- Register at Cosmo Casino
- Complete the KYC verification
- Deposit $10
Cosmo Casino User Reviews and Ratings
Rate casino and write a review
Quick Verdict: What to Expect from Cosmo Casino
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8.0/10 |
6.6/10 |
9.2/10 |
7.6/10 |
8.2/10 |
Overview: Key Information About Cosmo Casino
Min deposit | $10 |
Max cashout | $16000 |
Payout time | 2 days |
Game types | Video Poker, Table games, Craps+ 14 more |
Slot games | 750 |
Live games | 264 |
Vip program | Exclusive bonuses, Birthday bonuses, Vip support+ 2 more |
Languages website | English |
Payment methods | Visa, MasterCard, Neteller+ 6 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 12 Options |
It is attested by the Malta Gaming Authority, and it ensures a safe experience through the eCOGRA certification. In case of insolvency, your funds are safe since they are separated from the casino’s own funds.
Using casino embedded responsible gambling tools is the most important step in preventing gambling addiction. How do you know which one suits you best?
In this Cosmo Casino review, the CasinoAlpha team has explained all of them in detail in order to help you pick the right one for you.
- Deposit limits: this is the most encountered responsible gambling tool of all. Kiwi players can set daily, weekly and monthly limits. This helps you keep yourself on track with your budget and not overspend either on games or on Cosmo Casino bonuses;
- Take-a-break: If you want to stay away from gambling for a brief period, this option is the right one for you. You can set out periods of 24 hours, 1 week, 4 weeks and even 12 weeks when you will not have access to the Cosmo casino Website at all;
- Self-exclusion: this option is basically the same as the one beforehand, only for longer periods. You can restrict your access for 6 months, up to 5 years;
- Session reminder: If you want to be aware of the time you are spending playing on the casino Website, this tool is perfect for you.
Besides these tools that are designed especially for Kiwi players, you can also find useful links, parental control apps as well as a self-assessment test on the Responsible Gambling Page. Furthermore, this NZ online casino comes with its own set of tips to keep you away from gambling addiction. These include setting a fixed budget before you start playing, staying away from gambling when you have a poor mental state or treating gambling as a leisure activity and not as a way to win money quickly.
In order to benefit from the above-mentioned responsible gambling tools, you must contact the customer support team. Only through them, you can activate one or more options.
Making Transactions at Cosmo Casino - Deposits & Withdrawals Methods
Min deposit 10 $/€ |
Min. Withdrawal 50 $/€ |
Max cashout 16000 $/€ |
Payout time 3 days |
Currencies
Now that we have seen the game selection and Cosmo Casino bonuses, it is time to find out how to make a deposit.
The CasinoAlpha team is here to give you a helping hand with all you need to know about deposit limits, withdrawal methods or payout time.
Unfortunately, Kiwi players don’t have many options when it comes to payment and withdrawal methods. However, the minimum deposit value is NZ$10, which is a good number compared to the market average.
Pay attention to the Direct Bank Transfer as a withdrawal method, since the casino imposes some fees:
- less than 3000 units: $50;
- more than 3000 units: $100.
When we say units, we refer to NZ dollars.
Don’t forget that, in order to make a withdrawal, you must first go through the KYC procedure. Make sure you have all the requested documents at hand, such as ID, bank statement and a utility bill.
Customer Support at Cosmo Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Incomplete |
Email support@crhelpdesk.com |
Language Options
There are 2 options available for you if you want to contact Cosmo Casino: Live Chat and e-mail.
Further on in our Cosmo Casino review, we shall analyse each one of them in-depth and see their pros and cons.
First and foremost, you should know that the Live Chat is available every day of the week, at any hour. This is a plus because you are not constrained by a fixed schedule when you can ask your questions.
Nonetheless, you will have to go through a chat bot first and then be redirected to an agent. This might be time-consuming since, most of the time, the bot doesn’t understand your queries. On the bright side, the agents respond very quickly and to the point. The service is indeed externalised so, if you have a more complicated issue to deal with, you will have to write an e-mail.
And, speaking about e-mail, you have 2 options here too. You can send a message directly through the Website or copy the e-mail address and send the message yourself. Another section that we consider helpful for those who might need some immediate answers is the FAQ tab. There, you will find additional information about Cosmo Casino bonuses, Loyalty program, games, registration and so on.
If you believe that your issue might night further assistance from a member of the customer support team, right from the start, you can type in “get me an agent” in the chat bot box and you will be redirected to an agent.
If you want to read more into the FAQ section, you should know that you can only access it while logged out; the same with the Terms and Conditions, Privacy Policy, Responsible Gambling options and others.
Cosmo Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses Kahnawake Gaming Commission |
Online since 2017 |
Third party reviews Poor |
Gambling Products 3 |
Licenses
![]() | Kahnawake Gaming Commission - 00884 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Cosmo Casino has been on the NZ gambling market since 2017 and brings the freshest games out there.
Cosmo Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos

SpinAway Casino
Pros
- High-quality interface
- Top search advanced search filter
- Variety regarding the payment methods
- $50.000 maximum cashout per month
Cons
- High minimum deposit
- No VIP
- Three day for a cashout
Our Verdict
SpinAway Casino is a worthwhile casino most recommended for its extensive pokies library, where you will find titles like Power Crown Hold and Win, Sugar Rush 1000, Big Bass Floats My Boat and more. On top of that every available pokie on this top online casino is powered by Games Global, NetEnt, Pragmatic Play, Hacksaw and 20+ more with minimum bets per spin from $0.10 up to $100. However, we consider a drawback the fact that you can't participate in VIP system in 2024.
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CasinoDep
Pros
- Over 2500 titles with more than 160 Live dealer games;
- Top game providers like Evolution, Microgaming, and Thunderkick;
- Most pokies can be accessed in demo mode;
- Easy navigation;
- Top-notch loyalty scheme.
Cons
- No mobile or desktop downloadable apps;
- A restricted number of responsible gambling tools;
- Live games and Table games cannot be played in demo mode;
- Only three popular methods in N.Z. are available for casino transactions.
Our Verdict
CasinoDep stands out as one of the top-rated casinos, offering over 2500 titles, including 160+ live dealer games, from leading providers like Evolution, Microgaming, and Thunderkick. While most pokies are available in demo mode, live games and table games are not. Additionally, the casino offers a top-notch loyalty scheme. However, it lacks mobile or desktop downloadable apps, has a restricted number of responsible gambling tools, and offers only three popular transaction methods in New Zealand.
Read Review
Royal Panda Casino
Pros
- Customer support is available 24/7;
- There are no limits for cashouts;
- Wide variety of game providers;
- Over 2000 games from different categories;
- Multiple Responsible Gaming tools;
- Fast approval of verification checks;
- Several currencies and payment methods available for selection;
- iOS app provided by Royal Panda Ltd.
Cons
- Some of the important pages are missing or hard to find;
- The withdrawal process can take up to 5 days;
- No phone number to get in contact with support;
- The website’s loading speed is relatively slow;
- No VIP or Loyalty programme;
- There is no app for desktop or Android devices.
Our Verdict
Royal Panda Casino is on our top online casino sites list due to its extensive game selection and well-rounded support features. With over 2,000 games from various categories and a wide range of game developers, you can enjoy diverse gaming options. The operator offers 24/7 customer support, fast approval of verification checks, and no cashout limits, ensuring a smooth and efficient experience for NZ users. Multiple currencies and payment methods are available, enhancing the convenience for players worldwide. Additionally, Royal Panda provides an iOS app developed by Royal Panda LTD. and numerous Responsible Gaming tools. However, the casino has some small drawbacks, including a withdrawal process that can take up to 5 days and a relatively slow website loading speed. Important pages can be hard to find, and there is no phone support, VIP or loyalty program, or apps for desktop or Android devices.
Read ReviewOur Final Verdict: Should You Play at Cosmo Casino?
Pros
- Well-structured FAQ section;
- eCOGRA and MGA certifications;
- Complex Loyalty program;
- Good selection of Blackjack games;
- Responsive Live Chat;
- Many Slot games.
Cons
- Very few payment methods available for the New Zealand market;
- The Terms and Conditions, as well as other important sections, are not available once logged in;
- Few Cosmo Casino bonuses available for Kiwi players.
Compare Cosmo Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
![]() | 750 | 264 | 2017 | $10 | $16000 | 2 days | 24/7 |
![]() | 3680 | 370 | 2017 | $10 | $20000 | 2-3 days | 24/7 |
![]() | 4685 | 125 | 2020 | $20 | $25000 | 2-3 days | 24/7 |
![]() | 2500 | 210 | 2014 | $10 | 2 days | Not 24/7 | |
![]() | 1500 | 200 | 2014 | $20 | 1 day | No | |
![]() | 5000 | 530 | 2022 | $0.0001 | $10 | 3 days | 24/7 |
Cosmo Casino’s Sister Sites - Explore NZ Casinos With Similar Experience
The Methodology Behind Our Cosmo Casino Review
Our review process at CasinoAlphaNZ involves a comprehensive testing phase, followed by a detailed analysis. We place a strong emphasis on examining the deposit and withdrawal options, ensuring they are secure and functional. Our team of specialists strictly tests a number of slots and live dealer games to evaluate the overall quality and fairness of the gaming experience offered by Cosmo Casino. This method assures that the reviews are correct, updated, and fair for players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | |
Test Duration | 6 Hours |
Review Duration | 58 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Jan 2025 |
Cosmo Casino's Rankings Across Our Categories
Category | Trending |
---|---|
Mega Moolah Free Spins | Top 5 |
New Microgaming Casinos | Top 20 |
Deposit $10 | Top 20 |
Google Pay Casinos | Top 10 |