaming licences from the MGA and the Kahnawake Gaming Commission. The platform is part of the vast brand portfolio of Bayton Ltd., along with other well-known sites like Ruby Fortune Casino and Spin Casino. Bayton Ltd. is a Maltese company established in 2001, which generates an annual revenue of more than NZ$207million.
The site ensures a safe playing environment for its Kiwi customers. It protects their personal data and financial information through the latest SSL encryption technology. Moreover, it is committed to responsible gambling, incorporating several prevention tools. To make sure that these high standards are maintained, our team of experts checks the website regularly and updates the JackpotCity review from time to time to keep up with potential policy adjustments.
JackpotCity Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Casino Days
Pros
- 3000+ pokies
- 400+ live dealer games
- 24/7 live chat
- Cryptocurrencies available
Cons
- No VIP program
- No iOS or Android apps
- Only one license
Our Verdict
Our experts recommend Casino Days for inexperienced and seasoned players alike, though there are some things to be improved. The withdrawal timeframe of 3 days is longer than other casinos we've reviewed, though this factor is balanced by the rare minimum deposit of NZ$5.
Read ReviewNitrospins Casino
Pros
- High max cashout of $36000 per month
- 12900+ pokies are available
- 540+ live dealer titles
Cons
- Slow payout speed of 2 to 3 days
- High min withdrawal of $50
Our Verdict
Our experts named NitroSpins Casino the best online casino for game collection, due to its vast array of 13000 pokies. Within this large collection, you will find well known providers like Microgaming, Play'n Go, NetEnt, and Pragmatic Play, but also smaller developers. Moreover, the casino allows crypto payments as well, and has a high max cashout per month of $36000.
Millionpot Casino
Pros
- NetEnt, Microgaming and Evolution games
- 900+ slots
- Fast and helpful live chat team
- User-friendly interface
- Well-rounded exclusive club
- Responsible gaming-trained customer support
Cons
- Poor website stability and performance
- No call centre option
- 3-day payout processing time
Our Verdict
If you're a player who wants to improve the gameplay with over 950 titles, then Millionpot Casino might suit you. The platform has an intuitive navigation, some animated elements, and a demo version for the pokies. You can join its Exclusive Club and get loyalty rewards. While the payment system covers popular suppliers, we hope the 3+ days payout time will improve.
Read ReviewOur Final Verdict: Should You Play at JackpotCity Casino?
Pros
- Large selection of live games;
- Plenty of JackpotCity Casino bonus codes;
- Paysafecard available for players in New Zealand;
- No monthly cashout limit.
Cons
- Slow KYC verification;
- No Android or IOS apps;
- No email address and phone number.
Compare JackpotCity Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1190 | 289 | 1998 | $5 | $100000 | 3 days | 24/7 | |
750 | 264 | 2017 | $10 | $16000 | 2 days | 24/7 | |
4000 | 658 | 2020 | $40 | $80000 | 3 days | No | |
4678 | 289 | 2022 | $10 | $100000 | 2-3 days | 24/7 | |
11954 | 1199 | 2020 | $5 | $10000 | 1-2 days | 24/7 | |
525 | 210 | 2006 | $10 | $16000 | 2 days | 24/7 |
JackpotCity Casino’s Sister Sites - Explore NZ Casinos With Similar Experience
The Methodology Behind Our JackpotCity Casino Review
We are committed to give you truthful reviews of JackpotCity Casino. We test everything thoroughly before writing our reviews. We carefully look at the deposit and withdrawal options to make sure they are easy to use and fully secure. We also play lots of different slot games and live games to check if they are of good quality and fair. Our meticulous testing process ensures that our reviews are fair and reliable. Our meticulous testing process ensures that our reviews are fair and reliable.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | |
Test Duration | 5 Hours |
Review Duration | 18 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Dec 2024 |
JackpotCity Casino's Rankings Across Our Categories
Category | Trending |
---|---|
Deposit $1 | Top 5 |
Online Pokies Free Spins | Top 5 |
Mobile Casinos | Top 5 |
100% Bonus | Top 5 |
Deposit $10 | Top 5 |
Live casino | Top 5 |
50 Free Spins | Top 10 |
Casino Bonuses | Top 5 |
100 Free Spins | Top 5 |
Free Mobile Bonuses | Top 5 |