Guide Summary
Payment Provider Overview of Neosurf
| Parent Company | Neosurf Cards SAS |
| Type | Prepaid Voucher |
| Availability | 60+ countries worldwide |
| Deposit Processing Time | Instant |
| Withdrawal Processing Time | Not Available |
| Fees | Low fees when purchasing Neosurf prepaid cards; no deposit fees |
| Security Features | PIN-protected voucher codes, anonymous |
| Mobile Compatibility | Yes, supported on iOS and Android |
| Customer Support | Email and online help centre. |
| Accepted at Casinos | Jackpot City, Ruby Fortune, Royal Vegas and many other Neosurf casinos |
| Additional Features | Anonymous and prepaid transaction |
Potential Problems When Using Neosurf
At CasinoAlpha, we only review payment methods that, when used properly, are almost impossible to go wrong with, Neosurf included. Most of the issues players run into are actually more about the casino itself than the payment method.
In fact, the same issues could pop up with other options like bank transfers or e-wallets. Still, there are a few Neosurf-specific quirks we think every player should be aware of. Here are some of them:
- Withdrawals are not supported: Neosurf casino payment cards can only make deposits; you will need to add another casino payment method, such as e-wallets like PayPal or a bank account, to withdraw winnings. Have a look at our full list of PayPal casinos if this is of interest to you.
- Transaction limit on each Neosurf voucher: Neosurf is a prepaid voucher, and each card has a face value of its maximum deposit. You will have to combine multiple cards for larger deposits or alternatively opt for another online payment method.
- Transactions are irreversible: Once you make your deposit with Neosurf, the transaction cannot be reversed. Always double-check your voucher code and payment details before confirming the transaction.
- Limited casino support: Neosurf deposit online casinos are not the most common; you must always verify that Neosurf is available as a payment option before you join.
Can You Withdraw Using Neosurf?
It is impossible to withdraw money using Neosurf cards. Neosurf is a prepaid voucher card, which means that the transactions only support casino deposits. To withdraw from casinos with Neosurf, you will have to use another casino payment method, such as Visa or Mastercard. Should you be interested, our experts have prepared separate pages for the two of them, available here: the best Visa online casinos, as well as top-rated Mastercard sites.
How To Deposit & How To Withdraw Using Neosurf
Neosurf casino deposits are quick, easy, and straightforward to complete. Here is a brief guide on how NZ players can get it done in just a few steps:
How to Make a Neosurf Deposit
- Select a reputable Neosurf casino from our list.
- Register an account and verify on the online casino site.
- Go to the cashier or deposit section on your casino account.
- Choose Neosurf as your deposit method.
- Enter the Neosurf casino deposit amount.
- Type in the 10-digit PIN on your Neosurf prepaid cards.
- Confirm the transaction, and your payment should be credited instantly.
How to Make a Quick Withdrawal With Neosurf
Neosurf is a one-time use prepaid voucher, so while it’s fantastic for quick, secure deposits, it unfortunately doesn’t work for withdrawals. This can be a bit of a pain, especially if you love Neosurf for the anonymity it offers, since most withdrawal methods at Neosurf casinos involve some form of bank link.
Essentially, if your goal is to keep your banking info on the down-low, you will likely still be exposed during withdrawal. That being said, Neosurf is still a reliable choice when it comes to making deposits – fast, convenient, and safe. Just be prepared to pair it with another method for cashing out your winnings.
How to Find The Best Neosurf Casinos | How to Choose
Many NZ players get excited when they see an online casino site that accepts their preferred payment method and rush into signing up. Trust us, we’ve seen this backfire in some of the worst ways.
So, before committing to any Neosurf casino, make sure to follow these tips to avoid any surprises when it’s too late to turn back:
- Check for clear information on Neosurf: Only choose an online Neosurf casino that mentions Neosurf as a clearly visible deposit option (not an option buried in a long list). Top Neosurf casinos often include specific information, such as deposit limits and processing times.
- Test the deposit processes: Before you make large deposits, first make a smaller deposit to test the casino’s transaction speed. Top Neosurf online casinos always credit your deposits instantly.
- Examine the cashout alternative: Since you can only make deposits with Neosurf, you will need another payment option to withdraw winnings. Carefully observe the alternatives to Neosurf on the casino site, and prioritize e-wallet options like Skrill and Neteller, which offer the fastest payouts.
- Contact customer support: Reach out to the support team for clarifications on Neosurf casino deposits and withdrawals, the main reason for this is to get an idea of how fast and reliable their help is.
Latest Neosurf Online Casino Bonuses 2025
| Bonus Type | Description | Where to Find |
|---|---|---|
| Welcome Bonuses | Bonus offer for new NZ players when they create a new casino account. | Best Minimum Deposit Casino Bonus 2025 |
| No Deposit Bonuses | Bonus funds or free spins without needing an initial deposit providing a chance to test the Neosurf gambling site. | 2025 No Deposit Bonus Codes |
| Free Spins | A specific number of bonus spins on select slot titles allowing you to try out new games on a Neosurf casino online without spending your real money. | Latest Online Pokies Free Spins |
| Cashback | Returns a certain percentage of losses made by NZ players over a period as a bonus fund, offering a form of financial cushion during losing streaks. | Best NZ Cashback Casino Bonuses |
| Reload Bonus | Bonus rewards for existing players when they make additional deposits. | Top Reload Bonuses 2025 |
This table highlights the many bonus types you will find at the best Neosurf casinos. For NZ online casino players using a Neosurf voucher as their payment option, our experts here at CasinoAlpha recommend focusing on welcome bonuses. Neosurf deposits are commonly a part of the eligible payment option for a welcome bonus. As a new player in NZ, you can enjoy your welcome free spins or bonus by playing your favourite casino games and testing out Neosurf casino features.
NZ Neosurf Comparison
Compare security features, privacy protection, and bonus terms across 215+ NZ Neosurf casinos. No bank details requirement verified.
| Neosurf Casinos | Welcome Bonus | Min. Neosurf Deposit | Max. Neosurf Cashout | Online Since | Our Rating |
|---|---|---|---|---|---|
 MrFortune Casino | 100% UP TO $700 + 50 FREE SPINS | $5 | $7500 | 2023 | |
 Trips Casino | 200% UP TO $700 + 100 FREE SPINS | $20 | $22500 | 2024 | |
 Slots Gallery Casino | 100% UP TO $777 + 20 FREE SPINS NO DEPOSIT + 100 Spins | $30 | $22500 | 2022 | |
 Casino Kingdom | 100% UP TO $200 + 3 FREE SPINS NO DEPOSIT + 40 Spins | $1 | $28000 | 2002 | |
 JackpotCity Casino | Deposit $10 AND GET 100 FREE SPINS | $5 | $100000 | 1998 | |
 Zodiac Casino | Deposit $1 AND GET 80 FREE SPINS | $10 | $16000 | 2001 | |
 MyEmpire Casino | 120% UP TO $480 + 100 FREE SPINS | $20 | $13000 | 2023 | |
 Kiwi's Treasure Casino | Deposit 1$ AND GET 50 FREE SPINS | 5$ | 100000$ | 2024 | |
 21 Casino | 100% UP TO $500 + 21 FREE SPINS NO DEPOSIT | $10 | $20000 | 2015 | |
 ChristChurch Casino | 100% UP TO $200 | $10 | $20000 | 2023 |
Recommended New Neosurf Casinos – 2025
Our experts are always keeping an eye on new NZ Neosurf casinos that launch yearly and are changing the casino industry. Here are the top Neosurf casinos that launched in the last year and their standout features:
- Legiano Casino – Recommended for 10,000 slot titles.
- Slotozen Casino – Recommended for 450+ live dealer games.
- Vinyl Casino – Recommended for 24-hour fast payout time.
- Bluffbet Casino – Recommended for its $10 minimum deposit.
- Rollxo Casino – Recommended for its unique VIP program.
How We Rate Neosurf Casinos NZ
Legit & Fairness
We assess a New Zealand online casino’s legitimacy by examining its transparency in terms and conditions, bonus rules, and responsible gaming tools. The casino site’s T&Cs account for 40% of our rating, focusing on fair and clear rules. Bonus terms also weigh 40%, ensuring the promotional offers are reasonable. The remaining 20% evaluates responsible gaming measures, promoting safe gambling environments.
| Caracteristics | Rating pecentage |
|---|---|
| Casino T&C | |
| Bonus T&C | |
| Responsible Gaming |
Payment Methods
Our payment methods rating is based on four factors. The minimum deposit threshold carries 40%, rewarding NZ casino sites with low deposit limits. Payout speed accounts for 30%, prioritizing fast withdrawals. Maximum cashout limits contribute 20%, ensuring fair withdrawal caps. Minimum withdrawal requirements make up the final 10%, evaluating the ease of cashing out.
| Caracteristics | Rating pecentage |
|---|---|
| Min. Deposit | |
| Min. Withdrawal | |
| Max. Cashout | |
| Payout Time |
Customer Support
We assess the customer support feature by testing its availability and responsiveness. Live chat and 24/7 access account for 20% each, while another 20% evaluates the support agents' response times. The helpfulness and professionalism of the NZ online casino's staff also contribute 20%. The FAQ section and email responsiveness contribute 10% each to the final support rating.
| Caracteristics | Rating pecentage |
|---|---|
| Live Chat | |
| Live Chat 24/7 | |
| Response Time | |
| Helpful Chat | |
| FAQ | |
Product Rating
Our product rating is based on three factors: game providers, pokies, and live dealer games. Game variety from at least 10 top game providers in New Zealand contributes 30%. Slot games, making up 40%, require a selection of over 500 titles. Live dealer games account for 30%, focusing on the quality and variety of at least 15 live dealer games.
| Caracteristics | Rating pecentage |
|---|---|
| Game Providers | |
| Slot Games | |
| Live Games |
Casino Reputation
The reputation of the NZ online casino is evaluated through its licenses (40%), such as UKGC or MGA, which ensure compliance with regulatory standards. Third-party reviews from reputable sources contribute 30%, reflecting user trust. The New Zealand casino sites' operational history adds 20%, highlighting their reliability. Gambling product variety, including poker and sports betting, accounts for the final 10%.
| Caracteristics | Rating pecentage |
|---|---|
| Licences | |
| Online Since | |
| Third-Party Reviews | |
| Gambling Products |
Other Alternatives for Neosurf
| Feature | Neosurf | Flexepin | Neteller | PaySafeCard | Skrill |
|---|---|---|---|---|---|
| Type | Prepaid Voucher | Prepaid Voucher | E-wallet | Prepaid Voucher | E-wallet |
| Deposit Time | Instant | Instant | Instant | Instant | Instant |
| Withdrawal Time | Not available | Not available | 0-48 hours | Not available | 0-48 hours |
| Fees | No fees on deposit | None | 1-3% (varies by casino) | No fees on deposit | 1-5% (casino dependent) |
| Security Features | Anonymous, PIN-protected voucher codes. | Voucher-based system makes it anonymous, 16-digit hidden voucher PIN | Encryption, 2FA | PIN-based system ensures privacy | Account PIN, Encryption, 2FA |
| Mobile App | Yes | No | Yes | Yes | Yes |
| Accepted by No. of Casinos | 400+ | 250+ | 1200+ | 800+ | 1500+ |
| Special Features | No personal banking information is required, Anonymity, Budget control using prepaid vouchers. | Anonymity, No personal banking information is required, Useful for gaming, shopping, and other online transactions. | Instant Deposits and Withdrawals, Neteller Prepaid Mastercard, Cryptocurrency Support, VIP Program | Complete anonymity for deposits, Supports ‘myPaysafecard’ account for managing balances, Budget control using prepaid vouchers. | Cryptocurrency Support, Prepaid Mastercard, Skrill VIP Program, Instant Transfers |
Neosurf vs. Skrill
Quick Comparison:
- Best for Bonuses: Skrill
- Easiest to Use: Skrill
- No Fees/Lowest Fees: Neosurf
- Lowest Minimum Deposit: Neosurf
CasinoAlpha experts chose to compare Neosurf and Skrill because many NZ online players debate which offers the overall better experience. According to our reference, Neosurf provides the best when it comes to charging no fees and a low minimum deposit. However, Skrill offers a more wholesome experience due to its withdrawal capabilities and wider support for bonus offers.
Since Skrill is our top pick, you can now check out our full list of Skrill casinos in New Zealand!
Pros and Cons of Neosurf Casinos 2025
If you can look past the fact that you can’t use Neosurf for withdrawals, the pros definitely outweigh the cons. The banking option makes depositing easy, quick, and secure, but its limitations, like the fact that each voucher can only be used once, are something to keep in mind. As long as you’re okay with finding a different withdrawal method, Neosurf offers a solid, safe way to get your gaming started.
Pros
- Neosurf casinos are safe and anonymous.
- Does not require an account setup.
- Neosurf casino vouchers are available almost everywhere in New Zealand.
- Easy to use.
- Secure and fast Neosurf transactions.
Cons
- Withdrawal using Neosurf is not available.
- Limit on deposit amount which can limit high rollers.
- Not available in many NZ casinos.
Final Verdict: Should You Join Neosurf Casinos?
Neosurf casinos offer a great experience to casual and new NZ gamblers who may be looking to try out a new casino operator anonymously. However, since you cannot withdraw with Neosurf, you’ll always have to seek an alternative.
Also, since Neosurf has a deposit limit based on the available card value, NZ high rollers who choose to use this option will have to opt for combining many vouchers, which can be quite stressful. Alternatively, if you’re looking for a way to manage your gambling, the best Neosurf casinos can be a good way to manage your deposits.
