Guide Summary- The bonus spins are credited for the game Starburst by NetEnt.
- The spins will be credited in daily batches.
- ReportMore detailsBonus infoMin deposit$1Wagering65X (Winnings)Max cashout$250Spins20Valid only for gamesStarburstImportant termsPromo Verdict
This bonus from Rainbow Spins Casino offers 20 free spins on Starburst by NetEnt with a max cashout of $550, which makes it worth claiming. To get the bonus, make a minimum deposit of only $1. However, the winnings are subject to 65x wagering requirements, which makes playthrough hard for new players. Overall, our team at CasinoAlpha recommends this bonus for risk-free playing at Rainbow Spins.
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Rainbow Spins Casino User Reviews and Ratings
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Quick Verdict: What to Expect from Rainbow Spins Casino
 Legit & Fairness7.6/10 |
 Payment Methods8.2/10 |
 Product Rating7.2/10 |
 Customer Support7.2/10 |
 Reputation 7.0/10 |
Overview: Key Information About Rainbow Spins Casino
| Min deposit | $1 |
| Max cashout | $100000 |
| Payout time | +3 days |
| Game types | Roulette, Baccarat, Slots+ 12 more |
| Slot games | 2596 |
| Live games | 28 |
| Vip program | Tiered Loyalty Programs, Free spins |
| Languages website | English |
| Payment methods | Visa, MasterCard, Skrill 1-Tap+ 2 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Fair Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 6 Options |
| Fairness Metric | Rainbow Spins | Industry Standard | Risk Assessment |
|---|---|---|---|
| Fund Protection | Not protected during insolvency | Protected via segregation | Critical |
| Parent Company Rating | 1.3/5 for Jumpman Gaming | 3.5/5+ expected | High |
| Withdrawal Blocking | Systematic for amounts NZ$2,000+ | Rare, justified cases only | High |
| Verification Process | Weaponized delay tactic | Standard KYC compliance | Moderate |
Rainbow Spins Casino operates under dual licensing from the UK Gambling Commission (License #39175) and Alderney Gambling Control Commission, providing regulatory oversight that should ensure player protection.
Our investigation reveals a critical gap that distinguishes this operator from other minimum deposit casinos in the market: player balances are explicitly “NOT protected in the event of insolvency” despite maintaining separated client accounts as required by regulations.
Our analysis also reveals that large withdrawals, over NZ$2,000 are systematically blocked with generic messages about “further checks,” while smaller amounts process normally. This might indicate strategy to force players to gamble away substantial winnings.
Making Transactions at Rainbow Spins Casino - Deposits & Withdrawals Methods
Min deposit $1 |
Min. Withdrawal $5 |
Max cashout $100000 |
Payout time 6 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | $1 | N/A |
 | $1 | N/A |
 | $1 | N/A |
 | $1 | N/A |
 | $1 | N/A |
| Banking Feature | Advertised | Reality | Player Impact |
|---|---|---|---|
| Large Withdrawals | Up to $100,000 | Blocked above £2,000 | Forced gambling of winnings |
| Processing Time | 6 days | 7 days maximum pending | Extended fund exposure |
| Withdrawal Fees | NZ$2.50 | NZ$2.50 per transaction | Disproportionate for small amounts |
| Communication | Standard updates | No communication during blocks | Player confusion and frustration |
Rainbow Spins Casino presents an attractive entry point with a $1 minimum deposit across all payment methods, including Visa, MasterCard, Skrill, Skrill 1-Tap, and Maestro. However, our investigation reveals significant differences that distinguish it from other fast payout casinos in the New Zealand market.
Multiple verified player reports indicate that large withdrawal requests are routinely blocked, accompanied by a vague message: “Unable to process withdrawal request as further checks may be required.”
Additionally, all withdrawals incur a fixed NZ$2.50 transaction fee, which can represent a 25% fee on a NZ$10 withdrawal.
Customer Support at Rainbow Spins Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 No |
Response Time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Acceptable |
Email newzealand@rainbowspins.com |
Language Options
Languages website
Support languages
| Support Metric | Advertised | Actual Performance | Industry Standard |
|---|---|---|---|
| Live Chat | Available | Non-existent (false advertising) | 24/7 availability expected |
| Email Response | Professional support | 3-7 day delays, generic responses | 24-48 hours maximum |
| Phone Support | Not advertised | Not available | Available for licensed operators |
| Dispute Resolution | Standard process | Communication blackouts | Transparent escalation process |
The casino prominently advertises “live chat” support, but this is fundamentally misleading since no live chat functionality exists. All customer communication is limited to email support with response times extending to multiple days.
Particularly troubling is the pattern of communication blackouts during withdrawal disputes, representing a severe breach of responsible gambling standards and regulatory expectations for licensed operators.
Rainbow Spins Casino Product Ratings: How Slots, Table Games, and Live Casino Perform for Players
Game providers 91 |
Slot games 2596 |
Live games 28 |
Usability Slow Performance |
Apps No Apps |
Game types
Game providers
| Gaming Category | Quality Assessment | Competitive Position |
|---|---|---|
| Slot Games | Excellent variety from top providers | Above average |
| Live Casino | Limited selection | Below average |
| Software Providers | Reputable, licensed providers | Industry standard |
| Mobile Gaming | Standard compatibility | Average |
Rainbow Spins Casino offers an extensive gaming library with 2,596 slot games and 28 live dealer options, positioning it competitively among online pokies sites in the New Zealand market.
The casino partners with reputable software providers including Microgaming, NetEnt, Pragmatic Play, and Eyecon, ensuring access to popular titles and fair gaming mechanics.
The live casino section is notably limited with only 28 games, which falls short of expectations for live dealer casinos in 2025.
One concerning aspect involves bonus wagering restrictions, where progressive jackpot slots, table games, and live casino games are excluded from bonus playthrough requirements, significantly limiting the games available for clearing promotional offers.
Rainbow Spins Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses UK Gambling Commission, Alderney Gambling Control |
Online since 2020 |
Third party reviews Poor |
Gambling Products 2 |
Licenses
 | Alderney Gambling Control - N/A |
 | UK Gambling Commission - 039175-R-319452-022 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
| Reputation Factor | Official Status | Player Reality | Risk Assessment |
|---|---|---|---|
| Licensing | UKGC + AGCC dual licensed | Active licenses, compliance questions | Moderate risk |
| Parent Company | Jumpman Gaming Limited | 1.3/5 Trustpilot rating | Critical risk |
| Operational History | 2020 launch, no sanctions | Systematic player complaints | High risk |
| Industry Standing | Licensed operator | Poor reputation among players | High risk |
Rainbow Spins Casino operates under dual licensing from the UK Gambling Commission (License #39175) and Alderney Gambling Control Commission, launched in 2020 by Jumpman Gaming Limited.
The pattern of complaints reveals systematic issues: initial deposits process smoothly, but larger withdrawal requests are systematically blocked without explanation.
This suggests coordinated policies designed to maximize player losses, raising serious questions about compliance with newer casino operators standards.
Rainbow Spins Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Rooli Casino
Pros
- Impressive number of 850 live dealer games
- Over 3200 pokies from popular providers
- High maximum cashout amount of up to $50000
Cons
- No VIP program is available yet
- The minimum deposit of $20 is high
Our Verdict
Rooli Casino has one of the most impressive game collections we've seen on the NZ market, which is why we had to name it one of the best online casinos. On this platform, you will find a vast array of 3200 slot games, and a whopping 850 live dealer games, which is very rare. Moreover, the max cashout per month is close to $50000, which is on the higher side.
Winner's Magic Casino
Pros
- Over 1000 slots from more than 40 providers
- Live games with bets ranging from $5 to $30000
- Extensive VIP programme
Cons
- Low maximum cashout limit
- There is no phone support available
Our Verdict
We found that Winner's Magic is one of the best online casinos you can try out in NZ. The game collection is carefully curated and contains only the top 1000 pokies from providers such as Microgaming, NetEnt, Play'n Go, and other industry giants. Moreover, you will find over 200 live dealer games from Playtech and Pragmatic Play, with all the essential game types.
Read Review
Nova Jackpot Casino
Pros
- There is a 5-level VIP programme full of incentives
- You can choose from 5000 pokies and 200 live casino games
- The casino has a low minimum deposit and withdrawal of $10
Cons
- Slow payout time that can take up to 3 days
- There is no phone support number to turn to
Our Verdict
Nova Jackpot is one of the best online casinos in NZ, especially if you are looking for great gaming options and a fair banking policy. You can make payments using over 20 payment options - everything from cards to e-wallets, crypto, and prepaid vouchers. Moreover, if you like having a diverse range of games, the 5000-pokie collection will most likely be enough.
Our Final Verdict: Should You Play at Rainbow Spins Casino?
Based on our comprehensive analysis using CasinoAlpha’s established review framework, Rainbow Spins Casino receives a 7.4/10 rating that reflects significant operational concerns despite superficial regulatory compliance.
Our testing methodology, which includes real money deposits and withdrawal attempts up to NZ$5,000, revealed operational patterns that distinguish this casino from reputable operators in concerning ways.
Professional Recommendation: CasinoAlpha cannot recommend Rainbow Spins Casino for New Zealand players based on our investigation findings. The combination of systematic withdrawal blocking, parent company reputation crisis, customer service failures, and insolvency protection gaps creates an unacceptable risk profile that contradicts our commitment to player protection and fair gambling practices.
Compare Rainbow Spins Casino With Other Top NZ Casino Sites
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 2596 | 28 | 2020 | $1 | $100000 | +3 days | Not 24/7 |
 | 3716 | 578 | 2023 | $20 | $22500 | 1-2 days | 24/7 |
 | 11171 | 797 | 2011 | $10 | $100000 | 2-3 days | 24/7 |
 | 5619 | 316 | 2016 | $10 | $20000 | 1 day | Not 24/7 |
 | 10000 | 1172 | 2020 | $1.69 | $100000 | 1 day | 24/7 |
 | 10376 | 1135 | 2022 | $10 | $10000 | 1-2 days | 24/7 |
Rainbow Spins Casino’s Sister Sites - Explore NZ Casinos With Similar Experience
The Methodology Behind Our Rainbow Spins Casino Review
| Review | Details |
|---|---|
| Reviewer | Tudor Turiceanu |
| CasinoAlpha rating | |
| Test Duration | 0 Hours |
| Review Duration | 0 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Nov 2024 |
| Updated Date | Aug 2025 |
Rainbow Spins Casino's Rankings Across Our Categories
| Category | Trending |
|---|---|
| Skrill | Top 10 |
| Deposit $1 | Top 10 |
| Mega Moolah Free Spins | Top 10 |
F.A.Q.
What are the withdrawal limits and processing times at Rainbow Spins Casino?
Rainbow Spins Casino advertises a maximum cashout of NZ$100,000, with standard processing times of up to 6 days and a minimum withdrawal of NZ$5. However, our investigation uncovered a troubling pattern: withdrawals above £2,000 are frequently blocked using vague messages such as “further checks may be required,” even when no actual verification process takes place.
All withdrawals are subject to a NZ$2.50 transaction fee, and the casino allows withdrawals to remain pending for up to 7 days. In contrast, smaller withdrawals under £500 generally process smoothly within 24 to 48 hours.
Does Rainbow Spins Casino offer live chat support?
No, despite prominent advertising claiming “live chat” availability, Rainbow Spins Casino does not offer live chat support. This represents false advertising across the entire Jumpman Gaming network. All customer communication is limited to email at support@rainbowspins.com with response times of 3-7 days. Phone support is not available, leaving players with extremely limited contact options during disputes or urgent issues.
What documents are required for account verification at Rainbow Spins Casino?
Rainbow Spins Casino requires standard KYC documents including valid ID (driving license or passport), recent utility bill or bank statement within 3 months, and front of registered payment cards with middle 8 digits blocked. However, our investigation reveals the casino weaponizes verification as a delay tactic, with players reporting being asked to resubmit identical documents multiple times despite previous approval. This creates an endless verification loop that prevents withdrawals while maintaining the appearance of regulatory compliance.
