- Minimum deposit required is $10
- Maximum bet using bonus funds is $5 per spin on slots
CasiGo Casino User Reviews and Ratings
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Quick Verdict: What to Expect from CasiGo Casino
Legit & Fairness 6.6/10 |
Payment Methods 7.2/10 |
Product Rating 9.8/10 |
Customer Support 8.6/10 |
Reputation 8.0/10 |
Overview: Key Information About CasiGo Casino
Min deposit | $5 |
Max cashout | $20000 |
Payout time | 2 days |
Game types | Video Poker, Table games, Craps+ 16 more |
Slot games | 4475 |
Live games | 214 |
Vip program | Cashback, Exclusive bonuses, Vip support+ 4 more |
Languages website | English , Spanish, Finnish + 3 more |
Payment methods | Visa, MasterCard, Neteller+ 6 more |
Legitimacy and Fairness: Why It’s Safe to Play Here
Casino T&C Fair Terms |
Bonuses T&C Fair Terms |
Responsible Gaming 14 Options |
Lastly, we analyzed how much of a safe environment this betting site creates for its customers since responsibility is key when gambling.
The most important aspect of responsible gambling obligations is the tools directly available to NZ players from the site. As such, here are the ones we found:
- Deposit limits – they can be set daily, weekly or monthly.
- Take a break – temporarily blocks access to the site, ranging from 24 hours upward to six months.
- Self-exclusion – this tool is a more expansive take-a-break function. The player determines this period, but it has to be longer than the take-a-break period.
- Account closure – by contacting customer support, you can close the account indefinitely.
- Access to account history – by visiting the My Account page, you will find many pages dedicated to viewing transaction history and game history.
- Reality Check – this feature is already built into the site
Besides these tools, NZ players can find advice on keeping their gambling habit in check and not turning it into an addiction. There’s a set of questions to empower this further, and if punters answer affirmatively to most of them, it’s time to seek help.
If it does get out of hand, links to gambling addiction organizations are listed, and there are Gambling Therapy, GamBlock, and Gamcare. Also, software to protect children, such as NetNanny, CyberSitter, and BetterInternetForKids, are available through dedicated links.
Making Transactions at CasiGo Casino - Deposits & Withdrawals Methods
Min deposit 5 $/€ |
Min. Withdrawal 10 $/€ |
Max cashout 20000 $/€ |
Payout time 3 days |
Currencies
First of all, the casino has the right to limit minimum deposits per day, yet there is no additional info on this matter. What should be known, and mentioned before, is that cumulative deposits in one day that surpass $2000 will attract a verification check.
All cash-outs are paid back using the same payment method that was used for deposits. Thus, requesting a payout will only become available after the account holder makes at least one successful deposit.
It will either take one or two business days for the casino to process any withdrawal request. There’s also a limit for withdrawals, with a weekly cap of $5000.
Requesting a cash-out will trigger verification checks such as proof of identity and address. Furthermore, if the operator becomes suspicious of your activity, it will ask for the source of funds-related documentation for each payment method used on the website.
Customer Support at CasiGo Casino: Assistance When You Need It
Live Chat Yes |
Live Chat 24/7 Yes |
Response Time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Acceptable |
Email support@casigo.com |
Language Options
It’s also essential for an online betting site to have capable customer service. Only email and live chat are available for this one, but both are 24/7, so that’s a plus.
It usually takes them about three days to answer queries from the email side. Still, it should be primarily used only when sending a document for anything KYC-related.
The live chat, on the other hand, could use some improvements. While we received helpful answers to our questions, the response time was far too long for live chat support. It is important to note that we were the first in our queues, and it still took long enough.
Besides these options, the FAQ should come in handy when gamblers want some answers that they wish to find fast. However, there are only five questions, which are helpful and plausible, but a more comprehensive list would have gone a long way.
CasiGo Casino’s Reputation: Licensing, Security, and Third-Party Reviews
Licenses MGA, UK Gambling Commission |
Online since 2020 |
Third party reviews Fair |
Gambling Products 3 |
Licenses
MGA - MGA/B2C/370/2017 | |
UK Gambling Commission - 052894-R-329546-004 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
An investigation into the operations behind CasiGo Casino found that the White Hat Gaming Ltd. company is responsible for running the platform. White Hat Gaming is a prominent service provider in the online gambling industry. Originally founded in 2012, White Hat Gaming has expanded steadily over the years and now has office locations spanning Cape Town, Gibraltar, Malta, the United States, and London. This global reach and decade of industry experience make White Hat Gaming an established player running popular casinos like CasiGo.
CasiGo Casino vs Competitors: How It Stands Up Against Other Top NZ Casinos
Touch Casino
Pros
- Over 3600 pokies.
- More than 430 games combined for table and live casino games.
- 24/7 customer support service.
- High graphics and pleasing interface.
Cons
- VIP is invitation only.
- No mobile apps.
- No call centre customer service.
Our Verdict
Touch Casino is a top rated casino choice for NZ players, offering an extensive selection of over 3600 pokies and more than 430 table and live casino games. The platform boasts high graphics and a visually pleasing interface, ensuring an enjoyable gaming experience. You can rely on the 24/7 customer support service for any assistance, although there is no phone call option available. The VIP program is by invitation only, providing exclusive perks to selected players. While the absence of dedicated mobile apps is a minor drawback, the comprehensive game library and user-friendly design make Touch Casino a top contender in the online gaming market.
Read ReviewSpinnalot Casino
Pros
- Low minimum deposit of $10
- Fast payout processing time of under 1 day
- Over 1500 slot games available
Cons
- Some payment methods have a $30 min deposit
- There is no phone support available
Our Verdict
Spinnalot Casino emerged as one of the best online casinos in NZ following our analysis. The site has one of the fastest withdrawal times out of all the casinos we reviewed, and funds can arrive instantly for most payment methods. Moreover, the minimum deposit amount is $10, which we found fair. The game collection is also something we had a positive experience with, as it contains over 1500 pokies from reputable providers only.
Read ReviewGolden Reef Casino
Pros
- Attractive VIP System
- 170+ live dealer casino games with high-quality streaming services
- Golden Reef Casino is established in 2001, making it a top online legacy casino by Casino Rewards Group
Cons
- Low number of slots
- You can't make crypto payments
Our Verdict
We managed to include Golden Reef Casino because it's a top online casino powered by Casino Reward sister sites, which we all know that they're giants across the worldwide online casino industry. Furthermore, Golden Reef casino has a balanced live casino and slots catalogue, but, unfortunately you will encounter a lower number of providers. However, Golden Reef Casino did a top job setting the minimum deposit of $10 because it's affordable by all. We say this because there are some particular slots where you can place bets of $0.1.
Our Final Verdict: Should You Play at CasiGo Casino?
Pros
- The vast number of slots, with over 3000 to choose from
- Straightforward interface and easy to browse
- Innovative calendar for upcoming CasiGo Casino promo codes
- 24/7 customer support
- More than one VIP system
Cons
- Poor website performance
- Lack of downloadable apps
- No phone support
Compare CasiGo Casino With Other Top NZ Casino Sites
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
4475 | 214 | 2020 | $5 | $20000 | 2 days | 24/7 | |
4000 | 160 | 2020 | $10 | $15000 | 1 day | 24/7 | |
10288 | 1250 | 2021 | $10 | $100000 | 1 day | 24/7 | |
4487 | 282 | 2019 | $10 | $100000 | 3 days | 24/7 | |
2120 | 183 | 2021 | $10 | $7000 | 2 days | 24/7 | |
4659 | 94 | 2021 | $10 | $20000 | 2-3 days | 24/7 |
CasiGo Casino’s Sister Sites - Explore NZ Casinos With Similar Experience
The Methodology Behind Our CasiGo Casino Review
Our main goal is to offer you authentic reviews of CasiGo Casino. We test everything thoroughly before writing our reviews. We guarantee the ease of use and security of payment methods through careful analysis. We also play lots of different slot games and live games to check if they are of good quality and fair. Our meticulous testing process ensures that our reviews are fair and reliable. Our meticulous testing process ensures that our reviews are fair and reliable.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | |
Test Duration | 6 Hours |
Review Duration | 62 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | May 2022 |
Updated Date | Jan 2025 |
CasiGo Casino's Rankings Across Our Categories
Category | Trending |
---|---|
Deposit $5 | Top 10 |
White Hat Gaming Casinos | Top 5 |
New Microgaming Casinos | Top 20 |
PaySafeCard Casinos | Top 20 |
First deposit Bonus | Top 20 |
Online pokies | Top 20 |
Deposit $10 | Top 5 |