21Prive Casino User Reviews and Ratings
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Quick Verdict: What to Expect from 21Prive Casino
Legit & Fairness 7.0/10 |
Payment Methods 7.8/10 |
Product Rating 9.0/10 |
Customer Support 8.8/10 |
Reputation 10.0/10 |
Overview: Key Information About 21Prive Casino
Min deposit | $10 |
Max cashout | $20000 |
Payout time | 1-2 days |
Game types | Video Poker, Table games + 17 more |
Slot games | 2500 |
Live games | 230 |
Vip program | Cashback, Exclusive bonuses + 3 more |
Website Language | English , German + 2 more |
Customer Support Language | English , German + 2 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Fair Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 12 Options |
The casino offers self-serve and support-enforced responsible gambling methods. We must mention deposit limits of the self-serve options – you can choose to limit your transaction daily, weekly, or monthly.
Timeouts are self-imposed breaks from gameplay, going from a minimum of 24 hours to six weeks maximum. During this time, you will still receive winnings from any 21Prive bonuses you had previously, but they might expire. These breaks are accessible from the ‘My Account’ menu. It is also possible to access your account history to keep track of your gambling habits and purchases.
The steps to self-exclusion
On the other hand, self-exclusion is a measure that needs assistance from an agent. For example, you may discuss with the agent to restrict your access to the gambling site for an indeterminate period. When you complete the process, the account will close, and you will stop receiving marketing communications.
Self-exclusion requests will need confirmation from the customer. If you do not confirm your decision, the account will not close.
Even non-customers can get in touch and ask to self-exclude from this casino. We appreciated this feature, as it is a preventive method. So far, the 21prive casino review is one of the few to include such measures.
Making Transactions at 21Prive Casino - Deposits & Withdrawals Methods
Min deposit | $10 |
Min. Withdrawal | $10 |
Max cashout | $20000 |
Payout time | 1-2 days |
Currencies | GBP, EUR + 8 more |
To engage in transactions, you must go to the ‘My Account’ section and select one payment method. You may choose between debit and credit cards, e-banking methods like Skrill Moneybookers, or prepaid vouchers. Generally, you’ll be able to withdraw in the same way you used for depositing, except for prepaid cards.
The website provides several rules regarding transactions. Players must be the sole rightful owners of any card they use – no transfers from third parties are acceptable. Furthermore, it’s impossible to transfer funds from one user to another. Finally, the website prohibits members from reversing deposits or asking for chargebacks thereof.
Tips:
- The website can amend the ways to pay at times. If you wish to use one method and it loses availability in the meantime, the team will propose an alternative to you.
- Players must always play in their country’s currency. If you use anything other than the New Zealand dollar, you’ll lose all your promo winnings.
Winnings exceeding NZ$ 100,000 will come your way in ten monthly instalments. We are not favourable towards this in our 21Prive review, as other online casinos may provide more significant wins at once or in a shorter timespan.
Customer Support at 21Prive Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Average (6-10 min) |
Helpful Chat Helpful |
FAQ Acceptable |
Email support@21prive.com |
If you inquire about 21Prive bonuses, transactions, or account management issues, know that support operators are reachable by email. In addition, you may contact care agents 24/7 by launching the conversation box at the page’s bottom-left. The prompt and accurate answers from the agents were crucial to creating this 21prive casino review. Besides these means, the site displays a FAQ page that offers essential assistance before proceeding further.
21Prive Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses MGA, UK Gambling Commission |
Online since 2014 |
Third party reviews Poor |
Gambling Products 3 |
Licenses
MGA - MGA/B2C/370/2017 | |
UK Gambling Commission - 52894 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
21Prive is a White Hat Gaming Limited brand. The UKGC regulates it on British territory. In the EU, the company finds itself under the working conditions of The Malta Gambling Authority. The tertiary authority is Sweden’s Spelinspektionen, which granted White Hat a licence in January 2019. The seal of approval is up for renewal five years from its issue date.
How is it doing financially?
Financially, the company disclosed a total revenue of $43 million since 2012, its foundation year. Its high income is a highlight of the 21Prive review. In the news, it received visibility as a partner of Penn National Gaming. For this partnership, White Hat Gaming selected sportsbook giant Kambi as its primary collaborator.
Our Final Verdict: Should You Play at 21Prive Casino?
Pros
- Diverse gameplay;
- Over 2250 slots;
- The 21Prive bonuses are varied;
- The VIP system has explicit terms and benefits;
- 24/7 live chat support;
- Helpful care agents;
- Numerous responsible gambling measures.
Cons
- Slow loading time;
- Low mobile compatibility.
Compare 21Prive Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
2500 | 230 | 2014 | $10 | $20000 | 1-2 days | 24/7 | |
6300 | 752 | 2023 | $20 | $30000 | +3 days | 24/7 | |
1000 | 100 | 2020 | $10 | 1 day | 24/7 | ||
1320 | 605 | 2017 | $10 | $100000 | +3 days | 24/7 | |
4685 | 125 | 2020 | $20 | $25000 | 2-3 days | 24/7 | |
10200 | 700 | 2023 | $20 | $13000 | +3 days | 24/7 |
21Prive Casino’s Sister Sites - Explore NZ Casinos With Similar Experience
21Prive Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Royal Panda Casino
Pros
- Customer support is available 24/7;
- There are no limits for cashouts;
- Wide variety of game providers;
- Over 2000 games from different categories;
- Multiple Responsible Gaming tools;
- Fast approval of verification checks;
- Several currencies and payment methods available for selection;
- iOS app provided by Royal Panda Ltd.
Cons
- Some of the important pages are missing or hard to find;
- The withdrawal process can take up to 5 days;
- No phone number to get in contact with support;
- The website’s loading speed is relatively slow;
- No VIP or Loyalty programme;
- There is no app for desktop or Android devices.
Our Verdict
Royal Panda Casino is on our top online casino sites list due to its extensive game selection and well-rounded support features. With over 2,000 games from various categories and a wide range of game developers, you can enjoy diverse gaming options. The operator offers 24/7 customer support, fast approval of verification checks, and no cashout limits, ensuring a smooth and efficient experience for NZ users. Multiple currencies and payment methods are available, enhancing the convenience for players worldwide. Additionally, Royal Panda provides an iOS app developed by Royal Panda LTD. and numerous Responsible Gaming tools. However, the casino has some small drawbacks, including a withdrawal process that can take up to 5 days and a relatively slow website loading speed. Important pages can be hard to find, and there is no phone support, VIP or loyalty program, or apps for desktop or Android devices.
Read ReviewSpinz Casino
Pros
- More than 2000 games from various providers
- Fast payout processing
- 24/7 live chat
- No maximum withdrawal limit
- Live streaming area.
Cons
- No game filters
- Little information on the VIP program
- No phone support.
Our Verdict
Spinz Casino is one of the best-rated online casinos, providing a secure gaming environment with robust security measures. The casino is licensed by the MGA and uses advanced SSL technologies to protect personal data. With over 2200 games, including slots, jackpots, and live casino options, players have a wide variety of choices, all with fast loading speeds and high-resolution graphics. In addition, Spinz Casino emphasizes responsible gambling by providing tools like deposit, wager, and loss limits.
Read ReviewBet365 Casino
Pros
- More than 1500 online slots with 60+ exclusive titles
- No maximum cashout cap
- Instant deposits without fees
- Minimum deposit/withdrawal of $10
- Mobile app available for iOS and Android
- 24/7 chat and toll-free phone number
Cons
- Long withdrawal processing time
- No VIP program available
- Games not available in demo mode
- No Evolution and Pragmatic live dealer games
Our Verdict
Bet365 Casino is ideal for New Zealand players, regardless of experience levels. The many games make it a great choice for beginners, while the high limits for live dealer games are excellent for experienced players. The 60+ Originals games are a big plus as they offer customers exclusivity, while the Dual Drop Jackpots system is as close as you can get to a VIP program. Withdrawals could’ve been faster, and the absence of Poli as a cashout method is something players might consider a relevant drawback. However, the casino makes up for that with its vast collection of games, sharp customer support, and high RTP.
Read Review21Prive Casino's Rankings Across Our Categories
Category | Trending |
---|---|
White Hat Gaming Casinos | Top 10 |
10 Free Spins | Top 20 |
Starburst | Top 10 |
The Methodology Behind Our 21Prive Casino Review
We are committed to give you truthful reviews of 21Prive Casino. We test everything thoroughly before writing our reviews. We guarantee the ease of use and security of payment methods through careful analysis. We also play lots of different slot games and live games to check if they are of good quality and fair. Our detailed testing guarantees reviews you can rely on. Our detailed testing guarantees reviews you can rely on.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | |
Test Duration | 6 Hours |
Review Duration | 45 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Dec 2024 |